How to call an ambulance from a mobile phone in Moscow. What number to call for free emergency services

In the capital, there is a 24-hour Unified Dispatch Center for receiving ambulance and emergency calls.

Ambulance phone number in Moscow -
103
Using this number, you can call adult and children's ambulance or emergency assistance either from a mobile phone of any operator - MTS, Megafon, Beeline, Tele2, or from a landline phone. The call is free.

The additional number for calling an ambulance from a mobile phone is 112 , the telephone number of the Unified Rescue Service. You can call it if there is no money in your mobile account, and also if there is no SIM card or it is blocked.

The average operator response time is 3-4 seconds.

Telephone number of the medical advisory panel - (495) 620-42-33 . By calling this number you can get a free consultation - whether to call an ambulance, how to alleviate the victim’s condition, recommendations for further action and other advice.

Help phone: (495) 620-41-40

What to tell the dispatcher

After connecting with the operator of the Unified Dispatch Center by calling 103, which usually occurs within a few seconds, provide the following information:

What happened
Phone number you are calling from
Address where the patient is located. Be sure to tell me the best way to get to the house,
Entrance number, floor, intercom number or combination lock. If a person becomes ill on the street, provide the address of the nearest house and landmarks (near a bus stop, on a playground, etc.)
Last name, first name, patronymic, date of birth of the patient (if known)
Caller's last name

If possible, meet the team and escort them to the victim.

The dispatcher will tell you which team he is sending to you and how long to wait for it.

If the situation does not require doctors to visit you, the dispatcher will switch you to consultant therapists who will give recommendations over the phone.

How to call an ambulance from an MTS mobile phone?

MTS users will be happy to hear that they can use one of two optimally created options. At the same time, you can simplify the task if you enter the phone number into the contact list on your phone. If the user dials 03, they will automatically receive a voice message from the answering machine telling them to dial another number and the number will be provided.

The first option is to dial the short number 103. In this case, immediately after the call the subscriber will go to the local ambulance station, which is located in the locality where the client lives. At the same time, the user must dictate the exact address where the person in danger is located. And for a quick reaction, you should describe the situation in detail.

In addition, MTS customers can use a single emergency phone number to receive assistance from professional medical professionals.

How to determine if an ambulance is needed

Call 103 immediately if a disease with dangerous symptoms suddenly occurs, a heart attack, a stroke, a person has suffered a serious injury, burn or wound, the condition of a chronic patient has sharply worsened, the temperature has risen above 40 degrees, bleeding has occurred, or there is a need for hospitalization.

If we are talking about a cold with a temperature no higher than 39-40 degrees, a chronic disease without exacerbations, in this case it is better to go to the clinic, call the local or on-duty doctor at home. A doctor from the clinic can visit you and provide assistance not only on weekdays, but also on weekends and holidays.

If the victim’s condition allows, you can use personal transport or a taxi to get to any hospital where first aid will be provided.

If you have a minor, non-life-threatening injury, go to the nearest emergency room yourself. If the emergency room doctor determines that you need inpatient treatment, he will call a car to transport you to the hospital.

Single emergency phone number from a cell phone

If the patient decides to use a single number, then he must remember that he will not immediately get to an ambulance. First, a representative of the unified service will answer him, and then he will be transferred to the service he needs. But don't worry, because the call doesn't take much time.

In the second option, dial 112. The number refers to the unified emergency services service. After the service client indicates the reason for the call, he will be transferred to an ambulance, which should be called.

It should be separately noted that the call is absolutely free for any option. But the great advantage of calling a single number 112 is that the user can call even with a negative balance, or if the phone does not receive a connection in a particular location. That is, the user will not need to pay a subscription fee, or top up the account when there is no time for it. In addition, the user does not have to take the promised payment or use other services from MTS. The user of the service can be located absolutely anywhere, the number is considered uniform throughout the Russian Federation. When calling, the client is immediately connected to the service; there is no need to wait for a call. The work of the single service is so optimized that every call is immediately processed.

Ambulance and emergency care - what's the difference?

An ambulance arrives when the situation requires urgent medical intervention and there is a threat to life and health. The team's task is to arrive at an emergency call as quickly as possible. The machines are equipped with defibrillators, electrocardiographs, oxygen cylinders, cardiac monitors, anesthesia and respiratory equipment, nebulizers and other equipment.

Emergency care comes when there is no threat to life, but it is necessary to prevent complications, to ensure that the patient’s condition does not turn into an emergency. The ambulances are equipped with an electrocardiograph, a glucometer and a defibrillator.

The operator of the Unified Dispatch Center decides which team to send to you based on the information you provide.

Ambulance with MTS

Often situations can arise that are dangerous to human health or life. For example, a person may get burned, a heavy object may fall on them, or have an accident. The first thing to do is to immediately call a helpline that can provide professional medical assistance. An ambulance may be needed at any time.

It should be separately noted that, in accordance with the established legislation of the Russian Federation, every person has the right to receive ambulance if something threatens his health or life. At the same time, under no circumstances can they refuse help. At the same time, the client may not have citizenship, a passport, or a single compulsory health insurance policy. But medical workers will be glad if the patient can provide the policy, since employees are paid based on the number of cases, depending on the policies provided. If you do not have the opportunity to always carry your policy with you, you can record the number in your mobile device.

