Messages from operators are used to provide up-to-date information and communicate with the mobile subscriber. However, at times, such SMS leave many questions, and some even cause panic among the average user. This material will tell you about a strange SMS from Beeline, where you will be asked to confirm your passport details. We will tell you what kind of test this is and why you became a participant in it.
SMS from Beeline about passport details
What is this message?
It’s worth noting right away: SMS with a requirement to confirm passport data are not messages from scammers or hackers, but an official notification from Beeline’s automatic mailing system.
They are sent to a specific group of numbers that are subject to certain requirements and conditions. In this case, these subscribers, according to the system, are required to confirm their passport data due to outdated information or suspicion of “dullness”. Why such a requirement appeared in principle is discussed below.
Megafon.Bank
We have already written about this service. It involves issuing a card to pay for goods and services using your mobile phone balance. This service has online banking and a mobile application. In order to use them, you don’t need a card, so you can use your personal account or the Megafon.Bank application for payments. This service wins over the previous availability of the application and a wide range of paid services.
First you will have to log in. The login will be your phone number, and you will set the password yourself. Each entrance to the site requires confirmation with a one-time password. The application opens after entering the PIN code that you set during registration.
Similar to any other online bank. You can top up your phone balance from the website. You can see for yourself the number of payment directions. There are even charities and e-wallets, which are missing in the previous service.
For your convenience, a separate support service has been created. If you have problems with payments and transfers, you can contact us in several ways:
- 8-800-550-55-00 – free phone number for calls from any phone in Russia;
- 5555 – toll-free number for Megafon subscribers;
- +7-495-540-82-92 – telephone number for calls from anywhere in the world.
We conclude that this method is more thoughtful and convenient. For a one-time transfer, any Megafon will be suitable. Money will be even preferable, since it does not require authorization. If you make payments regularly, then remember the Megafon.Money website, or better yet, download the application.
How many times have they told the world: “Connect auto payment, and you will be happy.” But no. Many people continue to use payment or bank terminals to top up their phone balance. And that's okay. But here a problem arises: the money was sent to the wrong place. Agree, this happens. And a similar situation can happen to absolutely anyone. We were in a hurry, didn’t notice, got distracted – there are many reasons. And since there are problems, we need to solve them. In this article we will look at what to do if you made an erroneous payment, how to return it and what to do if you received an erroneous payment.
Why are you asked to confirm your passport details?
The main reason for the unexpected mailing from Beeline is the entry into force of amendments to the “Legislation of the Russian Federation”. Thus, from June 1, 2021, changes were made to the Law “On Communications”, providing for more stringent conditions for the use of mobile communications and user identification. Naturally, everyone has their own opinion, so some do not see anything infringing on the rights in such requirements.
Beeline Communications Law
As one might guess, the main requirement is to confirm the identity on the SIM cards of citizens used in various mobile networks in Russia. Subscribers of other telecom operators also need to confirm personal information: MTS, Tele2, Megafon, etc.
There are no “ideal” operators left for gray SIM cards, since from mid-2021 they not only break the law, but can be prosecuted. The gray SIM user will be blocked, the seller will be fined
Is this message a scam?
Today, there are quite a lot of methods of telephone fraud that are used by various attackers to obtain personal data of ordinary people, withdraw money from their accounts, and force a citizen to transfer a certain amount somewhere.
Therefore, it is not surprising that if an SMS is received, the content and essence of which are not entirely clear, then the person begins to suspect deception. The fact is that the government of the Russian Federation this year issued a special law, which came into force on June 1, 2018. Its essence is that a person purchasing a SIM card from any mobile operator must provide his personal data in return. This is done in order to increase the efficiency of searching for people who commit certain atrocities.
But before the adoption of this law, people ended up with a fairly large number of cards that were not properly registered. Naturally, mobile companies now have to correct this situation. We think it’s now clear why Beeline asks you to confirm your passport details? Almost always they come to old SIM cards or those that were designed somewhat suspiciously, that is, as they are called, they are “gray”.
What to do if you receive such an SMS from Beeline?
The only option to continue using the number is to comply with the requirements. Otherwise, your card will be blocked for the period specified in the notification, without the possibility of delaying this date. A valid reason may be a long forced absence from the country.
In most such cases (namely, if the number is in roaming), the SMS message arrives only upon return to the Russian Federation, with updated deadlines. But these are only special cases - the average subscriber must follow simple instructions:
- Open your personal account and find the “Personal Data” item among the settings. Next, follow the instructions and send scans of your passport.
Entering personal data in your Beeline personal account
- Come to the nearest office with a passport or other identity document (for example, a driving license).
- Explain the situation to the free operator, show the SMS, give the mobile number.
- Sign some additional papers, sometimes take a photograph with the specialist’s personal camera to confirm personal identification in the system.
