Tele2 roaming: how to use the operator’s services abroad and when traveling around Russia


Technological progress does not stand still and flights and moves to other cities and countries are becoming an integral part of our lives. This also applies to mobile communication services, namely roaming. How to connect it, how to manage it, what tariffs are offered, how to save money abroad on communications and Internet traffic and how to disable roaming on Tele2, information about all this can be found below.

Traveling around Russia

At the moment, the country's operators have allegedly abandoned domestic roaming due to changes in legislation. The adopted changes affected all companies providing communications in Russia, so the tariffication of incoming calls within the Tele2 network remains the same for the established service package.

Zero everywhere

This option provides a single tariff for outgoing and incoming calls within Russia, regardless of the operator. This means that when calling any number in the country, the user will pay one set cost.

Details:

  • The first connection is free, subsequent ones - 30 rubles;
  • the cost of one minute when calling any number is 2 rubles;
  • incoming calls are free;
  • the price of one SMS is 2.5 rubles;
  • daily subscription fee - 3 rubles.

Connection and disconnection is carried out manually by the user. The option is not valid in the territory of the Republic of Crimea and the city of Sevastopol. Previously, she was responsible for internal roaming.

You can activate the service through your operator by calling the short number 636 or 6. The option is also managed through your personal account.

Reviews about roaming cancellation

Despite the fact that Tele2 subscribers received the news about the transition to roaming-free mode with joy, some skeptics stated: “You will have to pay in any case!”
Not only has no one canceled the subscription fee, but all calls outside the home region will still be regarded by the operator as long-distance calls, which means that the fee for them will remain the same.

Mobile Research group analyst Eldar Murtazin stated this in an interview with the National News Service. He noted that, in fact, roaming has been canceled at the request of the FAS, but calls outside of roaming will still be charged as for long-distance calls. “We just changed the awl for soap,” the expert said.

However, many Tele2 subscribers confirm the words of Eldar Murtazin: fees for long-distance calls have not gone away.

It turns out that the good intentions of the FAS were defeated again: providers do not want to lose money - it’s not for nothing that they delayed so long with the deadline for canceling roaming, as a result of which they never actually canceled it. Ultimately, it is the consumer who suffers.

International roaming

Depending on the country the subscriber wishes to visit, the conditions and cost of services differ. This can be checked on the corresponding page of the site using the search. All you need to do is select the country you are planning to visit and read the description. This is convenient because you do not need to personally call the operator to clarify this information.

The quality of communications outside Russia depends on the position of mobile operators in the host country and third-party factors.

Important information:

  • travel reference number;
  • balance check - *105#;
  • the operator recommends disabling call forwarding using the ##002# command so that the user does not have to pay for roaming;
  • subscribers who own SIM cards without an operator logo are recommended to replace them with new ones at the nearest Tele2 office;
  • Call pricing starts from 1 second of conversation.

Roaming does not apply when the subscriber is on air or water transport, or in nature, where there is no connection at all or is extremely weak.

When is the offer valid?

As it became known earlier, the Federal Antimonopoly Service has put forward the following requirement to leading Russian cellular operators: to cancel roaming throughout the country.

The cancellation date was postponed several times - not all operators supported this decision. And finally, at the beginning of August 2021, the “big three” operators: Beeline, MTS and Megafon announced that they had begun the procedure for canceling roaming. For Tele2, the cancellation period was extended until August 31.

Tele2 completed all operations to cancel roaming last summer. Since September 1, all its subscribers began to freely use cellular communications and mobile Internet outside of roaming, without fear of excess funds being charged.

The new option was called “Zero Everywhere”; it is available to all cellular subscribers. You can receive calls both in your home region and while outside it. In addition, communication prices have almost halved.

The service is still available today, at least the provider has not yet announced the cancellation of the option. And he’s unlikely to announce it.

Traveling around the world

To pay less for communications, a subscriber can activate two useful options:

  • “Unlimited Internet abroad”;
  • "Conversations without borders."

