Is it possible to restore a Megafon SIM card in another region?

Many mobile users note that before the introduction of various SIM card formats, their life was much simpler. When purchasing a mobile phone of any model and manufacturer, the user could always be sure that his SIM card would exactly fit the new purchased device. However, with the advent of more modern models, several new types have appeared. This necessitated the need for companies engaged in the provision of mobile communication services to also include SIM card replacement services in the list of services provided at points of sale. The MegaFon operator was no exception and is also provided in communication salons.

In what cases is replacement required?

The need to replace a Megafon SIM card may arise in the following cases:

You have lost your phone, modem or tablet.
The format of your old card is not compatible with your new device. For example, you need to replace the Megafon micro SIM card with a nano SIM card.
You have purchased a device that supports 4G format and requires a USIM card.
The existing plastic has mechanical damage, due to which it does not work correctly or does not work at all.

Everything listed in the list gives you the right to change your Megafon SIM card for free. In this case, your number will be saved, just like your balance, tariff plan and the entire volume of connected services.

Price

Let's figure out how much it costs to restore a Megafon SIM card:

Regular number is free;
Beautiful and landline phones - you need to find out more.

You can find out the cost of returning beautiful and city numbers:

By sending SMS to number 0500;
In the support service through a written communication form (in your personal account or mobile application). Don't forget to indicate your last name, first name and patronymic, as well as the phone number that needs activation.

Now you know where you can recover a lost Megafon SIM card. Please note that it is impossible to restore a Megafon SIM card via the Internet online, so you can only order a new card.

How to exchange at the operator's office

How to get a nano SIM Megafon in an offline office:

Go to the nearest operator's office.
Explain the situation to the sales consultant.
Present the passport for which the number is issued.
You receive a new card.

If the number is not registered in your name, its owner must come to the office under the contract. Also, in order to change a SIM to a nano-SIM Megafon, it is permissible to take from this person a power of attorney certified by a lawyer.

Important! If you have lost your phone or it has been stolen from you, the first thing to do is call the hotline and explain the situation. The operator will temporarily block the number so that attackers cannot use it. After this, you can choose the time to go to the office and reissue the sim.

You can replace the card with a similar one or purchase Usim Megafon - a new standard from the operator.

Peculiarities

Finally, let’s look at some of the features of the service:

You can save the previously valid tariff if it has not been archived at the time of your request;
Re-activation will not be available if the card has already been sold to another client;
When transferring a number from another operator, obtaining re-access is possible only within nine days. After the expiration of the period, you must contact the previous operator;
You can only return the phone that was registered to you;

Note! If you represent someone else's interests, do not forget to take with you a power of attorney from the person and your passport. Without these documents, the service will not be provided.

Now you know everything about how to re-get a lost mobile phone from your operator and will be able to use the information if necessary. For example, if the card has not been used for a long time or has been lost.

Order a new card in the operator’s online store

It's fast, convenient and without authorization on the operator's website. However, at the moment the service is available only for Moscow and Moscow Region.

How to change a SIM card to a Megafon micro SIM card or get a new one to replace a damaged one:

We are opening an online store.
Place the cursor over the “Rates and numbers” section and click on “Select or replace...”.

Click on the link in the block on the right, “Replace / restore …”.

A page will open with a form that you need to fill out. All fields are required.

If your case is a replacement due to loss, check the “Mobile phone is lost” checkbox. Passport data - those for which the old card was issued.
Click on “Place an order”.

By the way, you can disable the SIM card on Megafon; read how to do this in our other article.

After some time, the manager will call the number specified as the contact number to clarify the details of replacing microsim with nano sim and delivery.
We wait for the courier, present him with the document whose details were indicated in the application form, sign the necessary papers and pick up the order.

It must be remembered that when receiving a new SIM card through an online order, standard rules regarding documents apply - the owner of the number must present his passport himself or an authorized representative - a power of attorney from the owner.

