How to connect to Rostelecom
To connect to Rostelecom of the Kamchatka Territory, you must submit an application. It will be transferred to specialists who will find out whether it is technically possible to connect to a particular address. Applications are submitted in three ways:
- Via the Internet - go to the official website of Rostelecom, select the Kamchatka region, find the services you need, fill out the electronic application form.
- In the nearest office - you will find their addresses in our review.
- By telephone - call 8-800-1000-800 and submit a request through support service consultants.
The response will be provided within several business days. If the answer is positive, agree with Rostelecom specialists on the date of installation work.
Subscribers in Kamchatka are connected in two ways - via telephone or optical line. The telephone lines use ADSL technology. Ideally, it allows you to achieve speeds of up to 24 Mbit/s, but in reality the speed is limited - both by the length of the line and by the provider itself. Optical lines are faster and are not afraid of bad weather and precipitation. Only in Kamchatka the maximum access speed is limited to 20 Mbit/sec. But this is quite a decent indicator.
The good thing about a telephone line is that it is easy to install. It is more difficult to lay an optical cable, and its cost is high. If the subscriber cannot be connected via optical fiber, he is connected via ADSL, based on the final characteristics of the telephone line (if it can be routed to the specified address at all).
How to recover your password
Inhalation data is often lost. In such situations, you can restore access using the information that is registered in your personal account. To recover your password, you must do the following:
- Go to the company website.
- Select access recovery functions. The button is located next to the “Login” button.
- In the tab that opens, select “Recover Password”.
- Next, enter the phone number from the account. You can enter an email address.
- A recovery access code will be sent to your phone number. By entering it in the appropriate box, you will have access to password recovery.
- A new password is entered and confirmed.
If an email address is specified, a letter with a link address will be sent to it. To change your password, you need to follow it.
If you do not have access to a phone number or email, you must contact support. Specialists will help you recover your password and answer all questions.
Accounts linked to a social network are the easiest to restore. It is enough to go through authorization by selecting the desired social network.
The login buttons are located at the bottom, under the login form. You do not need to enter a login and password with this method of logging into your account.
Service and self-service
Several branded service offices operate within the Kamchatka branch of Rostelecom. They are located at the following addresses:
- G. Petropavlovsk-Kamchatsky, st. Vladivostokskaya, 9.
- G. Petropavlovsk-Kamchatsky, st. Academician Koroleva, 29, bldg. 1.
- G. Vilyuchinsk, st. Stroitelnaya, 6. Yelizovo, st. Zavoiko, 8.
People come here for financial matters; applications for changing tariff plans and connecting additional services are submitted here. In addition, legal entities are served at Rostelecom offices in Petropavlovsk-Kamchatsky and other localities.
Let's move on to telephone contacts. Rostelecom technical support is available via a single phone number 8-800-1000-800. Calls from mobile and landline phones of any operator are made here free of charge. Applications for connection of certain services are submitted to the same number. Also in the region there is a local number 8-4152-48-95-01 - this is an auto-informer about the balance.
Change the tariff plan, pay for communication services, connect additional options, understand the details - all this functionality is available in your Rostelecom personal account. It requires pre-registration with a mobile number or email address. Next, the services used by the subscriber are added to the account - now they can be managed. Service management is also available through the My Rostelecom mobile application.
Rostelecom personal account
There is a single one that is intended for private users. Each client is given access to perform transactions online.
- Balance control, as well as the history of deposits and expenses from your personal account.
- Pay for selected services and options.
- Make money transfers.
- Through your personal account you can make a request for account details.
- It is possible to print receipts for payment.
- Change of tariff plan.
- Receiving information about promotions, new services and bonuses from the company.
- Control of enabled options.
- Setting up automatic payments.
LC allows you to quickly pay for services through payment systems. The client has the opportunity to remotely make a transfer from a bank card, Yandex.Money and WebMoney e-wallet. The user also receives a number of other benefits:
- There is no commission for payments.
- Fast receipt of payment.
- 24/7 access to your personal account.
- Availability of technical support that will answer the client’s question if there are difficulties in managing the personal account.
For legal entities
The conditions for legal entities are very different. The personal account has been optimized for business representatives. Implies the following functions.
- Access to personal accounts 24 hours a day.
- Possibility of grouping services.
- Lots of payment options.
- Call details.
- Ability to obtain statistics on the use of options.
Registration allows you to monitor all actions. In addition to the standard information that is provided during registration, you will also need to provide information about the company. Namely its name, TIN code.
Connecting to the Internet - tariff plans
Let’s get to the fun part – studying Internet tariffs. They provide access to the World Wide Web at speeds of up to 20 Mbit/sec. There is no access to any Kamchatka local network on tariffs; Rostelecom parted ways with such functionality a long time ago. In addition, the Internet is full of any other file-sharing networks and services.
Current tariff plans for Internet access via optical channel:
- “Internet up to 2 Mbit/sec” – minimum speed for 1199 rubles/month.
- “Internet up to 5 Mbit/sec” is a reasonable channel with a subscription fee of 1,599 rubles/month.
- “Internet up to 10 Mbit/sec” with the possibility of renting a wireless router for 1 RUR/month - the subscription fee is 1999 RUR/month.
- “Game” with speeds up to 20 Mbit/sec. This also includes gaming options, as well as a router rental service for 1 ruble/month. The subscription fee is 2499 rubles/month.
