Using your Personal Account
Controlling expenses on Beeline using your Personal Account (PA) is simple, accessible and visual. Once a subscriber has created an account on the operator’s official website, he receives a convenient service for managing his tariff plan and all options. How can I use my personal account to find out the latest debits from my account and see details for each service provided?
To do this, you must log in on the page my.beeline.ru, indicating your phone number and password, and then go to the “Details” tab. In this menu, the operator invites the user to familiarize himself with information regarding all of his financial transactions with a detailed description of each of them. At the top of the window, the subscriber sets the period (day, week, month) or independently indicates the date interval for which he wants to see the report. After confirming the action, information about the balance will appear on the screen: how much money was, spent and remaining, as well as the amount of replenishment for the selected period of time.
In the screenshot you can see a table consisting of two independent tabs: “Cost structure” and “Cost detailing”. The first tab shows the cost of each service, and the second tab shows data about each call. Payment information is provided at the end of the report. It is also possible to save the report to a file and change its settings by clicking on the button of the same name.
How to check expenses on Beeline from a smartphone or tablet? To do this, you need to install the “My Beeline” application, which is a complete analogue of your Personal Account.
Checking expenses using invoice details
Details of expenses can be ordered in the “My Beeline” section on the company’s official website.
Online mode | View in browser |
PDF mode | Save and send by email. |
Excel mode | Save and send by email. |
- You must register and log in to the site.
- In the section, select the required period and “Create a report.”
The received information can be saved and sent by mail in PDF or Excel formats.
Information in Online and PDF modes:
- Total money spent over a specified period.
- Expenses in Russia and abroad.
- Detailed costs down to the minute.
Cost and features:
- Free to use.
- A detailed prepayment report occurs up to a maximum of 8 months.
- Post-paid report - carried out for the previous six months.
from Beeline
Beeline subscribers who have chosen a prepaid payment system can always view the last 5 debits from their account. All you need to do is use the free one. This service does not require activation, and its essence is to send a USSD command to one of the numbers *122# or *110*1401#.
In response, the subscriber will receive a message in the form of a report, which will show the costs of calls, incoming and outgoing SMS, Internet, as well as fees for connected services and subscriptions. The amount debited for consumed Internet traffic is calculated on a daily basis. In addition to the last 5 paid actions, the report contains a link, by clicking on which you can get information about your tariff plan. To follow the link, you must enable mobile data.
You can use Beeline Easy Control for free not only in your home region, but also in roaming.
has two restrictions:
- A subscriber can send up to 10 requests per day.
- The report is generated based on data for the last 10 days. If during these days the subscriber did not call, did not send or receive SMS, did not go online and did not use paid services, then the report will only indicate the balance of money in the account and a link to the description of the tariff package.
Where does the balance flow?
To obtain detailed information: amount due, limit balance, overpayment or debt, there are additional ways to request information by number:
- *110*06# – information about the remaining minutes and SMS;
- *110*321# – ;
- 067433 – checking expenses.
Many Beeline subscribers got burned and overpaid the tariff for paid services that they connected due to inexperience. In this case, you can set a ban. The fixed amount specified in the message will be the financial threshold. To activate a limited ban, dial *110*42*+amount in rubles. Any of the listed methods will allow you to control your expenses and periodically clarify information about what exactly the funds were written off for.
Option "Cost control"
Subscribers in the Moscow and Central regions with a prepaid payment system can take advantage of another free way to control costs and subscribe to daily SMS newsletters. The incoming notification will contain information about the current balance, excluding credits and debits made after 23:30. the previous day. The service is activated using the USSD command *110*161#, and disabled using *110*160#.
In conclusion, it is worth noting 2 more less common ways to check expenses, which are no less effective tools for controlling the balance on Beeline. The first is to send an SMS to the short number 1401 with the text of the email, which will receive detailed information for the last month. The second is a visit to the branch of the mobile operator, where specialists will print out a list of expenses on the SIM card for the required period.
Before using the second method, you may need a passport, and the method itself is only suitable for owners of the SIM card on which it was issued.
The next option will show customers the last 5 Beeline charges. Its main convenience is:
- use even in the absence of an Internet connection;
- no need to use special equipment - only a personal smartphone;
- no additional fees;
- providing at least 10 applications per day.
In addition to pleasant advantages, the service has a number of nuances:
- The tariff plan must be prepaid. This means that the subscriber uses services (calls, SMS) only after funds have been debited from the balance.
- The information received will contain no more than the last five transactions.
- Sometimes you have to wait a long time for results—up to 24 hours.
To activate an application for “Easy control”, you need to perform a minimum of actions:
- take a mobile device;
- open the input menu or use the keyboard;
- write the command *122#;
- Confirm your request using the call key.
After some waiting, you will receive a response in an SMS message, which will indicate the costs, subscriptions issued, as well as the tariff plan you have chosen.
