Profitable roaming from Vodafone is really true

Perhaps roaming is Vodafone’s main advantage over its main competitors. Because today not a single domestic mobile operator offers such cheap talk and use of the Internet to Ukrainians when traveling around Europe and the world. After all, Vodafone is a global network, and it’s not for nothing that its arrival in Ukraine was positioned as our breakthrough into Europe.

Even the basic tariffs for roaming services when connecting to the local Vodafone network are at the level of the minimum similar prices of other operators (we did not find the cost of a minute of conversation cheaper than 2 UAH from Kyivstar). But Vodafone’s main trump card is “Roaming like at home.” This service operates in 16 European countries and allows, roughly speaking, to pay the same amount for roaming services as for communications in Ukraine. Of course, this comparison is a stretch, but still, be patient, and at the end of the article we will give a simple example.

In the meantime, to speak in detail, numbers.

Vodafone

The cost and scope of services for 7 days within the “Roaming at home” service depends on the subscriber’s tariff plan.

Only the following tariffs are the same for all packages:

• calls to Ukrainian (not Vodafone/MTS) and European networks (to the mentioned 16 countries) – 10 UAH/min,
• calls to other destinations around the world – 50 UAH/min.

For subscribers of the Vodafone Red S , the cost of the service for 7 days is 100 UAH .

It includes:

• 100 min for incoming (from anywhere in the world) and outgoing calls to Vodafone (MTS) Ukraine,
• 100 MB mobile Internet,
• 100 SMS/MMS to Ukrainian and European networks.

For subscribers of the Vodafone Red M , the cost of the service for 7 days is 140 UAH .

It includes:

• 140 minutes for incoming (from anywhere in the world) and outgoing calls to Vodafone (MTS) Ukraine,
• 140 MB mobile Internet,
• 140 SMS/MMS to Ukrainian and European networks,

For subscribers of the Vodafone Red L , the cost of the service for 7 days is 300 UAH .

It includes:

• 300 min for incoming (from anywhere in the world) and outgoing calls to Vodafone (MTS) Ukraine,
• 300 MB mobile Internet,
• 300 SMS/MMS to Ukrainian and European networks,

For a detailed description of Vodafone premium tariffs, see here.

For contract subscribers of the Vodafone Red XL package, the cost of the service for 30 days is 500 UAH .

It includes:

• 500 min for incoming (from anywhere in the world) and outgoing calls to Vodafone (MTS) Ukraine,
• 500 MB mobile Internet,
• 500 SMS/MMS to Ukrainian and European networks.

Vodafone - roaming in Europe on the most favorable terms

Services above the package, as well as roaming services for subscribers of Vodafone Light and Vodafone Red XS packages, are paid at basic rates.

Connection and control

The connection itself is not a complicated process. This is a simple USSD request *600*7#. A much more problematic area is entering numbers. But more on that later. Basic control is carried out by the following additional commands:

• *600*7*1# – status check;
• *600*7*0# – shutdown.

Funds in the amount of 35 hryvnia are written off exactly at the moment of connection, and then every 30 days for prepaid clients, and every 1st day of the new month for a contract. Therefore, it is worth knowing the code to disable the service, since otherwise you can expect an unplanned withdrawal of money.

The command to check the status will indicate whether the service is currently connected. Please note that each new connection is subject to payment. Therefore, you should not experiment with USSD commands.

Basic Vodafone tariffs in roaming when connected to the local Vodafone network

• Incoming (from anywhere in the world) and outgoing calls to Vodafone (MTS) Ukraine – 2 UAH/min,
• Internet – 35 UAH/100 MB,
• calls to other Ukrainian and European networks (to the mentioned 16 countries) – 10 UAH/min,
• SMS/MMS to Ukrainian and European networks – 50 kopecks/piece.

Basic tariffs also pay for all services of all subscribers registered in the local Vodafone network, but who have not activated the “Roaming at home” service.