If we are talking about confirming a list of numbers belonging to a company, their owner must come to the operator’s office with all contracts for the provision of communication services, basic documents confirming the existence of the organization.
By the way, a map of Beeline offices and communication stores will be relevant for Muscovites - moskva.beeline.ru/customers/beeline-on-map.
How to update account owner contacts
When changing your passport, you must update your contact information in your Personal Account. To do this, follow these steps:
- 1 Log in to the website and go to the section.
- 2 Click the Change
and in the pop-up curtain, click
Help
. - 3
On the page that opens, fill out a support request and attach the following documents:- a color scanned copy confirming the current contact details of the account owner (page 19 of the passport or a certificate from the passport office about changing the passport);
a color scanned copy of the main page of the new passport.
- 4 Click Ask a question
.
Ready! Employees will check the data and change your contact information in your Personal Account. After the update, you will receive a notification message.
Is it possible to bypass these requirements?
Unfortunately, such strict conditions really cannot be circumvented - if completely ignored by the subscriber, he will be blocked automatically. Most often, 1-2 weeks are given for identity confirmation, which in principle is quite flexible.
The only option is to buy “gray” SIM cards and constantly change them if for some reason you cannot register the number in your name. True, according to participants in specialized forums, “fake” numbers are now live quite a bit - after a couple of days, a corresponding message is sent to the number that has just started to live.
If the number has already taken root and it is possible to provide personal data, we go to the office and explain the situation. It sounds incredible, but there were precedents for reissuing “gray” cards to real people - users did not have to pay extra or pay a fine.
True, there was no official “cry” from Beeline for its own design of dubious SIM cards - it’s worth a try, because they don’t beat you up for demand.
How to transfer funds from Megafon to Qiwi wallet
Today, this type of transfer is gaining popularity after the integration of the two companies, so it will be important to recall the procedure for transferring funds from a mobile to a QIWI virtual wallet. This method of replenishing your wallet is very convenient if it is not possible to replenish it using bank cards. To top up your QIWI account from your Megafon account:
There is good news for all owners of a SIM card from the Megafon operator. You can top up your virtual wallet without using a computer or laptop, much less the QIWI.com website. To do this, you will only need to send an SMS message to the short number 8448 with the symbols “XXX – 999”, where instead of X’s is the wallet number, and nine’s are the amount by which you need to top up the wallet. To confirm such a transfer, you will need to send a reply message.
Mobile operator MegaFon has stopped accepting payments from the Svyaznoy network of stores. According to the electronic publication Digit.ru, payment acceptance was suspended from 17:00 Moscow time on August 25. Until now, according to the publication, it is not possible to pay through Svyaznoy stores; The sale of operator contracts occurs as usual.
The press service of Svyaznoy noted that MegaFon’s acceptance of payments was interrupted without explanation. MegaFon confirmed the suspension of payments, but did not explain the reasons for its actions.
As stated in a press release from the Svyaznoy network received by Lenta.ru, on July 18, MegaFon demanded from the network of salons an additional financial guarantee, which was not provided for in the current agreements of the parties, and later warned that it would suspend accepting payments if no guarantee will be provided. Although Svyaznoy considered the demand unfounded, the chain of salons nevertheless decided to comply with MegaFon’s demand. Although the funds were transferred on August 22, the acceptance of payments was still suspended on August 25. MegaFon did not comment on its position.
At the beginning of July, it became known that VimpelCom (operating under the Beeline brand) refused to cooperate with Svyaznoy, as it plans to develop its own communication stores, as well as Euroset, which it owns on a parity basis with MegaFon.
It was previously reported that after VimpelCom refused to cooperate with Svyaznoy, the latter lost $40 million a year, and the owners of the salon chain began searching for an investor. On August 9, it became known that Mikhail Prokhorov’s Onexim group had previously agreed to purchase 50 percent of Svyaznoy.
Answers from experts
we are X:
buy the Pcheline database and look there costs 150 re at the Mitinsky or Tsaritsyn markets
Alexey Kremenetsky:
Call the customer service line and complain that a guy you don't know is bothering you. They will do the rest themselves.
Konstantin Karpekin:
Contact your operator and ask them to provide you with a printout of calls, depending on what you are connected to, you can ban any number right at the operator’s office.
Bang, bang!!! oops: pssss...:
Read: Ways to disable SMS dialogue from Beeline
in general, no matter what, you won’t get the data, unless of course you know someone from the operator or on the Euronetwork. Putting a ban is the best way out.
INSOMNIA:
you can call from some landline number, pretend that the Beeline company is offering some kind of freebie and clarify the subscriber’s details, somehow unobtrusively...))) like: you need confirmation for activation...