How much does it cost to replace a Megafon SIM card: the replacement itself is free, unlike the cost of a new SIM card. Delivery - to the nearest Moscow region - 200 rubles. Urgent delivery - 400 rub.

Return old number

Typically, if a subscriber does not use his number for more than three months, the operator blocks it. In this situation, it is also possible to return your old MegaFon number, and the price of obtaining a new SIM card and the availability of restoring the number depends on its category. Of course, a lot depends on how long the number has not been used and how much time has passed since it was blocked. If a long period has passed, then there may be a situation where the number has already gone on sale again and has a new owner.

We tell you how to find out if your number can be restored :

Write to the support service through your personal account or in the application;
Send a message to 0500 from any MegaFon number, and in the text indicate the recovery number, last name, first name, patronymic of the owner;
Ask your question using the “Write to us” form on the MegaFon website (section “Support”).

If you are lucky and the number is still available, then you can start restoring it. The first point in this matter is to contact the operator and submit an application to receive your previous number. This can be done by calling 0500, where they will provide assistance and provide detailed advice on obtaining a new SIM card and restoring the previous MegaFon number. Certain nuances exist when restoring a number that was transferred from another operator’s network. To restore your number at MegaFon, you will need to submit an application within nine days after it was disconnected. After this, you can reconnect the number only with the provider that originally owned the subscriber number. When you pay for the restoration, you also need to pay for the purchase of a new starter kit. This amount depends on the selected tariff package, since during restoration the old tariff is restored only if it is open for new connections. But if there was a debt on the balance during the blocking of the number, then it also needs to be repaid.

How to replace a MegaFon SIM card

When applying for a SIM card, only a passport is required. The information provided during its purchase is recorded in the general database of the mobile operator. All information about the owner is strictly confidential, which ensures the security of account information, as well as the client’s personal accounts, which are linked by phone number. Therefore, replacing a MegaFon SIM card is performed using the number storage service. This means that all customer data is safe . However, you must take care in advance to save contacts in the phone's memory to avoid losing them completely.

The SIM card is a carrier of personal information for each gadget owner.
Only with its help can we make calls and use the Internet. In modern society, with the development of high technologies, it is not possible to do without communication. It is needed to communicate with loved ones, relatives, to obtain information and even when applying for a job, because providing the employer with your contact information is a prerequisite for a trusting relationship.

Why do you need to replace the card?

to change a MegaFon SIM card ; when it is issued to the client, he just needs to provide a passport. If the number is registered to another person, then you will need to provide a power of attorney from the owner, which will be certified by a notary.

There are several reasons why you may need to replace your SIM card:

When lost. In this case, it is advisable to contact the operator’s campaign office employees as soon as possible to urgently block the card.
Incorrect or unstable operation of the SIM card caused by its damage.
Changing the SIM card format. This is necessary when purchasing a new phone and the card slot is of a different size.
Requires 4G Internet support.

Mobile devices have different slots for installing SIM cards. More modern gadgets are focused on using improved mini or nano USIM SIM card standards. These include models from brands such as IPhone, Samsung and Nokia. Support for modern and fast 4G Internet requires the use of nano SIM cards. Replacing MegaFon SIM card with a nano

performed free of charge in the branches of this campaign.

After purchasing a new smartphone, you can simply change the SIM card size at the MegaFon office or yourself.

How to replace a SIM card

Regardless of the reason why the subscriber needs to replace the SIM card, the following options exist:

You can replace or restore the card at the nearest branch of the MegaFon operator. In this case, the office employee will block the provided card and issue a new one, preserving the number, tariff, connected options and the owner’s balance.
The subscriber can purchase a SIM card through the MegaFon online store. It is located on the official website of the campaign in the “Rates and Rooms” section. If the user decides to use this option, then just follow the instructions on the site. Upon completion of the registration procedure, you will receive a call from a campaign employee to confirm the transaction. This function is valid only in Moscow and surrounding areas. Prices vary from 200 to 400 rubles, depending on the speed and location of the final delivery point.