Using one of these options makes international roaming profitable. Unlimited Internet access allows you not to use calls and SMS abroad at all, which in some cases is very convenient.

Unlimited Internet abroad

Unlimited Internet from Tele2 is also available in foreign countries. The connection is free, so the subscriber will not face unexpected expenses when returning to the country.

Peculiarities:

  • the option is available in 117 countries in the most popular destinations, even in Antarctica;
  • the service can be activated on any of the current (not archived) Tele2 tariffs;
  • when using the option, the subscriber receives a discount on the payment for the main tariff plan after the payment is debited;
  • management is carried out via USSD commands - *143*71# (enable) and *143*70# (disable), *143*7# (view discount).

The cost of the service is 350 rubles per day, but payment is debited only on the day the user goes online. For the Premium tariff, the option is free.

Conversations without borders

This is a special option that allows you to further reduce the cost of calls in foreign countries. Connection is available for all tariff plans.

Peculiarities:

  • does not work only in places with extremely poor communications, for example, Angola, Syria, etc.;
  • control is carried out using USSD commands - *143*1# (connect), *143*0# (disconnect), *143# (check option status);
  • payment is charged for incoming calls in the amount of 5 rubles per minute, the subscription fee is the same and is debited from the account every day;
  • connection - 5 rubles.

The service can be activated and disconnected only manually. The subscription fee will be charged until the user uses the mentioned command.

How to find out the cost of services in a specific country

To find out the price of services in Turkey, China or another country where the subscriber plans to travel, you need to follow the link tele2.ru/mobile/roaming and indicate the country of interest.

In a moment, a detailed description of the prices for calls, messages and Internet in the specified country will appear on the screen. Here you can compare the cost of minutes in regular roaming and with one that helps you save money when making calls abroad.

general description

For each subscriber, roaming service (intranet and international) is provided by default. It is included in the package of basic services activated on the number (including text messages, Internet, etc.). If desired or necessary, you can deactivate through technical support staff or communication and service salon specialists both international and Tele2 roaming within Russia.

How to activate this service? As mentioned earlier, the subscriber is not forced to activate roaming. The only exceptions are those cases when the option was previously disabled at the user’s initiative.

Reasons why the Internet does not connect on your phone

If there is no Internet on Tele2, then you can get auto settings for free using the combination 679 . The system will send an SMS message with the necessary data. They need to be saved on the device, and after this procedure, the mobile device must be restarted for the new parameters to be activated. Options

Existing reasons

The network cannot stop working for no reason. Constant failures are often associated with the mobile device, SIM card or insufficient traffic. If a Tele2 user has problems with the Internet, then it is first important to determine the cause of the problem. Other circumstances to take into account:

You should compare the parameters from the table, correct errors and reconnect.

How to connect

How to activate the roaming service itself in Tele2? Once in another city or another country, many will immediately want to call home and tell them how they got there. And here's what you need to do to make this possible:

  • Turn on your phone
  • See if it has caught an available network. This usually happens automatically, especially if the subscriber is in the Tele2 coverage area. However, not all Russian cities are included in the coverage area, and there is nothing to say about other countries. In this case, the new network sometimes does not connect automatically. To be connected you need to configure it manually
  • Open your phone settings
  • Select "Network"
  • And then - “Search for a network manually”
  • The phone will show all available networks. In principle, you can try to connect to the first one you come across - Tele2 has many partners both in Russia and abroad
  • If you can't connect the first time, just try a different network.

Additionally: Tele2 - how to unsubscribe from paid subscriptions? Read in another article.

  • After you have managed to switch to roaming on Tele2, disable forwarding. Forwarded calls are charged according to roaming tariffs, and we are sure you don’t want to overpay. This can be done using the command ##002#

So, we managed to enable ]roaming on Tele2[/anchor] - we connected to an available network. Now you can make and receive calls, but what about their rather high cost? When communicating with family, you don’t want to think about how much money will be debited from your account. Yes, and receiving calls is also expensive, you also have to pay for them. So how and which Tele2 services can you connect so that incoming calls in roaming are provided free of charge, and outgoing calls cost significantly less?