Olyapka:
Even if you buy a base, then does the girl go to visit the dude, prudently taking a bat? Such issues should be resolved by the operator, notify him - and let him decide
aq:
whitespot/articles/34
Imagine: 5 minutes before closing, you, like a real detective, approach a pretty girl operator, trying to persuade her, bribe her, and give you the name of the owner of this number. You tell her how he torments you at night, you get more and more money... But the girl tells you about the rules of confidentiality, that I can fire her for this. Of course, you don't get the name of the torturer.
But don’t be discouraged, there is another way. Pretend that this is your number, go to the operator, tell a sob story about how your phone and passport were stolen. Mention that all your work is done on your cell phone, and ask you to restore the SIM card, so you can find out who it belongs to. Are you a good actor? Then you can try it!
Anatoly:
only through the telecom operator
Nickname:
Call and ask; What is your name? =))
Anna Zaitseva:
Syoma Babayan:
Enter the number in Viber or WhatsApp) if the person is modern and uses these programs, then at least you will recognize the name)
Almaz Absalyamov:
I'm having the same question myself :(
Uzun Tanechka:
help me find out whose number is 0997746086
Natalya Chikisheva:
how to determine whose phone number is 89137384171? my brother is missing, I don’t want to contact the police, I last called from this number
Petros Danielyan:
R
Vyacheslav Kiselev:
WHO IS THE OWNER OF THE ROOM
+79101022210 URGENTLY NEEDED!
MUST BE ANONYMOUS!!!SO HE DON'T KNOW ABOUT ME! FIRST AND LAST NAME ONLY NEEDED!
Maria Kareva:
89144601254 who is the owner of the phone number!? Please find out)))))))
How to get your money back
If you put money on your phone, but it doesn’t arrive, first of all you need to make sure that you really put money on the wrong number, and only a check can help with this.
If you still have the receipt, you can return the payment that went to the wrong subscriber. If you throw away the check - and most people have this habit - then you will no longer be able to help yourself.
Then, if you have a receipt, check if your payment meets the following requirements:
- The payment was made within the past two weeks
: if you deposited the money 15 days ago, then it will not be possible to return it; - The error in payment is no more than two digits:
if you have already made a mistake in three digits, you will not be able to return the money; - The owner of the number where the money was received is a Megafon subscriber and an individual
: when sending money to a subscriber of another cellular operator or a legal entity, you will need to contact the communication salon of this operator, but it is not a fact that your request for a refund will be satisfied.
If, according to the check, your payment meets all the requirements, you can get your money back. How to do it?
Call the number 0500977
from your number or
+7-923-250-00-43
– from another number.
To return the payment, you will need:
- Indicate “correct” and “incorrect” numbers
; - Exact date and time, according to the receipt
; - Payment amount.
If the payment was made with a commission, you will need to indicate the payment amount minus the commission, that is, only the amount of funds received.
An application for a refund when sent to an erroneous number is considered within three working days. The result of the application review will be sent to you via SMS.
If you do not have the opportunity to call and leave a request for a refund by phone, you can contact the Megafon communication salon, consult with specialists and write a statement.
Please note that after consideration of the application and its satisfaction, the money will be returned to you only if the required amount is available from the subscriber to whom the money was sent by mistake.
Required documents
To change the owner of a SIM card, you need to provide:
- general passport;
- an application filled out according to a unified template.
If the owner is an organization, then you will additionally need:
- notarized power of attorney for the right to conclude such agreements on behalf of a legal entity;
- a copy of the company registration certificate of their Unified State Register of Legal Entities;
- a copy of the certificate of registration of the organization with the Federal Tax Service.
We recommend: 3 simple ways to transfer money from Yota to Beeline
You can view the sample you need to use to fill out an application and download the form on the official Internet portal:
- “Help” tab;
- section “SIM card and number”;
- item “Change number owner”;
- column "Documents".
The document indicates:
- personal information about the owner (full name, series and number of passport, contacts) or information about a legal entity (name, form and date of registration, location address);
- information about the person for whom the contract is being renewed (full name, passport details);
- item on balance balance (transfer to number or withdrawal to specified details);
- agreement to pay the cost of the tariff and service;
- Date of preparation;
- signature with transcript.
Application samples:
Is it possible to ignore a message like this?
You can ignore such an SMS only in cases where a person is ready to part with his SIM card. The fact is that if you do not comply with the requirements from Beeline, then the company will proceed to the procedure of blocking the SIM card within one or two weeks.
A little more time is allocated only to subscribers who are currently roaming. They will typically receive this notification when they return to their normal service area. Therefore, they have the opportunity to use the services a little longer than other people.
It can also be ignored if the person is satisfied with the period given to him before the start of the blocking procedure. In other situations, it is better to solve the problem.
Best answers
odins:
go to Berlin with your passport and ask there, maybe the tariff agreement has changed and you need to fill out something
Karim Radjabov:
So how? I have the same bullshit. Did you succeed?)
