Staying connected abroad is a hot topic for travelers and tourists. Some people choose local SIM cards, while others do not want to part with their favorite operator and use roaming.
Roaming from Kyivstar is an excellent opportunity to stay in touch when traveling or on business trips abroad. The service is available to all contract and premium subscribers of the network. There is no need to connect anything additional. The phone itself determines that it is roaming when you cross the border. From the moment you enter another country, minutes and megabytes are charged at different roaming prices.
Advantages of using the service abroad:
- No need to look for an additional SIM card if you go abroad for a short time
- Good connection in any country, which is often better than “local”
- Convenient account replenishment
- Technical support in your native language
Communication with the operator
If you can’t figure it out on your own, it’s always better to get advice from an operator.
If on the territory of Ukraine it is enough to dial 466, a free call from the Kyivstar number. If the subscriber is roaming, then you can choose advice from Zoryana on the website, or a new type of communication in Viber kv.st/viber. In addition, there is also a call me back service in roaming, as well as help in roaming for direct communication with the support service. For information, send a request *105*466#, and wait for an incoming call from the operator from the number +380674660466.
Internet setup
Main menu -> Settings -> Wireless networks -> Mobile networks; Go to “Access point (APN)” -> Menu -> select an access point; www.ab.kyivstar.net If there is no such point, create it; In the “Name” field, write any convenient name; In the “APN” field enter: www.ab.kyivstar.net Leave the “Username” field empty; Leave the “Password” field empty.
Advantageous offers for tourists
The Kyivstar coverage map covers 5 continents of the globe (195 states). Thanks to a significant reduction in roaming prices, the number of users increased by 32% (compared to 2017). Internet use on smartphones has doubled. Roaming services are provided automatically in packages. The fee is charged only on those days when SMS, minutes, kilobytes were used. The service package is valid for 24 hours.
The operator advises using the “Ideal Roaming” function, convenient for tourists.
The client receives a personal offer with favorable rates from the mobile operator for the duration of his trip. In 2019, it stopped charging for text correspondence in Viber and WhatsApp in roaming. Free chat in instant messengers is available in Poland, Russia, Italy and 92 other countries, subject to payment for a package of 100 MB of Internet. Dzherelo: ONLINE.UA
Conclusion
The provided roaming services from Kyivstar have their advantages for some countries, as do other Ukrainian mobile operators for others. Everything is very simple - you need to select a country and compare what the most profitable roaming will be for you in this country.
In the summer, holidays abroad become increasingly popular thanks to the visa-free regime with EU countries. During such trips, you always want to stay in touch with your family and not spend a lot of money on calls from abroad to Ukraine. Comparisons of tariffs and operator services for roaming in Poland will help subscribers save money and stay connected.
Additional services
The mobile operator offers a number of useful roaming services that you might not know about, for example:
- Top up your account from a bank card.
- "Call me back". The ability to send a request to subscribers of Ukrainian operators with a request to call back, as well as receive a free incoming call in roaming from any Kyivstar subscriber with a zero balance.
- Extra money. Allows you to call and send SMS even if your account runs out of money.
- Forwarding at a distance. Free call forwarding service from a phone that is left at home or does not work.
- Spare SIM card. An additional SIM card is issued in case the main one is lost.
How to call and send SMS?
The dialing format involves dialing it in the international format: using the code +, then the country code, operator code and the number itself.
For example: +38.
For messages, this dialing format is also relevant.
All you need to correctly use Kyivstar roaming services is to know the tariffs and automatically register your phone on the network. This function can be set in the phone settings.
How to disable roaming?
- Disconnection occurs by calling the Kyivstar operator at 4-6-6
- You can stop roaming communications in your personal account on the Kyivstar website in the “My Kyivstar” section
- Interruption of roaming services can be done by dialing the number 0 800 300 466. Kyivstar subscribers can use it from a landline phone or another mobile operator
- By dialing the command *106*1*0# or *106*1*00#
You should disable roaming immediately from the moment you leave abroad.
Be careful with buttons and settings!
At the beginning of December 2021, lifecell unpleasantly surprised with its specific... It turns out that abroad it is not enough for users of this operator to simply turn off data transfer. You also need to change the “Network Type” in the smartphone settings to 2G/3G - as long as 4G/LTE is not indicated.
This is a feature of the “fourth generation” technology, lifecell representatives stated. In this mode, “too smart” phones send a certain number of kilobytes to the network even when “Data Transfer” is turned off. So, when going abroad, you need not only to study the tariffs, but also the features of the “national tariff”, as well as the menu of your smartphone.
