How to switch to Rostelecom while keeping your number

How is everything going?

Let's start by clarifying a few points regarding how to switch to another operator while maintaining the number. First, let’s introduce such concepts as donor operator (this is the one the subscriber does not like) and recipient operator (the subscriber’s new operator). In order to change the operator, you first need to write an application to the company you want to switch to, which will create the basis for concluding a new contract for servicing your SIM card. Next, the recipient operator, through a database of transferred numbers, informs its predecessor about the received application to change the mobile network, and if there are no circumstances that could prevent the transition to another operator while maintaining the number, the donor stops servicing the SIM card, and the number of the new card , which the subscriber received from the recipient, changes to the declared one.

The procedure itself, as they promise, will take no more than thirty days (taking into account all approvals), but the maximum time for which a subscriber can remain without communication after the previous operator abandoned him and a new one “takes over” is three hours. If for some reason it is decided to refuse, then before the recipient operator approves the application, you can write an application to refuse the transition. The number of operations to change the operator is not limited, as is the frequency of these operations.

New housing involves furnishing it from scratch, starting with furniture and ending with communication services, but Rostelecom has created a small miracle for its subscribers that preserves the usual services and quality of life in a new place. Now you don’t have to go through the registration and connection procedure again, choose new, not always favorable tariffs and pay for connection.

The client just needs to submit an application “Move online” by clicking on the link: pereezd.rt.ru , or you can call the number: 88001000800 (toll-free line). After filling out the application, the company’s specialists will organize for the subscriber a painless “relocation” of all services and services with the connection of your equipment to a new/different apartment.

So, what does the client get when using “Online moving”:

your home phone number is saved, which can be important when many different services are registered to it;
all equipment settings are saved - no need to re-enter passwords and so on;
in addition, the client receives a 50% discount on services for two months.

In addition, all the privileges of a regular (old) customer are retained - accumulated points, various bonuses, the history of purchases and all transactions on the personal account is saved.

Rostelecom has expanded the service beyond your locality; the service is available throughout the entire region.

Reasons for delays

Yes, there are certain circumstances due to which the transition may be delayed. Firstly, the donor operator cannot have a debt on his personal account - until the subscriber pays it off, the old operator will not let him go. Moreover, if you have several numbers with one operator, and you want to cancel one, then you will have to pay off your debts on all the remaining ones. The positive balance on the donor's account will not be transferred to the recipient. There will be no problems with payment through terminals - the database of ported numbers, which was already mentioned above, will record that the number belongs to another operator.

Transfer Features

This service is available to both individuals and legal entities - operators do not make any difference between subscribers. Moreover, it makes no difference which number you want to transfer - an elite bronze/gold/silver number (with a certain number of repeating numbers) or a completely standard one - you only have to pay one hundred rubles for this. The law on number portability applies to absolutely all operators, regardless of whether they are regional or all-Russian, but you can change your number only within the boundaries of one region or region.

When a subscriber has submitted an application to port a number, it will remain with the donor operator for some time and only after all checks will it be transferred to the recipient. At each stage of the process, that is, consideration of the application, approval of it, refusal of one operator and acceptance of another, the subscriber will receive notifications. There are no special features in servicing the “newbie” - he will obey the rules of the recipient operator, however, initially there will be some restrictions - the new subscriber will only be able to use calls, SMS messages and Internet access, but soon all available functionality will be available to him. If for some reason the subscriber decides to terminate the contract with the recipient, then his number will be returned to the previous operator.

It should be noted that if a subscriber uses a phone purchased on the network of a certain operator, that is, programmed to work with a specific card, there is a possibility that it will refuse to work when porting a number and, in principle, will not accept the new SIM card.

Switching to another operator while maintaining the Megafon number allows you to do so without any problems. If you want to join this mobile network, the first thing you need to do is submit a request for this operation - there is no difference here, online or at the operator’s office.

If you apply online, after it has been reviewed, Megafon employees will contact you and deliver the documents and a new SIM card necessary for concluding a new contract. At the same stage, a tariff plan within this network is selected and a payment of one hundred rubles is charged for the operation. When filling out an application in the office, the service fee is charged immediately, as a new card is issued with the already selected tariff plan. Then, within a period of a week to six months, the number itself will be transferred to the Megafon network, about which you will be additionally notified by message.

Does not prohibit switching to another operator while maintaining the MTS number. Here, however, there are some peculiarities. The application must be filled out only at the operator’s office; you must have a passport with you, if the number is registered in your name, or a power of attorney from the owner of the number - you must confirm that you have the rights to carry out such actions.

