The call is at the expense of the interlocutor on MTS. “Help out” service

Many mobile users find themselves in such unpleasant situations when they have no funds and need an urgent call. For such cases, the MTS operator has provided an interesting function. If you do not have enough funds in your account for a call, invite the other person to pay for the call instead of you. We are talking about a service called “Help Out”. It allows you not only to make a call at the expense of another subscriber, but also to use the SMS service.

In this article we will talk about how to make a call at the expense of an MTS subscriber when there are not enough funds in your own account.

What does MTS represent?

This service provides MTS subscribers with the opportunity to make calls and send messages at the expense of another subscriber of this mobile operator. A zero SIM card balance will not be an obstacle to making an important call. Even if your phone is locked, this service will help you maintain contact with relatives and friends. MTS subscriber can use in the following situations:

• Insufficient funds in the account;
• The SIM card balance is zero or negative.

This service is provided to MTS clients absolutely free of charge.

MTS subscribers can send SMS messages at the expense of the interlocutor only while they are on the home network.

What does it look like and how much does it cost?

After making one of three call options, the subscriber will receive a call and will be informed that the conversation will take place at his expense. He will have to either accept or reject the challenge.

The conversation will not cost the caller anything; the call will be paid for “at the expense of a friend” by the person who receives it in accordance with their tariff and also depends on the place where the subscriber receiving the call is located. For example, the price of a roaming call will cost from 20 to 90 rubles per minute and varies depending on the tariff and the country or region where you are located.

How to call at the expense of the MTS interlocutor?

In order to make a call at the expense of the MTS interlocutor, you do not need to activate additional services. To call another person, you can use one of the following methods:

• Dial the 0800 combination before the phone number of the person you want to contact;
• Dial 0800 and after the answering machine answers, enter the phone number of the person you want to contact in 10-digit format.

To send an SMS message, you need to dial 5800 in the address bar and the remaining numbers of the subscriber to whom you want to deliver the message. If he agrees to accept the incoming message, then he needs to send a confirmation.

The subscriber to whom the call is made at the expense of an MTS friend will hear an offer to accept the call. In order to give his consent, he needs to press key 1. If he does not want to accept an incoming call, then he needs to press key 0. In order to get acquainted with the cost of a call at the expense of a friend, a person needs to press key 2.

A call at the expense of the MTS interlocutor can be made only after he confirms his consent.

If the subscriber to whom the call is made at his expense has turned off his phone, or he does not have funds on his SIM card, he will receive a message containing a request to contact the person. You can send no more than 10 such messages in 24 hours.

The subscriber can accept or reject the call at the expense of the interlocutor by pressing the appropriate key. To do this, he does not need to wait to listen to special commands from the answering machine.

Restrictions and access

• Users of the “Cool 2009” and “Cool” tariffs can only accept “Help out” requests.
• The calling subscriber can use the call at the expense of the interlocutor no more than 10 times within one calendar day.
• Anti-number identification services are not compatible with the “Help out” option - the number will be communicated to the receiving subscriber in any case.
• Subscribers served under corporate agreements can limit the number of incoming requests to 3 via (connected at the service office or through a personal manager).

Call at the expense of another subscriber in MTS roaming

In order to make a call at the expense of an MTS subscriber in roaming, you need to dial the following combination of numbers on your phone: *880*subscriber number in 10-digit format# and press the make call button. After this, a call will be received on your friend’s phone. If he picks up the phone, he will need to agree to accept the call at his expense, or refuse it. After pressing key 1, a connection will be established between the subscribers.

If the subscriber at whose expense the call is being made is unavailable, then after appearing on the network he will receive a message asking him to contact the subscriber. You can send no more than 10 such messages in 24 hours.

How to send an SMS asking to call back?

Also, in addition to making calls to the subscriber, using this service you can send an SMS message at someone else’s expense. To do this, you need to enter the code 5880 and add to it the number of the person to whom the SMS is intended, and then send it. The message will arrive to the interlocutor if he agrees to pay for its delivery. But there is also a limit for this service - 10 SMS per day. So spend it wisely!

