To call the MTS Russia operator in Crimea, you need to know the customer support service number. It is different for subscribers who call from their mobile phone and those who are trying to contact from a landline device. When you are in roaming, a separate telephone line operates.
From a specialist you can find out information on the tariff, connected services, clarify communication costs, activate or disable options. In order for the operator to fulfill the subscriber’s request, he needs to know his passport information for verification with the database. All calls are free of charge. Communication is available not only by telephone, but also on the Internet.
Intra-Russian roaming in Crimea
Today, on the territory of the Crimean Peninsula, MTS provides roaming services to its subscribers. But this is not international, but domestic roaming. That is, by activating internal roaming, the subscriber can use it while traveling to other regions of Russia.
Today they do not have their own offices in Crimea. But this does not mean that SIM cards cannot be purchased. They are sold in various stores and third-party dealers.
The duration of such a situation and the absence of cell phone stores on the territory of the Crimean Peninsula completely depend on the restrictions in place. While there are a number of restrictions, the company cannot open its office in Crimea.
Which countries does MTS roaming apply to?
After connecting to roaming, the MTS client will receive stable communication in many countries of Europe, America, Asia, Africa: Abkhazia, Australia, Sweden, Portugal, the United States.
To find out whether MTS can ensure that your SIM card works while you are in another country, you should visit the company’s website or call 0890.
Thanks to partnerships with leading cellular operators around the world, communication via air roaming is provided.
Traveling subscribers with MTS in Crimea no longer need to worry about incoming calls and SMS, since the territory is included in the service area along with other regions of Russia.
MTS tariffs with the ability to connect to roaming
As of 2021, the company offers MTS subscribers a number of Smart tariffs, including the ability to connect to roaming in Crimea.
According to the terms, such tariffs include a subscription fee when the subscriber is in roaming. AP cost is 15 rubles daily. To disable daily debiting, you should set the “All Russia Smart” option.
Conditions of the “All Russia Smart” option:
- The monthly fee is 100 rubles,
- The ability to use options under standard conditions when in internal roaming,
- There are no additional daily roaming charges.
Attention: The numbers of subscribers of tariff plans with roaming in Crimea begin with a single code “978”.
Why you need to control roaming
The presence of roaming may be useful if you plan to have active conversations using a permanent SIM card. Others prefer to switch entirely to local calls so as not to have problems with free calls at their location.
If a smartphone is used as a source of open Internet via Wi-Fi or it is necessary to ensure contacts with subscribers in Russia, you cannot do without disabling roaming.
Connecting roaming in Crimea
According to the company’s terms, when the subscriber is outside the home region, roaming is activated automatically. This simplifies the task, because the user can travel outside the home region and simply forget to activate roaming. But he will be in touch with MTS in any case.
To connect the “All Russia Smart” option, enter the USSD request on your mobile phone: * 111 * 1031 #. You need to select the appropriate item in the menu and connect it.
You can also connect any service or option in your Personal Account or through the My MTS mobile application. Find the appropriate section and select the required option.
USSD commands
Let's look at how to remove roaming on MTS by sending USSD requests (special combinations that are dialed on the phone and sent by pressing the “Handset” key).
Find your option in the table and use the command below to disable it:
| Rate | Team |
| International or national | *111*2150# + green handset |
| Easy | *111*2158# + green handset |
| "Zero Without Borders" | *111*4444# + green handset |
| "Everywhere, like home" | *111*3333# + green handset |
| “Bit, SuperBit and MaxiBit abroad” | *111*2222# + green tube (or 2223, 2224 respectively) |
| "Zabugorische" | *111*771# + green handset |
What tariffs can be used in Crimea
In order to avoid connecting additional options, you can immediately set the “Zabugorische” tariff. It includes the following features:
- Internet traffic with a volume of 7 GB,
- Package of minutes of 350 minutes to all directions,
- Package of SMS messages of 350 SMS,
- “VNetworks” option for using social networks without a limit,
- The subscription fee is 175 rubles per week.