I almost forgot: you need to connect specifically (otherwise, as already mentioned, the tariff will be based on basic tariffs).

Tariff features

When planning a long vacation, you don’t have to worry about the validity of the tariff. The tariff package is provided for 28 days. When purchasing a card, you should indicate the activation date. It is most profitable to activate the package the day before the trip. The user will receive a notification to the specified email and will know that the card is active.

The MegaYuser 15GB tariff can be activated only after the tourist uses the package provided under the Yuser tariff, which is ideal for short-term trips.
Purchasing a SIM card will allow travelers to share photos on social networks, talk with family via instant messengers, play cartoons for children and find out interesting information about unusual locations. Alexey Novikov

How to activate roaming on Vodafone

To do this, use a simple USSD request:

To connect to the “Roaming at home” service *600# and call button

To check the balance of package services – *600*1# and call button

If something is not connected, call the operator +380 500 400 111 - free for Vodafone Ukraine subscribers in roaming.

It’s funny that there is no command to disable the package; immediately after ordering the service, the entire amount is debited from the subscriber’s account (for 7 days for prepaid, and for 30 for contract employees) and the entire agreed volume of services is credited. Whatever you don’t use up, think of it as a coin thrown in as a souvenir of your trip.

Another case in which the unspent balance of package roaming services is burned is if you decide to change your tariff plan while roaming. Even if the 7 days for which you ordered “Roaming at home” have not expired.

The list of countries is given on the official Vodafone website, and when traveling to Poland, the conditions apply to all networks, when calling to France - to the Free Mobile partner network, to the remaining 14 countries - when connecting to a local Vodafone.

Vodafone unlimited abroad - description and pricing

It has long been the norm that you have to pay for unlimited. Vodafone unlimited abroad is no exception. The subscription fee, in this case, is not that big. It is only 35 hryvnia per month.

By depositing this amount into your subscriber account and completing the connection, you will be able to make unlimited calls to Russia and Poland. True, such conditions apply only to three selected numbers.

It is also worth knowing that this service is not available for all mobile networks. For calls from Vodafone to Russia, the option will only work to MTS network numbers, and for calls to Poland - T-Mobile/Heyah.

Why is “Roaming Like Home” called this way and not otherwise?

And now the promised example illustrating the logic of Vodafone’s PR people, who called . It is assumed that tariffs for calls in roaming are equal to similar tariffs in Ukraine.

If in the Vodafone Red S package you have 50 UAH per month for calls to other networks and abroad, that is, actually 1 UAH/min, then when you connect to this package for 100 UAH you get 100 minutes for incoming calls from any networks and outgoing to Vodafone Ukraine. That is, the same 1 UAH/min. The only difference is that the cost of the package is for a month, but for a week (for the same Red S package). But roaming cannot cost less than mushrooms!

Read the latest news about Vodafone Ukraine here.

How much do international calls cost Vodafone?

Let’s say right away that in order to call abroad, it is not necessary to connect to any service. It is enough just to have money in your account. Another question is how profitable is it? You can see the cost of a call to a particular country in the world on the operator’s website using the link. Often, an outgoing call costs about 10 hryvnia per minute, with the exception of some countries.

Connection

You can connect Vodafone roaming using traditional methods:

• using the system for sending USSD requests. Each option has its own identifier, which must be specified in the line for entering the number. The official website of the operator will help you find the right combination;
• by downloading and installing a personal account for smartphones based on Android and iOS OS. This can be done from the official application stores. After completing the registration and authorization process, you will have full access to installing and configuring functionality;
• by contacting the service center or calling the operator’s toll-free support number.

Be careful, activation of one of the above services is accompanied by the debiting of a fixed amount. Make sure you have a sufficient balance on your balance first.

