Rostelecom SIM card: activate correctly and understand the device

Where to buy a Rostelecom SIM card?

A user who decides to join the ranks of the company’s subscribers and purchase a product such as a Rostelecom SIM card has a choice of not only tariffs, but also the place of purchase. Please note that at points of sale you can not only purchase new Rostelecom SIM cards, but also replace old ones (for example, if you previously used NSS cellular communications).

You can buy a Rostelecom SIM card either remotely via the Internet or in person. The main ways to purchase a SIM:

• At any official point of sale of the operator. You can find the addresses either on ours in the appropriate section or on the company’s official website.
• Call the operator at 8 800 1000 800. This method is convenient because you can discuss with a consultant all questions regarding tariffs and find out all the pitfalls.
• Order a Rostelecom SIM card on the official website rt ru, indicating all the necessary communication data and choosing a convenient time for delivery.

Previously, you could also connect a SIM card through a network of regular stores (for example, Euroset or Svyaznoy). At the moment, this option no longer exists; the operator connects you to the mobile network only if you use some of its other services (phone or Internet).

Please note that if the connection conditions do not suit you, you can change the tariff in any way convenient for you:

1. through your personal account
2. by calling the hotline
3. via SMS with the text 12 to number 220.

About company

Rostelecom is a company that provides a wide range of services. The organization began as a landline operator. Later it began to provide Internet access services and cable television.

Relatively recently, RT became a mobile operator. The company cooperates with Tele2 in this direction and provides similar conditions for its clients. What are the advantages of connecting specifically to RT?

• Attractive prices for services.
• A large number of tariffs for connection.
• You can find the plan that's right for you.
• The company is gradually updating its tariff line and improving conditions.
• It has a good reputation in the market.
• Provides high quality services.
• The operator is represented in many regions.
• The organization often holds promotions and provides discounts.
• Most clients are satisfied with their cooperation with the operator.
• You can purchase a SIM card at the company’s office or from partners.
• The organization has card delivery in major cities.

How to activate a SIM card?

Users still remember the times of intricate activation schemes, SMS commands and complex settings, but now such problems simply do not exist. Before you activate the Rostelecom SIM card on your phone, you need to insert the SIM card into the device slot and turn on the phone. After this, you can call or send any SMS to any subscriber - activation on the network will occur automatically.

A sign that everything went well will be a message with Internet and MMS settings - to gain access to these services, you just need to save the settings on your phone.

What are the risks of buying a SIM card from the metro without a passport?

Finding out who has a SIM card is not so easy today, because mobile operators cannot distribute passport and personal data of their clients. However, there are some services that can easily determine in which region the SIM card was issued:

• threats and blackmail of motorists;
• sending various spam messages;
• night threats;
• various types of fraud on websites selling used items;
• ransom demand, etc.

Why are gray SIM cards bad?

You must purchase a SIM card only from a mobile operator, having previously drawn up a service agreement . Thus, the buyer's rights will be protected. Here, the cellular operator itself is responsible for the safety of personal and personal data, so if you purchase a SIM card on the street, there is no guarantee that the owner’s data will not be publicly available online.

How much does a SIM card cost?

One of the most popular questions from new subscribers is: “How much does a SIM card from Rostelecom cost?” The answer is simple: The SIM card itself from Rostelecom is provided to the subscriber free of charge. You only need to pay the funds to be debited for the first month of using the network. And here it all depends on what tariff for mobile communications you choose.

How to connect to mobile Internet from the mobile operator Motiv

After entering it incorrectly three times, the SIM card will be blocked. In this case, you need to know how to unlock it.

Instructions

Use another PUK code that was given to you when purchasing a SIM card, which consists of nine digits. After entering it, a proposal to change the PIN code will appear on the mobile phone screen, which you must come up with yourself. After this procedure, the SIM card will be unlocked and you will be able to use the phone.

If you entered the PUK code incorrectly ten times, then in this case you need to contact the main office of your mobile operator with a passport, where they will either give you a code or replace the old SIM card with a new one. In the latter case, it will be impossible to restore the information that was stored on the card, but you will be able to use your previous phone number and tariff plan.

Some mobile operators may provide a PUK code over the phone. To do this, call the toll-free phone number of your mobile operator, provide your passport details and other information that the operator will ask you to provide. If you provide all the data correctly, you will be told the code.

Tariff plan of the same name

When purchasing a Rostelecom SIM card in 2021, you immediately received the tariff of the same name. What is the SuperSimka tariff plan?

At the moment, the tariff is presented in three main modifications: M, L, XL. Previously, it was additionally possible to connect S, Free and Basic. But now they have become archived.

Please note that the tariff conditions depend on your region. Therefore, before connecting, check the information either on the official website of the company or in the reference company.

Let's take a closer look at what the SuperSimka tariff is and whether its connection is beneficial for subscribers. The data presented below is valid for the Moscow region.

Supersimka M

For its subscribers, the operator offers for 200 rubles per month to receive 2 GB of unlimited Internet for social networks, instant messengers and video, 200 minutes for calls within the network in the home region, 50 SMS and 101 online TV channels. By connecting to this tariff plan, subscribers can transfer the remaining balance of the package to the next month or exchange minutes for traffic.

