How to unlock a Yota SIM card, reasons for blocking and ways to eliminate them

Second way

A more complicated option is to try to get root rights to your device, find a program on the Internet that allows you to bypass the lock and install it on your phone.
It is not a fact that it will not turn out to be malware. In addition, traces of this program may remain on the phone, and the service center will also have to pay to remove them. Some citizens offer to sell the unlock code, and they can ask for different amounts depending on their appetites. At the same time, there is a very high probability that they will take the money but not send the code. So, summing up all of the above, the most sensible decision is to check the phone before purchasing for the presence of firmware for a specific operator and correlate the information received with your wishes.

Let's sum it up

There is no need to get upset and panic if the SIM card of your phone number is blocked. There are many ways to help resolve this problem. Follow the above tips, and this flaw in the operation of a complex electronic device will be eliminated.

If the phone asks for a PIN code when turned on to unlock the network, with a high degree of probability this means that it is programmed for a SIM card of a specific operator and will not work with another. There may be several options for solving the problem. The easiest one is to purchase a SIM card from the operator for which the phone is programmed. Most operators allow you to save your number.

How to unlock a SIM card

If you entered the wrong PIN code for your SIM card three times, you can unlock it using the PUK code.

After an incorrect entry, the device will prompt you for it. You cannot change the PUK, and you have 10 attempts to enter it. There are also situations when the PUK request is not displayed on the screen. If, after incorrect attempts to enter the PIN on the SIM card, the request for the PUC code is not entered, then use the combination **05*PIN code*PIN# and press call.

If the PUK code has not been saved and you have not remembered it, then the question arises, what to do when the SIM card is blocked? In case of blocking, the only thing that will help is to replace the SIM, which can be done in the operator’s salon.

This service is provided free of charge, and the balance, number, plan and associated services will be available on the new card.

To get a new SIM card, the owner of the number with a document will need to contact the market, submit an application and receive a card. The procedure takes only a few minutes.

After receiving the newest SIM, you need to keep in mind that it has fresh codes installed that need to be saved. If necessary, change the regular pin to a fresh one, which will protect your SIM card in case it falls into the hands of fraudsters.

Technical data

New equipment from the mobile operator Yota provides the opportunity to provide unlimited and high-speed access to web resources. In this case, you can use the network without restrictions. After purchasing a modem, it is better to immediately study the instructions from the manufacturer, which can be found on the official website of the Eta company. It displays the technical characteristics and capabilities of the modem; there will be points aimed at correctly configuring the equipment when connecting.

If necessary, download the appropriate software, as well as update it during operation. Depending on the situation, Yota 4G is unlocked so that it is possible to use the modem together with other SIM cards from other cellular operators.

The data transfer speed on the router reaches 54 Mbit/s. It holds a SIM card and also has an antenna to improve the quality of communication when using the equipment. The following parameters are required for the operation of a 4G modem from Eta:

• B3 1800 MHz.
• B7 2.5-2.7 GHz.
• B20 800 MHz.

As for the operating system of a computer or laptop, outdated Windows XP SP3 will be sufficient. The modem will function fully on Linux, Mac and other systems.

How to block a SIM card from the Yota mobile operator for a while?

If you are tired of constant calls to your mobile phone and want to temporarily be in silence, then you can block your Yota SIM card for a while using one of the following options:

• Call 8-800-550-00-07 (toll-free) and state your request to the operator
• Write a letter by email
• In the “Personal Account” on the official Yota website
• Contact the nearest Yota customer service office and write a corresponding application

In the first case, you will need to call the service line, wait (it may take a relatively long time) for a response from a company employee and ask him to temporarily block your number.

The employee will ask you to dictate your passport details, and if they are correct, he will fulfill your request.

In the second case, you must also state your request, but in writing and send a letter to the specified address. They will contact you after a while - please include your number in the letter for greater convenience.

And finally, there is another option - come directly to the company’s office.

At the office you will need to write a statement, after which your SIM card will also be blocked. At any time convenient for you, you can connect it again using the same methods described in this review.

Don’t forget that no matter how much money you have in your personal account, you will never get it back. Therefore, try to transfer them to another account in advance, or deliberately ask the company employees to help you with this issue.