The described conditions apply throughout the country, incl. and on the territory of the Crimean Peninsula.
Attention: All packages included in the tariff are valid for one week, that is, packages of minutes, SMS messages, Internet traffic. At the end of the week the packages are updated.
You can activate the “Zabugorische” tariff using the USSD combination: * 111 * 1025 # or in the subscriber’s Personal Account on the company’s website.
SMS combinations
To disable the MTS roaming service abroad via SMS, you need to send a message with a number (or empty) to the correct number.
Not all offers have this option:
| Rate | SMS |
| International or national | Blank SMS to number 1118 |
| Easy | Number 215 on number 111 |
| "Zero Without Borders" | — |
| "Everywhere, like home" | The number 33330 by 111 |
| “Bit, SuperBit and MaxiBit abroad” | — |
| "Zabugorische" | — |
MTS Russia package services in Crimea
Residents of Crimea, when purchasing a SIM card, can connect to the following packages:
- Package of 20 free minutes,
- Package of 100 free minutes,
- Service packages,
- Additional service for calls.
Package of 20 free minutes
In order to receive 20 free minutes for calls every day, you need to dial the combination: * 111 * 0887 #.
For correct operation, you should change the network settings to “RUS 32” or “25032”.
Package of 100 free minutes
In order to activate a package of 100 free minutes for all outgoing calls to any Russian numbers, you need to dial the command: * 111 * 868 #. The subscription fee is 1.5 rubles per day. Connection is free.
You can also activate a package of 100 minutes using an SMS with the text “868” sent to the short service number 111.
If you were unable to activate the option using the methods described above, then dial the toll-free customer technical support number 0890 on your mobile phone and follow the instructions from the autoinformer.
Service packages from MTS
Residents of Crimea have access to several types of service packages:
- "Smart SMS". Includes 10 SMS per day for 2.5 rubles. Activation by command: * 111 * 9009 #.
- "Bit Smart". The Internet option includes 75 MB of traffic daily for 7.5 rubles. Activation by command: * 111 * 8649 #.
- "Super Bit Smart". The Internet option consists of 150 MB of traffic daily for 9.5 rubles. Activation by command: * 111 * 8650 #.
Call center
To disable light roaming, international, national or any other current offer, sometimes the easiest way is to call the support hotline. They work around the clock and very quickly.
Here are the current numbers:
- 8 800 250 0890 – valid throughout the Russian Federation;
- 0890 – voice assistant menu;
- +7 (495) 766 0166 – special number for subscribers located abroad.
How MTS is trying to leave Crimea
The first alarming signals about MTS leaving Crimea appeared in the summer of 2019, when the operator decided to introduce a connection fee of 1 ruble for SIM cards in the “978” code. for the first minute and 1 rub. for every minute starting from the 16th. True, after the intervention of the head of the Republic of Crimea Sergei Aksenov and Oleg Ivanov, a moratorium was introduced on increasing prices for cellular communications in Crimea.
New types of attacks can be detected even without signatures and correlation rules
Safety
But in the fall of 2021, a new wave of rumors about the departure of MTS appeared. The “Mobile Communications in Crimea” group on the VKontakte social network reported that from December 1, 2021, MTS prohibited its dealers in Crimea from selling SIM cards, restoring them or re-issuing them. At the same time, the operator limited the data transfer rate to 512 Kbps for SIM cards in the “978” code.
At the end of January 2021, MTS again introduced a connection fee for numbers in the code “978” in the amount of 0.95 rubles. in the first minute. There is also a fee for the service of call forwarding to numbers in the code “978” in the amount of 3 rubles. per day. The cancellation of free 100 minutes for calls within the network is also expected.
Advantages and disadvantages
Advantages:
- How to see your MTS number on your phone: free command
- the ability to make calls, write SMS, MMS to residents of other countries,
- the ability to access the Internet, use all services from the operator, while outside your state,
- free use.
It is impossible to determine the disadvantages, since other Russian operators provide a similar option under the same conditions.