When you yourself use MTS cellular communications and do not want to receive requests with messages and calls for your money, then send an SMS to code 8800 like this: 30. Or dial *880# and press call (green tube). Next, after the dialog box appears, select step 3, then 1. Thus, you can easily disable the “Help out” service on MTS for all friends and relatives in the Russian Federation.

You can also disconnect a friend on MTS who is located outside of Russia, for which you additionally send an SMS of the following type: 32 to the 8800 service, or use the command *880# and in the dialog box select 3, and then 2. Disabling and sending SMS is carried out completely for free. But when you disable this function, think about your family and friends who may find themselves in a difficult situation, losing the opportunity to call you. After all, you can simply press “2” or cancel on the calling number, or refuse to call back when requested.

Now you have information on how to call MTS at your interlocutor’s expense. In any difficult situation, including when your balance is reset, there is always the opportunity to get an answer from a friend or relative using such a convenient and necessary function. This service is especially relevant for young people and children who do not remember their balance at all and forget to warn their relatives about their periodically suddenly changing plans. And remembering that they need to call their parents and warn them that they will be delayed or went with a friend to the dacha, they discover that the call is unavailable.

The most detailed and comprehensive information about the cost of this service and other interesting and necessary services can be obtained at the nearest office of both your operator and MTS. Thank you for your attention, and may your phone balance always be full, your communication quality, your phone charged, and your loved ones not worry about you!

The cost of the call is at the expense of the interlocutor in Russia

The call at the expense of the MTS interlocutor in Russia is free for the one who used this service. The cost of calls for the person receiving the call is shown in the table:

Discounts provided for regular customers or for making calls to your favorite numbers are not valid. Calls made at the expense of another subscriber cannot participate in the promotion of accumulation or use of bonus minutes.

The price for sending one SMS message is 2.72 rubles including VAT for a text of no more than 70 characters in length, typed in Russian, or 160 characters for messages typed in Latin letters.

Description of service

So, the “Help Out” function allows us to warn another person that we don’t have money in our account, but we really need to talk to him. In fact, this MTS service helps us make calls at someone else’s expense. That is, a person receives a message from the operator, after which he can contact us.

On the one hand, everything is simple. And on the other? Are you sure that your interlocutor will be comfortable paying for this call? If yes, then our instructions are for you.

First of all, don't forget about the main limitation. This option allows you to make only 10 calls per day. Or send 10 SMS messages.

How to call MTS at the expense of the interlocutor

MTS has provided the opportunity to make calls at the subscriber’s expense without money, both within their region and from abroad. For those who like to travel, this option can be a real salvation. Imagine that you are in a difficult situation in a foreign country. In this case, calling your loved ones at their expense is simply necessary. But let's take things in order.

In Russia

To make a call to MTS at the expense of the interlocutor within the country:

• Dial 0880 on your phone and then the phone number of the person you want to call. The number must be written down in 10-digit format. That is, it will look something like this - 08809181231231.
• The other method is very similar. You need to dial 0880 and wait for the machine to answer. After that, dial the same 10 digits of your interlocutor’s phone number.
• After these steps, press call and wait to see if the person answers the call.

When the subscriber receives the message, he will be warned by the system that he will be paid for this conversation. Then he will decide for himself whether to answer you or not.

Price

The cost of an MTS call at the expense of a friend within the country is calculated as follows:

• If you and the called subscriber are in the same region, then he will have to pay 2 rubles per minute. Also, your SIM cards must be registered in the same region.
• If the location of you and your interlocutor is in different regions, then the cost of a minute of conversation will be 3 rubles.

Abroad

It will be possible to carry out an MTS conversation from abroad at the expense of the interlocutor, but only if this interlocutor is in Russia. If you are both outside our country, the option will not be available.

To call home, do this:

• Dial *880*.
• After that, dial 10 digits of your friend's phone number.
• Press call and wait for an answer.

Do not confuse this with a call within Russia. The code is similar, but it is still different, plus it has asterisks. That is, the set should look something like this - *880*9181231231.

Price

In this case, the price of a call at the expense of another MTS client abroad will depend on the country in which you are located. The cost in some will be 20 rubles per minute, and in others 80 rubles. The exact list can be found on the official MTS website https://mts.ru.