Next, you pay for this very transition and choose a new tariff already in the MTS network, at the same stage you receive a temporary number, which then, after all approvals, will be replaced with a portable one. Next, mobile operators have a few days to settle all formalities on technical issues among themselves, and the day before the expected transfer, MTS sends you a message indicating the exact time the service of your card will end with the old operator - at this time you need to insert the recipient's SIM card into the device.

Beeline allows switching to another operator while maintaining the number as easily as Megafon. Moreover, the process of carrying out this operation is similar for them - the same application either online or in the office, the same terms and general procedure for provision can also bring a new card and an agreement for its servicing to an address convenient for you.

But a separate advantage of this operation for new subscribers of the Beeline network, who nevertheless decided to carry out all the necessary manipulations at the company’s office, is the opportunity to sign up for a specific time online, rather than sit in the room, waiting for their turn.

Switching to another operator while maintaining the Tele2 number is also welcome. And in general, any company will be glad to have new subscribers.

The rules are the same as for other mobile operators, the only caveat is that number transfer can only be carried out in the company’s official showrooms - no online or transactions at dealers.

What happens next

For example, with TELE2, a temporary SIM card will have your previous number; you do not need to visit the office separately to change the card. Other operators, and almost all of them, offer to replace the SIM card issued separately for you; you can pick it up at the office or even order delivery through a courier. But all this will be possible only on one condition that all your personal data indicated in the passport completely coincides with those that you provided to the employee when writing the transfer application. Draw your attention to! For the first 24 hours, the quality of communication may be poor, this is not because you were stupid and switched to an unreliable operator, it just takes time to register your phone on the new network, and this process takes some time.

And remember one important thing: for the first 14 days, you can top up your balance only in specialized salons. This is explained by the fact that the SIM card has not yet been fully identified in the new operator’s network.

Rostelecom

And the last mobile company that will be pleased with the transition to another operator while maintaining the number is Rostelecom.

You will need to visit the sales and service center of this company, where an agreement to port the number is concluded and a card with a temporary number is issued. Then the operator gives you the opportunity to pay off your debts and only then begins the transfer operation itself. Only upon the fact of the transition will these same hundred rubles be debited from your personal account, and then you will have the opportunity to choose a new tariff plan.

How to switch to another operator while keeping your number?

Do you want to try tariff plans from other mobile operators, but still need to keep your old number? In Russia, the service of changing an operator while maintaining a phone number is already available, and it is supported by all the leading mobile operators in the country. Many subscribers liked it, and you can also use this service, which is also available to Beeline subscribers.

How to top up a Rostelecom mobile number without commission

In order for the selected tariff plan to consistently provide you with the necessary services, you should not forget about timely replenishment of your account. Topping up a Rostelecom mobile number is possible in all ways that are suitable for any other operator. You can top up your account via QIWI, using other electronic money, online banking, etc.

The easiest way to do this is online through the provider’s personal account. In your personal account, you can select the following methods for replenishing your cell phone number:

bank card (MasterCard and Visa are supported);
electronic money (for example, Yandex.Money or QIWI), etc.

Instructions for changing operator without changing number

Before you switch to another operator, keeping your number, you need to make sure that your SIM card has no debts to pay for tariffs and services. If there are any, they must be paid off before replacement. Otherwise, it will not be possible to change the operator while maintaining the same number. You should also remember that you can make the transition only in the region in which your current SIM card is registered.

The procedure for changing an operator without changing a phone number has many common points for Beeline, MTS, Megafon and others, does not take much time and looks like this:

Contact one of the mobile operator offices in the home region to which you want to switch, first taking your passport with you. It doesn’t make any sense to come in the role of another subscriber’s proxy - you can change the operator only if you are the owner of the number.
Fill out an application for switching to the service of another mobile operator, a form and sample of which will be given to you by an employee of the office or salon. In the application, in addition to personal data, you must indicate the telephone number and name of the operator with whom you are served at the time of transition.
Sign an agreement to confirm your transition to service from another mobile operator. The date specified in the contract will become the date from the moment of which you will officially be considered a subscriber of the new network (you will be notified of this event via SMS message).

After signing the contract, you will be issued a temporary SIM card. In order to start using mobile communications, you will need to wait for the release of a new SIM card and pay the cost of the replacement procedure, which rarely exceeds 100 rubles. Until the replacement procedure is completed, you can use the old and temporary SIM cards.