There are, of course, cases when the Yota operator can block your SIM card without your knowledge.

This happens when you violate the law or the terms of a contract (usually due to incorrect information about yourself).

Incorrectly entered PIN code

In this case, to unlock the Yota SIM card, you just need to enter the secret code PUK. You can find it in the original packaging of the SIM card. Enter this code on your smartphone and your SIM card will be unlocked instantly. If this envelope is lost, then you can find out the PUK code from the operator’s support service. You can contact specialists through the official website. You can also write an email or call from another phone number: 8-800-550-49-55. The subscriber can also chat on the operator’s website.

Answers to other possible questions

At this point you will read how to find out other things that may interest you when using Iota mobile communications.

How to find out Yota internet speed?

You can find out the speed of the Iota Internet connection by conducting a special test - SpeedTest. You can read how to do this in the article “Internet speed Iota”.

How to find out the password for Wi-Fi Yota?

Unfortunately, there is only one way to find out your Iota Wi-Fi password if you have forgotten it. To do this, you need to go into the settings of your USB modem with Wi-Fi or Wi-Fi router. You can do this by typing https://10.0.0.1 or https://status.yota.ru in your browser. For more detailed instructions and information on what to do if problems arise during the process, you can refer to our article “Setup 10.0 0.1 on Yota”.

If you have problems finding your password, you can reset it using a hard reset. How to do this, read the article linked above.

It is also possible that you buy a router from Yota with a password already set. In this case, to recognize it, carefully examine the surface of the router and its box. The preset password should be written down somewhere.

How to find out the Yota modem model?

To find out the model of your USB modem from Yota, you will have to go to the device manager on the computer to which the modem is connected. You can do this as follows:

1. Simultaneously press the Win (window icon between the left Ctrl and Alt on the keyboard) and R buttons.
2. In the window that appears, enter the command mmc devmgmt.msc.
3. Find the “Modems” item and click on it to expand the list of devices.
4. Select your modem from the list (most likely there will be one) and in the context menu (which is called by right-clicking) find “Properties”.
5. Open the “Diagnostics” tab and click on “Poll the modem”.

This way you can find out not only the model of the Yota USB modem, but also its IMEI.

How to find out the SIM card number on a Yota modem?

To find out the Yota modem number (the number of the SIM card used in the modem), you can use one of the following methods:

1. Through your Personal Account (you can also find out your Yota Personal Account number there).
2. Go to https://10.0.0.1 or https://status.yota.ru. The number you are looking for will be designated as Call ID.
3. Using the symbol combination *103#, after first removing the SIM card from the modem and inserting it into the phone.

How to find out your tariff plan for Yota?

Unfortunately, it is impossible to find out your Yota tariff using a short USSD code. To find out which tariff plan you are on, you will have to go to your Personal Account on the official Yota website or use the application. You can also ask this question to the help desk.

How to find out where the Iota tower is located?

You can find out where the nearest Iota tower is located using the coverage map on the official website. Unfortunately, it does not give a specific location of base stations, but it is quite possible to calculate their approximate location and determine the quality of mobile and Internet communications.

How to find out the Iota PUK code?

A PUK code is required if you entered the PIN code incorrectly three times and your SIM card is blocked. You can find out the PUK code by contacting Yota technical support using any of the above methods.

Yota can block a SIM card for various reasons, for example, if you lose your smartphone or have a debt on your account. And when the number becomes unavailable for use, users look for options on how to restore the Yota SIM card. It is worth considering the methods by which the malfunction is eliminated.

For smartphones

At the moment, there are several convenient ways to contact the Yota help desk and technical support.

Every major company producing mobile gadgets tries to stand out among other competitors with its own original style. This circumstance may cause some difficulties during installation.

That is why it will be useful for subscribers to learn about activating a Yota SIM card on various devices.

To do this, you need to insert the Yota card into your mobile device, for example:

• modem;
• Tablet PC;
• mobile and so on.

To activate Yota on your phone, you will need to repeat the same algorithm as with any other mobile gadget. To make sure it is working properly, you can:

• call your mobile operator;
• check the status of your personal account;
• attempt to access the Internet.

