How to contact the Beeline operator: support numbers

All ways to contact the Beeline operator

Various communication channels can be used to obtain timely information. Issues that have to be resolved in the process of using communication services can be different - from blocking a number to technical issues related to phone maintenance. Main numbers for contacting the Beeline operator:

Beeline hotline. In this case, it all depends on which phone you are calling from. If you use a Beeline SIM card and a smartphone, dial 0611.
Beeline multi-channel phone, which you can call from a SIM card of any operator or a landline phone. Contact number: 8-800-700-0611.

But the operator is not limited to these two main numbers. Therefore, if it is necessary to solve problems that arise promptly, it is better to use separate channels for communication with the Beeline operator.

Beeline hotline - home Internet and TV

The Beeline home Internet hotline is intended only for customers using a line of individual or combined tariffs. The number is the same for everyone and is used for questions:

Consultations on connection issues;
Troubleshoot problems and connect new channel packages or change tariffs.

To talk with an employee, you need to prepare your personal account number, full name and indicate the essence of the problem that has arisen. For Internet regulars, there is a localized forum at www.homenet.beeline.ru, where you can ask any questions, leave feedback on the quality of services and help other subscribers with expert advice.

How to transfer money from Beeline to a card

Beeline operator numbers for different situations

Depending on your location, as well as the topic of the issue, it is better to contact specific operator services. To resolve certain issues, there are separate telephone lines:

You can consult the tariffs and check the connectivity by dialing the number.
Questions related to the operation and maintenance of the Beeline USB modem should be addressed to the phone number.
Use your phone for wireless Internet settings.
If you need to get system settings for mobile media, call the number.
If you need help from an operator and you are abroad, you can call +7 (495) 974-88-88 from any phone.

Self-service

The Beeline operator provides its customers with fairly high-quality service. Voice communication is very clear, the Internet is fast, SMS and MMS are delivered instantly and without delay. However, subscribers often experience problems with various services:

Poor phone reception at one point or another;
The payment sent to the balance did not arrive;
The smartphone stubbornly refuses to connect to the Internet, etc.

In general, not everything is as smooth as Beeline’s clients would like it to be. It is not surprising that people start looking for operator contacts.

If you cannot understand why the money was withdrawn from you, or you cannot disable or activate certain services, you can use self-service systems. To do this, you should install a special application on your phone or use the “Personal Account” on the operator’s website. Practice shows that here you can solve up to 90-95% of all problems - change the tariff, get rid of subscriptions, get a printout of calls, etc. In the most difficult cases, you will have to contact the Beeline contact center.

Beeline support phone numbers

Technical support from the provider is periodically required. In this case, you can call the general hotline. But knowing specific phone numbers, you can get an answer to your question much more quickly:

To set up and operate the equipment, call number 8.
Additional Beeline technical support number is 8 800 700 8000.

Note! If you want to resolve your issue more quickly, it is better to contact the numbers directly, where they will solve your problem.

Beeline support numbers

Modern service is unthinkable without the help of a contact center, since high-quality service is impossible without it. Beeline also has it. The company's clients have access to a special contact number 0611, a call to which allows them to cope with any difficulties.

Before speaking with an operator, callers must listen to system information that allows them to familiarize themselves with the self-service service.

While listening to the robot, you need to follow its prompts and press the necessary buttons to connect with a specialist.

If this method seems too long, you can dial another phone number. The simple number 88007000611 allows you to contact a person, bypassing automatic messages. The same combination allows you to contact a Beeline contact center employee from the phones of third-party telecom operators.

A separate line for calls from roaming has been introduced. People who find themselves abroad can dial +74959748888.

The call is free, and the waiting time for a response is minimal.

Alternative channels of communication with the operator

Your cellular, internet and TV provider has . This reduces the time it takes to reach an operator, and it is provided free of charge. To use it:

Dial 0611 from your mobile number.
Listen to the answering machine completely and press the “1” button.
After some time, a Beeline support specialist will call you back.

There are other ways to communicate with support staff without using calls. The following methods are proposed for this:

Beeline chat on the website www.beeline.ru, as well as in the application. The latter option places the Chat icon on the home screen.
To do this, open the messenger and add Beeline number 89686000611.
Email to which you can send a question, request or complaint. Use addresses –, or [email protected]

All Beeline hotline numbers

Where can I find Beeline support numbers? In addition to the fact that they are mentioned on the provider’s official website, they are regularly printed on booklets and various promotional materials.

The first and main short number that is worth remembering is 0611. With its help you can:

Determine the account balance;
Find out about the end of message packages, minutes or gigabytes;
Get a brief information about existing tariffs or services;
Connect/disable the desired option to the tariff;
Resolve issues with bill payment (connect the promised payment, etc.).

