Many Beeline subscribers want to control their cellular communications costs. This is necessary in order not to encounter unnecessary expenses due to changes in the terms of the tariff plan or due to accidental activation of unnecessary subscriptions. The solution is simple: it is recommended to regularly analyze the latest write-offs on Beeline.
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Account details
The easiest way to find out where money goes on Beeline is.
This is a list of all write-offs along with an explanation of why that particular amount was withdrawn. The easiest way is to order details in your Personal Account on the official website or in the application. The location of the section may vary, so it is best to look for it in the categories related to payment and finance. On the website you can order details for a certain period. As a rule, deadlines are set no further than 6 months ago. Older information about where money is written off goes into an archive, to which only company employees have access. A list of what Beeline withdraws money for is sent to the email that the subscriber indicates in the appropriate column.
The attachment in the letter is the detail that allows you to find out why the money left the account so quickly.
Don’t be afraid to remind about this, because sometimes write-offs go in favor of even inactive services.
If it is not possible to use the Internet to check data, you can get a printout of expenses:
- at the Beeline service office;
- order by hotline number 0611.
- short details of the last 5 debits are ordered via the USSD command *122#, but usually it is used for constant control of expenses together with the balance check command.
In fact, detailing is the only way to see what the money was written off for. However, before that, you can check for paid subscriptions and services that you may have forgotten about. You can do this:
- via the USSD menu using the command *111#;
- directly by request *110*09#.
In both cases, the subscriber can check which paid options lead to cash debits, although the amount for their use is not provided in the report. But opposite each subscription there is a way to disable it.
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Most Beeline subscribers carefully control their cellular communications expenses. This approach helps to avoid additional charges for accidentally activated paid subscriptions, and also to learn in time about changes in tariffs for the selected service package. There are several ways to check charges on your current number. One of such services is, which shows the last 5 Beeline charges.
How to check the last 5 charges
Using the “Easy control” option, you can find out the last 5 paid actions performed by the user. The report comes in the form of an SMS notification, where there is an active link with a detailed description of the tariff plan. You can check your expenses only after activating the service. You can do it like this:
- USSD command *122#.
- USSD command *110*1401#.
- “Personal Account”, section for managing services and subscriptions.
The operation is available in any region of Russia; sent commands are not subject to tariffs. After processing the request, the system sends the user an SMS notification, which displays the following information:
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- Name of options and subscriptions.
- Duration of use of the service.
- The five most recent actions indicating the amount.
- Link to tariff plan.
It is worth clarifying that you can view such detail in regional and international roaming.
Peculiarities
Connects for free; there is no subscription fee for access to the service. The operator imposes some restrictions on the number of requests to the system. In particular, you can access the service no more than 10 times a day.
You cannot disable the service; the service is systemic and is included as standard in all cellular service packages. The option is activated the first time you access the system.
Additional features
Beeline offers several options for detailing the bill for different periods of using the tariff plan. You can get detailed information about your expenses here:
- Sales office, finance and detailing section.
- System utility "My Beeline".
In addition, you can order detailed expenses via SMS. To do this, you need to send a message to number 1401. In the SMS you need to indicate the email address where the expense data will be sent. The write-off period in the report is 30 days, the number of calls to the service: no more than 10 times a day.
How to get an expense report from
To track your spending throughout the day, you should use a service called “Easy Control”. This option is convenient because, unlike other cumbersome reports, it allows you to receive information about the last five paid communication services in a compact format - via SMS.
In this way, you can quickly find out how much your last Internet session, call or sent message, as well as other paid services cost you, and find out that the funds were withdrawn for a reason, for example, for ordering content.
available for subscribers of the Beeline prepaid payment system. There is no need to connect it specially.
To receive the report, simply type the USSD request *122# on the keyboard and press the call button.
In addition to this short number, the USSD command *110*1401# is also used.
There is no monthly subscription fee for using the service. A separate request is also not charged.
However, you need to remember one limitation - no more than 10 such requests can be sent per day.
You can use the option both in Russia and in roaming.
The report uses data on paid services that are no more than 10 days old. If there were no debits from the balance during this time, the message will only reflect information about the status of the mobile account. In addition, the report also contains information about outgoing free SMS.