How to switch to Beeline while keeping your number?

The procedure by which you can change your old network to Beeline, while keeping your number, does not differ much from the general procedure indicated above. You will also need to visit the Beeline office, provide a passport and fill out an application. Next, you will need to select the appropriate tariff and sign an agreement, after which the employee will give you a new Beeline SIM card with your previous number.

The period during which your number will be transferred to Beeline’s service is specified in the list of rules and is indicated in the contract. If it is not specified, the transfer is carried out without third-party intervention after 8 or more days have passed from the date of signing the contract. You can also indicate when submitting your application the desired date for porting your number to Beeline.

How to keep a landline number when changing operator?

The operator change service is not provided for landline numbers - you can only change those numbers that start with +79. It is not possible to change the operator while keeping the number - when you change the operator, a new landline number is issued, and the old one can be resold.

Requirements when leaving an application

Be the owner of the number.
Have no debt on your mobile balance.
Visit the selected salon, have at least 100 rubles with you.
Show the notification to the employee, he will check it with the existing database.
Then you should leave confirmation of the transfer in the form of your consent.
To select the desired tariff plan for a new operator - inform the seller about this.
After this, they will conclude an agreement with you for the provision of services and ask you to pay the cost of the service 100 rubles.

Based on your application, you will receive a temporary SIM card with the same temporary number until the previous services of the old operator are disconnected. All activities are allotted 8 working days, during which time data will be exchanged between service providers.

You can be provided with the transfer service only if you are in the same region, that is, if the number is registered in Chelyabinsk, then you will not be able to transfer it in the city of Moscow; you should do this only where the SIM card was purchased.

How to become a Tele2 subscriber without changing your number?

On December 1, 2013, the law on changing a mobile operator while maintaining the current number came into force. This service is called MNP (Mobilenumber portability) and has long been used in European countries. It allows you to choose an operator with the most suitable call quality and tariff plan, while maintaining your phone number.

Within two weeks after the MNP bill came into force, the number of applicants for the service reached almost 9 thousand people. At the same time, just over 50 subscribers were able to complete the transition process. This was largely due to the lack of detailed information about the service. With the arrival of the Tele2 operator in Russia, the number of people wishing to switch to more profitable communications has increased and the MNP service has become more in demand. How to switch to Tele2 with the old number?

How to transfer to Rostelecom?

To make a transfer from MTS to Rostelecom, you need to use the convenient “Easy Payment” service. To do this, dial the following set of numbers and characters on your phone *115# and press the call button. Next, you need to select the “Mobile phone” category and the Tele2 group (in 2014, Rostelecom subscribers switched to Tele2), indicate the recipient’s number, and enter the transfer amount.

Important: it’s quite easy to use, but the subscriber will have to pay a fee of 10% for using the service.

To top up, try using. To do this, enter *111*phone number of the recipient subscriber*payment amount# and press the call handset. The cost of such a transaction is 7 rubles.

If you want to top up your cell phone using “Direct Transfer” multiple times, enter: *111*number of transfers*number*payment amount#, press the call handset.

How to become a Tele2 subscriber without changing your number?

If a subscriber of another operator wants to switch to Tele2, first of all, he should make sure that both telecom operators are ready to port the number. As of today, MegaFon, Beeline, Tele2, Rostelecom and MTS have declared their readiness. After checking the compliance of the operators, you can contact the nearest Tele2 communication store.

Here you will need to identify yourself by presenting your passport and write a transfer application. After checking the information about the specified number, you will need to conclude an agreement with the operator, after signing which the subscriber will receive a temporary SIM card.

Next, the new operator makes a request to port the number to the subscriber’s previous company. If she does not have any complaints against the client, then the number can be transferred and the subscriber receives his SIM card with the old number, but belonging to the new operator. However, before you apply, you need to prepare for the transition.

Terms and rates

Rostelecom charges a small commission for each top-up made by a subscriber of another telecom operator: a fixed payment of 5 rubles + 5% of the transferred amount. In addition, there are some restrictions on translation:

The minimum payment amount is 10 rubles, the maximum is 40,000 rubles;
No more than 10 refills per day and no more than 50 per month;
Monthly limit on transactions – 40,000 rubles;
A Rostelecom subscriber must be a client of the company for longer than 60 days.

Preparing for the transition

You must contact the service office of the current operator and clarify all the information about your number, in particular:

check who the number is registered to, that is, clarify passport details;
check the specified registration address, as a discrepancy may be a reason for refusal to transfer;
pay all existing debts by number.