Personal list

The personal list allows you to manage numbers by adding them to the white or black list of the service. In order to activate this service, you will need to dial the command on your mobile phone: *111*785#.

The white list allows you to automatically receive a call at the expense of the interlocutor from a certain group of numbers without additional confirmation. In order to add a number to such a list, you can use the following methods:

• Dial the combination *880*0# on your phone and press the send call button. The next step is to select the second item in the menu that appears;
• On your phone, dial the command *880*22* subscriber number included in the white list # and press the send call button;
• Send a message to number 8800 containing the following text: 22*subscriber number.

In order to remove a number from such a list, you can use the following methods:

• Dial the command *880*0# on your phone. In the menu that appears, you must select the second item;
• Dial the command *880*23* phone number that is excluded from the list # and press the send call button;
• Send a message to number 8800 containing the following text: [/numtel]23* subscriber number.

Numbers must be entered in ten-digit format. The limit for adding to the white list is 10 numbers.

In order to ask a friend to whitelist a subscriber, you must use the following commands:

• Send a message to number 8800 with the following text: 41* subscriber number;
• Dial the command *880*41*phone number # and click on the send call button.

In order to prohibit calls made at the expense of the interlocutor from a certain group of subscribers, a person can blacklist them. To do this, you can use one of the following methods:

• Send a message with the text: 26*phone number to 8800;
• Dial the combination *880*26* subscriber number # and press the send call button;
• Dial the combination *880*0# and select the second item in the menu that appears.

In order to remove a number from the Black List, you can use the following methods:

• Send a message with the text: 27* phone number to 8800;
• Dial the combination *880*0# on your phone and select the second item in the menu that appears;
• Dial the combination *880*27* phone number #.

All requests for changes to the personal list are free when the subscriber is on the home network.

If a person decides to blacklist a number, then they must first remove it from the white list, if it was on one.

Other ways to stay in touch with a negative or zero balance.

How to disable

To do this, call the service menu by requesting *880*0#. In the list that opens, select number 3 - disable.

The system will clarify whether to completely close all lists or only for international roaming.

Another option is SMS, in the body of the message we write only the code - 30.

To set a ban on incoming calls through “Vyruchai”, send an SMS with the text “32”.

Request to top up your MTS account

The subscriber can send a command with a request to top up his mobile phone account to clients of other mobile operators. To do this, he needs to dial the command *111* subscriber number # on his phone. His friend will receive a message asking him to top up his account. You can send no more than 5 requests per day.

The phone number can be dialed in any format.

A call at the expense of the called MTS subscriber allows you to stay in touch in any situation. Additionally, the client can use other services that allow him to stay in touch if there is no money in his account.

Setting a bar on receiving “Help out” calls

If you do not want to receive such calls, then limit them by setting a special ban:

• via USSD, using the same instructions as for deactivation - *880*0#, only in the last paragraph press the number “2”;
• via SMS, sending the number “32” to the phone 8800.

Terms of use

You can make an MTC call at the expense of another subscriber with MTC (mobile telesystems) in the following ways:

1. Enter the combination (0880) and the number of the called subscriber using the ten-digit format;
2. Enter the same four-digit combination and, when you receive a response from the telephone informant, make a call.

The caller will have to wait a short time, after which the person to whom the MTS reception is addressed will have to reject or accept the call signal. The answering machine will speak the number of the person making the call and offer to perform a certain action: 0 – to reject the MTC call at the subscriber’s expense, 1 – to make a positive decision. In the first case, a telephone conversation is made at his expense.

If you select the second action, the caller will receive a voice message informing about the unsuccessful attempt of the MTS user to call at the expense of the interlocutor.

If a person does not want to regulate the service “at someone else’s expense,” he can block the “assistant” so that he does not receive cellular signals from MTC users as in the usual situation. “Friends” will no longer receive MTC calls if:

• Use the portable sample portal. Dial a short command: *111*2158#;
• Activate the network assistant;
• Apply SMS helper by sending data to number 111 in the form of an SMS value. You must dial 2158 or 21580 (the first value activates and the second deactivates the option).

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