Why is there a communication restriction on Megafon and Yota, and how to remove it

Communication Megafon

07.08.20192218

Often, clients of mobile operators are faced with the fact that their number is inexplicably connected to one or another service that they do not plan to use. In other cases, users enable the required options themselves, but sooner or later the time comes to deactivate them. Today we will talk about how to disable it on Megafon - simple tips will help even the most inexperienced user.

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How to disable Call Barring on Megafon?

Let’s proceed to a direct examination of possible methods for disabling one or another type of the “Call Barring” option.

Sending a USSD command

To refuse to use the “Call Barring” option on Megafon SIM cards, just use the simplest method - send a new USSD command:

1. Open tone dialing mode on your smartphone or tablet (Internet connection is not necessary).
2. We type in the window the same combination that we already entered when the option was enabled, changing only the first character of the cipher: “asterisk” to “hash”, for example - #33*user_password# and the call button.
3. We send a request and wait for a notification about the command being used.

If necessary, anyone can enable or disable the option in question an infinite number of times - the service is absolutely free.

Important: it will not be possible to disable call barring using system commands if the subscriber does not know the password that was entered when activating the option. If the code has not changed, the situation is simplified: the standard combination 1111 .

Connection with operator

If you have “Call Barring” enabled, and the method presented above seems inconvenient or causes difficulties, the easiest solution is to call Megafon support service.

Note: find out how to disable caller ID on Megafon.

The company consultant is obliged to provide assistance to any client who contacts him if he has allowed himself to be identified as the owner of the SIM card. To speak with a specialist:

• dial the toll-free number 8(800)-550-05-00 on your phone (if the call is made from a Megafon number, just use the short combination 0505);
• wait for the operator’s response and tell us what you need;
• Be prepared to provide your interlocutor with your passport details or identify yourself in another suitable way.

The only inconvenience of the method may be the long wait for a specialist’s response. Also, the solution is not suitable for subscribers located outside the Russian Federation: calls for them will be paid.

Visit to the sales office

Many mobile network subscribers prefer to do things the old fashioned way. The most convenient solution for such citizens if any questions arise for the operator (no matter whether you need to disable subscriptions or extend the speed on Megafon) is to come to the nearest communication store in your locality.

It is very important to have with you an identification document of the owner of the SIM card (passport) - by presenting it, the client can contact the consultant with any question. In the same way, you can restore Megafon’s number if it is lost or your SIM card is damaged.

Disable in gadget settings

Almost all modern phones are equipped with a function called a “black list”: by adding a contact to this category, the owner of the gadget sets the same call barring, but only for a specific person. If you are interested in how to return a previously blocked person to the ability to call you, follow the instructions:

1. Open your call log or your phonebook with your saved contacts.
2. Find a person you would like to chat with again. Press and hold the name or phone number for a few seconds and the device will display a pop-up context menu.
3. Examine the options that appear and select the “Remove from blacklist” option.

A few seconds after sending the command to the device, you will be able to call or receive a call from a person whose number was previously banned.

Solving the problem on MTS

Disabling methods:

1. Sending SMS. Send a command to the short number 111 with the following text: “21190”. Wait for an incoming message about disabling the option.
2. Personal account on the official website. It contains all the data about the client’s personal account, including connected services. Through the menu you can select the options that you want to connect.
3. Personal statement. Write a statement about disconnection and submit it to any representative office of the operator. After review, the provider will restore the previous settings.

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As part of the service, MTS offers a variety of prohibition options.

Option Description

Call barring on Megafon is an option that allows you to independently regulate the types of communication used and limit unnecessary capabilities.
Let's talk about cost?

• There is no subscription fee;
• Self-connection is free of charge;
• Connecting by number 0500 or through a sales office will cost 30 rubles.

Available types of services:

• All outgoing – you can only receive incoming messages;
• Outgoing international calls can only be made within the host country;
• Restriction on calls from other networks to all countries except the Russian Federation - you can call only within the host country, as well as to Russia;
• All incoming – you can only make calls;
• Restriction on incoming calls on another network - you can only make calls while roaming.

Important features worth noting:

• Does not work with the “Forwarding” option;
• Emergency services are available in any case (102-104,112);
• You can limit only one incoming and one outgoing direction at a time;
• Setting a new restriction leads to the cancellation of the previous one (within one direction).

Why is the ban happening?

If the function is accidentally or automatically activated, the problem may become almost unsolvable. When this might happen:

• the option can be installed accidentally in the user’s personal account;
• activated with other options;
• Some operators install the function for tourists when traveling abroad with insufficient funds in their account.

Usually, roaming calls are limited, and outgoing calls are also disabled (for example, when activating an SMS communication package).

Mobile users who encounter this problem often buy a new SIM card and are already interested, but such restrictions can be removed at any convenient time. How to do it?

