Ambulance with MTS - how to call from a mobile phone for free


Ambulance with MTS is available free of charge for all subscribers, even with a negative balance. How to call an ambulance from a mobile phone - read more in this material. We remind you that the short emergency number for the unified service is 112.

The MTS group of companies provides customers with cellular communications and a large package of additional services. The company's clients can choose tariffs depending on conditions and payments. In addition, users can take advantage of unique payment options or short numbers. The company's clients can call with zero balance and will take advantage of various options for an additional package of offers.

Ambulance with MTS

Often situations can arise that are dangerous to human health or life. For example, a person may get burned, a heavy object may fall on them, or have an accident. The first thing to do is to immediately call a helpline that can provide professional medical assistance. An ambulance may be needed at any time.

It should be separately noted that, in accordance with the established legislation of the Russian Federation, every person has the right to receive ambulance if something threatens his health or life. At the same time, under no circumstances can they refuse help. At the same time, the client may not have citizenship, a passport, or a single compulsory health insurance policy. But medical workers will be glad if the patient can provide the policy, since employees are paid based on the number of cases, depending on the policies provided. If you do not have the opportunity to always carry your policy with you, you can record the number in your mobile device.

The government of the Russian Federation has established strict standards according to which an emergency medical team must arrive when called no later than within twenty minutes. But the requirements indicate that regional authorities can change the order and change the rule, but only in accordance with valid reasons. For example, if the transport roads of a city or region are overloaded. In addition, in addition to the standard option for the arrival of an intensive care vehicle, an air ambulance can arrive at the scene, which is sent in emergency cases.

Since childhood, each of us was taught that if necessary, call an ambulance using number 03. Moreover, the number was absolutely free. You could call using a landline phone.

Now the task has been simplified, and you can call for help using a mobile device, which almost everyone has. But problems may arise with the number, since each operator offers its own dialing options, including MTS. But you need to know which number to call, since the health and lives of those around you may depend on it.

Single number of the Ministry of Emergency Situations

Modern cellular networks allow you to use an emergency call even without a SIM card in your phone, using a short number. It may differ depending on the region, but in most countries of the world, which includes Russia, the number 112 is used. In other countries, for example, North America, it is the number 911.

By calling the Ministry of Emergency Situations number 112, MTS subscribers can call an ambulance, police, gas service, and firefighters. This format for numbering from a cell number has been used in our country for ten years. A call to the rescue number of the Ministry of Emergency Situations is free for all MTS subscribers, and is available even with a zero mobile balance.

Along with a single number, many countries around the world also have special emergency numbers. Before the introduction of the new numbering system, two-digit numbers were used, which could only be dialed from a landline number, but now three-digit phones are used, and access to them is also available to users of cellular networks.

How to call an ambulance from an MTS mobile phone?

MTS users will be happy to hear that they can use one of two optimally created options. At the same time, you can simplify the task if you enter the phone number into the contact list on your phone. If the user dials 03, they will automatically receive a voice message from the answering machine telling them to dial another number and the number will be provided.

The first option is to dial the short number 103. In this case, immediately after the call the subscriber will go to the local ambulance station, which is located in the locality where the client lives. At the same time, the user must dictate the exact address where the person in danger is located. And for a quick reaction, you should describe the situation in detail.

In addition, MTS customers can use a single emergency phone number to receive assistance from professional medical professionals.

Recommendations for communicating with an ambulance operator

  1. When making a call, be sure to check the dispatcher’s details; it’s better to write them down. This is necessary if the operator refuses to provide assistance and entails criminal liability.
  2. Provide your first and last name, contact number and address where the emergency occurred. If you find it difficult to indicate the exact location, name the landmarks to determine the coordinates.
  3. In addition to personal data, it is necessary to indicate the approximate age of the victim or victims, current state of health, gender and characteristics of the injuries.

When you call an ambulance from a mobile phone, as well as from a landline, all the information received from you will be analyzed by the dispatcher and redirected to the necessary department.

Single emergency phone number from a cell phone

If the patient decides to use a single number, then he must remember that he will not immediately get to an ambulance. First, a representative of the unified service will answer him, and then he will be transferred to the service he needs. But don't worry, because the call doesn't take much time.

In the second option, dial 112. The number refers to the unified emergency services service. After the service client indicates the reason for the call, he will be transferred to an ambulance, which should be called.

It should be separately noted that the call is absolutely free for any option. But the great advantage of calling a single number 112 is that the user can call even with a negative balance, or if the phone does not receive a connection in a particular location. That is, the user will not need to pay a subscription fee, or top up the account when there is no time for it. In addition, the user does not have to take the promised payment or use other services from MTS. The user of the service can be located absolutely anywhere, the number is considered uniform throughout the Russian Federation. When calling, the client is immediately connected to the service; there is no need to wait for a call. The work of the single service is so optimized that every call is immediately processed.

