Before concluding an agreement with Tele2, you should familiarize yourself with the list of tariffs presented in Tomsk. The operator provides services to individuals and legal entities. Its wide range of tariff options is presented in both the budget option and the mid-price segment.
You can find out the relevant information:
- at service centers and points of sale,
- by short phone number 0611,
- by clicking on the link //tomsk.tele2.ru/.
Mobile Internet
The company satisfies customer requests for telecommunications services, access to high-speed Internet through a set of tariffs valid for 2021.
| "My Tele2" | "My Conversation" | "My Online" | "My Online +" | "Classical" | "Internet for devices" | |
| Price | 200 | 200 | 300 | 500 | 200 | 350 |
| Subscription fee (monthly unless otherwise agreed) | 8 (daily debit) | 199 | 299 | 499 | 0 | 0 |
| Package of unpaid local call minutes | 0 | 150 | 300 | 500 (all over Russia) | 0 | 0 |
| Included SMS | 0 | 50 | 50 | 50 | 0 | 0 |
| Cost of a minute of communication within the home region network | 0 | 0,80 | 1,80 | |||
| Payment for intranet mobile communications outside the Tomsk region | 0 | 2,00 | 2,00 | |||
| Local calls to subscribers of other operators | 1,50 | 0,80 | 1,80 | |||
| Calls to subscribers of other operators in the Russian Federation | 2,00 | 9,00 | 9,00 | |||
| "Home" SMS | 1,50 | 1,50 | 1,80 | |||
| Sending SMS throughout the country | 2,50 | 2,50 | 2,50 | |||
| Traffic | 5 | 3 | 10 | 20 | 10 MB for 15 rubles | 1.8 rubles/MB |
Available Internet is measured in gigabytes. Prices for services, minutes, and messages beyond the included set are indicated in ruble equivalent.
How to switch and use a favorable tariff; My online
- Call to CIS countries - 30 rubles.
- European countries - 49 rubles.
- Rest of the world - 69 rubles. per min. negotiations
Subscription fee
In offices
If you cannot establish a contract yourself, seek help from specialists:
A similar procedure is carried out in the user’s personal account on the official Tele2 portal. All you need to do is log in to the system, find the “My Online” contract in the list, and install it on your phone.
Current archive rates
The mobile company justifies the trust of its subscribers. For those who have been using its services for a long time, Tele2 has retained the service within the framework of the previous tariff plans. The set is represented by “black” tariffs, the ability to connect to which is blocked.
"Black"
Budget option within the listed tariff set. Available: 0.5 GB, unlimited communication between Tele2 subscribers in the Tomsk region, 200 minutes for calls within the Russian Federation. After the specified minutes are exhausted, the payment will be 1.20 rubles for the home region, 2.00 rubles within Tele2 throughout the country. And for other numbers of the Russian Federation - 3.00 rubles. Payment will be 119 rubles monthly.
"Very Black"
In addition to the included 3 GB, 400 minutes are given for local calls and intranet calls within Russia. Monthly payment - 199 rubles.
"The most black"
In addition to 5 GB of high-speed Internet, unlimited use of social networks and the WhatsApp platform is added. Free minutes and SMS increased to 700 units. The cost is 349 rubles/month.
"Superblack"
It includes 1,300 available units of unpaid communication and SMS forwarding throughout the Russian Federation. And also 8 GB of traffic. Write-off RUR 599 happens monthly.
"Infinitely Black"
A godsend for people who frequently move around the country. It can be used by owners of both phones and tablets. “Infinitely Black” provides options for unlimited Internet traffic and calls within the network. This also includes 20 SMS. Calls in excess of the specified packages are charged at 1.30 rubles. (local), 9.00 rub. (outside the home region). Payment is made at the rate of 10 rubles/day. There is a limit on downloading torrent files.
General provisions for tariffs “Black”, “Very Black”, “Blackest”, “Super Black”:
- The user has free traffic on Zvooq and Tele2 TV
- After exhausting the included options, the cost of a minute of long-distance call will be 1.50[1]r. (home region) and 3.00 rub. (in the Russian Federation) per minute.
- Payment for SMS to local and long-distance numbers will be 1.50 rubles. and 2.50 rub. respectively.
