How does Tele2 roaming work: connecting and disconnecting, useful services


Tele2 services in roaming

Before traveling anywhere, in order to avoid unexpected expenses, you should disable all forwardings made before. Once you arrive at your destination, your phone will automatically connect to the correct network, whether you're traveling domestically or internationally. After this, you will receive a notification about enabling access indicating the cost of calls according to the tariffs for a specific area. When traveling abroad, you may need to manually find an available network in a special submenu of your device.

Tele2 offers more loyal and comfortable conditions for users when traveling around Russia. There is an option “Zero Everywhere”, which offers to receive incoming calls within the Russian Federation absolutely free. 2 r. per minute you will have to pay 2.5 rubles for an outgoing call. - for sending a message. If you connect the service for the first time, you will only have to pay a daily subscription fee of 3 rubles. When you return home, the setting must be disabled.

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Free Wi-Fi in another country may not be available even inside the hotel. If you need access to the network, you need to look for alternative options. Neither the “Everywhere Zero” service nor any other service includes Internet outside the home network in the package. The required parameter is connected separately. The daily subscription fee varies from 100 to 300 rubles. depending on the country visited. At the same time, 10 MB of traffic is allocated for every day. For each additional megabyte, a 10% subscription fee will be charged.

The “Conversations Without Borders” service also provides accessible communication, but only outside of Russia. For a minute of any incoming call, 5 rubles will be deducted from your balance, and an outgoing call will cost the same. Oddly enough, the daily subscription fee will also be 5 rubles. The question of how to disable roaming on Tele2 is not idle: this must be done. Cancellation of the service is provided completely free of charge.

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Features of the roaming service

The ability to use mobile communications outside your region and abroad is not activated separately - every subscriber has it by default. If the SIM card is registered outside the home network, then roaming tariffs for calls, SMS and Internet are turned on automatically.

How to use:

  • For the phone to register, it must be turned on. If this does not happen and there is no connection, you need to go to the settings and find the “Search for a network manually” function. When the options appear on the screen, select the one you need and reboot the phone.
  • If the SIM card is old and does not have the Tele2 logo on it, you need to replace it with a duplicate in the operator’s salon. This procedure is free. It will allow you to fully use modern communication technologies in roaming.
  • The cost of mobile services depends on the country of residence. You should check your rate conditions before departure. This can be done in your personal account or using the command *107#.

If, under the terms of the current tariff plan, it is unprofitable to use roaming, the operator offers additional services. They are connected separately. Each of them has its own parameters, according to which the subscriber can choose the most convenient offer for himself.

How to remove roaming on Tele2 from your phone

When returning to the region where the number is registered, roaming will be turned off automatically. If you connect additional services, you will have to turn them off yourself. This can be done using USSD commands. For the “Zero Everywhere” option:

  1. Dial *143*20#.
  2. Activate the command with the green tube button.

To turn off the Internet:

  1. Enter *143*30# for European countries, or *143*40# for other countries.
  2. Press the call key.

The “Conversations Without Borders” service is disabled as follows:

  1. After the asterisk, type command 143, ending it with an asterisk.
  2. Enter 0 and hash.
  3. Activate the command using the call button.

What distinguishes this young company from other telecom operators is the lack of the ability to turn off services using SMS. If you have a question about how to disable roaming on Tele2 or limit the operation of special services, then company representatives recommend:

  • use USSD commands;
  • come to the office in person;
  • call the hotline, where they will help you quickly turn off the option you don’t need using the toll-free number 611.

Selective shutdown

The subscriber can remove (disable) additional roaming services from Tele2, which are provided abroad and in the regions of Russia:

"Internet Abroad":

  • *143*30# - refusal of the version for European countries and the post-Soviet space.
  • *143*40# - refusal of the version for other countries.
  • “Zero everywhere” (within Russia) - *143*20#.
  • “Conversations without borders” - *143#.
  • “It’s like home in Crimea” - *143*60#.
  • “The Internet doesn’t rest” —*143*5#.

Attention! Additional options must be disabled manually upon returning to your home region. They are not automatically deactivated like roaming.

Before you go to another region of Russia or abroad, check whether your phone account is topped up. Funds can be transferred to a SIM card online at the office (oplata.tele2.ru) using a bank card or a balance replenishment card. Disable all configured forwarding on your phone using the USSD command - ##002# to eliminate unexpected charges for forwarded calls (calls). According to the terms of use of Tele2 services, payment in roaming with forwarding enabled is carried out according to the following scheme: amount for incoming calls + payment for outgoing calls to the forwarded number (at the rate outside the home coverage area).