When it's impossible to call

There are several situations when you cannot make a call from a cell phone:

  • the subscriber is outside the coverage area;
  • the SIM card is physically damaged;
  • mobile phone is blocked.

Using the combinations suggested above, you will not be able to call from MTS. In such cases, only the universal combination 112 . It is relevant for the CIS countries and the European Union.

Note! Some time before the introduction of the 112 , the government made a statement that a service would appear throughout the Russian Federation that could be reached via 911 . This combination is not currently available

Operator hotline for questions

Call an ambulance from MTS company numbers: 103.

The unified number for rescue services in Russia is 112.

MTS single hotline number: 8-800-250-08-90.

MTS cellular users who live in the Russian Federation or the Republic of Belarus can dial a short number: 08-90.

Users of others can quickly receive support by calling 8-495-636-06-36.

If the user is in national or international roaming: +7-495-766-01-66.

Number for MTS

How to call an ambulance directly from a mobile phone? To do this, it is recommended to use a special service number. These emergency dialing methods are not as popular as, for example, universal phones, but they would also be useful to have with you. It would be nice to have information on how to call an ambulance from MTS or how to call an ambulance on Beeline.

Each operator has its own ambulance number:

  1. Megafon, Tele 2, Yutel, MTC – 030;
  2. From Beeline you should call 003;
  3. Skylink and Motive – 903.

In order to contact other services, when calling 112, you need to press a certain number. After the answering machine message, the user receives information on how to call the police or the Ministry of Emergency Situations. You will have to enter a digital value of an additional type: “one” - fire service, “two” - police, “three” - ambulance, “four” - gas service.

The ambulance number in Moscow from a landline phone is 103

Before dialing an ambulance number in Moscow, make sure you can give the address and exact location of the patient.
How do you find out which hospital a person is in in Moscow?


The capital has implemented a multi-channel communication system, and if the other end doesn’t answer the phone right away, it means that all dispatchers are busy and your call has been queued. Remain calm, the first available employee will definitely answer you. There is no need to hang up and call back - your call will again be put at the end of the queue.

During a conversation with the dispatcher you must:

  • provide the phone number from which the call is made or to which you can call back later
  • indicate the number of patients
  • describe what happened - what made you call an ambulance
  • name the address: street, house, building, apartment, entrance, floor, intercom
  • inform who and where will meet the team of doctors
  • say who is calling - a relative, a stranger or yourself
  • state the age and gender of the patient, his last name

Correct and clear answers to the dispatcher’s questions will allow the emergency team to quickly begin their work.

Emergency numbers for mobile phones

The GSM standard supports a single emergency telephone number. Call it and you can talk about your difficulties and emergencies. You can call there for various issues related to emergencies. Not only in Russia, but also in European countries, you can use it to call an ambulance, the Ministry of Emergency Situations or the police.

112 is the emergency telephone number for the rescue service. A similar number is 911, which is valid in all parts of the country.

Call the number indicated above and you will be able to get to the branch of the Unified Dispatch Service that corresponds to your locality.

The operator of this service accepts the call, and after determining the essence of the problematic issue, he will send your application to where it is required. The emergency number 112 is the same for all cellular providers; calls are free of charge. You can make a call even if your SIM card is blocked, there is no money in your account, or there is no SIM card at all.

But, remember that in no case should you just call emergency numbers, as you will delay calls from citizens with real emergencies.

Short number for calling firefighters and rescuers on the MTS operator

Even children know the short number 01, but is it still relevant? In fact, it works, but only from a home phone when it is possible to contact the service from a landline phone device.

With the advent of mobile communications, all emergency numbers have become three-digit, and now you will not see 02, 01, 03, 04. In a new way, firefighters - 101. Although this combination is more than one year old, and not even 5, people still get lost.

101 is the fire department number for calls from MTS or any other operator, remember it. At one time, this method was practiced: different operators provided different numbers for emergency calls: for MTS it was 010, for others it could also be 010 or 001.

Now this has been changed so that there is no confusion, leaving only one official phone number - 101. This information is also on the official MTS website at https://www.mts.ru/mob_connect/help/useful_data/useful_numbers/. Here you can find other emergency and useful combinations.

Call the police using a cell phone

If you are in circumstances where you need to call the police immediately, you can use a single emergency phone number or call the number from your provider straight away. Calls to these numbers are free:

  • MegaFon clients - call 020.
  • MTS subscribers - use 020.
  • Tele2 clients - call 020.
  • Beeline subscribers - enter number 002.

Police numbers are easy to remember because they are all based on an ordinary telephone number 02, valid for city landline devices.

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