Alexey Dolmatov:
I managed
JohnyRussia:
Yes, all this crap doesn’t help, at least a hundred times with a passport, go to different offices and update your data, nothing will work, even if you send a complaint in writing to the office... The only thing that helped was when I was fed up with everything and I went and wrote an application to transfer the number to to another operator, then on the same day everything worked immediately and I was able to transfer money to qiwi... Dumb Bee...
Alexander Plotnikov:
Moronic beeline, they're sick of coming up with all sorts of crap, they won't pay a damn thing!!!
Tanya Kiseleva:
It's just that your SIM card is not registered yet
Oleg A:
sheep bilaye
P.N:
I have the same garbage hanging on my SIM card 3k and I can’t get it out because the dealership didn’t pass on my passport details and the SIM card seems to be not registered with anyone, it’s hanging in the air
Answers from experts
Oleg:
yes, they will block it.
Tramp:
Well, confirm))) They will open some fly-by-night company using your passport data and give you a couple of tens of millions of loans))) You are being scammed!!!
Anna Heavenly:
my father was blocked, he was afraid to tell his passport details
wallhack:
go to the office and find out whether you will block it or not
Ataman:
If you use this number constantly and it is registered to you, then you don’t need to do anything, especially transfer your data to third parties. You can also send your bank card number and PIN code
Natulya is a beauty :):
They double-check your passport details so that there are no SIM cards that are registered on one passport, but are used by a completely different person, or are not registered at all. They can turn off the connection. Go to a communications salon with your passport, do you feel sorry?
jiri J:
I was also sent this message. And in the office they say, everything is fine, it’s a mass mailing, don’t worry, they won’t block it, and you don’t need to confirm anything. So don't worry, everything will be fine.
Denis:
Beeline never sends anything. All my family’s SIM cards have been hanging on me for many years. More likely, at one time they connected a SIM card in some eatery, where they filled out the contract by hand. In the future, when entering data into the database, you still need to be able to recognize the handwriting. That's where the problems come from. It’s easier to connect to the operator directly at his home sales office. This is so for the future.
Denis Korablev:
They are again giving people nightmares, and commentators are still adding fuel to the fire. I answer you as a lawyer: firstly, the law does not apply to you, but to the operators. We are used to scaring people with laws. Operators must find a way to verify the data, yes it is. secondly, no verification period is ever indicated in any SMS, as commentators often like to scare you that they will block you. Some even manage to voice deadlines. Read your SMS carefully, there are NO deadlines for which you must go to the office, because the operator DOES NOT HAVE THE RIGHT to present these deadlines to you. Thirdly, read the law carefully and you will be happy: “- Federal Law of July 7, 2003 N 126- Federal Law “On Communications”; “The operator is obliged to stop, upon receipt of a corresponding request from the body carrying out operational investigative activities, the provision of communication services in the event of failure to confirm within fifteen days the correspondence of the personal data of actual users with the information stated in the subscriber agreements, as well as in the event of prevention and suppression of crimes using communication networks and means of communication...” “As long as there is no request from the intelligence services, no operator is going to disconnect you! Now the only question is, are the special services interested in you? If not, then move on with your life in peace, no one needs you. And fourthly, telecom operators explain that “If the subscriber does not confirm the information specified in the contract, the provision of communication services may be suspended.” The provision of communication services has been SUSPENDED, and not the termination of the contract with you. They will suspend it, then go to the office, provide your passport and you can continue to use it.
Read: Sberbank money transfers
Bottom line: it’s a pity for the old people who were encouraged by unfortunate commentators to drag themselves to the operators’ offices, where in the worst case they will also require you to pay for the data confirmation service, and in the best case they don’t put a mark that you came and your grandmother will have to go there several times.
Valentina Breslavskaya:
My husband was blocked in the summer, now I received a text message
Gennady:
Yes, it's okay to go like that. the nearest office is 230 km from home. thanks to the state.
Nayn:
When they block it, then you can go.
Alexey Internet:
If the number is not registered in the system, then you will not be able to enter your personal account. If you are logged in, it means your SIM card is registered. To find out if it is registered in your name, call the Beeline call center 0611. Subscriber data is not displayed in your personal account.
It’s even better to register yourself - then you’ll be sure. Beeline has such a product - SIM cards for the Internet with Internet packages at a competitive price: 10 GB - 290 rubles. 20 GB — 390 rub. 30 GB - 490 rub. + Unlimited night internet. Where the subscriber himself registers his SIM card through the Beeline call center. You can order such a SIM card on the website: with free delivery.
Oleg:
and they don’t write personal data there. Yeah, that’s the number I use, then without a declaration of war on the one hand, how can a dick in the form of a Beeline terminate the contract without explanation, how do you imagine that?
N:
there is no data in your personal account
Valentina Egorova:
will be blocked in 30 days if the data is not received. Go to the office, let them write there, they probably bought it on the subway...
