What are MTS PIN and PUK codes: how to find them out, disable or enable them

What to do if the SIM card is blocked

There are cases when the subscriber was unable to enter his PIN code correctly. And after three unsuccessful attempts, the SIM card is automatically blocked. In order to unblock it, the subscriber must enter his own PUK code.

• How to find out your puk code MTS Belarus. What is PUK in a phone? What to do if the PUK code is lost

Ten attempts are allowed to enter the PUK code. If during this time the code has never been entered correctly, the card will be blocked forever. In this case, you will need to go to the store for a new SIM card.

“SIM card delivery” service

If you want to restore your SIM card, but you don’t have it on hand, you can use it, which is available at the link https://www.mts.ru/mob_connect/help/action_sim/change_sim/.

In order to use this service, you need to fill out a special form.

Or you can call the contact center numbers, which are also always at the subscriber’s disposal.

A SIM card can only be provided to the person who is a subscriber under the contract.

The cost of SIM card delivery depends on what tariff plan you are on and how urgently you want to receive a SIM card. You can receive a SIM card using a courier or delivery by Russian Post.

How to find out fart and pin codes

If you have forgotten your Fart or Pin code, you can view it in one of the following ways:

1. Via the online assistant: log in;
2. go to the section “PIN, PUK codes” - which displays the necessary information.

Important! All data related to the SIM card is confidential and is provided exclusively to the owner of the number! Therefore, when contacting service centers, you must have documents with you that confirm the person’s identity.

• Author:Admin
• Date: 6-10-2016, 04:50

How to get PAK-codeV on MTSV?

About the problem with entering the PUK code

Entering the PIN code incorrectly causes consequences such as SIM card blocking. To remove the block from your mobile phone, you must enter the PUK code. MTS support workers are repeatedly asked how to find out the PACK code of the card. Many people open the packages with SIM cards and immediately get rid of unnecessary parts and, of course, the same fate awaits the attachment of a card with the above-mentioned code. Given these circumstances, people search for information on how to solve their problem on the Internet.

SIM card recovery

There are quite a lot of reasons that could serve as a reason for blocking an MTS SIM card. The most common reasons are the following:

• The SIM card was blocked automatically due to a large debt;
• The subscriber took advantage of it because he had not planned to use MTS services for a long time;
• The subscriber blocked the SIM card after theft or loss of the mobile phone.

Of course, there are other reasons for SIM card blocking, but the process of restoring the number will be the same in almost all cases. The exception is situations when the subscriber himself decided to permanently block the MTS SIM card, taking appropriate measures for this, or exceeding the permissible number of entering the puk code (no more than 10 times). In these cases, it is impossible to restore the SIM card.

Upon completion of a request to remove the blocking, the blocking will be reactivated taking into account the connected services. Recovery occurs in several ways.

How can I get a PAK code on MTS?

How to find out your SIM card's PUK code You can find out the SIM card's PUK code in the simplest way: you just need to find the plastic base with the image of the desired combination. Often the code is located on the SIM card holder. If you already know the PACK code, enter it and wait for the prompt to enter a new PIN code. As soon as it is installed, the block will be removed from the SIM card, the mobile phone will start working, and you will be able to use communication services as before. Contact MTS support service. Procedure for communicating with consultants When purchasing a connection kit, you must take full responsibility for preserving the plastic mount, since it shows the PAC and PIN codes. If you lose the basis with the necessary information, you must ask an MTS support employee for help, since the PUC code is unchanged, and all operators have access to codes that are tied to specific SIM cards. Such information is located in the operator's billing. To obtain a PUC code, you need to call 0890 or 8-800-250-0890. The Contact Center consultant will ask for your passport details and mobile phone number, you must be prepared for this. As soon as you are identified, the Call Center employee will issue you a PAK code. If you have a passport, this action can be carried out at any service center. If your SIM card is blocked and you decide to say goodbye to it, don’t worry, you will be able to restore your own number, you just need to visit the service center. To receive a copy of the card with new PIN and PUK codes, you will need a passport and mobile number. A huge number of people ask the question every day: “How can I find out the PAK on MTS?”