The card does not work if the network indicator scale is not displayed on the display or if mobile services are not available. In this case, it is recommended to repeat the procedure and also check your mobile gadget for serviceability.

The SIM card can be activated in one of the operational service departments for Yota subscribers, where you can always ask a qualified specialist to assist you, ask any question or check the functionality of individual services.

Before discussing the direct activation of a Yota number, it is important to note that, unlike the giants that have been operating in the communications market for a long time (MTS, Beeline, Megafon and Tele2), this communications provider has released several types of SIM cards for different devices (tablets, phones, modems ), and the SIM card purchased for one gadget is not suitable for use in another.

When does the need for recovery arise?

Agree, few people want to restore an ETA SIM card just like that. There are usually good reasons for this operation. A card is a small microcircuit. It stores information and is linked to a specific number on the satellite. Due to its size, the SIM card does not withstand various impacts, moisture or scratches quite well. It can easily break down: the subscriber may begin to lose connection or its quality will be unsatisfactory. If you notice such symptoms on your device, you can safely go to the salon and write an application for reissue. Quite often the reason for the need may be:

• Mechanical damage - impacts, bends, scratches.
• Natural wear and tear of the card - with prolonged use, abrasions appear on its surface.
• Theft or loss of a mobile device.
• Purchasing a new phone that supports a new SIM card format.
• There are problems with communication.
• Switching to Yota from another operator.

Modern mobile devices are equipped with very small SIM card slots. It is not necessary to change it for the card to start working in it. There are special devices that can cut it to the desired format. But only professionals can do this - if you start cutting at home, you will damage the chip, which will cause the SIM card to stop working completely. The only way out of this situation is to completely replace it.

If you decide to restore your Yota SIM card via the Internet, you will save time. You will receive a card with the same tariff and balance as before.

The set of available additional packages and services will also remain. Such information is stored on the operator’s servers, so it is impossible to lose it. To avoid losing necessary and important contacts, make a backup copy in advance. This way you definitely won't lose anything.

Contacting the service center

There are several options for unlocking a 4G LTE modem device. Each of them has its own characteristics and can be used in certain situations. The most popular of these is contacting a service center. Your visit will be taken into account, but you will have to wait several months for a response.

After the set period has expired, company representatives will contact you and tell you about the results of working with the modem. When a positive response is received, all you have to do is come to the mobile operator’s office and pick up the modem. Now it can be used with absolutely any SIM cards from cellular companies.

I don’t like this method of unlocking the Yota modem because of the long period of time it takes to receive a response. Not everyone will be ready to wait several months to access the Internet and open web resources again. For this reason, another possible option should be considered.

Firmware for different modems for Yota

Let's consider the opposite situation, when for the modem that the user has, it is necessary to update the firmware for Yota. Below are the layout options for the most popular devices.

How to flash a ZTE MF180 (or MF823) modem for Yota

Devices of this model were actively sold until recently, so the question of how to unlock a ZTE modem purchased from a previous provider under ETU is still relevant. To do this, in the existing software you will need to replace the PCUI.VN file in the modem memory. You will also need to download the QPST program.

To perform a free flashing you need to do the following:

• use the dccrap utility, which is a hacked version of the paid Dc-Unlocker program. It should be remembered that unlocking will only be possible on the “native” files of the modem. Otherwise it may fail;
• open the software of the operator who sold the equipment;
• install Iota SIM card;
• connect the equipment to the computer;
• the program will ask for a 16-digit code, you just need to close it;
• launch DC Unlocker2 and select “ZTE datacards”;
• When selecting a model in the “Select Model” option, leave it at “Auto detect”, use the magnifying glass icon to identify the modem. After selecting it, the message CARD = LOCKED will appear in the lower window of the screen;
• Click on “Unlocking”, then – “Unlock”.

After completing all the specified actions, the equipment will be unlocked.

Huawei E3372 (or E173) modem firmware for Yota

To hack Huawei E3372 and E173 modems, you will need a Huawei Modem terminal. After starting the program, the port to which the device is connected is automatically found. The user must click the “Connect” option, a list of resources will appear that contains the required code.

