Traveling around Russia
At the moment, the country's operators have allegedly abandoned domestic roaming due to changes in legislation. The adopted changes affected all companies providing communications in Russia, so the tariffication of incoming calls within the Tele2 network remains the same for the established service package.
Zero everywhere
This option provides a single tariff for outgoing and incoming calls within Russia, regardless of the operator. This means that when calling any number in the country, the user will pay one set cost.
Details:
- The first connection is free, subsequent ones - 30 rubles;
- the cost of one minute when calling any number is 2 rubles;
- incoming calls are free;
- the price of one SMS is 2.5 rubles;
- daily subscription fee - 3 rubles.
Connection and disconnection is carried out manually by the user. The option is not valid in the territory of the Republic of Crimea and the city of Sevastopol. Previously, she was responsible for internal roaming.
You can activate the service through your operator by calling the short number 636 or 6. The option is also managed through your personal account.
Find out prices
On the official Tele2 website there is a section in the navigation, tariffs and options, where you can quickly find out the cost for 1 MB of Internet or 1 minute for outgoing and incoming calls.
On the page you will see a search bar with which you can easily find from the list of countries you need to get acquainted with information about local Tele2 roaming. For quick access, popular destinations are located under the search bar: Spain, Greece and Turkey. By clicking on the button, you will immediately be presented with the result with tariffs, prices, related options and all the other necessary information that will be useful to you on your trip.
You can select a country from the drop-down list or type in the location of interest yourself, which will be much faster.
We will not describe the cost of roaming here, since this is a very large base; we are only talking about the fact that the site has a very convenient tool for familiarizing yourself with the service fee before flying abroad.
Everyone knows their tariff perfectly well and how much it costs, but it is not always convenient to refer to the description by downloading a PDF file with details about the prices for calls, Internet and messages overseas. Therefore, we recommend using this service and finding out what options are available to save on calls and mobile Internet when traveling. That is, the operator has options, when connected, communication will become more profitable than the standard tariff according to your tariff.
READ > New Tariff Everywhere Online from Tele2 decides
Next, we will give examples of roaming in popular countries according to Tele2 or according to the statistics of requests from telecom operator subscribers. All prices are presented in rubles per unit of service, in this case one minute and one megabyte of traffic.
International roaming
Depending on the country the subscriber wishes to visit, the conditions and cost of services differ. This can be checked on the corresponding page of the site using the search. All you need to do is select the country you are planning to visit and read the description. This is convenient because you do not need to personally call the operator to clarify this information.
The quality of communications outside Russia depends on the position of mobile operators in the host country and third-party factors.
Important information:
- travel reference number;
- balance check - *105#;
- the operator recommends disabling call forwarding using the ##002# command so that the user does not have to pay for roaming;
- subscribers who own SIM cards without an operator logo are recommended to replace them with new ones at the nearest Tele2 office;
- Call pricing starts from 1 second of conversation.
Roaming does not apply when the subscriber is on air or water transport, or in nature, where there is no connection at all or is extremely weak.
Roaming in Turkey and Greece
In these high-demand resort countries, the situation with calls and mobile Internet is absolutely the same as in Spain and in most other well-known holiday and tourism destinations. Roaming is still not cheap for subscribers and profitable for operators, but if you want to save money while traveling, you should take advantage of additional options and activate them in advance.
If you have any questions, you can always call the toll-free Tele2 customer care number +7.
In order to enable or disable roaming on Tele2, you don’t have to do anything yourself. Today, technical communications automatically determine your location and configure your phone in accordance with the conditions in a particular country or city. The only thing you should check is the availability of funds in your account and phone settings. Perhaps you have roaming disabled for mobile Internet by default, and in order not to guess why browser pages do not open or social messages with instant messengers do not load, go to your phone and uncheck the blocking reception signal box.
READ > All about the Black tariff from Tele2
Traveling around the world
To pay less for communications, a subscriber can activate two useful options:
- “Unlimited Internet abroad”;
- "Conversations without borders."
Using one of these options makes international roaming profitable. Unlimited Internet access allows you not to use calls and SMS abroad at all, which in some cases is very convenient.
Unlimited Internet abroad
Unlimited Internet from Tele2 is also available in foreign countries. The connection is free, so the subscriber will not face unexpected expenses when returning to the country.
Peculiarities:
- the option is available in 117 countries in the most popular destinations, even in Antarctica;
- the service can be activated on any of the current (not archived) Tele2 tariffs;
- when using the option, the subscriber receives a discount on the payment for the main tariff plan after the payment is debited;
- management is carried out via USSD commands - *143*71# (enable) and *143*70# (disable), *143*7# (view discount).
The cost of the service is 350 rubles per day, but payment is debited only on the day the user goes online. For the Premium tariff, the option is free.
Conversations without borders
This is a special option that allows you to further reduce the cost of calls in foreign countries. Connection is available for all tariff plans.
Peculiarities:
- does not work only in places with extremely poor communications, for example, Angola, Syria, etc.;
- control is carried out using USSD commands - *143*1# (connect), *143*0# (disconnect), *143# (check option status);
- payment is charged for incoming calls in the amount of 5 rubles per minute, the subscription fee is the same and is debited from the account every day;
- connection - 5 rubles.
The service can be activated and disconnected only manually. The subscription fee will be charged until the user uses the mentioned command.