. Getting a PAK on MTS does not seem to be a difficult task, you just need to ask a qualified operator for help, he will be able to solve this problem very quickly. You will learn about the best ways to get a PAK code on MTS from this article, and you will definitely be able to find a suitable option.

What is a PAC code needed for?

About Pak-code

You cannot do without a PAK code when removing a block from a SIM card after entering a PIN code by mistake. This code takes the form of a combination consisting of 8 digits when the PIN code contains only four digits. If the subscriber enters the PIN code incorrectly, the SIM card is blocked. After this, the user is given 3 opportunities to enter the correct combination. If the attempts are unsuccessful, you will be prompted to enter a PAC code.

, without which you can no longer use the card.
Even if you move the SIM card to another mobile phone, it will not be available. After finding the 8-digit code, enter it and complete the activation with one click on the confirmation button. Then enter a new PIN code
, wait until the mobile phone turns on. You have the opportunity to make sure that the password is not requested: find the
“disable verification”
.
PIN
there .
It was previously stated that the PUK code is tied to a specific SIM card, and there are no options that could change it. The code can be provided by the mobile operator
on MTS.V

How many attempts does it take to enter the correct PAK code?

There are 10 attempts to enter the correct PAC code. "Guess the code"

can be called a useless idea because it is not possible. The only methods that can be considered under such circumstances are contacting support or trying to find it in the SIM card box. If all 10 attempts were unsuccessful, then only restoring a copy of the SIM card is possible, and therefore such things must be taken seriously. come back

It can be assumed that every person who uses a mobile phone has encountered a situation where they or someone they know around them had their device’s SIM card blocked due to incorrectly dialing the pin code three times. It’s good if you kept the booklet that was issued when you purchased a SIM card, because it indicated the MTS puk code required for unlocking, but if you threw it away without realizing the importance of the information contained in it.

Let's find out if the number is blocked

There are a sufficient number of ways to resume using communication services, which will be indicated a little later. But first you should understand what to do and how to check whether the SIM card is blocked at all.

The easiest option in this case is to make a call in any direction (you should set aside the technical support numbers, since a call here can be made in any case and completely free). If the SIM card is blocked, you will receive information from the autoinformer that it is impossible to connect to the selected subscriber. In addition, you will be additionally instructed to contact technical support specialists, who work around the clock, to resolve this problem.

If we are talking about voluntary blocking, you can also call the customer support service of the MTS cellular communication company at 0890, and also use the mobile assistant (number 111). Emergency services are available by contact 112. Here the user himself should know for himself that he has the specified option for temporary refusal of service when he has blocked the MTS SIM card.

But it’s not enough to know whether the SIM card works and you can use it. When you have such information, you need to think more about unlocking options. It is worth dwelling on them in more detail so that you can solve the problem in the process of using communication services from the provider.

How to find out the PUK code on MTS

To help MTS subscribers resolve such issues, we want to provide them with all available ways to obtain the necessary, secret information. But before starting to cover the topic, you should be warned that if during the ten-fold introduction of the PUK code (that is, each subscriber has the right to make 10 attempts to unlock the SIM card) you make some mistakes, then this telephone card will be blocked completely and cannot be unlocked.

Unlock methods:

• How to unblock a bank card: can it be done quickly?

