One day I received a letter that I had accumulated a considerable debt on my mobile phone number. The passport details in the letter matched, but I never had such a number. It turned out that the scammers used my passport information to obtain a SIM card. Having learned about such fraud, I became interested in how to find out which phone numbers are registered to me. Maybe there are other SIM cards that I don’t know about. Now I will tell you everything in detail.
The essence of the problem
There is a possibility that fraudsters have used your passport data and are now using the MTS number (like any other operator) registered in your name.
This is especially true for Crimea, because During the rush in 2014, many left their passport details to the first MTS-Russia starter pack dealer they came across.
Here is an example of this problem in one of the communities on the social network VKontakte:
conclusions
To avoid becoming a victim of scammers, you need to take care of your passport data, do not pass it on to strangers and do not enter it on dubious sites. To make sure that illegal SIM cards are not issued in your name, you can check this information in one of the following ways:
- call the provider’s technical support, explain the problem to the manager and wait for a specialist’s response;
- personally come to the operator’s office with your passport, ask a salon employee with your question and receive the necessary information for free;
- Some providers provide the opportunity to obtain such information offsite, through the subscriber’s account.
You can get information on your numbers at any cell phone store by presenting your ID. This will help to detect fraudulent contacts registered to the subscriber illegally.
What could this mean for you?
The balance of a number that you didn’t know about may go into the negative , and they will start calling you asking you to repay the debt. The amounts can reach quite impressive values (hundreds and thousands of rubles) and the case can go to court.
If the number you are using is registered to an unknown person , then you are at risk :
- All your social media accounts
- Your email
- Electronic wallets
- And even your bank account
After all, the legal owner of the number can, using a passport, restore “your” number to himself and use everything listed above!
There may be other consequences that are more burdensome, but let’s not spoil our mood, but simply check how many MTS phone numbers are registered to you.
Control methods
To avoid finding yourself in such an unpleasant situation, perform periodic checks and carefully monitor your personal data. There are several simple ways to find out the numbers on your passport.
Call the hotline
Megafon has a well-developed feedback system. Technical support is always available for you. Dial the short telephone number 0500. Wait until the autoinformer voices all the offers, after which a specialist will answer. Ask him the question you have, give him his passport details and answer a few questions to clarify his identity. After this, the operator will tell you how many numbers are registered with you. In addition, you can request help online on the operator’s official website.
Instructions for searching for numbers in your MTS personal account
1. Follow the link https://login.mts.ru/ to enter your MTS personal account and enter any of your MTS numbers and password (if you have not registered, you can click the “Receive password via SMS” link):
2. After logging into your personal account, in the top right, find the “Settings” link and click on it (by the way, immediately check whether your last name, first name, and patronymic are listed under the “Settings” button):
3. On the page that opens, click on the item “List of agreements” , then on the link “Check out the list of agreements” :
4. On the “List of Agreements” page, click the “Generate report” button (the message “Request registered!” will appear):
5. After a few seconds refresh the page , you should see a link “List of contracts for XX.XX.2016” , click on it:
6. You will see a list of all contracts with a list of active MTS numbers (all numbers registered to you are indicated in the “Subscriber number” column):
Addition: if phone numbers are not displayed
If in the sixth step phone numbers are not visible, then use the form for sending a report by e-mail on the same page (it is located just above).
Step by step:
- Find the heading “Generate a report and send by e-mail”
- Enter your email
- Click the "Send by email"
You will receive an email with a complete table containing both contract numbers and telephone numbers (subscriber number).
How to find out who has a SIM card registered in the Russian Federation
When the police make an official request, the mobile operator will have to provide the necessary information. How to find out who the SIM card is registered to without much effort? In fact, such a procedure requires some effort.
Cellular operators are given the right to process the personal data of their subscribers, and not to distribute them. Therefore, to obtain information about the owner of a SIM card, you can, upon request, procurator authorities or, as mentioned above, authorized employees of the Ministry of Internal Affairs. There is a proven way to check the region in which a specific SIM card was registered: The code of the number being checked is indicated in the search engine.
The search engine will have to indicate the region in which the code will be used. If the number was registered in Russia, you can use a special widget from Yandex, which will help determine the region where the number is registered. Today, anyone can download the cellular company's database.
What to do if your last name is not in your personal account?
If in your MTS-Russia personal account, when you log in using your phone number, your last name, first name and patronymic are not indicated, then there are two solutions.
- You received a number from your passport and you have an agreement: contact MTS support service and describe the problem indicating the agreement number.
- You received a number without a passport: you will have to buy a new starter package and link to it all your accounts on social networks, e-mail, electronic wallets, in general, in all services where you indicated your number, and replace it with a new one. After this, you can also try to resolve the issue with technical support.
I repeat that this case is more dangerous than the next one, because... your number can be blocked at any time and you can lose all your accounts that are linked to this number.
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What to do with extra MTS numbers?
If there are MTS numbers in the list that you did not know about, urgently contact the support service at 0890 or via the link https://anketa.ssl.mts.ru/ind/feedback/, or on social networks, for example, VKontakte.
But it’s better to immediately write a statement at the nearest MTS subscriber service center .
A statement of non-participation in the contract can also be sent online:
- Here
- Print, fill out, sign
- Scan the application and a copy of your passport (pages with photo and registration mark, last page with mark of previously issued passports)
- Send both documents by email
I hope everything worked out for you, and you found out all your MTS mobile numbers in your personal account and didn’t find anything unnecessary
