Tele2 roaming: how to use the operator’s services abroad and when traveling around Russia


Conversations without borders is a Tele2 service that allows you to receive calls abroad at a reduced cost (5 rubles per minute) for a small subscription fee of 5 rubles/day.

The service is valid outside Russia (with the exception of the countries: Algeria, Angola, Andorra, Iraq, Lebanon, Maldives and Seychelles, Syria, Tunisia, Turkmenistan).
Note ! Incoming calls abroad are NOT free .
The cost has been reduced and is 5 rubles/min. To use communication services abroad, you need the international roaming service, which is automatically activated for all Tele2 subscribers by default.

Features of Tele2 roaming

The cost of calls, SMS and Internet traffic depends on the country a person is going to travel to. Before traveling, it is recommended to disable the “Call Forwarding” service, because Using it abroad will result in calls being charged at roaming rates.

Roaming services are available to Tele2 subscribers at all tariffs. There is no need to use commands to enable or disable roaming.

To contact the help desk when traveling abroad, you need to call +79515200611. You can check your account balance using the USSD command *105#.

The subscriber can top up his roaming account in his Personal Account or in the mobile application using a bank card.

Tariffs within the country

An option for those who often travel or go on business trips around Russia, it is recommended to activate the “Orange” tariff in advance. Then outgoing calls and SMS can be sent on favorable terms. It does not matter where exactly the subscriber is located - in Moscow, Vladivostok or Chelyabinsk. Features of the offer:

How to find out what services are connected to Tele2?

  1. Minute of communication (incoming and outgoing calls) - 5 rubles. in a minute.
  2. SMS - 3.50 rub. domestically and 5.50 rub. to numbers of foreign mobile operators (incoming calls are free).
  3. Calls to the CIS - 25 rubles, Europe - 45 rubles, Asia and other countries - 65 rubles. (charging per minute of conversation).

The tariff plan (TP) is suitable for those who travel frequently and use several SIM cards. To access the Internet, it is recommended to purchase a separate package for several gigabytes.

How to find out the cost of services in a specific country

To find out the price of services in Turkey, China or another country where the subscriber plans to travel, you need to follow the link tele2.ru/mobile/roaming and indicate the country of interest.

In a moment, a detailed description of the prices for calls, messages and Internet in the specified country will appear on the screen. Here you can compare the cost of minutes in regular roaming and with one that helps you save money when making calls abroad.

Control

Table 4. Commands and operations.

ActionUSSD request + call button
Check balance*143*72#
Get extra www-pack. at high speed until the end of the current day *143*73#

When receiving additional information, a fee of 350 rubles is deducted. (according to the terms of the “Extend speed” condition).

Note 4. Additional size package is equal to the volume of the Internet package at high speed in the selected country.

How to save on calls:

allows you to reduce the cost of all incoming calls to 5 rubles per minute. The subscription fee for use is 5 rubles per day. The option is available for connection on all tariffs.

To activate the service, USSD commands are used:

  • *143*1# — connection;
  • *143*0# — shutdown;
  • *143# - status check.

You can also enable or disable “Conversations without Borders” in your Personal Account or in the “My Tele2” application. You need to open the “Services” section, go to the “Travel Discounts” tab, find the option and click “Connect”. To stop working, you need to find “Conversations without borders” in the list of active services, go to the page and click “Disable”.

Description and cost of incoming and outgoing calls

We remind you that Tele2 currently does not have international roaming services that allow you to receive incoming calls for free in other countries. You can only reduce the cost of incoming calls.

Cost of connection and disconnection

  • connection and disconnection of the service: 0 rub ;
  • subscription fee: 5 rubles/day .

Cost of incoming calls

  • One cost for all tariff plans: 5 rubles/min. no limits.

Calls are charged per minute.

For subscribers calling you, the cost does not change. They will pay the same as when calling you if you were in your home region.

Is it worth connecting from Tele2?

In most situations it is worth it. Let's take as an example the cost of incoming calls without this service (valid for all tariff plans):

  • Turkey: 15 rub/min ;
  • Vietnam: 65 rub/min ;
  • Thailand: 35 rub/min ;
  • Bulgaria: 15 rub/min ;
  • Abkhazia: 35 rubles/min.