Topping up your roaming account

At any time you can find out your balance for free by sending 101#. While abroad, the client can top up his balance in the following ways:

• by purchasing a special voucher in advance (at the service center or online store). You can enter the secret code using the combination *100*code#. An alternative option is to work with your personal account, where there is also a field for activating a replenishment card;
• by using the payment section of the operator’s website, where it is possible to pay for communications using a plastic card. Fill in the appropriate fields and confirm the transaction.

How to use roaming

If you are outside the country and need to make an outgoing call, the subscriber’s number should be dialed in a specific format, consisting of:

• + or 00;
• country telephone code (for Ukraine 380);
• operator or city code;
• unique subscriber number.

If you have any problems, you can contact support for free, even without money in your account: +380500400111.

For what tariffs is it provided?

The service can be used by Vodafone subscribers who are individuals on any prepaid tariff plans - without exception.

It is worth considering that the Zero abroad service is incompatible with other services that allow you to save on international calls. Therefore, immediately after activating the Zero service abroad, previously installed services will be automatically disabled:

• Available abroad;
• Mobile abroad;
• 25 kopecks without CCD and subscription fee.

Connection cost

Those who intend to use an economically attractive option should pay attention to USSD service commands, which will simplify the procedure for managing the service online:

• *101*60# - will allow you to find out the most current information about tariffs;
• *101*62# - will help you instantly determine the status of the service when connecting or disconnecting;
• *101*61# - activates the service without the need for Internet access;
• *101*63# - deactivates the service as soon as it is no longer needed.

It’s great that the service is provided free of charge, meaning that when you connect, your phone balance will remain unchanged.

Technical features of roaming

Depending on the need, travel conditions and client preferences, you can use different tariff plans valid for roaming, observing the terms of the International Roaming Fair Use Policy:

1. Register in the Vodafone UA network and use mobile services within the activated tariff.
2. The maximum period of stay in roaming is 30 days. Further orders are possible after registration in the Vodafone home network.
3. When connecting the required service, you must first disable the previous one.
4. The roaming service will be limited or disabled if the subscriber has used 3 or more Vodafone SIM cards while roaming for 30 days.

It is noteworthy that when changing the tariff within the Vodafone network, the connected service providing affordable roaming remains the same.

The roaming service can be activated remotely without outside help. The subscriber just needs to send the corresponding USSD request.

How to call Vodafone (MTS) Ukraine operator

Before calling the Vodafone operator, you need to study the sequence of actions in advance, because calls from abroad and from landline phones are made to different numbers. Also consider the cost of such a call. Vodafone provides the opportunity to communicate with an operator for free or paid according to the current tariff. In the first case, you will have to wait a long time to communicate with a call center employee, and the waiting time depends on the workload of the service. In the second case, you won't have to wait.

Countries where the service is distributed in Europe

To use Vodafone red roaming at home in Europe as efficiently as possible, you need to know the territory where the offer is distributed. See the country code and state name in this table:

Shutdowns

There is no need to disable the service yourself - after the packages expire, it will deactivate itself. When you need more, you just need to order using a ussd request.

How to contact the Vodafone operator?

To reach a Vodafone call center employee from a mobile phone with a Vodafone tariff package, follow this procedure:

In addition, Vodafone (MTS) provides its subscribers with the opportunity to choose a paid call to an operator, which allows them to quickly get in touch to resolve urgent issues. The cost of such a call is 50 kopecks plus contributions to the pension fund and taxes.

How much does a minute cost from MTS to Russia?

Russia

Calls from another operator or landline

If your phone is locked and you only have a city landline or a cell phone with a tariff from another company, then you can still call MTS. The algorithm of actions is as follows:

• dial the number 0 800400 111;
• choose the language of communication (Ukrainian or Russian);
• listen to the sections spoken by the answering machine and press the appropriate button on the keyboard that corresponds to the selected section;
• To communicate directly with a call center employee, press zero and wait for a connection.

It’s even easier to get the necessary information or help regarding tariffs in the chat on the company’s website. If you have free access to the Internet, then getting an answer to your question through the official website is much easier and faster than waiting a long time to connect with a call center employee.