Validity period of services and maximum number of packages per day
The package of minutes, calls and messages is credited immediately after ordering and is valid until the end of the current day. If you do not use Internet traffic, calls, or messages, they will be canceled at midnight. You will have to pay for new packages every day.
The maximum number of possible accrued packages per day cannot exceed 20 pcs. After this, you will not be able to use the mobile Internet, and one minute of calling and one sending of a message will cost 3.60 UAH and 1.49 UAH, respectively.
The cheapest calls from Poland to Ukraine
In terms of frequency, we can safely say that vodafone is the most economical option, provided that you need to call within the network to your home country, and it is best to choose a service for a month.
If you need to make calls to all operators, you should choose a SIM card from Lifecell. Since often the network of a particular operator abroad may not be accessible.
After choosing, do not forget to top up your account with a sufficient amount, and also check whether automatic network search is enabled on your phone.
Also, in any emergency situation, you can always find out the numbers and addresses of the Ukrainian consulate in the host country on the hotline.
Disabling and connecting roaming on Kiestar.
Navigation
Before you go abroad, you need to think through everything, how you will maintain contact with your family and friends, and how much it will cost you.
And, if you choose Kyivstar telephone service, then you need to take care of roaming. A lot of interesting offers have been prepared for subscribers of this operator.
Range of roaming countries
All countries for roaming negotiations by the Kyivstar operator are conditionally divided into several groups. They are based on different rates per minute of calls. Therefore, before your trip, we advise you to study the cost of the service and activate a favorable tariff plan.
- Territorial zone 1.
This includes countries such as Russia, Poland, Italy, Germany, Austria, Albania, Armenia, Canary Islands, Portugal, Greece, Spain, Bulgaria, Moldova, Poland, Slovakia, Czech Republic, Slovenia, Great Britain, Jersey (UK) ,Isle of Man, (Great Britain), Vatican City, Monaco, Luxembourg, Hungary, Switzerland, Germany, Georgia, Turkey, Israel, Ireland, Netherlands, Italy, France, Cyprus, Romania, San Marino, Croatia, Tajikistan, Uzbekistan, Kazakhstan, Kyrgyzstan, Turkmenistan, Azerbaijan. For these countries, they are considered the most popular holiday destination for Ukrainians. It is for this reason that the operator provides preferential tariff conditions
Before traveling, check the rates for each coverage area
- Territorial zone 2.
Malaysia, Belgium, US Virgin Islands, Åland Islands, Bosnia and Herzegovina, Hawaiian Islands, China, Denmark, Israel, India, Indonesia, Iceland, Cambodia, Canada, Qatar, China, Latvia, Belarus, Australia, New Zealand , Albania, Algeria, Norway, UAE, Oman, USA, Saudi Arabia, Argentina, Afghanistan, South Korea, Finland, Brazil, Vietnam, Iraq, Iran, Egypt, Morocco, Haiti, Hawaii, Dominican Republic, South Africa, Thailand, Japan, Tahiti, India, Sri Lanka, Iceland, Canada, Sweden, Madagascar, Maldives, Mexico, Pakistan, Portugal, Jamaica. Tariffs for this zone differ by a few more hryvnias per minute - Territorial zone 3
- Tajikistan. Charged at a separate cost - Territorial zone 4
- Algeria, Angola, Argentina, Afghanistan, Bangladesh, Bahrain, Belize, Benin, Bolivia, Botswana, Brazil, Brunei, Burkina Faso, Vietnam, Gabon, Guyana, Gambia, Uganda, Uruguay, Faroe Islands, Fiji, Ethiopia , French Guiana, French Polynesia, Chile, South Africa, Japan and some other countries that you can explore and use the search bar - Territorial Zone 5
is used primarily to support communications between people at sea, on board airliners, and in hard-to-reach areas. Tariffs differ in cost from the previous ones by a high price. These include the interspace of the following countries: Sweden, Bermuda, UAE, Norway, Iceland, Italy, Switzerland
Coverage of countries with Kyivstar roaming network
Roaming lifecell
The company does not hide its Eastern roots. On the roaming page, Turkey is in first place, ahead of Italy and France. Perhaps these are the most popular foreign destinations for lifecell subscribers. Or the company is wishful thinking.
In the listed three countries, as well as in a number of others, you can take advantage of the cheapest packages. The operator provides the following volumes of services per day:
- 10 minutes for 25 UAH,
- 100 MB for 30 UAH,
- 15 SMS for 20 UAH.