The replacement of a SIM card is carried out according to the tariff schedule of services of the MegaFon operator, but it itself is free. It is also necessary to take into account the fact that if you contact the campaign office directly, this service is provided immediately on the spot, but if you order through an online store, you will have to wait 3-4 days.

You can replace or restore your MegaFon SIM card using any of the listed methods that suit you. You can get detailed information about the location of nearby departments or campaign offices, as well as about the SIM card replacement service, by calling the operator free of charge at 0500 or the combination *123# and the call key.

How to connect your home region

Depends on what exactly you are going to connect. By itself - it is installed automatically. But if you want home prices to apply outside your home region, then you can use various tariff options - they are available for minutes and SMS, as well as for Internet traffic. Above we have listed the most popular of them for traveling around the Russian Federation, and for a more complete list of Internet options and packages of minutes and SMS for traveling around Russia, read the Roaming section and connect through your Megafon personal account or USSD using commands and sms_messages.

For example, for the Internet, you can activate the “ Internet in Russia ” option and use unlimited Internet access throughout the Russian Federation, except for the Far East, Crimea and other remote places ( *105*0042# - connection and disconnection). And for completely free calls and SMS “ Travel without worries ” ( *186# - connection and disconnection) - valid everywhere except Crimea.

Reasons to replace your SIM card

Main reasons for SIM exchange:

The client needs an identification chip of a different format. Each device works with one of three types of SIM cards: Mini, Micro or Nano. When purchasing a phone, the user may be faced with the incompatibility of the new device with the previous SIM format and the impossibility of reducing the chip size: for example, the Mini format is thicker than the Nano, and cutting in height simply will not work.
The need to use USIM. The first letter in the presented abbreviation denotes the “versatility” of the chip, which is manifested in the compatibility of the equipment with modern 3G+ and 4G networks. If the user's existing SIM card does not support high-speed Internet access, it can be replaced with a new chip. The client can choose between Micro and Nano formats.
The existing card is not working. If the SIM stops working and is not registered on the network or is malfunctioning, the user can replace the equipment with a new duplicate. Even non-activated cards that were sold in poor technical condition are subject to restoration.

Rules for obtaining a new SIM

A SIM card is issued after submitting an application to replace existing equipment. The subscriber needs to come to the nearest sales department of the operator and ask the consultant employee for a special form. Among the rules for updating the identification chip:

The subscriber is required to confirm his identity. Client identification is subject to presentation of a passport. A company employee has the right to ask the applicant several questions about recent transactions with the personal account to which the equipment is assigned. This is necessary for additional subscriber protection from scammers. If the owner of the number is unable to contact the operator’s representatives in person, he can issue a power of attorney to a relative or friend to replace the SIM card in Megafon.
The user can keep the previous number and terms of the contract. Despite maintaining all the terms of the contract, the operator is unable to transfer the client’s old phone book to a new SIM. Megafon does not have the right to arbitrarily dispose of the money on the user’s balance sheet, and is obliged to transfer all funds in the personal account to a new SIM card.
SIM card exchange is done only on the territory of the service branch. Identification equipment cannot be replaced while the user is outside the home region.

You can find the nearest Megafon office using the company's official website.

Order equipment online

The subscriber can use the online SIM card replacement service. To order an identification chip, fill out a special form on the operator’s official website. The questionnaire includes information such as:

Subscriber's full name;
series and number of the applicant’s passport or other identification document;
actual residential address;
contact phone number and email address.

After filling out the form, a representative of the nearest operator’s office will contact the user and clarify additional details. Free delivery of a new identification chip is carried out within a week from the date of receipt of the application. An accelerated order processing procedure will cost 400 rubles. After replacing the equipment, the subscriber will have to independently activate the SIM card using a mobile browser.

How much does it cost to restore a SIM card?