If you have spent all 2 GB of Internet within a month, you can use 5 consecutive additional traffic packages of 500 MB each.

To connect to TV online you will need to receive a special promotional code. To do this, send a request to *100*389*1#.

After that, download the Wink application, register in it and enter the received promotional code. From the moment the Rostelecom SIM card is activated and for 12 months, you can use the service for free!

Super SIM L

If the Super SIM M package seems incomplete to you, you can connect L. Here you will already receive 15 GB of Internet, 500 minutes within the network in your home region and the same 50 SMS and 101 TV channels. For all this you will pay 400 rubles per month.

SuperSIM XL

This is the most complete offer from the operator. When you pay a subscription fee of 700 rubles, you will receive 30 GB of high-speed Internet, 800 minutes of outgoing calls to Rostelecom phones within the region, 50 SMS and 101 TV channels.

Reviews

Having studied numerous reviews about mobile communications, we can draw several conclusions:

Is it worth connecting to the Super Simka tariff from Rostelecom?

How much this tariff plan suits you is up to you to decide. We can only give general recommendations and summarize reviews left by other subscribers. What do the company's clients note?

pros

• The most common positive points noted by users;
• free calls within the network;
• reliable internet signal;
• transfer of minutes and traffic to the next month;
• the price is quite competitive compared to other operators, especially beneficial when connecting to a promotion.

Minuses

General negative points based on the results of using the tariff:

1. the Internet is far from unlimited;
2. Internet speed is significantly lower than that of competitors;
3. low level of awareness of subscribers (extremely scant information about the tariff in open sources).

Is the Super Simka tariff worth the money? It's up to you to decide! But if you value the quality of communication and Internet signal, then you should like it!

Activating a SIM card on a 3G modem

The company also produces SIM cards for portable USB modems for using Internet networks in 3G format. If a subscriber purchases plastic to access the global network, he will need to separately purchase the device itself. In turn, he can also configure the SIM himself.

To do this you will need:

1. Remove the plastic from the frame to size and install it in a USB device.
2. Call the contact center at 8-800-100-08-00 and contact one of the specialists directly.
3. Prepare an envelope with documentation for the plastic and provide the specialist with information about it, as well as passport data.
4. Check the signal strength of the network connection.

Usually the specialist needs to report:

• last name, first name and patronymic of the client (necessarily the subscriber for whom the contract is drawn up);
• number of the purchased product (indicated on the envelope).

You should not provide the operator with passwords or other information not provided for in the service agreement. Successful activation of a Rostelecom SIM card may take from several minutes to hours.

Attention! This tariff plan is non-public. When talking to MTS employees, do not tell them how you connected the tariff. You can say that the tariff was connected to you by your employer, but you have the right not to answer other questions. Otherwise, your tariff may be disconnected, and this case is not subject to warranty restoration.

2) Is the SIM balance positive? If there is a debt on the number, it must be repaid and a positive balance maintained before connecting the tariff.

3) Are you the owner of the SIM card, and is the SIM registered to an individual (this is important for connection). If your number belongs to a corporation that provides mobile communication services, and the operator cannot help in any way, then you need to submit an application to this company to exit and change the tariff plan.

4) If the “Credit Limit” service is activated on the SIM card, disable it.

2. To connect to the MTS Superhit tariff, you must first switch to the “Smart” or “My Smart” tariff. This can be done in your MTS personal account/by entering the command *111*1024*1# or by contacting support for help.

How to block a SIM card by Rostelecom?

It would seem, why block a SIM card at all? Situations are different and you may well lose access to your SIM card. Then, in order to keep your personal data safe, you need to inform the operator about this as quickly as possible and block the SIM card. To do this you can:

• Contact the nearest sales office of the operator with any documents proving your identity.
• Call Rostelecom technical support, explain the situation to the operator and ask to block the SIM card.
• Use the subscriber's personal account.

After blocking, you will need to get a new one to replace the blocked card. To replace a Rostelecom SIM card, you will have to personally visit the sales office with your passport. There they will help you restore your SIM card along with your tariff.

In the same way, you will have to contact the point of sale if your SIM card from Rostelecom does not work.

Let's summarize the information a little. For customers who use the company's services to the maximum, the operator is developing many new interesting offers for the mobile network. And to use them, you just need to buy a Rostelecom SIM card, and then the company will make sure that you are satisfied with the quality of the connection.

SIM card and number

Your SIM card and phone number

A phone number is assigned upon the initial purchase of a contract and the start of work in our network. It is indicated in the annex to the Agreement

If you have forgotten your number, just dial the free command *110#, we will send it to you via SMS.

Rostelecom SIM card is a universal size, suitable for phones with a slot for standard SIM cards, micro-SIM or nano-SIM.

SIM card activation:

Thanks to this service, Rostelecom subscribers always stay in touch and receive all incoming calls and SMS even with a zero balance. The service is free and available to all subscribers by default.

