How to return a tariff on Tele2 that was previously paid for

In the realities of the modern world, when you need to keep abreast of all the latest news and events, it is difficult to imagine a person who would not use mobile communications. And just think, before we could easily do without this device, but now it is a necessary part of our life. Today, the mobile operator Tele2 offers its users different tariff options, among which everyone can choose the most convenient one. But many users are faced with the fact that they do not know how to change their tariff plan and use an outdated one.

Before changing your tariff, it is recommended to check that the operator no longer offers you the necessary conditions. To do this, dial the command * 107 #. If the current tariff is not suitable, then you need to choose a new one. Study the tariffs that the operator offers you and choose the best option for you. When the choice is made, you can change the tariff on Tele2, for which there are several ways, which are described below.

How Tele2 gave me a “gift” for the New Year

Sorry, I'll grumble. You know, guys, I’ve been using Tele2 all my life. The bot said that the first call on the current number was in May 2009. And for the first time I started using Tele2 in the year 2004.

And somehow these 12 years passed peacefully for me, on the most ordinary tariffs, and around 2021 I connected myself to the “Very Black” tariff. For 230 rubles

I quietly and peacefully called relatives in the region and in the neighboring one, on New Year and holidays I sent SMS to my friends with congratulations and, if I spent a few minutes, which was once every 3 months, I simply bought a little more.

After the New Year, Tele2 wrote to me, “My friend, your tariff has become 20 rubles more expensive.” 250? It’s unpleasant, but it suits me for now, naive me thought. Why naive? Because I didn’t have a tariff anymore.

Without my desire, my tariff changed to hell. It turns out there is a NEW nice gift rate

has fascinating features.

3. So that I would not be too upset, this was compensated by INCREASING the tariff fee by 20 rubles.

Awesome gift. I am in a state of complacent happiness. On March 8, I especially felt the grace when the money for calls to my aunties began to be debited.

Okay, I asked the operator for help. Help, please, I don't need much. I’m like a loyal customer, I’ve been with you for 12 years. Polite, pays regularly, not scandalous. Well, they will help, right? Yeah, ShchAZ. I have never been so wrong in my life.

The operator wrote according to the training manual: “many have left the city, we need good Internet and development.” Well, that is, I personally have to pay for development for them, it’s clear.

After which, beaming with happiness to help my beloved subscriber, the operator offered me a super tariff for 500 rubles.

Moreover, what the tariff offers doesn’t bother me. 50 gigs of internet? To me? Oh, how it should be, I use it so actively.

After thinking a little about the fact that I don’t really need the Internet, the operator offers the best solution in my life.

Okay, goodbye operator, you're tired. Maybe the official group will help? Seriously, this is a really stupid question. A brave technical support worker like Superman flies to my aid and presents simply reinforced concrete arguments why I should ALREADY be in furious ecstasy

:

Seriously? SERIOUSLY? That is for 2400

rubles a year, I will not even get minutes,
but the opportunity
to make 2-3 five-minute calls once a month?

The second option of sincerely disinterested help, a nice employee offers me to switch to a tariff for 550

.
Against my old 230,
let me remind you.
There are only 3840 unfortunate people a year
, and you can congratulate your aunt on her birthday, happiness, grace and world harmony will come.

How to activate the archive tariff?

Those subscribers who are looking for an answer to the question of how to connect to the archived Tele2 tariff will fail. You cannot activate an archived offer from an operator, you can only continue to use it. If the outdated plan was replaced with a new one, which during operation turned out to be unprofitable, then returning the old terms of service will also not work. Therefore, the operator advises subscribers to carefully study the parameters, costs and terms of service in both cases before deciding to change the old tariff plan.

Reasons for return

As a rule, there are many reasons to return the previous tariff, but the main ones are financial. This is especially noticeable when the telephone card from Tele2 is the main one. By switching to a more profitable package, the subscriber significantly reduces telephone and Internet costs, depending on which services he uses most often.

Some packages, for example, “Blackest”, have a more balanced ratio of free minutes and gigabytes. Or the “My Tele2” tariff package provides unlimited communication within the network and profitable traffic; it also provides for daily payment for use, which is not in the new packages. There are cases when switching to another offer is initiated by the need to use a SIM card from time to time. This is when packages without a fixed subscription fee are needed, so as not to lose money for services that a person did not use.

The most common reasons for returning to the old Tele2 tariff are:

MegaFon again

Just a couple of hours ago. They call my wife from MegaFon and the operator offers to change the tariff to a “more favorable” one, costing 1,500 rubles. (now the tariff is 500 rubles, and, in principle, my wife only has enough minutes and the Internet). Next, J is the wife, O is the operator. Zh: no thanks, my tariff is enough for me. A: ok, I understand you, in general, let’s connect, right? F: no, no need, everything suits me! A: you said we connect, did I understand correctly? F: no, I said no! Oh good. I'm connecting. F: NO! No need! O: Why?! This is a very favorable tariff and you need it! I'm connecting, right? The wife passed out after such excessive insistence. I checked in the tinctures - the tariff was not connected.

I have been a TELE2 client for 10 years, maybe more; before that I was SMARTS.

My subscription fee has always been 370 rubles. TELE2 raised the tariff fee and, as usual, they don’t want to inform anyone. There is nothing in the mail other than “gifts” or offers to connect services in order to pay more. Nothing in SMS either.

Parents also received messages with an increased cost of the tariff.

Well, for TELE2 this is usually the case, the most interesting thing begins when you want to try to change the tariff, because mine is already archived.

1) I set up my tariff by logging into my personal account

2) And I set up the tariff by logging into the TELE2 website in incognito mode

TELE2 has a “special” relationship with its old customers.

A manual on how to return an old tariff plan from a mobile operator that they have already closed

Rating
( 1 rating, average 5 out of 5 )
Did you like the article? Share with friends:
For any suggestions regarding the site: [email protected]
Для любых предложений по сайту: [email protected]