The government of the Russian Federation has established strict standards according to which an emergency medical team must arrive when called no later than within twenty minutes. But the requirements indicate that regional authorities can change the order and change the rule, but only in accordance with valid reasons. For example, if the transport roads of a city or region are overloaded. In addition, in addition to the standard option for the arrival of an intensive care vehicle, an air ambulance can arrive at the scene, which is sent in emergency cases.

Since childhood, each of us was taught that if necessary, call an ambulance using number 03. Moreover, the number was absolutely free. You could call using a landline phone.

Now the task has been simplified, and you can call for help using a mobile device, which almost everyone has. But problems may arise with the number, since each operator offers its own dialing options, including MTS. But you need to know which number to call, since the health and lives of those around you may depend on it.

Call the fire department (EMERCOM) from your mobile phone

When you have to call the fire department to deal with emergencies, it is recommended to call the single telephone number 112, because it is the easiest to remember and you need to act immediately. But you can also call one of the free short numbers, which differ among domestic cellular providers:

For MegaFon - 010.
For Beeline - 001.
For MTS – 010.
For Tele2 – 010.

You will only need to remember 01 for city phones, and then add another zero to the end or beginning of the phone number in order to call rescuers from your mobile phone.

Basic Rules

It’s clear how to call an ambulance via an MTS mobile phone, now it’s worth figuring out how to conduct a dialogue correctly. You must understand that the dispatcher receiving the call acts in accordance with a certain algorithm for receiving calls.

The questions they are asked are predetermined; there is a real need to answer them. The task of the person receiving the call is to collect as much information as possible to determine the profile of the dispatched team.

Giving the exact address, indicating from which street it is better to drive up, all this will save valuable time. An ambulance should be called when a person’s life is in danger.

Source

Call an ambulance in Krasnoyarsk

The article was prepared by a specialist for informational purposes only. We urge you not to self-medicate. When the first symptoms appear, consult a doctor.

Ambulance in Krasnoyarsk

Krasnoyarsk emergency departments operate around the clock. You can dial 103 at any time if there is a threat to your life. It is important to follow certain guidelines to provide effective treatment.

When it is not possible to use an emergency call

It is impossible to call an ambulance, fire department, or gas company from a mobile operator when:

No cellular signal.
The SIM card on your phone is damaged.
Mobile device is locked.
There are no funds in the account.

But even in the above list, when a person cannot call an ambulance, fire, gas, or ambulance, calling the rescue service 112 is quite possible.

The rescue service is called even if the SIM card has problems, there is no signal, the phone is blocked, or the balance is negative.

Getting a doctor's consultation without visiting a clinic

If a patient needs to get advice from a qualified specialist, but is unable to come to the clinic for health reasons or other reasons, he can do this online on the State Services portal. The advantage is that even a citizen without Moscow registration can receive an online consultation. You can also call the Moscow hotline number 8 (495) 620-42-33. The service operator will carefully listen to all the patient’s complaints, ask about the symptoms and their intensity, and then determine whether the citizen can come to see a doctor on his own or whether he will need assistance from an ambulance or emergency team.

In what cases you won’t be able to call the police and what to do if the number doesn’t work

Those who know the emergency number well are not always able to get through and call the police. The reasons may be:

The operator does not provide this service in full. When calling, this number will be busy for the subscriber.
The call is made using the services of a third party. The speed at which information is received changes.
It will not be possible to call the police if the employee who answers the phone is not particularly familiar with the city. In this case, it is difficult for him to determine the point where the person calling is located.

If the usual combination for calling the police does not work, you should change tactics. All calls are received by operators, who forward the received information to the duty station of the area where the incident occurred. To quickly receive a response from the dispatcher, contact the district city office immediately. To do this, press 0 on your smartphone keyboard, then dial the area code and service number.

To get through and get help, it is better to immediately dial the area’s emergency number. It is recommended to save such combinations in the phone book.

Sources used:

https://beeline365.ru/kak-pozvonit-v-policiyu-s-mobilnogo-telefona
https://tarifrus.ru/nomera-telefonov-ekstrennyh-sluzhb-dlya-mobilnyh/
https://www.msmap.ru/911
https://policii.net/sovety/kak-vyzvat-politsiyu-s-mobilnogo-telefona

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Recommendations for talking to an operator

Let's summarize again. If a client needs an ambulance, they need to call from a mobile MTS using number 103 - this will save seconds on forwarding and additional questions.

Basic rules when talking with an operator:

do not interrupt and answer questions to the point;
present the information as clearly as possible so as not to waste precious time on empty talk. The ambulance representative is not interested in what your friend told you in the conversation the day before yesterday, if now you need medical help;
do not neglect advice and instructions, even if the benefits of such actions seem insignificant;
end the call after the operator.

In order not to waste seconds searching in an emergency, you should save all contacts on your mobile phone in advance.
Thematic pictures added to contacts on your phone will also help make your search easier. If our article helped you, please like it!

Call the police using a cell phone

If you are in circumstances where you need to call the police immediately, you can use a single emergency phone number or call the number from your provider straight away. Calls to these numbers are free: