How to disable or temporarily block home Internet from Beeline?


Wondering how to disable Beeline home Internet? There are several ways to resolve this issue. You can change the provider and refuse to provide its services at any time, but it is worth considering all the pros and cons of this decision.

To refuse, you need to write an application and visit the office, calling 8 800 700 8378 to find out at what address such services can be provided.

But before you terminate the contract, pay attention to several nuances :

  • If you notice that the Internet is slow, try cleaning your PC of any junk and checking that all programs are updated.
  • Constant connection interruptions may be due to a bad router , which you need to try changing and checking the connections.
  • With your individual problems regarding the Internet, you should contact technical support or call a service specialist to your home.

Disabling Beeline home Internet

The Internet can be blocked only by submitting an application at the Beeline office. If at the time of writing such an application the user has no funds left in his account, then the entire registration procedure will be relatively simple.

If you have your own funds, the provider is obliged to return them in a convenient way to your mobile account or bank card within a certain time after disconnection.

Article on the topic: Instructions for setting up home Internet from Beeline

The existing online debt will need to be repaid, and this can be done during the process of writing the application.

It will be useful to view:

Balances on your home internet account are not refundable in cash, so it is best to provide details at the time of application. Mobile balances are returned only to Beeline users, but if it’s convenient for you, you can also provide bank card details.

Termination of contract with Beeline

If you decide to finally terminate the signed papers with this provider, then it is better to choose the right moment when the paid funds have run out.
The contract is officially terminated, but this requires an application from the user, which is submitted not only to close the Internet, but also home television. The provided set-top box from the company will also need to be returned to the office .

The subscriber can completely disconnect from using home traffic at a time convenient for him by submitting an application to the Beeline office, which is responsible for this range of services. In some cases, there is also a suspension of services for both home Internet and television - they are ordered for a period of no more than 90 days .

You can use all offers only if you have a positive account balance and no debts.

Equipment and setup

New TVs that support widescreen image output often have corresponding markings (for example, HD Ready, Full-HD). You can accurately verify this from the instruction manual or look at the TV screen resolution in the settings, which should be at least 1920x1080p.

The device must also have an HDMI, RCA or VGA connector for connecting a coaxial cable, which has high bandwidth for transmitting high-definition images.

If your TV has a low screen resolution, your home TV channels will work fine. But it is worth considering that the quality of their output will be the same as that of analog broadcasting. If at least one of the listed ports is missing, watching high-definition television will become impossible, because The Beeline set-top box cannot be connected to the TV even with the use of an adapter.

Consoles

To watch digital TV from Beeline in Moscow, you need a receiver - a digital set-top box that decrypts the signal coming from the operator.

The set-top box is provided free of charge as part of the contract for the period of use. On the website page you can see the list of digital set-top boxes available for rent. All receivers support access to HDTV.

Television is available from one account on several devices. To do this, you need to connect and also rent additional set-top boxes. For each receiver you will have to pay 230 rubles. per month, or purchase them in Beeline stores.

Is it possible to temporarily suspend home Internet?

During a vacation or a long business trip, the provider providing home Internet has a temporary suspension of access.

Article on the topic: How can you measure Internet speed from Beeline?

To do this, the user must use, which suspends the flow of traffic and charges the subscription fee. This proposal is an excellent alternative compared to traditional blocking.

When returning home, you can freely use the Internet as before. The benefit of the service is that it is provided free of charge, so using it is always profitable.

To unblock access you don’t need to pay anything and you don’t have to visit the office, since all operations can be completed on the official website of the Beeline provider.

You can temporarily disconnect from using the Internet for up to 90 days using the “Voluntary blocking” option. During this period there will be no charges for using the service. The automatic connection is resumed after three months, unless the user has done so earlier.

There are two ways to block the Internet in this :

  • Call technical support 8 800 700 8000 , where they will clarify important instructions for using the service and deactivate it.

  • Through your personal account, which remains accessible even at the time of blocking.


How to disable

After returning from a trip or business trip, you will need to reactivate your home Internet, and to do this you need to disable “Voluntary blocking”. You can perform this action in several ways:

  1. You can log into your personal account if you have access to the Internet and disable the blocking. If you log in from another computer, you will need to enter your mobile number and password, which should be saved in messages.
  2. You can also disable the service by calling the operator. To do this, you will need to dial the number 88007008000. Calling this number is free, but you may need to wait a long time for the operator to answer the call. To disconnect, the operator can request the series and number of the passport.

That's all the features. If you encounter any difficulties connecting or disconnecting the option, you can contact Beeline branded communication stores. Specialists of any salon will try to help the client resolve the problem. If possible, employees will independently carry out the necessary activation or deactivation procedure. Subscribers should remember that when going to a communication salon, they must take with them a document that can confirm their identity.

Should you disconnect the Internet from Beeline if you move?

You can pause Internet use at the time of moving, but you need to clarify in advance the distribution of traffic in the new place.
You can also consult a service number that ends in 8000. In this case, the user does not terminate the contract, but simply submits a request to move and temporarily blocks access. If the services of this provider do not work at the changed address, then the subscriber must disable them completely in the prescribed manner.

Article on the topic: What to do if Beeline Internet does not work?

When moving, it is better to freeze the distribution of traffic, because even without using it, you need to pay for the services provided. The contract is automatically terminated only after six months of non-payment, and all other points of interest can be clarified with the support service.

Channel list

As part of this, Beeline offers subscribers more than 300 digital television channels to choose from. The list includes all domestic federal programs and city TV channels.

Packages

Also, subscribers of any Internet provider can connect an inexpensive option for 150 rubles. per month. It provides access to 20 TV channels and video hosting of films through a special Beeline TV application. It is available for devices running the Android, iOS and Windows Phone operating systems.

Self-locking

There are times when the card is blocked itself. Your number may be blocked by Beeline if you forget your PIN code and enter the wrong set of numbers into the menu three times in a row. In this case, the PUK code is called upon to save the situation; if you do not enter it correctly 10 times, you will be automatically blocked. Most likely, you will be interested in knowing how many days later the SIM card is blocked if the phone has not been used for several months? Self-blocking of a SIM card can occur if it is not used for six months, or more precisely, 180 days. This action by the provider does not terminate the validity of the SIM card. It will be restored if you contact the office.

It is important to know that if you are not on a service package and do not use the phone for three months, the provider will begin to deduct 5 rubles per day from your account for occupying a number on the network. When the funds run out, after another 90 days your number will be closed

Situations are different. If you want to keep everything under control, it is better not to leave an unused number to fate, contact the office and turn it off temporarily or permanently.

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Automatic SIM blocking

Blocking a Beeline SIM card can occur without subscriber intervention due to:

  • a large period of time during which the number was not used;
  • presence of debt on the account;
  • incorrect PIN code entry (3 times in a row).

Often, users voluntarily agree to have their card disabled by the operator, knowing the important nuances:

  • for 3-6 months after the number is suspended, it remains with the owner;
  • after replenishing the account, the card is automatically activated within 60 minutes;
  • blocking due to incorrect PIN code entry is easily overcome by entering the PUK code. Even if it is not preserved in the documents or on the original packaging, the PAK code can be obtained in your My Beeline personal account.

Description

The service is provided free of charge. Accordingly, each Beeline client will be able to turn off the Internet for their home without paying additional funds. Thus, shutdown is possible for a maximum period of 90 days. It is for this period that the debiting of funds from the balance to pay the subscription fee is suspended. By the way, it should be noted that disabling the blocking is also provided free of charge.

The conditions for using the option should be highlighted:

  • Absolutely free use of the “Voluntary blocking” service.
  • This service is not provided continuously. If the client has already used the service, he cannot block it again during the billing period. In other words, if the option was active, it can only be reactivated after 30 days have passed.
  • To use the service, there must be no negative balance on your balance. The option can only be used with a positive balance.
  • If you do not remove the blocking within 90 days, the system will disable it automatically. After this, the home Internet will begin to operate again and the subscription fee for the active Internet option will begin to be charged.
  • If the client uses a TV set-top box for rent, then he will need to pay for it separately. The option does not apply to the TV set-top box.
  • If the client uses an option such as a TV set-top box under a promotional offer, namely “Rent for 0”, then it is provided not for 90 days, but only for 60 days.

To protect yourself from unwanted calls and SMS, subscribe to the service.

Blocking of the “Package of three services”

What does “Three Service Package” mean? These are GPRS Internet, WAP and MMS - services that allow us to access the network using a mobile phone, as well as send MMS messages to each other. The very possibility of using these communication protocols can be blocked by the cellular operator.

Very often, parents turn off the “Package of Three Services” when purchasing their child’s first phone. Or if the device is used by an elderly person. In general, in the case when access to the network, in principle, is not needed, and a large sum can be charged for a random Internet session - especially when the number does not have a free (unlimited) Internet package.

Also, the possibility of such deactivation is available in the settings of some mobile devices, but, alas, not all.

Error 404

Please read the contents of the document carefully. A little about the advantages of the Beeline payment card. Since the summer of 2021, the function of cashing out a card at ATMs in the country up to 50 thousand rubles has become available. no commission.

We invite you to read: Calculation of wages on holidays with a salary in 2021

Important

The cash-back function is active up to 5% when using the card at gas stations, cafes, restaurants, and pharmacies. We are developing a program for calculating interest on the balance of personal funds on the card, presumably up to 9% of the amount.

to activate.

Info

Beeline cards are issued by MasterCard Standard or World. The first one has much fewer functions and profitability; it can be purchased without being a Beeline client by topping up with only 100 rubles.

It is issued if necessary in transit. You can exchange Beeline cards or reissue them for a personalized card with a chip and contactless PayPass. The cost of the service is 200 rubles.

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