Three ways to find out your MTS personal account to pay for Home Internet and TV

“How can I find out my MTS personal account?” – a pressing question among telecommunications operator subscribers. Mobile TeleSystems are actively expanding the list of services they provide and have already successfully entered the home Internet and television market. Using such services requires making a monthly payment, and for this you need to know the unique combination of your personal account. In different cases it may change, making it necessary to carry out a detailed consideration of the issue.

In this material we will pay attention to:

  1. classic contract number required to pay for communication services;
  2. ways to find hardware chip ID or smart card number.

How to check debt on a personal account

You can check your debt in different ways (similar to debt by phone number):

  • using the command *100# or *111#;
  • through your personal account;
  • by calling the operator at short number 0890;
  • through the “My MTS” mobile application - all the necessary information will be displayed on the main page.

The debt will be reflected as a “-” (minus) next to the digital value. Its absence means that the subscriber does not owe anything.

Information for defaulters

Systematic delays in payments for the use of communication services lead to a negative balance on the user’s account. In such a situation, the only way out is to repay the accrued amount . True, in situations where a company’s client doubts the correctness of the information provided, it is appropriate to first clarify the issue directly with the telecom operator’s employees.

Such messages force MTS customers to look for ways to quickly repay their debts

Keep in mind that if a client refuses to pay for services, the provider blocks the debtor’s number . However, the debt is not written off, and the result of the defaulter’s carelessness is communication with a collection agency. The MTS operator operates according to the same scheme. There are several ways to pay the debt on your MTS personal account, and it is appropriate for the subscriber to choose the option that suits him.

Let us note that it is advisable for the company’s clients to independently monitor the balance sheet in order to avoid sudden unpleasant surprises. You can find out more about this issue in this publication.

After arrears arise, the provider sends the user a message indicating the account number and the exact amount of the overdue amount. In addition, in the notification, the company warns the debtor of the consequences of non-payment and sets a deadline for full mutual settlement. True, such notifications often come at night, when it is difficult for the subscriber to “replenish” using the usual method.

If payment is late, the company will block the debtor’s number or card

Therefore, we will find out how to pay a debt to MTS using a personal account number via the Internet and other similar ways. Remember, modern capabilities allow for the immediate transfer of a fee for the services provided by the provider with minimal investment of time and effort on the part of the client. Moreover, certain methods will also save the user’s finances. Let's look at the nuances of this task.

How to pay your debt correctly

Payment for MTS on a personal account is made through:

  • Personal account - payment is allowed in any method indicated on the corresponding page (bank card, electronic wallets, etc.).
  • Operator's office - payment is made in cash or using a bank card (depending on the technical equipment of the branch) through a company specialist;
  • ATM or terminal - all such points offer payment for communications in the “Services” section, there you only need to select the correct communication provider and follow the instructions (you will need to enter it or your phone number).
  • Online banking - debt over the phone using a personal account can be repaid by paying a subscription fee through Sberbank Online.

Payment through the MTS website is made in several stages:

  • you need to choose one of the methods - MTS Money Wallet, Samsung Pay (only for branded devices) or a bank card;

  • if a card is selected, you need to enter the details;

  • after that, click on “Pay” and wait for the operation to complete (the electronic receipt will be saved in the user’s personal account).

This way you can pay for home Internet.

To make a payment via LAN, you need to indicate it, and not your mobile number, when filling out the form.

A few questions about MTS-Connect

If you often use a mobile phone or laptop as a means of accessing the Internet, you need to obtain a connection package from. In general, you can check the balance on MTS Connect at any time of the day; moreover, inside the program that is installed on the multimedia tool, it is possible to check current statistics. Together with it, the user can find out how much traffic is left in his account, how much money he currently has, etc.

If you encounter any problems with the system, you can always update MTS Connect. Go to the central portal mts.ru and read as much useful information on this issue as possible.

In conclusion, I would like to note that you can check your MTS Connect balance anytime and anywhere you have a connection to the Network.

How to find out your MTS personal account number

You can find out the PM using:

  • personal account;
  • service agreements;
  • call a specialist.

The digital value that is set by MTS for each subscriber consists of 12 characters.

In your personal account

To find out this information through the user account, you need to:

  • register on the operator’s website or log in;
  • go to the “Number Management” section;
  • see the information on the right where your full name is indicated. subscriber and other information.