Please remember that some devices may not accept AT commands. To avoid making a mistake when trying to bypass such a limitation, it is recommended to entrust this procedure to a specialist.

How to flash a Beeline modem for Yota

To flash Beeline modems, you can use both paid and free working unlockers that are publicly available. To find them, you can use search services or torrent sites. On some resources, if necessary, you can always get practical advice on stitching the desired model.

For all operators, unlocking a modem on Yota requires replacing the old program from a third-party provider. For flashing you will need:

• suitable PCUI.VN file;
• device firmware file from ETA;
• QPST software package.

Before starting the procedure, you need to download and install QPST, unpack the firmware files from the archive and insert the modem into a free USB port. You must enter information about the modem port into the running QPST program (this can be checked in the Windows Device Manager). Next, you should add a new port, launch the EFS Explorer component and confirm the action

It is important to check the presence of the PCUI.VN file in the root directory of the modem’s flash memory (if it is missing, you should copy it to the specified location). Now you can run the executable firmware file from ETA, wait for it to finish running and you can go online

How to flash a Megafon modem for Yota

As with devices from other operators, unlocking a router from Megafon requires a special code, which can be obtained on forums, using special services or applications, for example, DC-Unlocker.

To unlock a device on special sites, as a rule, the following procedure is performed: the desired model is selected from the list of devices according to IMEI, a code is displayed on the screen, which must subsequently be entered in the window of the “native” program from Megafon.

There is another option - using the DC-Unlocker utility, which can be downloaded from the developer’s website. After installing it on a computer with a connected modem, this program will conduct independent testing and select the appropriate update.

Alternative options

Reflashing can also be done using other methods:

1. Find sites on the Internet that provide this service and purchase an unlocking code. Using a special unlocker program and code, perform an “unlock”.
2. Use the modem software. To do this, you need to connect it via USB, enter the settings and update the firmware.

Important! In these cases, the entire responsibility for making changes lies with the user. If he does everything correctly, the modem will be unlocked.

Is it possible to permanently terminate the contract and disable Yota?

A subscriber of a mobile operator has the right not only to suspend the provision of communication services for some time, but also to finally terminate the contract.

To do this, he should draw up a corresponding application in any form and submit it to the service and sales point.

There is also such a thing as a subscriber’s refusal to fulfill the terms of the contract unilaterally. A refusal is considered to be the failure to receive funds to the account for one hundred and eighty-three calendar days in a row, or the failure to use communication services for a similar period of time. In fact, this is tantamount to terminating the contract.

Refunds are made minus the prices for services provided by the operator.

In addition, the amount of such a refund can be calculated in proportion to the number of calendar days from the date of termination of the contract until the end of the current billing period. Based on a written application from an individual, the operator can return unspent money to his card/account.

More recently, a new mobile operator YOTA appeared in Russia, which offered its subscribers very attractive tariffs and service packages at a low cost.

This company has become a competitor to those that have already taken root, so you can also notice a decrease in the cost of services of such long-known operators as Beeline, Megafon, MTS.

Since everyone has at least 2 SIM cards, sometimes there is a need to block one or both of them so that funds are not withdrawn from the balance. Now we will figure out how to block an Iota SIM card permanently or temporarily.

What does flashing the modem give?

How to set up an Iota access point on an Android smartphone

The device's memory contains programs that control its operation. If you change them properly, it will work in cases where other cards are inserted into it. Then you can use the services of the company that offers the most favorable conditions.

However, you need to understand that “unlocking” the Yota 4G LTE modem is a very responsible operation. If you make a mistake, the likely consequence may be that the device will not work. Therefore, it is necessary to have a good understanding of what needs to be done, or entrust this work to professionals.

In what cases is restoration required?

There are enough reasons for this: the card is lost, the phone along with the SIM card is stolen, or the subscriber has not used it for a long time. In such cases, there is no need to despair. It is worth finding an agreement on concluding services, taking your passport and heading to the nearest ETA office.

Re-issuance of a card may also be required under the following circumstances:

• Inappropriate format for smartphone;
• Physical damage;
• Unsuitability (may occur after several years of use).