The cost of a SIM card and services for its registration is 0 rubles. With standard processing times for the application, the user will not have to pay any commission. This policy of Megafon is explained by the fact that the operator receives remuneration for fulfilling its obligations under the contract for cellular services, and does not earn money from the sale of basic equipment.

You can submit an application to replace your existing SIM with a new card at any Megafon office or on the operator’s official web portal. The subscriber has the right to exchange the chip free of charge if it is inoperable, lost or incompatible with the mobile device.

What is saved on the SIM card after recovery

If the card was blocked and was not replaced with a new one when restored, then all the data stored on it will also be available, including sent and received messages and SMS messages.

If the card was replaced, for example, due to loss or damage, then the contact numbers and messages stored on it cannot be restored. The new SIM will have:

tariff plan, if during the period of non-use of the number, it has not been archived;
positive balance if no subscription fee or other services were added;
additional services: live balance, superAON, blacklist and others.

MegaFon SIM replacement: features of the service offered

SIM card formats

Today there are 3 SIM formats:

FullSizeStandardSIM.
Mini-SIM.
Micro-SIM.
Nano-SIM.

If we talk about the SIM card itself, its size and functional characteristics, then we can say that there is absolutely no difference between the first two points. FullSizeSim - the first SIM cards, which were born in 1991, were produced in a format the size of a plastic bank card, but the part that was installed directly into the phone slot was much smaller. The required element was squeezed out of the card with your fingers and inserted into the mobile phone. This element itself is essentially called a MiniSim card. The developers say that this form allows you not to lose it before installing it in the device slot. After all, it’s convenient to put a SIM card the size of a bank card in your wallet before installing it in your mobile device. It turns out that the only difference between Mini-Sim, first released in 1996, is the absence of that part that made the SIM card look like a plastic bank card. The new SIM was released immediately in the form in which it was inserted into the phone.

The Micro and Nano-Sim formats appeared much later and the release of each of them corresponded to a reduction in the size of the SIM card itself. Reducing the size of a SIM card is primarily due to the technical features of device production. Reducing the slot is technically convenient for manufacturers, so most of them are switching to new SIM card formats.

However, what should users do if their existing SIM cards do not fit into the slot of the new phone? How can users of the MegaFon operator change their SIM?

Are contacts, deleted SMS and traffic restored?

If the SIM card is not lost, before replacing it, it is recommended to first save all the contacts on it in the phone’s memory. If this is not done, then all numbers will be lost after changing the card, and it will be impossible to restore the address book. All messages remaining on the old SIM will also be lost.

The customer service often receives complaints that after the SIM card is restored, no SMS messages are received - Megafon or another operator is not to blame for this situation. Typically, the limitation in the operation of the SMS service is temporary and is associated with the technical features of the operator’s equipment. Full functionality is restored within 24 hours.

Sources:

https://megafonme.ru/kak-vosstanovit-sim-kartu/
https://infomegafon.ru/chastye-voprosy/vosstanovlenie-sim-karty-megafon
https://sovets24.ru/752-kak-vosstanovit-simku-megafon.html
https://SetiGid.ru/vosstanovit-sim-kartu-megafon.html

How to change a MegaFon SIM card?

There are at least two ways to change the size of a MegaFon operator SIM card.

The first option is based on reducing the size of the existing SIM card, if the phone slot is designed for a smaller SIM card. The operator's subscribers will not have to look for a long time to change their MegaFon SIM card. This service is provided in any office. In addition, you can contact the point of sale of absolutely any operator. There is no fundamental difference in which operator you contact for trimming, because the MegaFon nano SIM card is no different from the nano SIM cards of other operators.

In the same way, MegaFon micro SIM cards do not differ in size from others. When contacting, you need to give your old MegaFon SIM to a specialist and clarify to what size it needs to be cut. If in doubt, you can bring a new phone into which you need to install the card and simply show the slot to a specialist.

The cost of such a service may differ for different operators. It is possible to change a SIM to a MegaFon nano SIM or a micro SIM for an average of 150 to 300 rubles. After reducing the SIM card format, it is installed in the phone. All contact and other stored data will remain in memory; the reduction in physical size does not affect the information transmitted by the chip.

