Even those tariff plans that were recently profitable may suddenly lose their attractiveness. This is due to the gradual deterioration of the proposed conditions and the emergence of new, more relevant proposals. The natural desire that subscribers have in such situations is to change the tariff plan. But in order to switch to a more profitable connection, you need to know how to disable Unlimited on MTS. Without this, changing tariffs and switching to new communication conditions will be meaningless.
Description of the Smart Unlimited tariff
By paying a subscription fee at the Unlimited tariff, the client receives a package of mobile operator services, which may be enough for a month. The offer is intended for those who actively use communications, talk on the phone a lot, write messages and often access the Internet from mobile devices. The tariff conditions are as follows.
At the beginning of the month, the subscriber receives 10 GB of Internet traffic. After this package is used up, each additional gigabyte will cost 150 rubles. When roaming in Russia, the conditions remain the same.
The subscriber can use, which provides the opportunity for unlimited use of traffic in social networks and instant messengers.
The package includes 350 minutes of calls with subscribers of all operators throughout the Russian Federation. Conversations with MTS subscribers will remain free even after this package is exhausted. And the cost of one minute of calls to numbers of other operators is two rubles. In addition, after the end of the minutes included in the subscription fee, subscribers can buy an additional package - 200 minutes for 200 rubles.
Roaming tariffs are as follows:
- calls to CIS countries - 35 rubles per minute;
- In Europe – 49 rubles;
- To other countries – 70 rubles.
350 messages per month are included in the subscription fee. Each subsequent SMS will cost 2 rubles if it is sent to a number in your home region.
Unused gigabytes, minutes and messages roll over to the next billing period.
SIM card blocking
If a person wants to completely stop cooperation with MTS, he can block his SIM card. If you simply don’t use it, then a debt will gradually accumulate that hardly anyone will want to pay. The solution would be temporary freezing.
Important! There are several ways to do this: a personal visit to a communication salon, a personal account on the website, or a call to the operator’s number. The main thing is that there is a positive balance on the card, otherwise blocking will not be available.
Smart Unlimited tariff cost
The tariff has a fixed fee.
- In the first month, all new subscribers pay for the service on a daily basis. The daily fee is 10 rubles.
- In subsequent months, the subscription fee becomes monthly - you will have to pay 550 rubles per month.
Above this amount, additional communication service packages are paid. MTS clients can switch to a tariff for free; subscribers of other operators who want to keep their previous number must pay 100 rubles for this opportunity.
Is the Internet unlimited?
The operators calculated everything very subtly here. At the very beginning of its launch, this tariff was absolutely unlimited. But time passed, there were more and more clients, and it was decided to introduce a decent monthly payment. What actually happens.
- First month for introduction . One day will cost 12.90 rubles. This is subject to the purchase of a new package. If a transition is made, the cost will be charged immediately for the whole month. It will be 387 rubles.
- The second and subsequent months will increase by a decent 200 rubles. That is, one day will already cost 19 rubles. For a month, respectively, 570 rubles.
It cannot be argued that such amounts are paid for completely unlimited Internet. The pitfalls have not gone away.
The advertisement is silent about all the expensive tariff options
How to change MTS tariff to Smart Unlimited
MTS subscribers can switch to the Smart Unlimited tariff at any time. This can be done through the USSD command or in your My MTS personal account.
To activate the tariff via USSD command, dial *111*3888*1# on your phone and press the call button. If there are enough funds in the account to charge the subscription fee, the transition to Unlimited will be completed instantly.
To log into your personal account, enter your phone number and password. If you do not know the password, it will be sent in a message. In your account, you need to go to the “Number Management” item and select the desired tariff.
By calling the operator
The hotlines 0890 or 8-800-250-0890 employ specialists who can transfer a subscriber to a new tariff without his participation at all. To do this, you need to call one of the listed numbers and ask to turn off “Unlimited”. The employee will ask for the name and passport details of the owner of the number, after which he will offer several tariffs to choose from. The disadvantage of this method is the short amount of time, not enough to thoughtfully choose a new tariff.
Smart Unlimited, what are the pitfalls?
Despite all the benefits of this package offer, there are nuances that need to be taken into account when connecting it.
Although the tariff was positioned as the first offer from MTS with unlimited Internet traffic, in fact it is not unlimited. As with all other tariffs, there is a package limit, although the amount of traffic provided is quite generous - 10 GB.
You can use the Internet with this tariff only on mobile devices. If you try to access the Internet through a laptop or computer using a modem, MTS will restrict access.