Lost or stolen SIM card

If you lose your SIM card, it must be blocked immediately. This is done in several ways:

• Through your personal account on your computer. Select the “SIM Management” section, then “Block”.
• Submit a request by email
• Via live chat.
• Call technical support.
• Contact the company office.

If the SIM card is stolen along with the phone, do not hesitate to block it. This is necessary for your own safety. You can restore your Yota SIM card like this:

Find the nearest office in your city, not forgetting to take your passport and contract with you.

• Fill out an application.
• Get a new one.

The card is usually issued immediately. Once received, you must activate it. This is done quickly and simply - the card is inserted into the phone. Sometimes you need to re-register on the yota.ru website.

They can either issue a new card or return the old one. In the first case, the tariff, invoice and number are not saved. When you receive a duplicate, the previously deposited funds, tariff plan and number remain on the SIM.

Blocked due to debt

If a SIM card is blocked due to non-payment for services, it can only be restored by topping up the balance. The blocking will be removed automatically. To avoid late payments, install in your personal account. You can also set up automatic account replenishment through any application related to money: Yandex, Sberbank, Qiwi.

Other situations

There are other reasons why the Yota card could be blocked. The most common is long-term non-use. If the client has not used the provider’s services for more than three months, then it can be unblocked. In this case, the old tariff is not saved. A blockage with the impossibility of recovery will definitely occur if the balance was zero.

There are times when a person enters the PIN code incorrectly when turning on the phone. If you do this several times, a blockage occurs. You can restore access yourself by entering another code that is indicated on the package - PACK code. If there is no access to the packaging, then you will have to go to the provider’s office. Or find out the code through the call center or online chat.

How much does restoration cost?

For reissue of a card of a different format (nano), a fee of 100 rubles may be charged. The cost of courier delivery is on average 300 rubles.

The addresses (offices, branches) of replacing the Yota SIM card can be viewed on the provider’s website, in your personal account, or you can find out by calling 8-800-550-00-07. Calls for network clients are free.

If the phone was lost or the card failed, before restoring the Yota SIM card, you should find out about the cost of the procedure. The company provides this service to its clients free of charge. As soon as the subscriber receives a duplicate, he will no longer be able to use the old card.

Please note: If the client does not use the SIM card for a long time, it is blocked and cannot be restored. Therefore, it is worth finding out in an online chat or from a consultant in the office how long it will take for the SIM to be deactivated

How to restore a SIM card, Yota number?

When we lose a SIM card, then, of course, we want to restore it. How to get your Yota SIM card back?

The Yota company provides favorable tariff plans not only for the Internet, but also for communications. The operator uses regular SIM cards that can be installed in any device. How to restore a Yota SIM card if it is lost?

How and where to restore a Yota SIM card?

Every mobile operator has the ability to restore a SIM card. If for any reason you have lost your SIM card, you will always be given a duplicate. The SIM card needs to be replaced if:

• She's damaged
• She's lost
• Its format does not match the required one

A SIM card is an electronic device that has a small chip inside. Therefore, it is not surprising that it also breaks down, like any other technical device.

Sometimes there are problems with storing contacts, causing the phone to behave incorrectly. In this case, you need to replace the SIM card while keeping the number.

What to do if you lose your phone

First, try calling him - maybe he is somewhere nearby. Also walk through places where you were a few minutes ago. It is quite possible that the handset with Iota’s SIM card lies somewhere in the grass, a desk drawer or in the next office (room). Remember where you last saw him. If the searches do not lead to positive results, then the number must be blocked - if the phone is lost, attackers can find it.

In order to block a Yota SIM card if you lose your phone, you need to use the online chat on the operator’s website or contact the official office. In the chat you will be asked for your passport information; in the office you will need the original passport. But for some reason Iota did not provide such a simple tool as calling a hotline - in any case, only the above blocking methods are indicated on the operator’s website.

You won't be able to block a Yota SIM card via the Internet. Firstly, there is no personal account for phones on the site - only for modems. Management is carried out through a mobile application. And secondly, the application itself remained on the lost phone. Yes, and it does not have the corresponding functionality.

Try not to lose your phone - if you don’t have time to block Yota’s SIM card, attackers can use the number.