1. Make a call to the MTS operator number. You can perform it from any mobile phone connected to the MTS network. After completing all the necessary manipulations and waiting for the answer from the operator on duty, explain to him the essence of the problem. Most likely, you will have to answer some questions about your identity from the operator. After completing the authentication procedure, the operator will perform all the necessary steps to unlock your phone’s SIM card;
2. To obtain a PUK code, the subscriber should contact an accredited MTS office. When going to the service center, do not forget to take with you a document proving your identity to confirm that you are the owner of the blocked SIM card. After checking, a company employee will provide the necessary assistance in resolving the issue.
3. If you own a personal computer or other device that has access to the Internet, you can use it to successfully resolve the problem of blocking your phone card. Log in to your MTS personal account. Once on its page, look for the “Personal Settings” section and go to it. In the settings, activate the “Sim card” subsection and in the tab that opens, look at what a PUK code looks like that can unlock your phone’s SIM card.

Thanks to any of the above actions, you can bring your phone back to “life”. In the future, be careful and careful when entering any symbolic codes intended for the normal functioning of devices.

IMPORTANT: The information on the site is provided for informational purposes only and is current at the time of writing. For more accurate information on certain issues, please contact official operators.

If you enter the wrong PIN code, it will lead to the SIM being blocked. To unlock, you will need to enter a PUK code. MTS technical support consultants are often faced with the question: how to find out the PUK code? Some subscribers, when purchasing a SIM card, throw away all the inserts they think are unnecessary and the base card itself, on which the codes are written. As a result of their oversight, subscribers are then forced to search the Internet for the answer to the above question.

The content of the article:

Methods for obtaining a PAK code on MTS

Finding out this code is actually not difficult. To do this, you need to find the same plastic base-mount for the SIM card on which the code is written. When you recognize it, enter it on your mobile and wait until you are prompted to enter a new PIN code. When you write it, the SIM card will be unlocked, the mobile will start working, and then you will be able to use communication services again.

We recommend that when you purchase a SIM connection kit, keep the plastic base, because PIN and PUK codes are written on it. In other situations, you can ask the operator for help in the technical customer support service, because PUK codes are permanent and each operator has access to the billing system in which they are stored. To do this, you should call the number: 8-800-250-08-90 (this is a call center, calls can be made from all cell phones and landlines for free) or 0890 (this is a driving instructor, calls only from MTS).

By dictating your number and passport details to the operator, you can find out the PUK code from him. You can also find out when you contact the customer service center if you have your passport with you.

If the card is blocked and you destroyed it, do not despair - there is a way out. You have the opportunity to restore it; for this purpose, contact the company’s office, having your passport and mobile number with you. There you will receive a duplicate of it with new PIN and PUK codes. A huge number of subscribers are often interested in how to find out this important code. It’s easy to find out about it, you just need to contact a company specialist with a request, he will inform you about it within a couple of minutes.

Then enter a new PIN and wait for the phone to turn on. It is also possible to get rid of the password request. There is an option in the mobile menu to turn off checks, although you will then need to enter a valid PIN. Previously, it was indicated that the PUK code is tied to a specific SIM card and changing it is not possible.

You can find out about it with the help of your cellular operator. Ten attempts are given to enter the correct PUK code. Coming up with your own, it is almost impossible to enter the correct one. The only way out in this situation is to call technical support or look at it on the SIM card. If ten attempts are used to enter the wrong code, then the blocked card will not be able to be used and you will need to get a duplicate, and therefore you should be careful in such matters.

• How to unlock an MTS phone

When you receive a SIM card from the operator’s office, along with it you also receive digital security passwords, which are hidden under a layer. The layer can be easily erased with a coin. Passwords are needed to ensure that no one else has access to your card. If PIN code protection is set, after turning on the phone, only the subscriber who has these passwords will be able to use the card.

You can find out the codes or restore them if you have forgotten them in several ways:

• By looking at the passwords on the documents received when purchasing the card.
• By taking your passport to an MTS service salon.
• By calling the operator's call center.

The SIM card must be registered to you. You only need to contact the office with a passport, otherwise employees do not have the right to disclose such information. If you call the contact center, you will also have to dictate your passport details so that the employee can verify them and be able to provide you with the information.