Several methods to check connected Beeline services
2. Service management
.
If you do not have the opportunity to access the Internet, you can use the service for managing connected Beeline services. To do this, you need to enter and send the USSD command *111#
.
A menu will appear on the screen of your mobile device where you need to select “My Beeline”
-
“My Data”
-
“Services”
.
3. Information voice support
.
Also a great option for those who do not have access to the Internet. To obtain the necessary information, you should call the short number 0611
. Using voice prompts and clicking the necessary menu items, you can find out your Beeline tariff plan.
4. USSD request
.
To get information about connected services, you can enter the command *110*09#
and press the call button. The response SMS message will indicate the connected Beeline services.
5. Application "My Beeline"
. A convenient mobile program that will help you monitor your main and bonus balances, as well as obtain information about connected free and paid services. The application has many useful functions, thanks to which the subscriber will always be aware of his tariff plan and the balance of funds. You can download the application on the App Store, Google Play or on the Beeline website.
6. Service “Account detailing”
ideal for those who want to know where their balance is spent. To use this service, you need to log into your personal account in the My Beeline application or by sending a text message with your email address. In this case, the service is provided free of charge. You can also get detailed information about costs by visiting the Beeline service center, but in this case the service will be paid (see).
Once you determine which paid services are using up funds on your mobile account, you can disable them.
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Service Easy control features and capabilities
Also pay attention to the Beeline Easy Control service, it will allow you to get detailed information about the last 5 paid Beeline actions you performed over the last 10 days.
The command *122# will help you with this, dial it, press the call button. In an SMS sent to your phone number, you will receive a brief report for five days. In the message you will see: finances, current expenses, the rest of your Internet traffic, free minutes and SMS.
We can conclude that the Easy Control service makes it possible to avoid being charged for accidentally activated paid subscriptions. The cost of the completed operation will be 0 rubles. Having clarified the costs for Beeline, you can plan your budget for mobile communications for the next month, which is very convenient. This will allow you to save a lot of money.
Thus, if you need reporting on communication expenses, you can get it in any way: through a mobile application; using the service easy control; by logging into your Personal Account. With the help of history and expense details, you can take special control of your payments, saving your account from unexpected write-offs. If you have questions, call 0611, the operators know everything about the report and will give you detailed instructions on how to get information to your number.
Using your personal account
This service will allow clients to receive the most complete data on how money is spent on their balance sheet. Clients in the account will be able not only to receive data on the expenditure of funds, but also to use other functionality, which will allow them to control the phone number and its services. In addition, the user will not have the question of how to find out monthly expenses on Beeline, since through the account you can make a certain breakdown by day, week and month.
The cabinet menu is very simple and intuitive, even for those people who are not well versed in computers and similar resources. The main expense control menu will provide information about the current balance, as well as the account status for the selected period of time, showing all payments that were made from the number, as well as the time and amount of replenishments.
Access to the service is provided free of charge, but the client will need to go through a quick registration, after which a password will be sent to the phone. Having a password and login (mobile number), each user will be able to log in to the system and control their expenses.
Cost of the last 5 Beeline actions
A huge advantage for users who are worried about the state of their personal account will be the cost of the mentioned option. It is provided free of charge, its activation does not lead to the debiting of additional funds. Additionally, subscribers should know that the service:
- available throughout Russia;
- remains active and free while the client is roaming;
- provided no more than 10 times per day.
In addition, the option is activated automatically after sending the first request, since it is included in the basic set of services on any tariff plan. The operator does not provide for its deactivation, since in order not to receive reports, it is enough not to send requests.
Precautionary measures
To protect yourself from unnecessary charges, take the following precautions:
- Do not publish your phone numbers on dubious resources - the numbers may fall into the hands of scammers;
- Never agree to accept any codes on your phone - this is how scammers operate by connecting various subscriptions of dubious origin to other people’s numbers;
- Do not send SMS to short numbers published on dubious resources - this is a direct path to write-offs, and regular ones;
- Carefully read the terms of service and options - this will help you avoid mistakes;
- Do not mess with mobile subscriptions - all information provided as part of subscriptions can be found on the Internet, and completely free of charge;
- Never use authorization using mobile phones - behind the apparent security there is the possibility of attaching fraudulent subscriptions to your number.