How to block a SIM card temporarily

You can disable the Yota SIM card for the following period:

• minimum – 2 weeks;
• maximum – 6 months.

The main methods of temporary blocking are:

• through a registered personal account;
• by contacting the hotline, specialists will do everything for the subscriber themselves;
• by sending an SMS to the short number 0999;
• by drawing up a corresponding statement about the need to temporarily block the SIM card, indicating a specific period and sending it by email;
• by contacting one of the specialized sales points and making a written application.

You can find out the office address on the official Yota portal. No one has the right to refuse an application, since the client is always right. You must have your passport with you for identification.

If the SIM card has not been used for a long time

If the subscriber does not call or write SMS, that is, does not use the SIM card, then the operator has the right to block it. In this case, you must contact the company office. Specialists will even help you not only unblock the card, but also restore it, if necessary.

Here are a few nuances to consider when contacting the office:

• To find the Yota center, you need to go to the company’s official website. The map shows the locations of offices in your area of ​​residence. You can also contact technical support via the hotline.
• You need to have your passport with you. If the contract was issued for a different (old) passport, then the data must be updated in advance. If you need to restore a third party’s card, then you will need a power of attorney certified by a notary.
• When arriving at the office, you must indicate the personal account number that is in the contract, or a telephone number.
• A duplicate SIM card is provided free of charge.

Megaphone

Megafon has 2 types of blocking: voluntary and when the SIM card is lost.

Voluntary blocking is valid for up to 180 days.

Suitable for those who want to temporarily suspend charging subscription fees for tariffs and services. Connection is free, subscription fee is 1 ruble per day.

If you lose your SIM card, your SIM card is blocked forever, then you need to get a new card at the office (the number is saved). The first 7 days of blocking are free, then they remove 1 ruble per day. During active blocking, subscription fees for tariffs and services are not charged.

Via feedback form

On the Megafon website you can write a letter to support using the feedback form.

Here is the link for subscribers from Moscow: https://moscow.megafon.ru/help/faq/ (if you have a different region, change it on the website). Click the “Write to us” button and inform us of your desire to block the SIM card, indicating the phone number, last name, first name and patronymic of the owner, and passport details.

Via SMS

From any MegaFon mobile phone, send an SMS to number 0500. In the SMS, enter the blocked number, full name and passport details of its owner.

Through your personal account

If you have access to your personal account, block the number through it: https://lk.megafon.ru/login/.

If you have access to the SIM card, you can get the password to your account using the command.

After logging into your account, at the very bottom there will be a “Settings” button. Select “Block number” from the list, enter the end date and confirm the action.

Timing and cost

Subscribers of Yota unlimited tariffs purchased from our company can restore their number only with our help. To do this, just call or write to us, and our support service will tell you what you need to do to restore your lost SIM card.

Anywhere in Russia:

• Free inbox anywhere in Russia
• 100 minutes to any Russian numbers except Yota
• Unlimited calls to Yota numbers
• Unlimited Internet

14.7r per day

Anywhere in Russia:

• Free inbox anywhere in Russia
• 300 minutes to any Russian numbers except Yota
• Unlimited calls to Yota numbers
• Unlimited Internet

23r per day

The service is provided absolutely free for Yota subscribers. Recovery time is from 10 minutes to half an hour from the moment you contact the service office.

How to restore a Yota SIM card

To order a duplicate, you must first block the number by calling the service center. You can apply for blocking in other ways:

1. In your personal account on the official Yota website. There you need to register and log in to the system. In the “SIM Management” section you can see all the information about tariffs and services, find out the reason for blocking, if any.
2. Write to online chat. On the main page of the site there is a “Support” tab in the top menu. When you open it, a field appears for entering a question to the customer service.

The operator can immediately block the SIM card by requesting your passport details, full name and phone number.

• Send an email It must contain a request for blocking and the reason for it.
• SMS to number 0999 with the text of the question.
• Use the functions of the mobile application.

If the SIM was not blocked before, the office employee will do it himself, after which he will issue a new one.

Possible blocking methods

You can block a Yota SIM card using several methods:

The easiest way is to visit the main office of the company and contact a specialist. After providing your passport and card information, the card will be blocked.