Just in case, you can ask the operator for a certificate confirming all the data. After this, you can go to the Tele2 office and submit an application.

What to do if your number porting is denied

Reason: the number owner’s data in the application does not match the data from the previous operator. You need to correct the data from the previous operator; to do this, contact their service office. To successfully transfer a number, the owner’s full name and passport information must match.

After the changes have been made, you need to submit a second application to switch to Rostelecom at any service center.

Reason: there is a debt on the number from the previous mobile operator.

If you have an unpaid debt to your previous operator, this is a clear reason for refusing to port your number. Pay off your debt to your previous operator in a convenient way and apply for a second transfer to Rostelecom at the service center.

Reason: less than 60 days have passed since the last number porting.

you must wait until the end of the specified period and repeat the application to switch to Rostelecom at the service center.

Reason: the transferred phone number is registered in another region of Russia (subject of the Russian Federation).

You need to go to the service center in the region of Russia (subject of the Russian Federation) where your number was registered.

Reason: the number was blocked by the previous operator.

You need to unblock the phone number at the office of the previous operator. After unblocking, you must once again write an application to transfer to Rostelecom at the service center.

How long does it take to change the operator?

When porting a number, the period required to change the operator is of no small importance. Competition has led to the fact that cellular communication companies are trying to reduce lead times to a minimum. If we talk about the Law “On Communications”, then the following information is indicated there:

for an individual, a change from one operator to another can be carried out within 3 to 9 days;
for legal entities, the period for changing operators varies from 21 to 29 days.

In this case, the number can be transferred only if there are no debts to the previous operator company. If this arose after concluding an agreement on the provision of a service with a new operator, then the subscriber must pay for it within 10 days, otherwise the number transfer may be refused.

If all necessary conditions are met, Tele2 will transfer the number within 8 days from the date of signing the contract. However, the final deadline is determined individually in each individual case.

The day before the operator change date, the subscriber will receive an SMS notification with a reminder to reinstall the SIM card and indicating the exact time of the transition. During the period of number transfer, the phone may be out of the service area, but for no more than 30 minutes.

Conditions for transferring to Rostelecom while maintaining your number

To successfully transfer a phone number from another cellular operator, there should be no debts on the contract. Your phone number should not be blocked due to the loss of your SIM card, due to a court order, or due to debt for the services of your previous telecom operator.

In the application for transfer, you must indicate only current personal data identical to the information in the agreement of the previous operator (Beeline, Megafon, Tele2, Yota, MTS).

More than sixty days have passed since the last number porting. Only federal numbers can be translated.

When transferring a phone number from another operator, a short-term limitation of communication is acceptable. For example, outgoing calls and SMS messages may be unavailable for up to 30 minutes, incoming calls and SMS for up to 6 hours.

How much does the number porting service cost?

According to the current law, number porting is subject to a fee. The amount of payment must be set by the operator, but it cannot be more than 100 rubles. The cost of providing the service is charged by the operator to which the subscriber switches. An important nuance is that the amount of the fee does not depend on the status of the number; it is the same for all subscribers.

The Tele2 operator does not charge a fee for the initial number porting service, that is, the service is provided completely free of charge. New subscribers are offered starter packages with standard conditions for connection.

The number of operator changes is unlimited by law, that is, if you wish, you can return to the previous operator or find a new one.

Possible difficulties when porting a number

Knowing how to switch to Tele2 while keeping your number, it is advisable to know about possible difficulties that may arise after changing the operator:

After changing your mobile operator, delivery of SMS messages from banks may stop. This is due to the fact that banks periodically, according to the instructions of the Central Bank of the Russian Federation, check whether the client has changed his phone number or SIM card by checking the card identifier (IMSI). Therefore, after changing the operator, it is advisable to call the bank and find out how you can link a new number.
There may be problems with paying for mobile services. Theoretically, you can pay anywhere, but the money may not reach its intended destination. Therefore, it is better to top up your balance by paying by card on the operator’s website.
Some services may not work on the new operator’s website, since the “ported” number may not be recognized as its own. But most likely, this phenomenon is temporary.

In general, porting a number to a new operator is not as difficult as it might seem. And if you have any questions regarding the transition, you can always call the Tele2 support service and clarify the details.