Recommendation!
If you would like to learn more about your rate offer, please follow the hyperlink provided in the email.
Other Possible Methods
Another option that helps you sort out expenses is an SMS message to a short number. Its conditions are as follows:
- You can make no more than 10 applications per day;
- you will need an electronic mailbox;
- the waiting time for results takes from several minutes to half an hour;
- details have the extension .xls - Excel;
- the option does not require additional investment. Cost – 0 rubles.
What to do:
- Using your mobile device, dial an SMS message with the mailbox address to which the printout will be sent.
- Confirm.
- On your email, check the letter from the Beeline organization. It contains a detailed statement (date, amount of funds written off) of expenses and top-ups for the monthly period, information about connected subscriptions.
Having learned all the necessary information on operations, you will be able to control and avoid unnecessary costs in the future. If you have any doubts about frequent charges, then order details yourself or with the help of a Beeline provider employee.
How to check the last 5 actions on Beeline
USSD command
To request information from the mobile operator about current expenses and find out where the money is disappearing from the balance, users should dial a special USSD command. The cellular company invites customers to independently choose between two equivalent combinations:
- *122#
- *110*1401# .
After typing the specified characters, all you have to do is press the call button and wait. Usually the answer arrives within a few minutes, but sometimes the process of receiving information takes a little longer.
SMS
In this article we will look at ways to view the last 5 paid Beeline actions performed by a subscriber. We will provide detailed instructions for use and help you figure out how to check why money is being withdrawn from the user’s account. The information will be needed by any subscriber of the operator who wants to track their expenses and optimize spending on mobile communications.
How to find out what Beeline money is withdrawn for if the details did not help
Usually, the situation with mysterious debits from the balance becomes clearer after reading the details of the expenses. However, in some cases, subscribers do not understand the reason for withdrawing money from their account even after having access to a financial report of all transactions made on their number.
If detailing expenses did not help solve the expense problem, you can sort out the situation by contacting the help center or directly to the Beeline office. First, you should try to solve the problem by calling a help center specialist. . After calling the specified number, follow the instructions of the autoinformer, who will help you contact the operator. Tell the specialist about your problem and ask them to explain the reason for writing off the money.
Read: Beeline auto-renewal of minutes
If a call to the customer support center did not achieve the desired result, then take your passport and go to the nearest Beeline office. They will certainly help you here. If the office staff does not explain to you the reason for withdrawing money from your account, then write a statement. If you manage to prove that the debiting of funds was due to the fault of the operator, then you can count on a refund. Although, in fairness, it should be noted that proving the operator’s guilt will be very problematic.
The issue of controlling costs for cellular communications, mobile Internet, various services and subscriptions is relevant for the majority of Beeline subscribers. Showing respect for its customers, the operator offers several ways to not only quickly check your balance, but also receive a detailed report on all paid options.
Find out expenses using the My Beeline application
This is another convenient way to control your expenses. The “My Beeline” application is a copy of the WEB version of the personal account. In the “Finance” section there is a subsection “Expenses”. You can select the period for which you want to view cost structures and send details by e-mail.
Useful: How to make call details on Beeline: 5 ways
Details via email
A similar method will be able to resolve the question of how to find out expenses on Beeline, but the method will not be as informative. This method is used when difficulties arise with working in your personal account. To receive information, you must send a text message including your valid email address. Sending is carried out by phone 1401. Within a few minutes the request will be processed, and a counter message will be sent to the number with the text that the application has been completed and the data has already been sent by email. When you go to your email, you will see a document that describes the expenses. The service is free, but there are certain restrictions.
These include the fact that orders can be made no more than 10 times a day. Clients can set a ban on this service; for this there is a special team in Beeline. You won't be able to find out by mail after this. The client needs to dial *110*0221# on the phone and make a call.
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Cost of the last 5 Beeline actions
A huge advantage for users who are worried about the state of their personal account will be the cost of the mentioned option. It is provided free of charge, its activation does not lead to the debiting of additional funds. Additionally, subscribers should know that the service:
- available throughout Russia;
- remains active and free while the client is roaming;
- provided no more than 10 times per day.
In addition, the option is activated automatically after sending the first request, since it is included in the basic set of services on any tariff plan. The operator does not provide for its deactivation, since in order not to receive reports, it is enough not to send requests.
Characteristics of work
This option is intended not only to provide data on the correct status of the phone account, but also the costs of cellular services used from the mobile device number. By enabling the Easy Control option, the user can at any time make a request in the form of a report on the following data:
- expenses for outgoing call services;
- costs and payments for mobile traffic;
- the cost of using text messages and MMS.
Data on expenses is sent to the phone in the form of an SMS message, which contains a list of information consisting of the last five payment procedures for which funds were charged from the user’s phone. In addition, the notification also provides information about the current tariff plan on the subscriber’s phone.