The operator prohibits downloading documents from file hosting services. The subscriber will be able to access such a site, but will not be allowed to download the MTS file.
Outside the home region, the subscriber is charged an additional fee. It is 15 rubles per day.
Connecting a new tariff using USSD commands or SMS
Changing the tariff plan is carried out even without connecting to the Internet or visiting communication shops; it is enough to know simple commands for the change. Both SMS and USSD commands are free.
List of USSD commands:
- *888# — Super MTS;
- *111*1024*1# — Smart;
- *111*1010# - Hype;
- *111*307# — Connect;
- *111*777# - Ultra.
After entering, you need to press the call button. A response message will notify you that the tariff has been successfully changed.
SMS commands:
- 8888 – Super MTS;
- 1024 – Smart;
- 1010 – Hype;
- 307 – Connect;
- 777 - Ultra.
You will receive an SMS about changing your tariff plan.
How to connect and disconnect
The contract is currently not available for activation, as it is classified as an archived offer. Previously, the following methods were available for connection:
- USSD portal 111. To activate you had to dial *111*3888#. Now this combination is intended for switching to the “My Smart” tariff.
- Personal Area. The service allows you to connect/disconnect tariff plans and services, manage your account and perform other operations using a SIM card. The plan can be changed in the “My tariff” section.
- Call the operator. To contact call center specialists, MTS has allocated a service number 0890. With its help, you can contact company employees to carry out any available actions.
- Mobile application "My MTS". You can download the service in any market. For iOS this is the AppStore, and for Android - Google Play. After installation, log in to the application and find the contract catalog.
- Sales offices. At any MTS service point you can connect/disconnect tariffs and services. To apply you will need a passport.
You can deactivate the offer if you connect to a new tariff plan.
Delivery of invoice by Russian Post. MTS.
Good day everyone.
In general, I didn’t have a hard time living, I had a service SIM card and a tariff of 1000 rubles per month and 1800 minutes for the whole of Russia. I laughed about the posts about the thieving MTS.
I read about the post with the gate.
Turned into a suspect dog. Money has been melting lately. Imperceptibly, but they melt.
And in my personal account I saw daily write-offs.
I’m going to LC for the TENTH time.
But they say to me - go to the contact person of the organization. Well, I went to the mirror and looked at myself. That's who I am.
And then there's bingo. The service must be displayed in your personal account.
I’m going to LC for the TENTH time. I don't see any services.
They tell me...
And I’m subtly hinting at the difficult circumstances for the return of money
Look at the debiting of money according to the tariff plan, because even the list of connected services on a mobile device will not show everything.
UPD. In your personal account on the website, this service is also NOT connected.
They promised to consider the claim within 30 days. Well, every day 2.42 rubles will be written off.
MTS, if you do not resolve this issue, I, as the most authorized contact person, will simply terminate the contract and choose another operator. Because for such things you have to get a slap on the wrist.
Cancellation of the first Internet package from MTS
One of the options that MTS offers is the first Internet package. What is its essence? The traffic quota is 3 GB per month. Costs 12 rubles per day. Unused traffic is not carried over to the next month. If, on the contrary, the entire volume has been used, then an additional 500 megabytes are automatically connected for 75 rubles. 15 such connections can be made.
This option is already included in such tariff plans as “Super MTS”, “Red Energy”, “Per Second”, “Your Country”. Accordingly, connection is free, but daily debiting will begin immediately after tariff activation. If you calculate financially, this option will turn out to be somewhat expensive. It will be more profitable to connect other options, especially since they include a certain number of minutes and SMS.
Deselecting this option is quite simple. You need to dial the following combination: *111*1431# . But, disabling the service does not mean that you have turned off the Internet forever. You will keep it, but you will pay for it on the terms of the basic tariff. This option is already required and there is no way to disable it.
The Internet with this option works in batches - 20 MB each. Once you have used up the first 29, a package with the next 20 MB is connected. 25 for every 20 MB .
MTS company
MTS Mobile Telesystems (mts) was the first Russian company to support the idea of a “Tariff for yourself”. This is a large Russian telecommunications operator that operates in Russia and the CIS countries. It was created in 1993, in October, on the basis of the Mobile Moscow consortium. And in those years it united such organizations as OJSC Moscow City Telephone Network MGTS, NPO Astra, FAPSI, Russian and ASVT, the central communication station of the Ministry of Railways and the Canadian company BCTI.