As you can see, the benefit is obvious. Without the service, the cost of incoming calls is much higher.

Cost of outgoing calls from

Borderless Conversations does not apply to outgoing calls . Therefore, the cost will be at general international roaming rates.

High tariffs make it unprofitable to make outgoing calls, so we recommend activating the service and receiving only incoming calls.
Attention ! In international roaming, Tele2 tariffs start from 1 second .
Therefore, you won’t be able to make an outgoing call for free, say “call me back” in 2 seconds and hang up. Advice:

  • You can call the subscriber and immediately hang up the call. Perhaps the person will understand that they need to call you and you can accept an incoming call for 5 rubles per minute.

In international roaming, unfortunately, you cannot use the request to call you back.

Example of the cost of outgoing calls to Russia to your favorite phones:

  • From Turkey: 15 rub/min ;
  • From Vietnam: 65 rub/min ;
  • From Thailand: 35 rubles/min ;
  • From Bulgaria: 15 rubles/min ;
  • From Abkhazia: 35 rubles/min.

find tariffs for a specific country using the search. They do not depend on your tariff plan - only on the country from which you will make calls.

Internet cost

The cost of using the Internet does not decrease (international roaming tariffs apply), but you can use a special one - 300 rubles / day, you are given a 10 MB Internet package, for 1 MB above the package you pay 30 rubles.

  • Turkey: 25 rubles/1 MB of Internet traffic ;
  • Vietnam: 100 rubles/1 MB of Internet traffic ;
  • Thailand: 50 rubles/1 MB of Internet traffic ;
  • Bulgaria: 25 rubles/1 MB of Internet traffic ;
  • Abkhazia: 50 rubles/1 MB of Internet traffic.

SMS cost

The cost of outgoing SMS with this service also does not change. General international roaming rates apply. Examples of outgoing message costs.

  • Turkey: 6 rubles/piece ;
  • Vietnam: 12 RUR/piece ;
  • Thailand: 12 RUR/piece ;
  • Bulgaria: 6 rubles/piece ;
  • Abkhazia: 12 rubles/piece.

All incoming messages are free .
As you can see, as a rule, it is more profitable to accept an incoming call with than to send one small message. Note ! 1 message is 80 characters in Russian letters and 160 characters in English letters. If you send one large message, it will be counted as several SMS of 80 or 160 characters. Therefore, it is more profitable to send text in Latin letters.

How to save money on the Internet:

“Unlimited Internet abroad” allows a subscriber to get unlimited access to the Internet for 350 rubles per day. The option is free to connect, and the daily fee is charged only when you go online. You can read more about connecting the service and its capabilities in a separate article.

Other conditions

In addition to the conditions described, the operator is constantly experimenting with offers for different types of clients. For example, the service is provided free of charge on the first day for subscribers of the My Online+ tariff plan. And users of the Premium tariff plan are completely exempt from paying for the service for the entire duration of the trip, regardless of its duration.

The option is also free for subscribers who use a Visa card to pay for services automatically. The grace period depends on the card level:

  • platinum card – 7 days;
  • VISA Signature – 2 weeks;
  • Visa infinite – 4 weeks (28 days).

This promotion is available to Tele2 customers until the end of 2021. You can keep track of the operator’s new offers and tariffs on its official website.

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Useful recommendations for users

Some subscribers may think that using roaming is very expensive and completely unprofitable. However, this is not at all true. The fact is that the company offers its subscribers only the most favorable conditions, excellent connection speed, and quality at the highest level. But to log into RuNet from your phone, you need to use an appropriate browser. To activate, the command *143*1# . To turn off “Conversations abroad” on Tele2, enter the request *143*0# . If a subscriber wants to check whether the service is activated on his number, an SMS request *143# . After pressing the call key, the system will send the client an automatic notification with detailed information in the body of the letter.

Coverage area

“BIZG” is valid outside the Russian Federation when located in the states indicated below (see screenshots), except when the subscriber is on an airplane or on board a sea vessel.


