Method 1. Dialupass program
One of the methods that will help you find out your login and password if you have an Internet connection configured on your computer and want to connect to the global network through a router. The Dialupass program will help you find out the data that was typed to access the Internet in the Windows system itself.
I forgot my router password - what should I do in this case?
Detailed instructions for obtaining data using the Dialupass utility:
- First you need to download the program through the official website at nirsoft.net/utils/dialupass.html. The page will need to be scrolled to the very bottom - there is a list of program versions in all available languages (including Russian). For your convenience, we have prepared a direct download link for you, which is given below.
- After downloading, to launch the program, simply open the executable file. No installation required. The main window will immediately display an active Internet connection with all the necessary data. The “User Name” column must contain the login, and the “Password” column must contain the password to access the global network.
Ready! Now you can take and copy the PPPoE login and password you found, and then enter them when setting up the connection on the router to set up the Internet.
How to find out the WiFi password on Windows 10/8/7?
Before connecting your account
Use the instructions below if you need to connect your account to your Outlook on the web (work or school) account in Office 365.
If you're using Outlook.com or Hotmail.com, see Add more email accounts to Outlook.com for instructions.
If you use Gmail, first follow the instructions in Prepare your Gmail or G Suite account to connect to Outlook and Office 365, and then follow the instructions below.
Method 2. Network Password Recovery
This program is also intended for cases when a connection to the global network has already been configured on the PC and has been working for a long time, and you need to configure the Internet on the router in order to connect through it. And here a problem arises - viewing data for Internet access on a computer is not so easy. The password line displays asterisks instead of a combination of letters and numbers. So what to do? This utility, like Dialupass, is designed to display the login and password for the current connection. Instructions on how to find out your Internet login and password using this application:
- Download the utility from the official website or from the link below. In some cases, it may happen that your antivirus reacts negatively to the program. This should be ignored.
- At the first launch, the window will display a list of saved connections along with authorization data (PPPoE login and password) for them. The “User” column will contain the username, and the “Password” column will contain the required combination.
When you first launch the utility, it may happen that the data will not be displayed. In this case, you should restart the system and then start the program again.
Now, after finding the necessary information, you can set up an Internet connection on a router or even another computer.
How to find out PPPoE password and login (Username)
Author: Yuri Belousov · 09.30.2020
As a rule, modern providers use a DHCP connection, which allows you to connect to a DHCP server and receive network settings from it. But the PPPoE protocol is also still often used. And users whose device receives the Internet through this particular protocol may encounter problems changing the router settings due to the lack of a PPPoE username and password.
In this article, we will look in detail at what methods can be used to find out the PPPoE login and password.
Method 3. Through the router settings
Unfortunately, on modern router models, the Internet connection settings do not display the password for accessing the global network. Instead, only a sequence of asterisks is visible on the corresponding line. But in some cases you can get the password through the element code. This method works, for example, with TP-Link settings, but can also be useful on routers from other manufacturers. Detailed instructions on how to find out your Internet login and password:
- Open Google Chrome (the most convenient way to do this is through it, although you can use another browser).
- We go to the web menu of the router parameters by typing the IP address and logging in (if you don’t know how to do this, you can find out the router’s IP address and authorization data on the label on the router case - login and password to access the settings; you must type the address in the address bar, and authorization data in the corresponding window).
- Next, we need to go to the section with Internet settings (WAN).
- There is a button at the top right that expands the browser context menu with a list of settings. Click on it, select "More tools", then "Developer tools". You can also just press F12
- A window with the page code will open on the left.
- Here we need to find the line responsible for displaying the password in order to make it visible (i.e., remove the asterisks).
- To the right of “type” you need to remove the line “password”. and enter the word “text”. After this, you will be able to see your password on the page.
This method may look complicated, but it's actually quite simple. Below is a video that demonstrates this process using the Odnoklassniki website as an example, but it will also work for you.