Is it possible to change the home region for a Megafon number?

Unfortunately, this cannot be done. Each SIM card is initially assigned (this is sewn into its chip and assigned to a number) to a certain region of the Russian Federation, and it is technically impossible to change its home region. So you won’t be able to move to another city, leaving your old number, and use communication services according to its tariff plans.

The only thing you can do is register a number with the same set of numbers (except for the first three, which contain the region number), if it is still free at the moment. In this case, you will have the number 8-960-XXX-XXXX instead of 8-920-XXX-XXXX (this is just an example), but changing it this way will only be useful for easier remembering of your phone number.

Can I trim it myself?

The second method is to reduce the SIM card yourself. In principle, you can reduce a SIM card to the required slot format in your phone without visiting specialists. However, it is not always possible to do this smoothly and accurately. With small SIM cards, even the smallest mistake can lead to the need to order a new SIM card. But you probably don’t want to do this, because the SIM card can store important contacts and settings. In addition, getting a new SIM card will cost much more than just changing the format.

If, nevertheless, you are completely confident in your abilities, then you can reduce it to the required size using any sharp scissors, as well as a special stapler, which is sold in any electronics store. You will also need a SIM card that fits the slot. It should be used as a sample - trace it with a pencil on an old SIM card and then carefully cut it, strictly following the drawn contours. The main task is to cut in strict accordance with the sample, without violating the integrity of the microcircuit chip.

Radical measures

A more radical option is to completely replace the MegaFon SIM card. SMS and contacts will not be saved, however, the operator settings, tariff information and information about the cash balance will be saved on the new SIM card. The data necessary for saving can be transferred from the SIM card to the memory of the phone itself in advance.

You can order a card of a suitable format when visiting the office. In addition, the client has the option of courier delivery of a SIM card to his home by leaving a request in the online store.

To order a new SIM card, you need to find where to change the MegaFon SIM. Indeed, unlike reducing the SIM card, each of the competing operators deals with connecting new ones separately from each other.

When applying for a SIM card change, an important condition is that the previous SIM card, regardless of its format, must be registered to the person applying for the service. Theoretically, it is possible for another person to contact you, but then it is also necessary to provide the specialist with a power of attorney for such actions.

If the owner applies to change the SIM card, he only needs to present a passport or any other document containing his full name and photograph (military ID, driver’s license, student ID, social card, etc.). A complete list of suitable documents can be found on the operator’s official website. Without presenting a document with a photograph, specialists will be forced to refuse service.

After checking the document, the office specialist blocks the old SIM card and immediately connects a new one, specifying the format required by the client. Managers can help with installing a new SIM card into the device and setting up its initial operation.

But due to busy schedules or other factors, it is not always possible to visit the office in person. In this case, the operator provides its customers with the service of ordering a new SIM card of the required format through the MegaFon online store.

To order a SIM card on the online store page (you can get to it through the official website, or by typing the query “MegaFon online store” in any search engine), you need to select the “Tariffs and numbers” section. In this section you need to find the subsection “Selecting and replacing a SIM card”.

Customers have two options to choose from: purchase a new SIM card (with a replacement number) or replace the SIM card itself while keeping the previous number.

When you select the second option, a dialog box containing the questionnaire opens. It must be filled out to restore the previous number on the new SIM card. The questionnaire is used to compare passport data and other information about the owner of the SIM card with information in the database, which helps confirm that the SIM card belongs to this person. Therefore, the questionnaire includes items about phone number and passport information. In addition, there are questions about delivery address and contact information. The address must be specified as accurately as possible to avoid problems with delivery in the future. After filling out all fields of the form, you need to click the “Place an order” button.

The final delivery price depends on the region and speed. When ordering delivery within the Moscow Ring Road and if you are willing to wait 3 days, the courier will deliver the SIM card for free. When placing an urgent order (delivery within 24 hours), the service will cost 400 rubles. Delivery to any region outside the Moscow Ring Road costs 200 rubles.