Which tariff is better to choose?

It is recommended to choose a tariff plan based on the volume of services that you are used to using. If you rarely call someone and don’t use the Internet at all, then you should pay attention to the “Classic” tariff plan.

For lovers of mobile games and ardent Internet users, it is better to connect “Gaming”. And for those who are looking for an average option at a low cost, it is recommended to switch to “My Online” or “Everywhere Online”.

Is there Cellular Tele2 in Sochi?

In addition, this service is valid if the subscription fee for the Tele2 tariff in Sochi has been paid on time. Otherwise, unused packages will burn!

(read more…)

Important point! Only the balances of the main packages are transferred to the third month, so there is no point in accumulating balances for more than one month. Packages received in exchange are not transferred at all. But since both are spent first, there is a high probability that you will not lose anything.

"Internet Abroad"

The service is suitable for active Internet users. For 100/300 rub. per day the subscriber receives 10 MB for free and 10/30 rubles. for each next MB. There are different USSD commands for the CIS countries, Europe and other countries:

  • *143#31# - activation in the CIS and European countries. *143#41# - enable in any other countries.
  • *143#30# - deactivation in the CIS and European countries. *143#40 – shutdown in other countries.

How is the service managed?

The subscriber cannot independently disable or activate the roaming service. This applies to any services that are basic (basic). If you need to disable or, conversely, activate it on a number, you should contact a communication salon or use remote support (the company’s clients have a subscriber service, which can be reached by dialing 611).

Be prepared to provide information about the owner of the number to carry out the above operations. These include: last name, first name and patronymic of the owner of the SIM card, as well as information about the identity document.

Customers of the operator who are sensitive to their costs and aim not to overpay for communications will love the new 2021 service of the mobile operator Tele2. As part of this service, communication users have the opportunity to receive incoming calls without additional payment, as in the region where the mobile phone number is registered. Plus, upon connection, the subscriber is charged a halved payment for outgoing calls made within the territory of the Russian Federation. You can enable “Zero Everywhere” using the command *143*21# and the call button. This option can be disabled by dialing *143*20# and the call button.

Cellular communications Tariffs Tele2 Sochi 2020

When buying a SIM card, you should first look at the coverage map of different networks. There are four of them: 2G, 3G, 4G and 4G LTE. 2G is not supported in Moscow and the Moscow region. At all. Relying on the coverage of other networks, the operator did not buy towers.

The tariff also includes unlimited traffic in Sochi for the use of instant messengers WhatsApp, Viber and Tam Tam, as well as on Tele2 TV and Zvooq. Plus, the sites VKontakte, Odnoklassniki and Facebook are also not charged. This is still a less generous offer than that of MTS with the “Hype” tariff (about thirty unlimited services), but the volume of total traffic is almost twice as much even on “My Online”.

However, in the Moscow metro only 2G connections are available. So you should rely only on WiFi or use another operator.

The first thing to do if you no longer need your SIM card is to block it. This is done either over the phone with an operator or in your Personal Account. There is no need to wait long: the blocking is done within a day. If you are going to Crimea, then it doesn’t matter to you what tariff plan you have and it will be useful for you;

Information you need to know before traveling

When preparing for a trip, you need to be fully prepared, and this applies not only to luggage, but also to communications. Tele2 users traveling around Russia will need knowledge of several important dialing combinations:

— to check the funds in your account you need to dial *105# and the call button;

— to disable the forwarding settings already installed on your phone, you need to dial ##002# and the call button;

— to replenish the current balance there are two options: a card for paying Tele2 or online through the official website oplata.tele2.ru;

— to clarify the current tariff plan, you need to dial *107# and the call button;

— to receive a free consultation, you need to dial the support phone number +7(951)520-0611.

Roaming tariffs are charged when the responder picks up the phone or if the answering machine is activated during an outgoing call. Tariffing is carried out after the first three seconds of conversation. The presence of a connected forwarding service may cause additional, and most importantly unnecessary, communication costs.

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