• The SIM card is suitable for any type of mobile device, select the size you need and separate the SIM card from the plastic base.
• Insert the SIM card into your phone.
• Turn on your phone. If necessary, enter the PIN code found on the plastic base.
• Dial the free command *136# to activate the SIM card.

Now you can make calls, send and receive SMS and MMS, access the Internet, and also, if you wish, change your tariff plan, activate or disable options and additional services.

We recommend that you do not throw away the plastic base of the SIM card, since it contains PIN and PUK codes, as well as other useful information that may be useful when using the services.

If you can no longer use your SIM card (it's broken or lost) or you need to change your standard SIM card to a micro-SIM or nano-SIM, we will restore or replace it for free! The owner of the number just needs to contact one of our Sales and Service Centers with the contract and passport.

How to find out your mobile phone number:

Lost your phone? There is no need to buy a new SIM card. Come to the nearest Sales and Service Center and get a new SIM card within a few minutes absolutely free of charge, while saving:

• phone number;
• tariff plan and services;
• balance.

If your SIM card is lost, be sure to block the number.

The owner of the number under the subscription agreement can restore or replace the SIM card at the Sales and Service Center upon presentation of a passport. An authorized person can restore or replace the SIM card if there is a notarized power of attorney from the card owner.

How to change your mobile phone number:

You can change your phone number without changing your current SIM card and maintaining your tariff plan and services.

We will help you choose a new number that is convenient for you, including from the “Gold” category.

The “Golden” category includes numbers that have repeating numbers and a special order of their alternation. Rooms from the “Gold” category are paid according to the current price list.

The first number change is free of charge. The second and each subsequent number change costs 50 rubles.

You can change your number:

• independently in your Personal Account with the ability to select a regular or “golden” federal number and the ability to select a number based on the last four digits desired;
• upon written application during a personal visit to the Sales and Service Center of the owner of the number upon presentation of a passport, or upon a visit of an authorized person with a notarized power of attorney from the owner of the number.

How long will my number be kept for me?

If you do not use the SIM card for more than four months in a row, the funds may be written off and the number may be blocked.

Rostelecom and Tele2 are ready to offer eSIM technology to their subscribers

As it became known, the “big three” mobile operators in Russia - MTS, MegaFon and Beeline - opposed the introduction of eSIM technology (a digital SIM card built into a smartphone - used in the latest iPhone and Samsung models). According to company analysts, this could lead to increased competition in the market and a potential reduction in revenue for telecom operators.

However, according to confirmed information, contrary to market monopolists, the state operator Rostelecom, which provides mobile communication services using MVNO (virtual operator) technology on the Tele2 network, is actively testing the operation of eSim. Experts believe that Rostelecom wants to take advantage of this technology to develop its virtual cellular operator.

As Alexey Chernetsov, director of the MVNO design office, notes, the tests, during which equipment from several manufacturers were used, were successful. The operator profile settings necessary for connecting to a cellular network were transferred remotely to a smartphone and used in the operation of the device.

Chernetsov noted that despite the successes in the development of eSim technology, it will be possible to talk about its commercial launch only after Russian legislators approve the rules for the provision of this service.

Alexey Chernetsov, director of the MVNO design office:

Along with Rostelecom, the mobile operator Tele2 has also already completed testing of eSim technology and intends to offer it to its subscribers in the future. The company's press service notes that the operator supports the introduction of eSIM to improve customer service in Russia.

“We have successfully tested eSIM, and we have a ready-made technological solution that Tele2 will be able to offer to customers in the near future. It fully meets the security and legislative requirements in the field of provision of communication services,”

– said a company representative.

A digital eSIM card is a built-in subscriber identification module that allows you to use operator services without having to insert a regular physical SIM card into your smartphone.

In November 2021, the head of the Ministry of Telecom and Mass Communications, Konstantin Noskov, said that from a technical point of view, lifting the ban on eSIM in Russia is inevitable, but so far this issue is not on the list of pressing problems on the agenda. In March of this year, Deputy Head of the Ministry of Telecom and Mass Communications Oleg Ivanov reported that the regulatory framework for regulating the use of eSIM in Russia should be ready by the end of the year.

eSIM technology is used in new Apple smartphones: the iPhone XS, XS Max and XR, introduced in September, for the first time in iPhone history, have the ability to work with two SIM cards, one of which is a digital eSIM card. However, not all owners of new iPhones can use eSIM. It depends on whether the operator supports such technology.

You can find other interesting news about the development of mobile communications on our portal ProTarif.info

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For iOS

The Apple hardware configuration depends on the preinstalled OS version. In most cases, you need to open the cellular network options menu, which is sometimes combined with MMS options.

• After activating cellular data transfer (settings -> cellular communications), you need to fill in the apn field, which, as stated above, has the value internet.rtk.ru.
• Leave the username and password blank.
• If you intend to use only GPRS Internet from Rostelecom, 3G must be deactivated using the appropriate toggle switch.
• To activate 4g by Rostelecom, go to the cellular settings and activate the LTE switch.