Since the above-mentioned basic set of services is most in demand, the voice answering machine 0611 allows you to resolve issues without resorting to the help of call center operators.

If the situation is non-standard, and you cannot do without the help of a live employee, then write down or save a list of numbers in your phone book:

8 – Internet hotline in Beeline;
8 – home Internet;
8 – for subscribers with landline communications;
8 – servicing corporate clients;
8 – fixed line;
8 – branded online store (the Moscow number through code 495 is similar).

How to disable Automatic speed renewal on Beeline.
The short toll-free number 0070 also works for customers of the online store (if you call from a Beeline number).

Online chat

If you have access to the Internet, you can try contacting the operator via online chat. To do this you should:

log in to the official website;
open a chat window;
to write a message;
wait for the system to respond (the robot initially responds);
if a complete automatic response is not found, wait for the operator to connect;
explain the problem and get advice.

Additionally, if the client is not registered, you can fill out the feedback form, the link to which is located at the bottom of the portal start page. Users are required to indicate the reason for the request and enter the email address where the response will be sent.

Beeline office addresses in Ivanovo

Has a new office opened? Found an error in your contact information? Is the branch temporarily closed or closed permanently? Let us know by writing about the inaccuracy through the comment form of the desired metro station. After review, we will quickly make changes.

Ivanovo
Own Beeline office
Lenin Avenue, 57a
Mon-Sun 10:00-21:00

Ivanovo
Own Beeline office
Lenin Avenue, building 108
Mon-Sun 9:00-20:00

Ivanovo
Own Beeline office
Sheremetevsky Avenue, building 82
Mon-Sun 9:00-21:00

Ivanovo
Own Beeline office
st. March 8, building 32, pavilion 38
Mon-Sun 10:00-22:00

Ivanovo
Own Beeline office
Pushkin Square, building 12
Mon-Sun 8:00-20:00

Ivanovo
Own Beeline office
Lenin Avenue, building 9
Mon-Sun 10:00-21:00

Ivanovo
Own Beeline office
st. Krasnogvardeyskaya, house 14
Mon-Sun 9:00-21:00

Ivanovo
Own Beeline office
st. Bogdan Khmelnitsky, building 36 B
Mon-Sun 9:00-20:00

Ivanovo
Own Beeline office
st. Lezhnevskaya, house 55
Mon-Sun 10:00-22:00

Ivanovo
Own Beeline office
Stroiteley Avenue, 25
Mon-Sun 10:00-22:00

Ivanovo
Beeline trading module
st. Kukonkovykh, building 141, Euroland shopping center
Mon-Sun 9:00-21:00

Ivanovo
Own Beeline office
pl. Melangistov, house 5
Mon-Sun 9:00-20:45

Beeline offices in Pushkino

Other options

In situations where you cannot get through to the operator, and the waiting time for connecting to the contact center is too long, you should use a simpler option. Subscribers have access to the “You called us” option, which will allow you to forget about trying to contact the support service. Specialists will call the person in need of advice back on their own.

In special cases, you can send a message. Any SMS to phone 0611 with a request to sort out the problem will solve the problem.

The response of operators to the request will not be long in coming.

Online contacts of telecom operator Beeline

If you do not have the desire or time to call a technical support consultant, there is an alternative solution - customer support via the Internet. To do this, you need to go to the company’s official website and select “Help and Support” in the main menu.

In this section you can find the answer to all questions and guidance on using the Beeline mobile network, as well as its other products. All contacts are available on the site to complain about the quality of the services provided or make suggestions for their improvement.

To resolve the issue as quickly as possible, each specific section has its own mailbox, moreover, in each region the mail to which the letter should be sent may differ. In order to find out the required email address, you need to select your city in the top menu of the site.

It will be useful to view:

Here are several addresses where you can send service requests:

– issues related to mobile communications, the Internet, and modem maintenance are resolved here. Here you can write a complaint online about the quality of the above-mentioned services, apply for their connection or disconnection.
– all wishes and suggestions related to home Internet and television should be sent to this mailbox and consultants will contact you as soon as possible. To do this, do not forget to leave a contact phone number or another method of contact.
is another email account to which you can send your Wi-Fi-related questions.

Example letter

Beeline tariffs in the subject of the Russian Federation - Ivanovo region

Today, more than 1,037,000 residents live in the Ivanovo region. The administrative center of the Region is the city of Ivanovo. Of course, one of the leading cellular operators there is Beeline. The variety of tariff plans combined with the availability of connection, cheap Internet, and various services to help subscribers makes this offer very profitable and as comfortable as possible for use.

How can you find out what tariff plan you have on Beeline?

In tone mode, you need to dial *166# in tone mode or call 067405, Beeline employees on the hotline will help you clarify your balance, refuse unnecessary services, tell you about all the company’s promotions, and help you choose the best ones.