Description of tariffs from MTS for the Republic of Tatarstan in 2021

In Kazan and the Republic of Tatarstan in 2021, MTS tariffs are in effect, which are divided into 2 categories - offers for private subscribers and for corporate entities. Let's consider standard contracts with free service packages, TP for the Internet and communication without a subscription fee. In the corporate plans section, we will look at the “Smart Business”, “For the Internet” and “For M2M and IoT devices” lines. Alternative tariffs Megafon for the Republic of Tatarstan and Beeline

Tariffs for individuals

The main target audience for the provision of communication services is the operator’s private clients. These include all individuals who use cellular communications from MTS. Let's consider all the offers for this category in more detail.

Package plans

“Tariffishche”, “Ultra”, “Smart Top”, “Smart”, “Our Smart”, “X” and “My Smart”.

Tariffs that include any free (prepaid by you) volumes of minutes, Internet or SMS are called packaged. This category in Kazan is represented by 7 MTS contracts: “Tariffische”, “Ultra”, “Smart Top”, “Smart”, “Our Smart”, “X” and “My Smart”.

They all have different conditions and costs; briefly the conditions can be seen in the table:

Tariff line “All MTS”

This line stands apart from other operator package plans due to its novelty. It appeared quite recently, but has already gained popularity among MTS clients. Why? The possibilities of the “All MTS” line are endless. Yes, that's not a typo. This line includes 3 tariffs that completely cover the needs of the telecom operator’s customers.

• “All MTS” - unlimited calls to MTS within the Russian Federation, home Internet, MTS TV on channel 141, inexpensive communications.
• “All MTS mini” - also unlimited calls to MTS, there is home Internet, but MTS TV has only 56 channels. What's the benefit? The package costs only 250 rubles!!
• “All MTS Sputnik” - are you going to the country? or do you just want to connect satellite TV? Are you not interested in a discount on a 4g router and a satellite TV set? Interested? Then this tariff is for you! A complete set of equipment: 4G Wi-Fi router, satellite TV receiver and 0.6 m antenna for only 6,890-4,990 rubles.

You will find more detailed information in our article “All MTS tariff pros and cons“.

How to quickly reach a live MTS support employee

All subscribers are familiar with the 24-hour telephone number of the MTS operator 0890. A call to the contact center on this telephone number is free, but there are two significant drawbacks:

1. You can call the free MTS hotline using a short number only from the mobile phone of Mobile TeleSystems PJSC.
2. It is almost impossible to contact a live operator on this phone - you can “hang” on the line waiting for a connection for hours.

Few people know that the operator also has another short number for a toll-free support line - 0605. You can only call it from an MTS phone. You can connect to support on this phone in a matter of minutes.

Don't believe me? See how easy it is to call the MTS customer assistance service at 0605 in the video. In short, the instructions are extremely simple: call and listen to the answering machine (it doesn’t take long, about 10 seconds), and when it finishes, press “star”. That's it, wait to connect with a specialist. The method works 100%, we checked it.

Video “How to call an MTS operator 2020” (by number 0605):

No monthly fee

Tariff "Super MTS"

Most often, children and seniors choose offers that do not have monthly payments. In Tatarstan this is the “Super MTS” tariff. It allows you to make conversations within the subject even more profitable. Without connecting additional options, there is no monthly fee, but calls will not be free either.

The cost of calls to MTS numbers of the connection subject will be 75 kopecks per minute. Unlimited communication within the operator within the region is ensured by activating the additional option “Everything is super”. The number of free minutes is not limited. You will have to pay 6 rubles/day for an additional service.

Calls to MTS numbers in other cities cost 3 rubles/min. Calls to other local operators will cost 1.75 rubles per minute, long-distance calls – 12 rubles. International connections do not have a fixed price. The cost varies depending on which country the call is directed to. Calls with subscribers from the CIS countries are the cheapest - 39 rubles / min., Europe is a little more expensive - 49 rubles / m. Calls to other countries will cost 70 rubles per minute.

Without activation, the Internet is provided in 20 MB packages. Each volume costs 25 rubles. With the option enabled, the user will receive 100 MB of traffic every day.