- The listed rates require prepayment. If the amount of the personal telephone bill (at the time of debiting funds) is lower than the required values, then the following rates are established:
- 95 rub./min.—in the home region;
- 2 rub./min. — intranet long-distance calls;
- 9 rub./min. — for other calls on the territory of the Russian Federation;
- Payment for SMS in the Tomsk region will be 1.5 rubles;
- Outside of it - 2.5 rubles.
[1] Except for the “Black” tariff
Comparison of Tariffs for calls, but with the Internet
Today it is impossible to imagine the life of a modern person without the World Wide Web. In this regard, when choosing a tariff plan, many people pay special attention to the volume of traffic included in the package and its cost. Tele2 offers two current offers for active Internet users.
My online
One of the most favorable tariffs on Tele2 for calls and Internet use is “My Online”. Users who connect to it are provided with:
- Unlimited number of calls to Tele2 within the Russian Federation;
- 500 minutes to telephone numbers of other operators;
- Internet capacity 15 GB;
- Unlimited for messengers and social networks;
- 50 free CMC.
The monthly subscription fee for using the “My Online” tariff is 400 rubles.
My online +
Another popular and profitable tariff on Tele2 for calls and active use of the Internet is the “My Online +” tariff. Its cost is 700 rubles per month, and it includes the following set of services:
- 30 gigabytes of traffic;
- Free traffic for instant messengers and social networks;
- There is no traffic fee for the first day in roaming;
- Unlimited intranet communication;
- 800 minutes for calls to numbers of other Russian telecom operators.
There is no charge for using the “Share Gigabytes” option and the SOS package. Remaining services are carried over to the next month.
Corporate rates
Tele2 tariffs are provided for legal entities in Tomsk, which facilitate the establishment of reliable communication links within the business environment.
| "Sigma" | "Gamma" | "Beta" | "Alpha" | |
| Monthly payment (r.) | 150 | 230 | 350 | 650 |
| Internet traffic (Gigabyte) | 1 | 5 | 10 | 15 |
| Set of free calls within the country (r.) | 300 (except for calls to subscribers of third-party operators in Russia) | 500 | 800 | 2000 |
| Text and multimedia messages (number of units) | 300 | 500 | 800 | 2000 |
| Payment for calls within Tele2 | No charge | |||
| Cost of local calls to other numbers | 1,50 | |||
| Price of 1 minute for phones of third-party operators throughout the country | 9,00 | |||
All corporate tariffs have a characteristic feature that the provision of Internet access is terminated after the established volume of traffic is exhausted.
Tele2 coverage area
The Tele2 operator provides its services throughout almost the entire territory of Russia, so its coverage area covers over 60 territorial units throughout the country. These include:
- Moscow and Moscow region;
- Leningrad region;
- Rostov region;
- Volgograd region;
- Voronezh region;
- Republic of Tatarstan;
- Novgorod region;
- Nizhny Novgorod Region;
- Chelyabinsk region;
- Omsk region;
- Novosibirsk region, etc.
Coverage may differ in different cities, and if 4G is available to Muscovites, then in small settlements only 3G and/or 2G may be provided. You can check your city on the Tele2 website: the coverage map is in the “Mobile Communications” section, in the list of “Frequently Interested” topics. However, you can simply follow the link tele2.ru/coverage and write the name of your locality in the search bar.
The Tele2 operator also provided 4G communications to all metro stations in Moscow. You can also view the corresponding map on the website.
Included services by default
Automatic services that are provided by Tele2 in order to improve the service do not affect the final cost of cellular services, with the exception of the “Who called” option. Their function is to provide a high level of telecommunications services and provide comfortable conditions for customer service.
Basic:
- "Transfer of balances." With its help, the subscription payment will not be made in vain if the package of services has not been used in a month. It provides for the summation of unclaimed minutes, messages, megabytes with the volumes of the next reporting period. Lines available, tariff group “My Tele2”, tariffs for legal entities. The connection is made automatically.
- "I am in touch". As soon as the phone is turned on or is in the coverage area of the Tele2 network, the calling subscriber will know about this thanks to a notification. You can check the status of the service via USSD request *128#. Connect it - *128*1# “call”.
- "Who called". The subscriber will be provided with a list of missed numbers via SMS for the time he was not online. You can check the availability of the option via the USSD command *155*33#. To refuse it - *155*330#. The daily payment will be 50 kopecks.