How to disable the roaming service on Tele2 via the Internet

When you have a computer with a working global network at hand, managing mobile services becomes even easier. The company's official website allows you not only to receive information about new promotions and options, but to immediately activate and deactivate them. To disable Tele2 roaming in Russia and the world, you need to follow this algorithm:

  1. Click on the “Personal Account” link.
  2. No additional registration is required. Just enter your number.
  3. Enter the code received by message inside the special window.
  4. Under the name of your tariff, click “Service Management”.
  5. Sort the options by selecting the "Connected" button.
  6. Disable unnecessary service.

In your personal account

After logging in, you can see the services section on the main page. There are 2 tabs here - with a list of paid and free connections. We select the one that should be deleted - a page opens with its description and the “Disable” button.

The list of free ones also includes a service for roaming - “Unlimited Internet in roaming”. It is installed by default and is automatically included in the standard connection package on a new SIM card.

There is no subscription fee for it. Money for use is withdrawn only upon access to the Internet outside the home region - 350 rubles / day. It can also be easily deactivated in your personal account.

A similar service, but only for use in Crimea, is “Internet on the Peninsula”. There is no subscription fee, funds are withdrawn on the days of connection - for 300 rubles per day, the subscriber receives unlimited Internet on vacation.

Additional Security Measures

To prevent fraudulent activities regarding unauthorized transfer of funds from an account, you can use simple recommendations:

  • Deactivate the mobile transfer service (transferring funds from a SIM card) To do this, use a simple combination of numbers: *145*0# and a call. Upon arrival home, you can safely activate the service again. To do this, you should call the toll-free number 611. To activate the service, you need to dial the free command *143*1#. Upon returning home, you should dial the combination *143*0#.
  • Activate. It allows you to display telephone numbers hidden using the Anti-AON service (when the phone displays “number not identified” instead). To connect the option, use the request * 2 1 0 * 1 #, call button.

In order to improve security measures and save money, it is recommended that you familiarize yourself with a number of additional options (My Country, EuroInternet, I'm in touch, Simple Geography) on the official Tele2 website.

Types and features of roaming

It’s hard to call roaming a separate service. This is most likely the ability to move from one network to another without losing connection, regardless of location. But you can reduce the cost of using it with the help of modifier options. One option helps reduce prices, while the other allows you to use inexpensive Internet access. Below is a list of roaming services:

  • Intranetwork - when a Tele2 client moves across regions of the Russian Federation where the operator is present;
  • National – the phone is supplied for service in the networks of third-party Russian operators;
  • International – a service for tourists, included in the host country.

Before you provide all the necessary information about the procedure for disabling roaming with the Tele2 operator, you should understand the following aspect: it does not need to be connected .

Other operators in the Russian Federation present activation packages for guest access to clients. Some operators need to always have a specific amount on their account. Others apply for connection at the offices of their operators. Tele2 does not have the above requirements. After purchasing a new number, all types of roaming immediately become available to the subscriber. If you are going somewhere, go and don’t worry - the connection will be everywhere.

Roaming within the Tele2 network is free for users. And if you want to refuse it, then when you need it it will not be available to you. The service does not require any, even a meager subscription fee, so disabling it is not advisable - as soon as you return to your region, the network will automatically return to home tariffs.

Some subscribers want to disable roaming, fearing financial losses. They do exist, and they are written off upon return to the regional service area. This rule is due to the fact that you arrived in an area with which a roaming agreement has not been concluded - in this case, the expense statement is delivered with a large time delay. Thus, incomprehensible debits from the account occur at the time the subscriber returns to the country of permanent residence.

International roaming

Each country has its own conditions. But, nevertheless, the tariffs are the same for certain zones, which can be divided into 3 groups.

  • CIS countries and Europe.
  • Asia, Australia and Africa.
  • North and South America.

Communication cost for the first group:

  • All incoming and outgoing calls to subscribers in Russia, the CIS and Europe - 15 rubles/min.
  • Outgoing calls to countries of the second and third groups – 35 and 65 rubles/min. respectively.
  • Messages (SMS and MMS) – 6 rubles.
  • Megabyte of Internet traffic – 25 rubles.

Cost for the second group:

  • Incoming and outgoing calls to subscribers in Russia, the CIS, Europe, Africa, Asia and Australia - 35 rubles/min.
  • Outgoing calls to countries of the third group – 65 rubles/min.
  • Messages (SMS and MMS) – 12 rub.
  • Mobile Internet – 50 rubles/MB.

Conditions of the third group of countries:

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  • Absolutely all incoming and outgoing calls – 65 rubles/min.
  • Messages (SMS and MMS) – 12 rub.
  • For each megabyte of Internet you will also have to pay 50 rubles.
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