How to use Tele2
You can manage the service in your Personal Account or using USSD commands.
How to connect
- Connect *143*1# and call key.
How to disable
- Disable *143*0# and the call key.
Don't forget to turn off international roaming after arriving to avoid additional costs.
How to find out if the service is connected
- Check the status of *143# and the call key.
Skype, Viber, WhatsApp
It is very convenient to call Ukraine using instant messengers. To do this, both interlocutors must use the same messenger - this can be Viber, WhatsApp or Skype. All internal calls there are free, even if the interlocutors are separated by foreign countries, seas and oceans. In addition, messengers have additional functionality - video calls via a webcam or smartphone camera, exchange of photos and videos, sending and receiving voice messages. Sharing arbitrary files and locations is also supported.
But not everyone uses messengers - there is a category of people who have simple landline and mobile phones at their disposal. In addition, WhatsApp, which is widespread in Russia, is not particularly successful in Ukraine – Viber is held in high esteem there. We have found a solution for calls to Ukrainian mobile and landline numbers - you can call them via Viber and Skype, which have an external calling function.
Calls to Ukraine via Viber and Skype are quite expensive. The cost of a minute on Skype is from 9.6 rubles/min. Viber is a little cheaper - calls here start from 7.6 rubles/min. Therefore, the cheapest way is to call via IP telephony, finding an operator with reasonable prices and high-quality voice transmission - for example, Zadarma.
Conditions for connecting, disconnecting and checking status
In order to activate regional or international roaming Tele2 tariffs, you can use any of two types of activation:
- Through your personal account. To do this, you need to go to the website my.tele2.ru, open the “Tariff and Services” section, select the column called “Service Management”;
- Using a special combination, but often the connection occurs automatically.
The subscription fee, as well as the cost of connection, are automatically deducted from the account, so you should make sure in advance that you have the required amount of money on it.
In order to disable a roaming package, you need to send a deactivation request to a special number. To check the status, the user needs to send a command to *143# . In addition, you can use your Tele2 personal account.
“Simple Geography” Tele2: optimization of international calls
Do friends, relatives or business partners live in another CIS country? In this case, you can simply go broke on phone calls. However, if you wish, you can find a way to optimize the cost of international Tele2 calls. It’s enough just to correctly assess your financial capabilities and connect Tele2. This service will be described in more detail below.
It should be taken into account that the regional branches of Tele2 in Russia have an independent policy in the provision of services and pricing. And “Simple Geography” Tele 2 precisely belongs to that category of services that has different prices in different regions of the Russian Federation, and a number of branches are already completely closed for connection.
Roaming Tele2 abroad
According to the terms of the option, per-minute billing is provided, thus, even if the communication lasts for 20 seconds, the amount for the entire minute is debited from the balance. How to top up your account
Useful services
As for incoming messages, Tele2 customers receive them free of charge. You can find out in detail the cost of mobile communication services on the operator’s website, where you simply select the country of residence, after which the tariff schedule opens.
For example, when a user of the Tele2 network is located in Thailand or India, the tariffs will be different:
Tariff selection
To choose a favorable Tele2 tariff, you need to take into account the required volume of services, which will allow you to choose the optimal cost offer for calls and the Internet:
- Free calls within the operator's network;
- Package tariffs with included minutes and traffic;
- Cheap Tele2 tariffs for profitable calls without a monthly fee;
- Special rates for legal entities with exclusive services.
Tele2 tariffs are distinguished by balanced conditions, which allows you to profitably use both voice communications and the Internet from a phone, tablet, or computer.
Tariff features
A special feature of any Tele2 tariff is its special development for a particular region of Russia. “Green” was created for residents of the northern capital and the Leningrad region. Tele2 specialists analyzed the key needs of St. Petersburg subscribers, identifying a pattern in frequent calls abroad and between regions of the country.
Experts have come to the conclusion that in St. Petersburg there are many migrant workers who arrived from neighboring countries. A natural need is to connect with loved ones and colleagues who remain in their homeland. The advantage of the tariff is cheap calls, both within the Leningrad region and for communication with Uzbekistan, Tatarstan, Tajikistan and other CIS countries.
This tariff is perfect for those subscribers who study outside their hometown. With its help, you can significantly reduce your mobile communications costs. “Green” is often used as an additional number, exclusively for calls between countries and regions. As a rule, users have a primary number, which allows them to save on local calls.
In order to become a Green user, you need to purchase a starter package or switch from your existing package plan to a more profitable one in roaming conditions. Subscribers should note that the tariff automatically blocks a number if there has been no activity for 4 months. In this case, funds from the account can be debited in the same way.
How to connect
The connection procedure is no different from activating other tariffs. Tele2 traditionally offers users one of several possible options:
- the fastest way is to send a request *116*54#, after which the transition to “Green” will be carried out within 24 hours;
- call to voice menu 630 - here the subscriber must follow the robot’s instructions, selecting the section of interest and activating the request to change the tariff;
- self-service service - use of the personal account “My Tele”, where by visiting the “Tariffs” section the user can in a relaxed atmosphere find out current offers, full information about the main advantages of the package and independently transfer the number to “Green”;
- request for transfer to the operator at 611;
- connecting “Green” at the Tele2 service center.
Please note that to connect to the tariff, the Tele2 user account must have the minimum required amount of money, since the transition may be paid - 30 rubles.