How to buy a SIM card from Rostelecom

Let us immediately clarify that the provider offers a regular physical SIM card, which in its so-called technical characteristics does not differ from cards from other operators. This is NOT a virtual SIM card. To purchase it, just submit an application online on the official Rostelecom website:

Go to the “Mobile Communications” section on the website ( https://rt.ru/mobile/mobile_tariff ).
Check out the tariffs and choose the one that suits you.
Click the "Connect" button.
Fill out a short application.
Click the "Submit" button.

What's next? A company employee will contact you and inform you what further actions you need to take in order to quickly start using the provider’s mobile communications. Many people are interested in the question: does Rostelecom currently deliver SIM cards to your home?

After submitting your application, a specialist will contact you and clarify whether you would like to arrange free delivery of a SIM card to your work or office. After confirming the delivery terms, you will need to clarify what time and day you are ready to meet the courier. The courier will deliver you a SIM card, accept payment and hand over the necessary documents. You will only need to provide the courier with your passport.

You can also visit the Rostelecom office in your city to submit an application and fully issue a SIM card.

How to switch to Tele2 with your number: detailed instructions

The modern market for cellular communication services is represented by a lot of excellent offers. And current tariffs change and improve so often that sometimes it is simply impossible to keep track of it. Mobile operators also systematically compete with each other, trying to attract the attention of subscribers to their services.

That is why today quite often one can observe a trend in which subscribers decide to change their old mobile operator in favor of another cellular company. Fortunately, today such a possibility is real, and we will try to figure out how you can switch to Tele2 with your number in Moscow, St. Petersburg, and in any other city.

What can the client expect

Of course, losing a subscriber is a nuisance for any operator, so get ready for calls from your old provider - he will definitely try to persuade you not to make the switch, and may even offer an exclusive tariff plan on completely different conditions - at a lower cost and with a greater range of functions. Of course, it’s up to you, but carefully study the manager’s offers; sometimes the simplest tariffs can include, for example, more traffic or minutes for voice communications. Think about it, if this offer lasts for a really long time, then maybe you should refuse the transition. But if you are determined not to change your position, and to switch in any case, then wait for a message about the coordination of actions between mobile service providers. What to pay attention to: if you open the page of your personal subscriber account, then next to your tariff plan you will see a link - the number to be transferred, and if you click carelessly, you can click on the cancel function, since it is written in small print. Be careful if the terms of service provided by your operator do not exactly suit you.

Instructions for switching to Tele2 while maintaining the number

For a successful transition, you must follow the instructions that we offer for your review below:

Find the agreement that was concluded with the current operator when connecting. Make sure it is in your name directly. If you have made any changes to your passport data since connection, or the number is not issued to you at all, contact the contact center to make changes with the correct information.
Visit any of the official offices of Tele2 to draw up an agreement there.
After signing the contract, you will receive a new SIM card at the office.
Check your current account from the old operator for debts. If there are any, take care to repay them on time, since the presence of debts can cause problems with the transition.
Expect to receive a message about when you can start using the new Tele2 sim with your old number. Often such a message comes a day before the transition. And the transition takes place approximately 8 days from the date of submission of the application at the company’s office.

After completing the steps described above, you can start enjoying the selected tariff from your new mobile operator.

If you have any questions about this article, do not hesitate to ask in the comments. We will try to respond promptly.

By the way, unlike MTS, MegaFon and Beeline, which have a paid service for switching while keeping your number, switching to Tele2 with your old number is absolutely free.

How to change Internet provider in RT

Above we looked at how to switch from MTS or another operator to Rostelecom. But sometimes another need arises - switching to an Internet service. If you want to connect to the RT Network, take the following steps:

Check connectivity for your region and residential address. This can be done by calling the call center number, by contacting the sales office or on the official website.
If you are convinced that you can switch from Dom ru Internet or another operator to Rostelecom, begin the process of terminating the contract with the old provider. To avoid additional costs, carefully study the contract for the possibilities and consequences of termination of cooperation.
In the explanation of the refusal, indicate what exactly you are not satisfied with. Most often this is low speed, frequent breaks, lack of additional functions specified in the agreement.
Sign an agreement with Rostelecom. The company often offers bonuses to new customers that are worth taking advantage of. You need to check with the operator about the advantages of the transition. When concluding an agreement, pay attention to tariffs, equipment requirements, speed, purpose of visit, active traffic time and other features.

After signing the contract, use the services of the new operator and comply with the terms of the contract.

Now you know how to switch to Rostelecom with your number and whether it is possible to leave another Internet provider for RT. To do this, you need to take into account several operator rules and follow the recommendations specified in the article.