On other smartphones - with the Google Phone app

It will work on any model with Google Phone installed as a dialer.

• In “Phone” in the upper right corner, click on the drop-down menu with •••;
• Go to contact settings;
• Select SIM settings and Call Forwarding.
• Specify some non-existent number and activate “Always” forwarding.

“Call barring” is a service that restricts messages and calls to a number, both incoming and outgoing. At the moment, connection to this service is possible from the operators Megafon, Beeline and MTS.

Content:

“Call barring” is activated, as a rule, by travelers going abroad, since even receiving a call abroad can cost a lot of money. Every active traveler should read this article to the end so that they know how to turn it off on their phone when they return home.

How to block calls

This can be done in several ways: use the phone functions and connect to the service from your telecom provider. There may be many reasons for connecting, but the purpose is to regulate costs.

1. The command begins with a hash "#".
2. Service code.
3. Asterisk "*".
4. Personal password.
5. Lattice and call key.

The largest operators offer free disconnection of incoming calls.

How to disable incoming calls depends on your provider.

1. MTS. The subscriber chooses how to bar an incoming call at his own request. The short command 111 provides the subscriber with access to the self-service system. In the mobile assistant menu, you must follow automatic instructions. The “Internet Assistant” will provide assistance through the official website. Send an application for this service by fax. A message to number 111 with the text 21190/2119 will allow you to quickly activate incoming call barring.
2. Beeline. The service of this operator also allows you to disable SMS and MMS. The command is sent in the following format: *35*password#. By default, the operator sets it to 0000 to make it easier to change to your own. If you call the number (495) 789-33-33, you can find out the status of your personal account.
3. Megaphone. Select a service code on the website. And send it to the short number 111. This will turn off incoming, outgoing, SMS and mms.

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It is worth knowing that when changing the default password to a personal one, it is recommended to write it down to avoid mistakes. It will be possible to restore only with the help of the operator’s technical department.

How to block SMS

MegaFon also offers its subscribers the opportunity to set a ban on incoming messages. To do this, use the paid option “SMS Filter”. The service list can include up to a thousand different numbers, as well as recipients using alphabetic values ​​instead of numbers. This will allow you to completely protect yourself from various spam. Unlike the “Black List”, the service remains active even if the number is blocked and there are no funds on the balance to pay for it. The option costs three rubles a day.

At any time, you can remove the ban on receiving incoming SMS from a specific subscriber and disable blocking for him on your MegaFon number. Management is available through the service website, and can be activated from a cell phone using the command * 440 #. The advantage of the service is that messages whose receipt is blocked can be viewed on a special website for the service. This will allow you to always read the messages sent to you at a convenient time, if necessary, but they will not distract you the rest of the time.

How to fix the problem

First, check the status of the “black” lists on your mobile device. Next, you need to see what mode the phone is set to. Some operators allow you to block a number in your Personal Account.

You can configure call barring for a specific group of callers or for all subscribers without exception. In this case, you do not have to turn off your phone, and you can safely use the Internet. Using the call barring feature, you can only receive calls from loved ones.

After checking the modes and lists, you can begin checking the provider options.

Kyivstar

Kyivstar allows only contract subscribers to use this option as a service.

The Ban service from Kyivstar will help limit the use of a mobile phone when it is transferred to third parties - relatives, children, acquaintances. The service will also protect you from accidentally dialing long-distance and “paid” numbers.

Unfortunately, the operator does not publicly provide information on disabling the service. Subscribers will have to contact the operator from their number. If outgoing messages are blocked, you can do this through the website by entering your number in the support chat.

The main problems are related to the fact that subscribers activate the ban function on their mobile phone.

Vodafone

Offers connection, disconnection and checking the status of the call management service to all subscribers, including individuals. Activation of the outgoing blocking service can be done using ussd commands: *#33#, all incoming messages can be blocked using *#33#. The service is available with a password. The default code is 1234. To connect and deactivate the outgoing blocking service, you need to enter *33*1234#. The code for incoming calls is entered in the same way. The subscriber can change the password.

MTS also supports standard connection codes like Vodafone.

Silence inboxes using Do Not Disturb mode

All smartphones have a Do Not Disturb mode, which makes it easy to block all incoming calls. To do this you need:

1. Go to your phone settings.
2. Select the “Sound” section.
3. Find the line with the Do Not Disturb mode and click on it.
4. In the mode settings, select “Calls”.
5. In the window that appears, select “Do not allow calls.”

Let's sum it up

We have looked at several ways in which a Megafon subscriber can refuse the activated “Call Barring” option. If you are not sure whether blocking is activated on your number, dial the system command *#barring combination# . In 95 cases out of 100, a client of any mobile operator can independently manage communication capabilities. Do you want to disable caller ID on Megafon or switch to a different tariff plan? Find the desired combination on the company’s website and complete the manipulation in a few clicks.