MTS works with cellular communications in various frequency standards - UMTS (3G), GSM, LTE. It also provides telephone communications by wire, broadband Internet access, mobile television, satellite, cable and digital and their service. The company has more than 100 million subscribers. The MTS trademark is one of the most expensive Russian brands, worth more than two hundred billion rubles.
Since 2000, MTS has been conducting extremely intensive international trade expansion, focusing its interests on the markets of countries belonging to the Commonwealth of Independent States (CIS). In these countries, the company creates joint ventures in the provision of mobile communication services, expands its distribution network, which sells contracts, communications equipment, phones and other equipment, and buys up shares of local mobile communication enterprises. The seller began his foreign activities in Belarus. Working conditions are mutually beneficial for partners.
Since 2009, our operator has been operating in the Indian market. The company has strong business ties with many of the world's leading companies in terms of the development of mobile communication technologies, the acquisition of new software, and advanced business management methods.
Attention! Financial activities include operations such as the issuance of Eurobonds and bonds for the Russian market.
To expand the number of its customers and their long-term retention, MTS pursues a loyalty policy. She signs a loyalty contract with each of her clients, which becomes indefinite after a few years. Each program participant is awarded preferential points for used services, and discounts are significantly increased.
MTS provides VAS services to corporate clients. The most significant of them are “Free Call 8-800” and “Auto Attendant”. To provide Internet services, Moscow has formed its own network based on fiber optic cables.
The organization maintains a policy of continuously updating its portfolio of user tariffs. The tariff plan is a standard form of commercial agreement between the seller of services and the subscriber; it determines the list of what is offered and the algorithm for calculating the price. Takes into account all the quantitative and qualitative characteristics of the agreement, determines the standard unit of payment. Possible ways to change this value are usually indicated.
My beloved MTS made me happy again..
I use the Unlimited tariff plan, I decided to go to another republic (I do this quite often), I arrive, everything is ok, the next day I get a call from the operator: “Hello, we are fucking you here, but we decided to hint to you about it, you are in another region, connect and pay us 100 rubles a month to feel at home while roaming"
- “Hello, I’m in the Russian Federation, my tariff plan provides for the absence of roaming across our vastness, that’s actually what the bald guy from the advertisement shouted.”
- “Oh, sure, goodbye.”
It’s strange, I think, well, to hell with him, citing the carelessness of the specialist, I hammer in the actual bolt. After some time, I notice that the balance is melting faster than Mushrooms are leaving the top radio charts (this tariff provides for 12.9 rubles per day, if anyone doesn’t know, well, I put it in reserve, taking into account 13x10 = 130, 10 days is possible it’s steaming) but no, okay, I found the application, ordered the details, op -15r., another -15r. and so on, thinking “delightfully”, I dialed the support phone number.
The fart began to gradually burn more and more, as it turned out now the support is not 24/7 (9-22:00 Moscow time if I’m not mistaken), “just great, they probably reduced the staff, improved the roads, help the homeless,” I thought. Actually I contacted him the next day..
- “Hello, you just thought that we could hit you, but we’ve already done it, we’re one step ahead” (to summarize the specialist’s monologue).
Okay, Google, why doesn’t MTS value at least old subscribers, but just removes the little vaseline and wants it hard?!
I reinforced myself with information (the point is, yes, according to the new conditions of the Russian Federation - now roaming, here you have unlimited, well, so small (probably cold), in fact, if you please, new subscribers pay 15 rubles a day if they decide to take a ride/fly somewhere, of course I connected a long time ago, went many times and everything was ok, and actually for me, as an old user, there should be the old conditions, I looked through it, I should make a refund, or at least understand that subscribers are not eternal, and competitors are getting better and better) .
I found the time (I need more, support is responding in 10+ minutes today, great):
- Hello, so and so, money was debited for roaming, I connected a long time ago, so fuck others.
Further, the operator could not see the write-off, only after I said that I had the details, he miraculously saw the light, found the glasses apparently and saw all the write-offs.
Next comes the most interesting...
-Yes, I see, well, you recently joined the tariff plan.
“Well, I think great, you can come up with something else”
-It can’t be like that, dear, I connected this tariff plan when Nagiyev had more hair than Homer in his youth.
-No, at the beginning of last month you switched to another tariff plan and after 5 days you returned to unlimited..
There is no point or morality, everyone decides for himself which operator will spank him..
P.S. If anyone doesn’t understand, the operator transferred to another tariff plan and back, without notification and so on, actually back under the new conditions, and confirmation from the user when switching is not required and this is possible without the participation of the subscriber.
I wanted to attach a funny picture about how MTS is one step ahead, but Pikabu has already seen it all.