- “Informer” - immediately informs the user about an attempt to call from a subscriber’s phone whose balance does not have enough funds to make a paid call.
These features are not available to all users. Their availability depends on the region where you are located. You can check the current data:
- By visiting the Tele2 customer service office;
- Toll-free number 0611;
- By logging in via the “Help and Support” link on //tomsk.tele2.ru/.
Personal account TELE2 | my.tele2.ru | Entrance
The company has created a convenient personal account for users, which is called “My TELE2”. In order to log into your personal account, you need to go to the official website tele2.ru and click on “Personal Account” or follow the link new.my.tele2.ru. Through your TELE2 personal account, you can manage communication services and customize your tariff the way you want, saving your own time.
What can you do in your personal account?
- Top up your balance using a bank card and the promised payment;
- Manage services - connect and disconnect various services at any time;
- Find out more about your tariff or change the tariff to another;
- Monitor expenses on your account (packages and balance);
- Get details.
The concept of the Tele2 operator is very simple and includes three main points:
Low prices
Low prices are the main operating principle of the company, and not a short-term promotion. In this regard, you do not have to worry about the increase in the cost of tariffs, since they will remain very affordable.
It's simple
The operator is categorically against complex tariffs and confusion; therefore, all the company’s tariffs are simple, and their conditions are transparent and understandable to everyone.
Efficiency of new and old tariffs
To compare contracts, all data is presented in a convenient tabular form.
| Options | "My Tele2" | "My Conversation" | "My Online" | "My Online +" | "Black" | "Very Black" | "The most black" | "Superblack" |
| Payment (rubles) | 8 (every day) | 199 | 299 | 499 | 119 | 199 | 349 | 599 |
| Available free minutes (in units) | Unlimited communication within Tele2 | 150 (local) | 300 (local) | 500 (in Russia) | 200 (intercity connection within Tele2) | 400 (local and on Tele2 throughout the country) | 700 | 1300 |
| Free SMS (in units) | None | 50 | 50 | 50 | None | 400 | 700 | 1300 |
| Traffic (GB) | 5 | 3 | 10 | 20 | 0,5 | 3 | 5 | 8 |
The 2021 proposals open up new opportunities for cooperation between the operator and the consumer of telecommunications services. The current ratio of price and the ability to connect unlimited packages of options has been selected. At the same time, there is a demand for preserving the conditions of previous options, which indicates their relevance at the present time. There is also noticeable potential for improving service in the Tomsk region, compared to other territorial parts of Russia, which should be promptly taken advantage of to maintain positions in the competitive telecommunications services market.
How to become a Tele2 subscriber?
To become a Tele2 subscriber, you need to purchase a SIM card from this operator. To do this you can:
- Order a SIM card in the Tele2 online store. To do this, open the operator’s website and go to the “Online store” section, which is located in the top menu of the page. Next, we choose what we need - “Get a new one” or “Transfer yours” (that is, transfer your old phone number to the Tele2 platform). In the same section, you can choose a free Tele2 number or a beautiful number for a fee ranging from 1,000 to 15,000 rubles. After completing the application, the SIM card will be delivered to you by courier at your address.
- Buy a SIM card at Tele2 communication stores. You can see where the nearest operator’s office is located on the website in the “Mobile Communications” section. In the drop-down list you will see the menu item “Communication shops”, go there and you will see a map of your city indicating all representative offices and their exact addresses. You can speed up the process by following the link tele2.ru/offices.
Whichever method of obtaining a SIM card is more convenient for you, be sure to take your identification document with you when receiving it. You will need it both when transferring your old number and when purchasing a new Tele2 card.
Helpline
If any difficulties arise while using the services of the Tele2 operator in Tomsk, or you need to find out some information, you can always contact the support service. From a mobile phone into which an active Tele2 SIM card is inserted, you need to dial 611, then either select the section corresponding to your request in the voice menu, or press “0” to contact the operator. From other landline and mobile phones you should dial 88005550611. It is free from any phone number throughout the Russian Federation. Those subscribers who are outside the country while roaming can contact the operator at +7 951 5200611.
Below you can familiarize yourself with the USSD commands of the mobile operator.
USSD commands tele2