Geography of work. List 1


Geography of work. List 2

List of countries in which the Tele2 “Unlimited Internet Abroad” option is available

ContinentCountries and territories
AntarcticaVilla las Estrellas
EuropeAustria, Akrotiri and Dhekelia, Åland Islands (Finland), Albania, Andorra, Belarus, Belgium, Bulgaria, Bosnia and Herzegovina, British Virgin Islands, Vatican City, UK, Hungary, Germany, Gibraltar, Greece, Georgia, Denmark, Jersey and Guernsey, Ireland, Iceland, Spain, Italy, Cyprus, Kosovo (Serbia), Latvia, Lithuania, Liechtenstein, Luxembourg, Mayotte, North Macedonia, Malta, Moldova, Isle of Man, the Netherlands, Norway, Poland, Portugal, Reunion, Romania, San Marino , Serbia, Slovakia, Slovenia, Ukraine, Faroe Islands, Finland, France, Croatia, Montenegro, Czech Republic, Switzerland, Sweden, Spitsbergen (Norway), Estonia.
AsiaAzerbaijan, Armenia, Afghanistan, Bahrain, East Timor, Vietnam, Hong Kong, Israel, Indonesia, Iraq, Iran, Yemen, Kazakhstan, Cambodia, Qatar, Kyrgyzstan, China, Kuwait, Laos, Macau, Malaysia, Mongolia, Myanmar, Nepal, UAE , Oman, Pakistan, Palestine, Saudi Arabia, Singapore, Tajikistan, Thailand, Taiwan, Turkey, Uzbekistan, Philippines, Sri Lanka, South Korea, Japan.
North and South AmericaAnguilla, Antigua and Barbuda, Argentina, Aruba, Barbados, Bermuda, Brazil, Virgin Islands (US), Guyana, Haiti, Guatemala, Honduras, Grenada, Greenland, Dominica Island, Dominican Republic, Cayman Islands, Canada, Colombia, Costa - Rica, Cuba, Nicaragua, Mexico, Montserrat, Panama, Paraguay, Peru, Puerto Rico, El Salvador, Saint Vincent and the Grenadines, Saint Kitts and Nevis islands, Saint Lucia island, USA, Turks and Caicos islands, Uruguay, Chile , Ecuador, Jamaica.
Africa, Australia and OceaniaAustralia, Algeria, Gabon, Gambia, Ghana, Democratic Republic of Congo, Egypt, Zambia, Western Sahara, Ivory Coast, Morocco, Mozambique, Namibia, Nigeria, New Zealand, Sudan, Sierra Leone, Tanzania, Tunisia, Uganda, Fiji, Chad, Eswatini, South Africa.

In addition, I will say that for Tele2 subscribers who have activated this service, as well as systematically using it abroad, the operator offers an additional discount on the subscription fee for the current tariff plan. You can check the size of the discount provided by entering a USSD request of the form *143*7# . Subscribers who meet the following requirements can count on a discount:

  • Replenishing your account in a timely manner to charge the subscription fee on the appointed date;
  • Those who did not change TP during the billing period;
  • Those using a tariff plan that provides for a subscription fee.

Providing services to subscribers located abroad

Business trips, travel or vacations outside of Russia are not a reason to refuse communication. For these cases, Tele2 has international roaming. As in the case of the national one, its connection is automated. This applies to any tariff plans: “Orange”, “Black”, “Very Black”, “My Conversation”, etc. You need to activate roaming abroad only if this has not happened by default. The algorithm of actions is the same as for activating roaming on Tele2 in Russia: manually selecting a network.

The second reason why domestic mobile communications are not supported by roaming is the lack of agreements between Tele2 and foreign providers. A list of countries and operators is freely available online. Among them are resorts (Egypt, Turkey, Greece, Thailand, etc.), neighboring countries - a total of more than 60 countries.

To make outgoing calls with roaming enabled, you need to dial *147*+7, then the subscriber number without “8”, followed by # and press the call button. This is relevant if you call to the Russian Federation. In the case when you need to talk to someone abroad, the combination changes: *147*, then +, and then the country and city code. Finally - # and the call key.

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