For more distant, but not very exotic countries, lifecell offers a more expensive “voice” - 10 minutes for 45 UAH (Azerbaijan, Iceland). Sometimes the cost of one megabyte can be 5 UAH (United Arab Emirates, Monaco, Mongolia).
Roaming tariffs “Roaming Puzzle” and “Roaming Online”
The operator also has special offers. For example, with help you can “design” your own package for staying abroad.
For example, 1 GB in Poland for three days will cost 295 UAH. “Roaming Online” contains 500 MB for seven days at a price of 150 UAH, which can be used in 70 countries around the world. Please note that after seven days the service will be renewed automatically and another 150 UAH will be charged. The same tariff can be ordered without extension, but it will cost 175 UAH per week. 1 GB for two weeks will cost 320 UAH, 2 GB for 30 days - 600 UAH.
The operator also offers “Roaming online plus”; the service operates in 43 countries. Here, as in the previous tariff, weekly 500 MB (with auto-renewal) will cost 150 UAH. If you don’t want to renew, the operator offers to pay 185 UAH and receive 1 GB of Internet for seven days. 2 GB for two weeks will cost you 350 UAH, and 4 GB for 30 days - 600 UAH.
Both regular “Roaming Online” and “Plus” provide cashback.
Lifecell also offers “Roaming for 3 days” (15 minutes, 150 MB, 15 SMS for 85 UAH) and “Roaming for 7 days” (30 min, 300 MB, 30 SMS for 175 UAH). The service is available in 40 countries.
According to lifecell, the top 10 most popular countries among the company’s subscribers include Poland, Turkey, the Russian Federation, Germany, Italy, Egypt, Hungary, Slovakia, Spain and France.
Useful applications without tariffs
For those who are used to exchanging messages in instant messengers, Kyivstar has implemented Viber, WhatsApp, Telegram and Facebook messenger without charging for text traffic.
To start using instant messengers while roaming, you need to:
- travel to one of the countries of the first two tariff zones;
- pay for a package of services according to standard roaming conditions;
- pre-download and install applications on your smartphone.
In addition to these applications, you can use Google Maps and Apple Maps, as well as reservation services Booking, AirBnB, Skyscanner and Tickets.ua, without paying for traffic.
Roaming conditions from Kyivstar
Kyivstar subscribers, while abroad, are automatically registered in the network of a foreign operator (as a rule, all phones have automatic network search installed). Moreover, the company has changed its policy and now there is no need to connect anything additional - the conditions have become basic. Previously, the free roaming service had to be activated in advance; now payment is made upon the use of a particular service.
Communicating abroad has become even easier - you don’t need to connect anything.
It is enough for each subscriber to have enough funds in his account to make calls, send SMS or use the Internet. In addition, there are always a number of services that will help you always be in touch.
Before your trip, be sure to check whether there is roaming in the country you are going to!
Video: how to save on roaming?
When going on a trip abroad for work or leisure, always stay in touch with your family and friends. When traveling outside of Ukraine, the service is automatically activated, allowing you to send SMS messages, make calls at competitive rates and take advantage of the mobile Internet.
To switch to a new service format, you do not need to change the settings of your mobile device or specifically notify the operator about crossing the border. It is enough to choose the most suitable tariff according to the conditions.
How to activate roaming?
Roaming is activated either before departure by typing the appropriate command manually, or upon arrival.
There is nothing complicated in the second option, you don’t have to memorize the command numbers, just turn on your phone and register in one of the proposed networks. Despite the simplicity of the actions, the prices for negotiations can turn out to be considerable. Therefore, if you are vacationing in a country where there is roaming from Kyivstar, then it is better to take advantage of this offer and do the following:
- You can activate the roaming service in your personal account on the Kyivstar website. This can be done via phone in the mobile application or from a computer by logging into the main page of the website
- You can always call the operator at number 466. The specialist on the line will help you connect to roaming by sending the appropriate commands in a reply SMS message immediately after the call ends.
Kyivstar roaming will allow you to always stay in touch
- If you are unable to call from your Kyivstar phone number, then you need to dial 0 800 300 466 . The numbers are available to landline phone subscribers, as well as those who wish to call from a SIM card of another telecommunications operator
- A new feature from Kyivstar is the ability to receive advice on connecting via Viber. Number +380670000466 - here you can send a message or make a call
- You can find out tariffs and services abroad from the newly updated menu by using the command *106# and the call key. The voice of the autoinformer will immediately tell you what command you need to enter to activate the service
- You can activate roaming by dialing *106*1*1# then the call key
Now with Kyivstar roaming you can be in touch even on top of the world