The tariff can be changed using the combination *111*8888*1# or through your personal account.

Tariff "Guest"

For those who came to Tatarstan for a short time from the CIS countries, South Korea or Vietnam, a “Guest” tariff has been created. It is also suitable for those subscribers who often call international destinations. The plan has no subscription fee and provides a discount on connections to residents of foreign countries. Connects via the command *111*741*1#.

The cost of calls to local phones will be 1.7 rubles/min. regardless of the operator. Calls to other constituent entities of the Russian Federation will cost 5 rubles per minute. Rates for calls abroad:

• MTS Armenia (30 min. per day) – 3 rubles. Over volume – 5 rubles;
• MTS Ukraine, China, Kazakhstan Kcell – 3.5 rubles;
• Tajikistan Tcell – 4.5 rubles;
• South Ossetia, Kyrgyzstan, the rest of Kazakhstan and Tajikistan, Turkmenistan, Abkhazia - 12 rubles;
• Uzbekistan – 6 rubles;
• South Korea and Vietnam - 5 rubles;
• other numbers in Armenia and Ukraine, Georgia – 20 rubles;
• Azerbaijan and Belarus – 25 rubles;

For other countries, basic prices apply.

Messages can be sent to CIS countries at a discount. The cost will be 2 rubles/piece. In Russia, SMS will cost 1.5 rubles. Internet is provided at 20 MB. The price of each package is 25 rubles.

All MTS free hotline phone numbers

• 0890 is a free short number of the MTS operator for subscribers in Russia, Belarus and Vodafone Ukraine. A live specialist answers from 8.00 to 22.00 Moscow time. During other hours, it is impossible to reach a real person on this number, the answering machine answers.
• 0605 is a toll-free customer support number not advertised by the operator. You only need to call from MTS numbers. Using this number you can easily reach customer service and get help from a live person. How to read the article and watch the video.
• 8 (800) 250-08-90 - MTS hotline phone number for calls from any Russian phones , as well as operator clients with premium status. The toll-free line operates around the clock, but only VIPs can call this number directly to a live operator, without an answering machine. How to communicate with a support person to “mere mortals” was described in the article, read.
• +7 (495) 766-01-66 - free hotline number for contacting an operator from abroad. Calls from an MTS number are free from anywhere in the world, even from neighboring countries, even from Africa or the North Pole.
• 8 (800) 250-09-90 support phone number for clients with corporate SIM cards and the same tariffs.

Corporate rates

Running a business requires using standard mobile tariffs and specialized contracts for the Internet and managing remote equipment and smart devices.

For smartphone

Mobile communications for corporate clients are represented by the “Smart Business” line. Each tariff from the line has several free packages and different monthly costs:

1. “Start” is an inexpensive plan in the “Smart Business” series. Its cost is 350 rubles/month. For this amount, 500 minutes, 300 SMS and 5 GB of traffic are available. Calls and messages from the package are spent on both local and long-distance destinations. Connects via the command *111*184#. Unlimited is provided for conversations within the contract and traffic in instant messengers. Valid at home and while traveling.
2. “M” includes 1000 SMS and 1200 minutes to any phone number in the country. Traffic is available at 15 GB. The cost of this volume is 600 rubles. Activation via combination *111*509#. The Internet can be shared with other devices. Conversations within one contract and instant messengers without restrictions. The coverage area is all of Russia.
3. Smart business “L” costs 1000 rubles/month. The subscription fee includes 2000 messages and minutes, and 25 GB of Internet. Connects via *111*529#. Unlimited communication between employees and instant messengers. Valid when roaming within the country.
4. “XL” allows you to save on cellular communications not only in your own country, but also in international roaming. Connects via request *111*293#. When traveling around the world, you don’t have to pay for incoming calls for the first 10 minutes. Monthly payment 1500 rubles. It includes 5000 minutes, 3000 SMS and 30 GB of Internet. Traffic is not wasted in instant messengers. Calls between employees are free. The coverage area is the entire country.
5. “Unlimited” costs 2800 rubles. The amount includes 5000 SMS and 40 GB. Calls of any direction have no restrictions and are free. The first 10 minutes of incoming calls abroad are free. Connection combination *111*478#. Traffic in instant messengers is not charged. Communication between employees is unlimited.

