Almost everyone has a smartphone. And the majority use mobile Internet every day. 2G and 3G are a thing of the past and in fashion - 4G (LTE) networks, providing data transfer speeds of tens and sometimes hundreds of megabytes. But what to do if access to high-speed Internet is lost? The causes of problems and ways to solve them will be discussed further.
Turn Airplane Mode On or Off
Sometimes the most obvious is the most reliable. If your internet connection becomes poor or doesn't work at all, the first thing to do is turn airplane mode on and off. This can be done by simply sliding down the notification panel and tapping on the airplane icon, it can also be done through Settings.
The path may vary slightly depending on the version of Android and the phone manufacturer, but usually the Airplane mode control is located in Settings > Wireless & Networks > Airplane Mode .
Turn it on for at least a couple of seconds, then turn it off. In most cases, LTE connection problems will disappear.
Operators that support the format
Today, all major operators are capable of providing fourth generation Internet. Before choosing, the user first needs to clarify the coverage map and find out whether the format is capable of working in a particular region. In addition, the device must quickly and efficiently find the network and show decent speed.
Applications for controlling Wi-Fi networks and monitoring traffic on Androdi
List of operators that can boast the ability to access the standard:
- "Megaphone";
- MTS;
- Beeline;
- "Tele 2";
- Yota.
Note! Megafon showed the greatest success in providing 4G Internet. Its coverage area extends to 30 regions of Russia.
Almost all providers provide separate tariffs for phones, tablets and modems. The only difference is “Tele2”, which does not have the ability to connect other devices except phones.
Reboot your smartphone
If switching airplane mode did not help solve the problem with LTE not working, it’s time to use the proven method - reboot your smartphone. Simply press and hold the Power button on your smartphone and then tap Restart . Wait a couple of seconds and turn it back on. Check the status icon, but also test your LTE connection speed by opening any website or downloading a few small apps.
Settings
All settings presented below are for running on the iOS operating system. To connect the option on devices from other manufacturers, the instructions are approximately similar, so you can intuitively guess the sequence of steps.
What to do if your phone does not turn on and the Internet on your phone does not work well
Any gadget is configured by default to work on the Internet with the format supported by the installed SIM card. If the user has found out that the smartphone is capable of catching 4G, then you can proceed with the settings. To do this you will need to take the following steps:
- "Settings".
- "Cellular".
- "Data Options".
- "Voice and Data".
- Select LTE from the menu.
At the end, a system notification will appear that the network is not certified by the operator. This may affect your device's battery life, messages, calls, and cellular data.
Note! You need to confirm, after which the operating mode will switch to 4G LTE.
It happens that 4G does not turn on. This means that there are problems with communication or there has been an intentional or unintentional change in settings. If your phone stops receiving 4G, you need to manually configure the communication standard:
- Pre-check with the operator about the parameters: login, password and APN. You can view them on the official website or by contacting technical support.
- Enter the gadget settings.
- Select "Cellular Network".
- Open the “Data Transfer” tab.
- Enter the received data.
Note! Such settings, if 4G does not work well from time to time, can be made often. This will not affect the operation of the gadget's software.
For one of the leading mobile operators, Megafon, you need to enter:
- APN: internet;
- username: gdata;
- password: gdata.
MTS requires entering the following data:
- APN: internet.mts.ru;
- username: mts;
- password: mts.
Beeline users will have to enter the following:
- APN: internet.beeline.ru;
- username: beeline;
- password: beeline.
Subscribers of the Tele2 provider must use the following data:
- APN: internet.tele2.ru;
- username: do not enter anything;
- password: do not enter anything.
The method described above is considered manual, that is, the data must be clarified and entered independently. However, it is possible to obtain and enter all the necessary values automatically. To do this, you can send an SMS message to a short number of a mobile operator or make a call to technical support. You need to ask to send settings for using Internet services. Subsequently, a response message will come, when opened, the system will fill in all the lines independently.
Make sure the correct network type is selected
Depending on your smartphone and carrier, you should have at least three connection types - 2G, 3G and 4G LTE or just LTE. Typically, your smartphone will try to connect to the fastest option, but if you've been fiddling with the settings or recently installed an update, you may need to select it manually. Here's how to do it:
- Go to Settings , then tap SIM cards and mobile networks .
