Megafon “Always Connected” service: description and prices

Often a situation arises when the phone suddenly turns off or you find yourself in a place where there is no connection. During this time, relatives begin to worry, and business partners make deals with others. To avoid such problems, the operator has developed a service that informs you about missed calls. It will be useful for anyone who actively uses the phone and receives a lot of incoming calls.

How it works

“Always in touch +” will work in several cases:

The phone is turned off;
No network service;
The number is busy;
The subscriber does not answer.

In any of the above options, the caller will hear an automatic response and will also be able to leave a voice message. You will also receive an SMS from the subscriber, which will indicate the time and number of missed calls. The caller will receive a notification that you are again available for a call. To listen to the recording, just dial 0525 or +79222000525. Additionally, an option has been developed that allows you to connect an entertainment or business auto-response. This will be especially useful for those who use the phone for work purposes to increase the status of the company. The audio recording can be changed by calling the toll-free number 0330.

Option Description

from Megafon was created specifically so that the subscriber cannot miss important calls and SMS messages that may be related to work, business or family matters. This option allows you to find out who called you and when or tried to contact you in other ways.

Subscribers receive information via SMS, which precisely states:

time the call was received;
the number from which the call was made;
number of calls made.

Activation of the Favorite Number service on Megafon throughout Russia: cost

The subscriber will also be informed about incoming voice messages. The SMS will contain a number where you can call the information. For subscribers in Moscow and the Moscow region, voicemail is available by calling 0525.

What is the price

This service is useful, but paid. Every day a subscription fee of 3 rubles is charged for use . Replacing a standard auto-reply with a personal one costs 30 rubles. This amount is debited one-time during connection. Calls to service numbers to listen to messages are not charged.

Subscribers who did not reach you but wished to leave an audio recording will pay for it according to their tariff. In this case, the calculation will begin from the first second of the connection. If you need to listen to voicemail while roaming, then you should remember two things:

A short number outside your home region does not work, so you can listen to audio recordings only by dialing +79222000525;
A call to the service number will be charged according to the tariff.

Messengers are available even at zero

All paid gigabytes in the new line are transferred to the subscriber’s piggy bank, stored there indefinitely and used up automatically if the Internet included in the tariff runs out. You can share your extra gigabytes with your loved ones - all tariff plans allow you to share the Internet via WiFi for free from your smartphone without speed limits. Mobile subscribers are increasingly using popular instant messengers as their main tool for communication. In the new line, WhatsApp, Viber, eMotion, Facebook messenger, TamTam, Snapchat do not consume the Internet package and work even with a negative balance, allowing the subscriber to stay in touch with loved ones, even if there is no way to top up the account.

Connecting and disconnecting

Since December 2014, activation has not been available, but for those who did not disable the function, it continues to operate. However, the prices have not changed. Previously, a specific connection was not required either: the option was activated automatically when purchasing a SIM card, which many did not even know about, so if you have been unable to understand where the money goes for several years, check the availability of this service. Disabling is possible in several ways:

USSD command *105*2500#;
In your personal account https://lk.megafon.ru/login/
Call the call center 0500;
Contact the communication salon.

Think carefully before disabling the option. There will be no second chance, since the service is archived.

Tariff 2021 “Always in touch” from megaphone

Over the course of the year, the line will develop, and we will offer subscribers new opportunities and benefits so as not to overpay and always stay in touch,” notes Gevork Vermishyan, CEO of MegaFon. Mobile Internet usage by subscribers may vary from month to month. For example, now, being in self-isolation, some subscribers are connected to their home network and do not fully use the mobile Internet package.

More details about the service

How the limit is calculated

The limit is calculated individually based on your expenses for the last 3 months. The more you spend, the higher the limit.

Why the limit may change

The limit may be revised either up or down depending on your expenses for communication services during the period of use.

If you do not partially or completely pay the amount spent for the previous month, the limit may be reduced in the next month.

What can you spend the limit on?

payment for communications and internet;
roaming services;
MegaFon services;
offers from partners.

Please note that you can transfer money and pay for services using the Mobile Payments and Mobile Transfer services only from your own funds. These services are not available if your funds have run out and you are using the provided limit.

How is the amount to be paid calculated?

You only need to pay the amount that you spent from the provided limit. At the beginning of the month, we will remind you how much money you need to deposit - you will have the whole month to do this. If you do not top up your account on time, you will still remain connected - the services will not be disconnected. But if payment is often late, the limit may be reduced.

MEASURES TO ENSURE THE SECURITY OF PERSONAL DATA DURING THEIR PROCESSING

6.1. Before processing personal data, the Company has taken legal, technical and organizational measures to protect personal data from unauthorized or accidental access, destruction, modification, blocking, copying, provision, distribution, as well as from other unlawful actions in relation to them. Ensuring the security of personal data is achieved, in particular, in the following ways:

