Here is how it was. I connected to the well-known MGTS provider and used their home Internet for several months. I seemed to like everything, although I read a lot of complaints.
One fine day their employee calls me. Offers: do you want unlimited mobile Internet throughout Russia for 350 rubles?
Well, of course I want to. It turns out that MGTS has a virtual operator of the same name that uses MTS towers. I use Megafon myself, and MTS has been thinking about trying it for a long time.
They connect to this operator. They promised me favorable conditions: only 350 rubles per month, 500 minutes of calls to any numbers, plus the same amount of SMS. The most important thing is that unlimited Internet works throughout Russia.
For a measly 350 rubles , even in Moscow, you won’t find such options! Only on closed tariffs, and this is a separate hellish story.
So of course I agree. A day later I receive the courier and pick up the SIM card.
A few more days later I insert it into my smartphone. The network is defined as MGTS, but messages about network registration come from MTS. OK.
On the first day, the MGTS application does not display this number at all, so it is simply impossible to see the tariff, balances, and so on. Okay, I forgot about this story for a few days and continued using the SIM.
I log into the app this Monday feeling like something is wrong. Surprise:
The promised 350 rubles magically multiplied and turned into 650 rubles . And the unlimited mobile Internet miraculously turned out to be a dull 20 GB per month!
I call support. They promise to look into the issue. Today is Wednesday, in your personal account it says 650 rubles. The month is about to end. This means that the invoice will be issued at this incomprehensibly increased tariff price.
I want to warn you (probably once again, but still): if they call you and offer suspiciously unique and cool tariffs, you should not believe the employee’s stories . Now I understand that everything is logical. Why would they offer you something truly beneficial?
It’s a pity that I didn’t initially record the conversation with the consultant; now it’s not clear how to even prove that they promised one thing, but connected something completely different.
I will not use MGTS cellular communications; I will block my SIM card at the beginning of the month. If this provider also calls you and offers you magical rates, think three times before agreeing...
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36 votes, overall rating: 4.53 out of 5)