- Select your preferred network type. A list of preferred network types appears.
- Tap on the Auto or 4G (LTE) option.
About the communication standard
In Russia, the fourth generation standard is presented as 4G LTE. When you enable the option on your phone, LTE even appears in the upper left corner. If you don’t go into details and operator games with names, you can call it a fourth-generation standard.
It is a mobile communications format that was introduced and established by a special organization, the International Telecommunication Union. This happened back in 2008. Despite this, active implementation and distribution began quite recently. According to the organization's instructions, connection speeds for mobile equipment - phones, tablets or laptops - must be at least 100 Mbps, and stationary devices such as modems must operate at speeds of more than 1 Gbps.
Important! These Internet connection speed indicators are even now unattainable for the world's mobile operators.
The fourth generation communication technology works in a packet method, which is why such a high transmission speed is obtained. Operator base stations have the ability to transmit information packets over a distance of up to 100 km.
But why is there no 4G, and instead there is the designation LTE? Simply put, in domestic conditions it is one and the same. Why they did this is unknown. For many years, technology experts have been working to increase wireless data transfer speeds using mobile standards. Thus, a new format appeared called LTE (Long Term Evolution, which is translated from English as “long-term evolution”). Since the technology's introduction and introduction, it has been simply called 3G Improved. However, the International Telecommunication Union decided to designate this standard as 4G. The letter G stands for Generation.
Make sure the SIM card is installed in the correct slot
Some dual SIM phones only support LTE on one of them. If you insert the SIM card into the wrong slot, LTE may not work. Try moving the SIM card to a different slot.
Reset network settings
If you've tried all of the above and nothing has changed, it's time to take a more drastic step. Reset network settings. Here's how to do it:
- Go to Settings , then look for Reset or Backup and reset . Click on it.
- From the list, select Reset network settings . Remember that this step will delete all network settings, including saved Wi-Fi networks, paired Bluetooth devices, and so on. If you are sure you want to continue, click Reset settings .
- You will be prompted to enter your PIN if you have one. Enter and confirm to reset network settings.
Once you do this, wait a couple of minutes - the new network settings should be received by the phone automatically. If nothing happens, a good old reboot always does the trick, but eventually the LTE connection should return to normal. A factory reset can also help, but don't resort to it unless you've tried all the steps above first.
How to access the Internet at high speed
To gain access to the fourth generation network from one of the domestic operators, it is necessary that the phone and SIM card can support the presented communication standard.
All methods of free authorization for the WIFI network in the metro and possible problems
Regarding iPhones, gadgets from the fifth model inclusive have the ability to work as standard. List of Apple phone models that work with the fourth generation standard:
- models of the fifth series are capable of supporting speeds of up to 100 Mbit/s;
- 5SE, 6, 6 Plus operate up to 150 Mbit/s;
- devices such as the 6S and 6S Plus support up to 300 Mbps;
- The latest iPhones from 7 to XE operate at speeds of 450 Mbps and higher.
Important! Smartphones from other manufacturers running different operating systems can also work in the fourth generation format.
Which device models can support the format can be found on the operator’s websites or in the operating instructions.
You also need to comply with the following conditions so that the gadget can see and function normally with 4G LTE:
- the ability of the selected operator to provide the service;
- the subscriber's place of residence must be within the coverage area;
- format support by the selected gadget;
- New SIM card.
What to do if you can't get 4G? First of all, it is recommended to check your account status. If the balance is negative, then you need to top it up, and the connection will be restored.
Check your phone for damage
Sometimes an intermittent or inconsistent LTE connection is a hardware fault. If you've recently dropped your smartphone, it could have damaged the internal components. Take it to an authorized repair shop for inspection. On the other hand, if the smartphone is brand new and has problems with constant connectivity, it may have a faulty module.
Connection problems may be the result of damaged or faulty components.
Immediately contact the smartphone manufacturer or the store where you purchased it. In most cases, the device will be sent for diagnostics. Make sure you make a backup before you turn it in. If it is faulty, in most cases they will replace it for you.
These are my tips and tricks for a not-working LTE connection. Was I able to help you solve the problem? Write in the comments below.