No Internet connection due to incorrect IPv4 values
Due to errors in IPv4 protocol values, the system cannot obtain a network address. The user himself could inadvertently make changes. But more often this happens due to the activity of malware.
What can be done in this situation:
- Go to the “Control Panel” category, then find “Network and Sharing Center...”.
- Here we will be interested in the “Change adapter settings” option.
- We find an unidentified network among the displayed connections and click on it with the mouse.
- When a new menu opens, click “Properties”.
- Select the subsection “Internet Protocol Version 4 TCP/IPv4” and below click on the “Properties” item.
- We diagnose the state of automatic IP and DNS acquisition. Everything here should be active.
This method can be used even by beginners. The procedure is completed in a couple of minutes. If you have made any changes to the settings, do not forget to click on the “Save” button. If the cause of the problem was related to this, the Internet should appear.
Method 4. Call the provider's support service
If all else fails, you can contact your service provider and find out your PPPoe login and password by calling. If you don’t know your provider’s phone number, go to the company’s website. It can be found in a search engine by typing the name (for example, Rostelecom or Dom.ru). The web page usually contains a telephone number. Call him and ask any questions you may have. You may be asked about the contract number (login), if you do not know it, then the passport data of the person for whom the Internet connection is registered will be sufficient. Usually a robot can answer the call, but you need to connect to a live operator.
You can contact technical support not only by phone number, but also in other ways. You can go to your personal account and describe your problem in a chat with technical support, and the operator will answer you. Some providers have the ability to communicate via instant messengers.
As a last resort, you can always walk to the provider’s office. You will also need your passport details and contract number. After providing them, the employee will be able to tell you your Internet access data; do not forget to write them down so that you do not have to contact technical support again.
Did you manage to find out your Internet login and password? Maybe you have any difficulties? Be sure to write about it in the comments, and our experts will be happy to help you!
In the contract or registration card
When concluding an agreement, it, or the registration card attached to it, must contain the specified data for connecting to the Internet, including login and password, these are what are needed to configure PPPoE.
The problem may arise if the contract/card is lost or if the settings on the provider's side have changed.
Checking PC Settings
If the problem occurred suddenly, then there should be no problems with the settings on the PC. More often, difficulties arise during initial settings or after making changes to network settings. First, you should check the correctness of the PC's IP address. Press the Win+R keys on the keyboard at the same time. The “Run” window will appear in front of you.
Write ncpa.cpl in the line and click OK. The Network Connections window appears. We move the cursor over the desired connection and call the “Properties” menu. Check the box next to IPv6. Be sure to specify automatic retrieval of settings and do not forget to save the new settings.
Setting up the Internet on a computer
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Justconnect online service
This platform focuses on the largest Russian cities. But the search for companies here is available in all localities of the Russian Federation. On a separate page with a colorful design you can enter the full address. The service will automatically display all organizations that can offer services to the subscriber at the specified address. The company subsections contain information about tariff plans.
To read reviews, visit another section of the portal. There are no reviews for many providers. Among the additional tools that the site offers, it is worth highlighting free consultations and speed testing. There is a widespread opinion among users that the service is flawed.
Viruses block access
While surfing, users visit hundreds of resources. On many of them we download music, movies, images and other files. Viruses can get onto your computer along with downloaded files. Many of them know how to block access to the Internet. The user needs to download and install a reliable antivirus program on his computer.
The antivirus will automatically install updates. The user's task is to regularly scan the system.
You can restore access to the Internet in different ways. If none of the methods listed above helped you, you need to call a specialist to your home.
Checking the router
If you have checked the integrity of the cable and everything is in order, proceed to checking the router. Many users regularly experience network equipment freezes and slowdowns. In such situations, a reboot can help. It is done quite simply. You need to unplug and then plug in the power cord again.
Experts recommend restarting your computer immediately. If the router constantly slows down and reboots do not help fix the problem, you need to purchase a new device. You can also connect the Internet cable directly to the computer. If the Internet works directly from the cable on the computer, there is definitely a problem with the router.