introducing a personal data confidentiality regime in the Company, when all documents and information containing information about personal data are confidential in the Company;
organizing a security regime for the premises in which information systems are located, preventing the possibility of uncontrolled entry or stay in these premises by persons who do not have the right to access these premises;
approval of a complete list of personal data and other objects subject to protection in the Company;
ensuring the non-distribution of documents and information containing information about personal data without the consent of the subject of personal data, or the presence of another legal basis;
appointment of an authorized employee responsible for organizing the processing of personal data;
introduction of personal responsibility of the managers of the Company and its divisions for ensuring the security regime of personal data during their processing;
approval of the list of persons processing personal data in the Company or having access to it;
determination of the type of threats to the security of personal data relevant to the Company’s information systems, taking into account the assessment of possible harm that may be caused to the subjects of personal data;
development and approval of local regulations regulating the Company's responsibilities of officials involved in the processing and protection of personal data, their responsibility for compromising personal data;
carrying out internal control and audit of compliance of the processing of personal data with the Federal Law of July 27, 2006 No. 152-FZ “On Personal Data” and regulations adopted in accordance with this law, requirements for the protection of personal data, and local acts;
prohibition for workers processing personal data to carry out unauthorized or unregistered copying of personal data, including using removable storage media, mobile devices for copying and transferring information, communication ports and input-output devices implementing various interfaces (including wireless), storage mobile devices (for example, laptops, pocket personal computers, smartphones, mobile phones), as well as photo and video recording devices;
ensuring the safety of personal data carriers;
the use of information security tools that have passed the procedure for assessing compliance with the requirements of the current legislation of the Russian Federation in the field of information security;
familiarizing the Company's employees directly involved in the processing of personal data with the provisions of the current legislation of the Russian Federation on personal data, including the requirements for the protection of personal data, local regulations regarding the processing of personal data, and training of these employees;
allocation of specific places for storing personal data (material media), the processing of which is carried out by the Company and the organization of a regime for ensuring the security of premises and places of storage of material media of personal data;
ensuring separate storage of personal data (tangible media), the processing of which is carried out without the use of automation tools and for various purposes;
recording documents for the processing of personal data without the use of automated systems through separate office work, storing documents in securely locked cabinets and safes, the keys of which are kept only by employees responsible for this activity;
identifying threats to the security of personal data during their processing in personal data information systems;
application of organizational and technical measures to ensure the security of personal data during their processing in personal data information systems necessary to fulfill the requirements for the protection of personal data;
assessing the effectiveness of measures taken to ensure the security of personal data before putting into operation the personal data information system;
taking into account computer storage media of personal data;
identifying facts of unauthorized access to personal data and taking appropriate measures;
restoration of personal data modified or destroyed due to unauthorized access to it;
establishing rules for access to personal data processed in the personal data information system, as well as ensuring registration and accounting of all actions performed with personal data in the personal data information system;
control over the measures taken to ensure the security of personal data and the level of security of personal data information systems.

FORMATIVE REGULATION OF PERSONAL DATA PROCESSING

3.1. Legal grounds for processing personal data:

The Company is obliged to process personal data only on a legal and fair basis.
The Company's policy in the field of processing personal data is determined in accordance with the following regulatory legal acts of the Russian Federation;
The Constitution of the Russian Federation;
Labor Code of the Russian Federation;
Civil Code of the Russian Federation;
Tax Code of the Russian Federation;
Federal Law of December 19, 2005 No. 160-FZ “On the ratification of the Council of Europe Convention for the Protection of Individuals with respect to Automatic Processing of Personal Data”;
Federal Law of July 27, 2006 No. 152-FZ “On Personal Data”;
Federal Law No. 149-FZ of July 27, 2006 “On information, information technologies and information protection”;
Federal Law No. 2300-1 of 02/07/1992 “On the Protection of Consumer Rights”;
Federal Law No. 326-FZ of November 29, 2010 “On Compulsory Health Insurance in the Russian Federation”;
Federal Law of December 15, 2001 No. 167-FZ “On Compulsory Pension Insurance in the Russian Federation”;
Federal Law of July 16, 1999 No. 165-FZ “On the Basics of Compulsory Social Insurance”;
Federal Law No. 14-FZ of 02/08/1998 “On Limited Liability Companies”;
Decree of the Government of the Russian Federation of November 1, 2012 No. 1119 “On approval of the requirements for the protection of personal data when processed in personal data information systems”;
Decree of the Government of the Russian Federation of September 15, 2008 No. 687 “On approval of the regulations on the specifics of processing personal data carried out without the use of automation tools.”

3.2. The processing of personal data cannot be used by the Company or its employees for the purpose of causing property and moral harm to the subjects of personal data, or hindering the exercise of their rights and freedoms.

3.3. The processing of personal data by the Company must be limited to achieving legitimate, specific and predetermined purposes. Only those personal data are subject to processing, and only to the extent that meet the purposes of their processing.

3.4. All local regulations adopted by the Company that regulate the processing of personal data in the Company are developed on the basis of this Policy.

RESPONSIBILITY FOR ENSURING THE SECURITY OF PERSONAL DATA

9.1. The Company is responsible for the development, introduction and effectiveness of norms regulating the receipt, processing and protection of personal data that comply with the requirements of the current legislation of the Russian Federation. The Company assigns personal responsibility to employees for compliance with the confidentiality regime established in the Company.

9.2. Heads of departments bear personal responsibility for compliance by employees of the departments they head with the rules governing the receipt, processing and protection of personal data. Managers who allow employee access to documents and information containing personal data are personally responsible for this permission.

9.3. Each employee of the Company who receives a document containing personal data for work bears sole responsibility for the safety of the medium and the confidentiality of the information.

9.4. Employees guilty of violating the rules governing the receipt, processing and protection of personal data bear disciplinary, administrative, civil or criminal liability in accordance with the current legislation of the Russian Federation.

9.5. The Company is not responsible for losses and other costs incurred by subjects of personal data as a result of their provision of false and incomplete personal data.