Actions of subscribers with SIM cards

There are three situations in which you need to block your SIM card or completely terminate the contract with the operator:

• If you lost your phone, we block it and get a duplicate at the nearest office.
• The phone was stolen - it needs to be blocked.
• The number is no longer needed - in this case the contract for the provision of communication services is terminated.

Let's look at each point in more detail.

What to do if you lose your phone

First, try calling him - maybe he is somewhere nearby.

Also walk through places where you were a few minutes ago. It is quite possible that the handset with Iota’s SIM card lies somewhere in the grass, a desk drawer or in the next office (room). Remember where you last saw him. If the searches do not lead to positive results, then the number must be blocked - if the phone is lost, attackers can find it.

In order to block a Yota SIM card if you lose your phone, you need to use the online chat on the operator’s website or contact the official office.

In the chat you will be asked for your passport information; in the office you will need the original passport. But for some reason Iota did not provide such a simple tool as calling a hotline - in any case, only the above blocking methods are indicated on the operator’s website.

You won't be able to block a Yota SIM card via the Internet. Firstly, there is no personal account for phones on the site - only for modems. Management is carried out through a mobile application. And secondly, the application itself remained on the lost phone.

Yes, and it does not have the corresponding functionality.

Actions in case of theft

There are only two ways to disable the Yota SIM card if the phone has been stolen - in the office or via the Internet. In general, in this case, efficiency is required, because a lost handset is the key to bank cards. And some of us have the habit of carrying these cards in the same case with our favorite gadget.

This gives scammers and thieves plenty of time to rid you of excess money.

Iota says that if a handset is stolen, you need to contact the office or chat. It remains to understand what to do if there are no offices or a computer with Internet access nearby. If this unpleasant fate befalls you, try calling the Yota helpline and blocking the SIM card through it - it is quite possible that they will help you.

Rain, snow, wind, thunderstorm and no signal

If Iota does not work due to weather conditions, you should fully consider that wireless connections and data transfer have their huge advantages but also some disadvantages. This is a failure that you will have to sacrifice your own convenience.

If your mobile device does not receive the Yota signal well, you can try to radically solve the problem and change your telecom operator. However, if a Yota SIM card was purchased specifically for the Internet, then it is almost impossible to find analogues, since none of the federal or regional operators today can offer a worthy replacement.

If the Yota router or modem receives poorly, you can improve the quality of communication using a special indoor antenna. A communication device is connected to it, and the receiving element of the antenna is directed in the direction from which the best network reception is observed.

However, even in this case, you should not be upset, since there are several effective ways to really improve Yota communication. So, if Yota does not pick up a signal well, you can try to raise the modem as high as possible by purchasing a special cable for it, which will allow you to freely move the device within the room.

More about Yota: Yota Internet tariffs for a modem: price of unlimited 4G Internet

Advice! Some craftsmen advise mounting the modem in conjunction with an indoor antenna at a height of 4-5 meters, for example, on the roof of a building.

Another option is to purchase a modem with an external connectable antenna. A similar idea can be implemented in rural areas where Iota catches poorly. An external antenna can be mounted on a high pole, after which the amplifier is connected to the modem. You can also attach the modem to the focus of a satellite dish, which is directed towards the nearest large populated area.

Where to get a new SIM card

It is easy to restore a Yota SIM card by visiting the main office of this company, while partner offices do not provide such services to clients. The official Yota website on the Internet lists all the addresses of the main offices. To obtain this information, open the “Points of Sale” section.

Important By clicking on this link, the user will be able to separately view the list of addresses where it is possible to activate a blocked SIM.

If there is no Internet access, the subscriber can dial 0611 and contact the service center. There, the consultant will tell you in detail where to go with the problem and what documents you should have with you. Customers are also provided with an additional number 88005550611, which is used when calling from another operator.

To activate the card, the user will have to follow the basic rules. Only the real owner has the right to restore it. For this reason, the consultant is provided with a passport for personal identification. After identifying the owner, the specialist will immediately issue a new SIM, which can be used for its intended purpose. The old card will be blocked by the company and you will not be able to use it.