Where you got your SIM card, go there!

What problems do subscribers face when moving to another region?

What should you do if you are in one region and received a SIM card in another? Do you really have to go for a duplicate or a nano-SIM? Fortunately, there are easier options.

New digital services increase the speed of transactions and erase boundaries. We are solving more and more issues remotely, and long queues at bank branches and communication shops are becoming history. But, unfortunately, not everything changes as quickly as we would like. We recently wrote about the problems subscribers face when changing operators while maintaining their number, and in the comments readers asked us to expand on the topic of changing a region within the operator’s network. We will tell you about the difficulties that arise when moving from region to region or during a long departure, and also suggest ways to solve them.

To St. Petersburg for a SIM card

A Banki.ru reader under the nickname Korney1986 shared his story: at one time he applied for an MTS SIM card in St. Petersburg, but while in the Novgorod region, he lost it. None of the salons in Veliky Novgorod could restore it, suggesting that we go to St. Petersburg for this. The author writes that the situation upset him so much that he decided to change the operator.

Why did this happen? The situation is very reminiscent of the popular meme about Sberbank, where, despite all the innovations, customers are told: “Where you issued the card, go there.” Is it the same with SIM cards?

“It is impossible to transfer an existing number to another region: number capacities are issued by Rossvyaz strictly with reference to a specific region,” explained the MTS press service. - But this has not been a problem for a long time. If you need to get a duplicate or change a SIM card issued in another region, you can order delivery, which takes only a few hours in Russia.” So Korney1986 had the opportunity to get a SIM card without traveling to St. Petersburg. It’s strange that they didn’t tell him about this in the communication shops of Veliky Novgorod.

A similar story happened to a Tele2 subscriber who, in connection with the purchase of a new smartphone, needed to exchange a micro-SIM for a nano-SIM. According to him, none of the operator’s salons in Krasnodar, where he was located at that time, could help him. Although, as it turned out, there was still a way out. “If a subscriber has a question about changing the SIM card itself outside the region where it was received, he needs to contact the contact center and clarify the address of the salon where the replacement can be made,” says Irina Butskikh, director of customer service at Tele2 Moscow. “Now the number of such points is constantly growing so that the subscriber does not experience inconvenience when traveling.”

What about other operators?

Beeline offers subscribers so-called dynamic SIM cards. “Back in 2021, Beeline created dynamic SIM cards, that is, SIM cards not tied to the region of issue,” the operator’s press service said. — This technology allows subscribers to quickly replace or restore connections when they are in any city within the Russian Federation immediately after installing a SIM card in the device and does not require additional actions after returning to their hometown. All Beeline clients, without exception, can use this service, regardless of their city of permanent residence.” Even owners of old, non-dynamic SIM cards, if necessary, can contact any communication shop in the Russian Federation and get a new card.

Tinkoff Mobile clients will not have to travel anywhere. “We will deliver the SIM card to any region, wherever it is issued,” the operator’s press service assured.

A MegaFon subscriber will need to call the call center and find out which salon in the city in which he is located will be able to replace or restore the SIM card.

I went to work in Moscow, I don’t want to change my number

As we have already discussed above, it will not be possible to change the region of the number: either you need to move with your SIM card and endure some restrictions, or upon arrival, apply for a new SIM card with a different number. Fortunately, after the abolition of intranet roaming in Russia, life has become much easier for such subscribers.

Previously, the subscriber had to incur additional costs when living and working in another region, because from the operator’s point of view he was in roaming. Now this is easier, but the choice of tariff must be approached with all seriousness. Different tariff plans may have significantly different conditions, and such subscribers need a tariff in which all expenses in Russia come from the package (minutes, Internet and SMS). Well, of course, before switching to a new tariff, you should carefully study the pitfalls and make sure that you will not have to incur any additional expenses in the region of your stay.