Contact the operator through the official website
If it is not possible to call the operator’s technical support, you can contact a specialist online, through the operator’s official website. To do this you need:
- Go to the MTS website, log in to your personal account service. A mobile number is used as a login. The password is sent by SMS.
- In the right corner there is a large red button with a picture of a man with a microphone in his face. This button activates a chat with a technical support employee.
- In the chat window you need to enter a request and wait for a specialist’s response.
Online communication with MTS technical support employees is absolutely free. You can contact them at any time. Specialists are constantly on duty at the service, seven days a week, even at night. The approximate waiting time for a specialist response is written at the top of the chat; it increases if technical support is currently under heavy load.
Using the official portal
All necessary information about mobile communications in a given region is also available on the company’s official website. You can find it by searching: “MTS Russia Crimea, official website.” This resource has everything you need to:
- block/unblock a number;
- find a lost phone;
- find out the tariff details;
- view promotions, discounts, etc.;
- find the nearest communication towers;
- leave feedback;
- open MTS operator chat and support.
On the site you can immediately ask everything you need: how to call the MTS Russia operator in Crimea, etc. The same specialists work as when calling from a mobile phone. If you don’t understand something, want to connect new tariffs, etc., contact the chat. If you have registered on the official portal and confirmed your data via mobile, additional services are available (for example, synchronizing your phone book, which is very convenient in case you lose your phone or SIM card). All you need to do is log into the site using the specified login and password, click “Synchronize” and you’re done. For convenience, the lost number can be linked to a new SIM card. You will need a little information: number, balance, 3-5 frequently called contacts, activation date, last call date. Information, except for contacts, can be indicated approximately; no one, of course, records actions minute by minute.
How to use from MTS
What kind of service is this?
Let's figure out what this service is and why you have to pay so much for it. So, in simple terms, this is an opportunity to continue to use your number while in another country, using the capacity of foreign operators (who are MTS roaming partners). That is, you are, as it were, renting cellular communications from a foreign provider, while continuing to remain an MTS subscriber. And any rent, as you know, is always expensive.
It is clear that in home territory the need for someone else’s cellular operator disappears, so all people who travel frequently and actively use such “rental” services should know how roaming is turned off in MTS.
Please note that most often the company itself warns the subscriber that he has returned to the coverage area of his native tariff and asks if he wants to disable additional options. This usually happens via SMS.
If you missed such a message or for some reason did not receive it, study the information provided above.
Well, in the article we looked at how to disable roaming for all offers of the cellular company MTS.
All available methods have been presented - choose the most optimal one and apply it. Control your communication costs and always choose the most profitable solutions! Communicate without borders – both at home and abroad! If our article helped you, please like it!
Current tariffs and services
Before you start learning how to turn off roaming on MTS, it is important to determine which tariff plan or option you have connected to. After all, to enable and disable each offer, you need to use a unique USSD request or SMS code.
You can read about how to find out your tariff here.
Currently, subscribers enjoy the following roaming offers:
- International – for communication outside Russia;
- National – for trips outside the home region within the Russian Federation;
- Light – for subscribers who have been clients of the company for less than 6 months;
Please note that you will not be able to connect to the international package if you use MTS services for less than 180 days or spend less than 650 rubles on communications monthly. In the latter case, such an opportunity will appear only after 12 months.
- Option “Zero without borders”;
- ]“A world without borders”[/anchor];
- Option “Everywhere feels like home.” You can read about how to connect here;
- Option “Bit, SuperBit and MaxiBit abroad”;
- Special package “Zabugorische”.
Types of roaming (international, national and light roaming) and how do they differ?
International and national roaming are standard conditions from the operator, according to which calls to all countries of the world are classified as follows: CIS, Europe, other destinations. The cost of communication is standard, which is offered in almost all tariff plans.
Easy roaming is a completely different service that offers reduced prices for communication with MTS partners from different countries with which the company has agreements. This provides MTS Russia customers with a reduced cost of SMS sent while outside their country.
If the “International and national roaming” option is activated, and you have also activated “Easy roaming”, then the first one will be automatically deactivated.