There are general prices for the entire line:

• calls with local subscribers after spending free minutes - 1.5 rubles per minute;
• long-distance calls - 10 rubles;
• SMS within the region of connection - 1.7 rubles/piece;
• SMS to other constituent entities of the Russian Federation - 2.8 rubles.

Internet for business

We have developed our own offers for tablets, modems or routers that are necessary for running a business.

The “For Tablet” tariff is similar to the contract for private subscribers. The basic price also includes a traffic package and an additional service to choose from. Subscription fee is 400 rubles monthly. Internet is available for 10 GB. As an unlimited direction, you can choose: television, managing employees while traveling, data transfer through a corporate access point and cloud storage together with antivirus. You can join the plan using the command *111*745#.

Internet via a USB modem or router is provided by the Business Connect tariff. Connects only in your personal account or using a virtual assistant. Plan benefits:

• You can share traffic with several devices;
• Internet volume can reach 100 GB per month;
• 50 GB cloud storage and antivirus.

The cost varies depending on the connected additional options:

If none of the functions are activated, then access to the network is provided through the “Internet for a day” option. Its cost is 50 rubles/day.

Calls to all local numbers and MTS intercity numbers will cost 3 rubles per minute, calls to other telephone numbers in the country will cost 12 rubles. An SMS within the borders of your native region will cost 1 ruble/piece, to other cities 1.95 rubles.

For office

Managing remote devices and collecting data from a distance is carried out through the following tariffs:

Telematics

Allows you to manage SIM cards in IoT and M2M devices. The coverage area is the entire country. Activated only through the virtual assistant. The cost is not constant, depending on the connected packages. You can select the traffic volume from 5 to 100 MB. The minimum monthly amount is 35 rubles, the maximum is 120 rubles. CSD packages are available in sizes from 10 to 5000 minutes. The cost of the smallest volume is 12 rubles, the largest is 10,000 rubles. Messages can be selected in packages of 25 SMS for 25 rubles. or 50 SMS for 45 rubles.

loT for business

It operates not only in Russia, but also in the CIS countries, Asia and Europe. Packages can be selected depending on the field of activity. The kits are presented in 7 options:

Additional options costing 20-600 rubles are also available for connection.

MTS tariffs in Kazan in 2021 are intended for two categories of subscribers - private and corporate. Choose great deals according to your needs. If you don’t use communication services much, then it’s better to take a closer look at free plans. Package tariffs are more suitable for active Internet users and those who often call other regions.

How to contact MTS support service in other ways

MTS subscriber service is available not only by telephone. The television company's clients can receive online consultation:

• in the chat of the “My MTS” mobile application;
• in social networks.

Online chat with customer support on the official MTS website is not available at the time of writing this review (September 2020). Perhaps this is a temporary phenomenon and soon the operator will return the big red help button to his portal. This is what it looked like before:

Chat with a specialist

Online chat with an operator in the mobile application works around the clock. Starting a dialogue with support is very simple:

1. Open the program on your smartphone, the system will recognize you automatically if MTS mobile Internet is turned on. If not, you need to enter your login and password for your Personal Account.
2. Scroll down the screen and on the Support tab, tap the chat icon.
3. The “Smarty robot” will greet you and offer its assistance. You can briefly outline the situation, and perhaps artificial intelligence will offer a solution to the problem, or immediately ask to connect you with a living person. To do this, simply write and send the word “operator” .

Consultation via social networks

MTS official public pages are available on all major social networks:

• VKontakte - vk.com/mts;
• Facebook - www.facebook.com/mts;
• Odnoklassniki - ok.ru/mts.

To communicate with an MTS help desk specialist, you just need to have a personal page on one of these social networks. Just follow one of the links and contact support via private messages. Just like in a chat, a robot will answer you first, but he will switch you to a live consultant at the first request.

We hope that now you have no questions about how to call the MTS hotline and reach a live operator or chat with a person from online support. If you have any questions, ask them in the comments, we will try to answer!