Self-firmware: is it generally legal?

The operation of this device is controlled by programs stored in its memory. They not only manage the process of connecting to the Internet, but also ensure that the SIM card used belongs to the Yota mobile operator. However, sometimes it happens that a device was purchased, but the user, after some time, no longer uses Yota services. In this case, you can fix the Eta 4G LTE modem; unlocking it will allow you to continue using it.

Another similar situation arises in cases where coverage in a given location is not provided by this mobile operator. Then it would be convenient to use a SIM card from another operator - one who can provide Internet access in this area.

Important! Mobile operator Yota believes that such “unlocking” of its modem is legal. To do this, the client can contact the nearest office, and the service will be provided to him.

When is SIM card blocking needed?

Situations when blocking SIM cards is needed can be divided into several groups:

• loss of phone. For security purposes, the client wishes to limit access to the lost card;
• phone theft. To exclude criminal actions by attackers with information stored on the card, it is natural to want to deactivate it;
• the user leaves for a short time. During this period, the subscriber does not plan to use Iota services and intends to save money by not paying for services not provided;
• the subscriber is not satisfied with the operator’s services, or there is no need for their further provision. He wants to stop using the number and pay a subscription fee for it.

Let us consider each group of cases in detail.

What to do if your phone is lost or stolen

Losing a phone entails a series of unpleasant consequences, because, as a rule, passwords for social networks are stored in it, mobile banking applications are installed (where PIN and CVV codes from a bank card are entered), electronic wallets are configured, and much more. All of these programs are tied to a phone number, so to restore access, the user must first figure out how to block it. The second question that the subscriber has to solve in this situation is how to get a duplicate if the SIM card is lost. To solve the first problem, Yota customers are asked to block their SIM card in one of two ways:

• contact the online chat on the official website yota.ru;
• go to the sales office (this solves the second problem immediately).

If your phone is stolen, you can block your SIM card using the above steps, but for the victim, the speed of solving the problem becomes even more valuable. Fraudsters can take advantage of all accounts, so you need to choose the fastest way to block an Iota number.

If the subscriber needed it due to temporary or permanent uselessness (permanent blocking), then the list of possible methods is slightly wider than in the first two cases.

Where to go: contacts

To unlock a Yota SIM card both on a smartphone and on other devices, you can act in different ways:

• Go to the operator’s certified point of sale, taking your passport. There you will be identified as the legal owner, after which you will write a statement, and then you will be given an activated duplicate;
• Contact the call center for advice - phone 8 800 550 00 07.

Important: All procedures for unlocking a SIM card are carried out free of charge by the Yota operator.

You can also contact the specialists of this provider through online chat on the official website or in the mobile application from your smartphone, through personal messages in their group on social networks. But to restore the connection, you still need to be present in person to confirm your identity and rights to manipulate the SIM card.

Here's the main thing you need to know about how to unlock Iota. We hope that the information will be useful.

conclusions

Ordinary codes allow a cellular subscriber to secure his own number, even if the SIM card falls into the wrong hands. When setting a block using a PIN code, it is impossible to gain access to the phone number, and therefore to the balance.

Even if you move the card to another phone, you will not be able to use the number without a password.

The code is requested only when the device is turned on, so you don’t have to worry that you will often have to enter it. It is worth considering that from time to time operators use a regular pin on almost all numbers. Therefore, it is worth changing the existing code to a fresh one. This will not only help you secure your number, but also use a code that is easier for you to understand.

When changing your PIN code, try to avoid easy combinations of numbers and repetitions. A number that is repeated several times is good for an excellent cell phone number, but to protect it, it is worth using the most complex combination.

Why the card may be blocked

Most often, cellular subscribers use the SIM card blocking service in case of loss or theft of their phone. Since this procedure is performed at service points of the cellular operator, immediately after installing the lock you will receive detailed instructions on how to remove it.

But it happens that access to cellular communications disappears suddenly, and not at all by the will of the client. The most common reasons for such situations:

• lack of funds in the account;
• incorrect PIN code entry;
• long simple SIM card without use.

Let's figure out how to remove the blocking in each of these cases.