By taking precautions, you will save money and protect your wallet from unnecessary expenses.
Using the help of company employees
If you cannot use the above methods, then you should use the help of other people - company employees. To do this, the subscriber can apply with a passport to any Beeline communication salon and ask the employees to make a printout of expenses, which will be printed on paper. In this case, you will need to pay a certain amount for information, which depends on the calculation system. Details can be found on the company's official website.
Subscribers can also call the operator, who will tell you about the costs for the period of interest. To do this, you will need to tell the employee your passport details so that he can confirm your identity. The call is made to 0611, and calls are not charged.
How to get details at the office of the Beeline operator
There are some peculiarities when receiving detailed information about debits from a mobile account at the office of the Beeline operator on paper. You must have a passport with you, and if you are the subscriber’s authorized representative, then a notarized document confirming this.
This service is paid. For prepaid subscribers the tariffs will be as follows:
- a complete report of expenses for one day within a period no later than 8 months from the date of application for details - 5 rubles;
- when you need details for a statute of limitations from 9 months to 3 years – 1000 rubles. in one calendar day.
For those who use a Beeline number on a postpaid system, details are provided for any period of limitation up to 3 years.
In addition, payment is charged for each copy of the “Invoice Details” on paper. It will be 150 rubles.
Another feature of receiving “Account Details” of a Beeline number at the operator’s office is that only here you can get information about the numbers of incoming SMS messages for the last 3 months.
How to find out what Beeline money is withdrawn for if the details did not help
Usually, the situation with mysterious debits from the balance becomes clearer after reading the details of the expenses. However, in some cases, subscribers do not understand the reason for withdrawing money from their account even after having access to a financial report of all transactions made on their number.
If detailing expenses did not help solve the expense problem, you can sort out the situation by contacting the help center or directly to the Beeline office. First, you should try to solve the problem by calling a help center specialist. . After calling the specified number, follow the instructions of the autoinformer, who will help you contact the operator. Tell the specialist about your problem and ask them to explain the reason for writing off the money.
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If a call to the customer support center did not achieve the desired result, then take your passport and go to the nearest Beeline office. They will certainly help you here. If the office staff does not explain to you the reason for withdrawing money from your account, then write a statement. If you manage to prove that the debiting of funds was due to the fault of the operator, then you can count on a refund. Although, in fairness, it should be noted that proving the operator’s guilt will be very problematic.
The issue of controlling costs for cellular communications, mobile Internet, various services and subscriptions is relevant for the majority of Beeline subscribers. Showing respect for its customers, the operator offers several ways to not only quickly check your balance, but also receive a detailed report on all paid options.
How to check the last 5 actions on Beeline
USSD command
To request information from the mobile operator about current expenses and find out where the money is disappearing from the balance, users should dial a special USSD command. The cellular company invites customers to independently choose between two equivalent combinations:
- *122#
- *110*1401# .
After typing the specified characters, all you have to do is press the call button and wait. Usually the answer arrives within a few minutes, but sometimes the process of receiving information takes a little longer.
SMS
In this article we will look at ways to view the last 5 paid Beeline actions performed by a subscriber. We will provide detailed instructions for use and help you figure out how to check why money is being withdrawn from the user’s account. The information will be needed by any subscriber of the operator who wants to track their expenses and optimize spending on mobile communications.
Details via email
A similar method will be able to resolve the question of how to find out expenses on Beeline, but the method will not be as informative. This method is used when difficulties arise with working in your personal account. To receive information, you must send a text message including your valid email address. Sending is carried out by phone 1401. Within a few minutes the request will be processed, and a counter message will be sent to the number with the text that the application has been completed and the data has already been sent by email. When you go to your email, you will see a document that describes the expenses. The service is free, but there are certain restrictions.
These include the fact that orders can be made no more than 10 times a day. Clients can set a ban on this service; for this there is a special team in Beeline. You won't be able to find out by mail after this. The client needs to dial *110*0221# on the phone and make a call.
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