With the help of a contract

All information about the subscriber must be indicated in the concluded service agreement. In it you can also find all the information regarding the calculated data indicated in the corresponding column.

other methods

You can find out user data by calling support. To do this, you need to dictate your passport data so that the company specialist can find the necessary information in the MTS database.

The call can be made to the short number 0890 or 8 800-250-08-90 (from landline phones.)

Satellite TV personal account

As we have already found out, a personal account is a full-fledged subscriber identifier. Knowing this digital combination is necessary for:

  1. ability to log into the user control panel;
  2. replenish your balance or pay for specific subscriptions;
  3. contacting technical support;
  4. renewal of the service contract;
  5. delivery of technical equipment to a service center for diagnostics.

Let's consider a variety of ways to find out the personal account of MTS satellite TV.

How to find out your MTS home Internet account

The home Internet account can be found out from the service agreement, which each subscriber must keep, through the support service or by visiting the office through which the connection was made. This will not take much time if the user has saved the document.

You can find out this information using different ways. But to pay the current debt on mobile communications, your own number is enough. The easiest way to top up your balance is through the operator’s website or the “My MTS” application. This can be done in different ways, which may be convenient in certain cases.

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How does a personal account for paying for MTS television work?

By connecting communication services to a Mobile TeleSystems operator, you enter into an agreement with him. Regardless of what services you use, each of you is assigned a personal identifier. It is especially important to know this if you have Home Internet or satellite TV connected. This identifier coincides with the contract number and is required in the following cases:

  • When contacting the MTS hotline, the client is identified through it.
  • Required to check the amount owed.
  • Needed to pay for communication services for MTS TV.
  • It will be requested when returning the equipment after rental.
  • When contacting the operator to re-register the contract for another person.

When connecting communication services, a company subscriber is assigned a personal identifier. This identifier is the personal account number of the MTS subscriber. If you don't know how to find it, we'll show you several ways to get it.

In company branches

If you don’t understand what to do and how to use it or pay off the debt, then you can visit any office of the provider or MTS Bank. Employees will not only be able to give you the information you want, but will also explain or help you pay the debt.

To verify your identity, you must have your passport with you. There is no need to take out a contract for the provision of operator services. Coming to the office is usually not difficult, since there are quite a lot of them. You just need to choose the one closest to you.


To check your debt, you can go to the official website of the operator

Payment Methods

If you find out that there are not enough funds in your account, you can top it up using any of the following methods:

  1. Link your bank card to the MTS Money service. Transactions are made directly on the provider’s official website. On the payment page, indicate the details, the recipient's phone number and the amount you are expecting. Moreover, it is not necessary to register your plastic in the system.

  2. Find your nearest bank branch, ATM or payment terminal. Enter your contact information and transfer amount on the main screen.

  3. Currently, there are many services on the Internet for paying for services and accumulating funds, including various wallets - Yandex, Qiwi, Webmoney.
  4. Use the mobile application or personal account from the operator to pay off the debt by number.
  5. Many banks have implemented special services for remote payment for services by sending SMS messages and entering USSD commands.
  6. Go to any MTS sales and customer service center and ask for assistance from a free seller.
  7. Complete the transaction using the operator's bonus program.
  8. To forget about payment transactions and lack of money on your balance forever, activate automatic account replenishment. You can set the conditions under which MTS payments will occur - set a limit or frequency.
  9. If it is not possible to make a timely transaction, use the services from MTS at zero cost - make a call at the expense of another consumer, borrow from an operator, ask a friend to transfer money to you, send an SMS request for a call back.

Checking MTS balance from your phone via SMS

You can check your balance simply by sending an SMS message. To do this, open the “Messages” tab and create a new one. Next, in the line to whom we dial three units – 111. In the text of the message we dial two units – 11. That’s it, click “Send”. In response, you will receive a message indicating the balance at the current time.

Everything is very simple. Moreover, messages are sent to the operator’s number even if the balance is insufficient.

Find out your account online

In order to find out your account via the Internet, you should use the convenient service MTS Personal Account, the entrance to which is located on the MTS website. To register in the system, you need to receive a password via SMS - ordering a password is carried out using a special form. The balance of your personal account will be indicated in the most visible place, along with your phone number and the name of the tariff plan.

Another way to find out your balance via the Internet is to use a special service application from MTS , which can be downloaded from the application store for your mobile device. The application will not only show your balance, but also allow you to manage services. That is, it replaces the usual Personal Account. This application only works if the phone is connected to the Internet via 2G/3G/4G.

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