Reasons for blocking

First, it’s worth talking about why SIM cards can be blocked in the first place and what methods exist for this. The main thing is to understand that if it is blocked, it will no longer be possible to use it, since even the funds on the balance sheet are fixed. We will have to take steps in the opposite direction to return to service.

The factors for blocking a SIM card include:

• Automatic blocking occurs if the PIN code was entered incorrectly. In the classic version, input is given three attempts, beyond which it can no longer be called accessible. But there is a very simple option here - enter the puk code, which is usually indicated on the plastic carrier received when connecting to MTS. But entering numbers must be done correctly and carefully to avoid complete blocking.
• Using all the features of the “Voluntary blocking” option. This desire comes from the subscriber himself, who wants to refuse service from the provider for a certain amount of time. This may be associated with traveling outside the country, on vacation or on vacation. Each individual situation is strictly individualized.
• Automatic blocking is performed when there is a large amount of debt on the personal account. No active actions are required from the user, since the initiative comes from the cellular operator. The main way to get rid of such a negative phenomenon is to top up your balance with the minimum allowable amount. Otherwise, after a certain period of time, you may even find yourself without a number that is known to friends and relatives.
• The operator can block a subscriber number even if no actions are taken on the contact for a set period of time (refilling an account, making calls, using paid options). Here, a certain storage period for the SIM card is initially established, beyond which it is better not to go if you want to subsequently be serviced by an operator with your own phone number.
• You need to block the SIM card yourself in the case when it is lost along with the device or it is stolen. Here, a third party will be able to use it for their own purposes, including to steal funds from linked personal accounts, if any. For such actions, you should contact your cellular operator with a corresponding request. Sometimes you can unlock an MTS SIM card yourself.

But this is just a list of the main options for which communication services stop working. In total, there can be a huge number of them. It will be impossible to return the SIM card and it will have to be restored if the PUK code is entered incorrectly 10 times. There may be cases when, after a certain time, the communication services are not used for their intended purpose. But you don’t always know whether a SIM is really blocked. To do this, we need to consider options on how to become the owner of such information.

PIN code

Consists of four digits. Entered on the phone every time the device was turned off. The SIM card is blocked if the password is entered incorrectly three times. If you wish, you can easily disable this password in your phone settings. To do this you will need:

• Go to the device settings.
• Find the "Security" menu.
• Find the “SIM Lock” item (or any other item that contains the abbreviation SIM).
• Disable the device's PIN code protection by first entering it correctly in the input field that appears).

If the SIM card is still blocked after three incorrect entries, the subscriber is asked to unblock it by entering the PUK code. If the offer does not appear, you should manually dial the USSD command **05*PUK code*new PIN#.

You can change the PIN code yourself and without blocking the card. There are two ways:

• Through the phone settings.
• Using the following USSD command: **04*previous PIN code*new password*repeat new code*#.

When changing the password, you can no longer set it with only four digits. The new code can contain from 4 to 8 numbers; letters or special characters cannot be entered.

PUK code

The second stage of protection for an MTS subscriber’s SIM card. A digital password that already contains a larger number of digits. Enter it, set a new PIN and you can use the card again. If the documents on which the code was indicated are lost, it will only be possible to obtain it in the office or by calling the operator. You cannot change the PUK code yourself.

If the PUK code is also entered incorrectly 10 times, the card is blocked completely. You will be able to access it again only by bringing your passport to the MTS office and replacing the SIM card. All security passwords on it will be new. SIM card replacement is carried out in offices free of charge, the number remains the same.

• How to unlock a SIM card from MTS, Beeline, Megafon, Tele2 or another operator

Other reasons for blocking

If your SIM card was blocked not due to an incorrect PIN code, but for another reason (for example, with a negative balance or after a long period of non-use of this number), the PUK code will not be needed. You can unlock your SIM only when you go to the office with your passport. Please also note that in some cases it is impossible to restore a card with an old number due to the terms of service. You can find out more in your personal account, on the website or at the MTS office, by calling the hotline number.