There are also several tariffs for connecting via telephone line:
- “Internet up to 2 Mbit/sec” – subscription fee is 1199 rubles/month.
- “Internet up to 5 Mbit/sec” with the possibility of renting a wireless router for 1 RUR/month - the subscription fee is 1599 RUR/month.
- “Game” with speeds up to 5 Mbit/sec. The tariff includes gaming options and a router rental service for 1 ruble/month. The subscription fee is 2499 rubles/month.
For an additional payment of 200 rubles/month you can connect. It allows you to organize a high-speed local network within the region for file exchange (instead of the disabled Matrix file sharing service) and online games that require a direct connection.
Digital television
Rostelecom television tariffs in Kamchatka are not as high as for the Internet. But prices are slightly higher than in other regions. Digital TV from the leading operator is represented by two services at once. The first is called “Interactive TV”, it differs in that it requires a channel connected to Rostelecom servers. The second is called “Interactive TV 2.0” and has a kind of independence - the set-top box connects to the networks of any providers.
Set-top boxes are required to access both services. They are purchased at Rostelecom offices. The cost of the set-top box for the first service is 3,590 rubles, for the second – 3,990 rubles. General features of both versions of digital TV from Rostelecom:
- Recording the broadcast, rewinding, pausing.
- Access to the video archive with films.
- – for those who love to sing.
- Access to HD channels.
- to watch movie channels on multiple devices.
Separate tariff plans are provided for each service.
Tariffs for Kamchatka subscribers are presented in the amount of five. An expensive “YOUR Maximum” tariff plan has been created for the most demanding viewers. It includes 232 TV channels (any topic, including for adults), the subscription fee is 1,790 rubles/month.
The average cost tariff plan is called “YOUR Advanced”. The subscription fee on it is 650 rubles/month, it includes 190 TV channels. The “YOUR Premiere” tariff costs the same; it contains only movie channels. For all other viewers, tariff plans have been prepared: “YOUR Starter” for 128 channels for 350 rubles/month and “YOUR Optimal” for 158 channels for 450 rubles/month.
Tariffs for are presented in the following list:
- “YOUR Starter 2.0” – about 110 TV channels for 320 rubles/month.
- “YOUR optimal 2.0” – about 140 channels with a subscription fee of 420 rubles/month.
- “YOUR Advanced 2.0” – almost 170 TV channels with a subscription fee of 620 rubles/month.
- “YOUR Maximum 2.0” is a huge selection of more than 190 channels with a subscription fee of 1,700 rubles/month.
Please note that with this you will be able to travel throughout Russia, remaining with your favorite TV channels - just connect the set-top box to the Internet (you can even use Wi-FI).
Additional thematic packages and infotainment services from Rostelecom are paid separately.
Equipment for Home TV:
TV set-top box Wink Main characteristics:
Purchase: 3990 rubles | |
TV set-top box Wink+ Main characteristics:
Purchase: 6000 4990 rubles | |
Universal remote "Wink Wave" remote control Allows you to control both the set-top box and the TV at the same time. Purchase: 385 rubles |
Package tariff plans
If you connect more than one service at once, you can get a discount on the total subscription fee. For Rostelecom subscribers from Kamchatka, package tariff plans with two services have been prepared - Internet and digital TV (“Interactive TV”, to be more precise). They are presented in the following lists.
Tariffs for Internet and TV via optical channel:
- “Internet up to 2 Mbit/sec”, a set of 128 TV channels, and for 1450 rubles/month.
- “Internet up to 5 Mbit/sec”, a set of 128 TV channels, for 1850 rubles/month.
- “Internet up to 10 Mbit/sec”, and a set of 128 TV channels - the subscription fee is 2200 rubles/month.
- “Game” with a speed of up to 20 Mbit/sec, a set of 128 TV channels, , , , game add-ons. The subscription fee is 2599 rubles/month.
Package tariff plans for connecting via telephone line:
- “Internet up to 2 Mbit/sec”, a selection of 128 TV channels, and for 1450 rubles/month.
- “Internet up to 5 Mbit/sec”, a selection of 128 TV channels, for 1850 rubles/month.
- “Game” with speeds up to 5 Mbit/sec, a selection of 128 channels, , , game add-ons. The subscription fee is 2599 rubles/month.
Despite the relatively high prices, these are really advantageous offers for all Rostelecom subscribers in Kamchatka.
Tariffs for landline telephone
A home telephone in Kamchatka is not as expensive as the Internet. There are a lot of tariff plans here - for every taste and every need. Subscribers are offered unlimited tariffs, as well as profitable limited offers. First, let's look at unlimited limits, since they are more common:
- “Unlimited” – tariff plan for unlimited local calls. The subscription fee for urban areas is 565 rubles/month, for rural areas – 530 rubles/month. The most popular tariff in Kamchatka (and throughout Russia).
- “Unlimited Russia” is an offer for those who often make long-distance calls. The tariff plan includes an unlimited number of calls throughout Russia, which is its undeniable advantage. The subscription fee is 630 rubles/month. This also includes 200 minutes for calls to Russian mobile numbers.
- “Subscriber” – unlimited with a subscription fee of 390 rubles/month for urban areas and 335 rubles/month for rural areas. The tariff is used on old telephone exchanges.
Limited tariff plans:
- “Social” is a tariff for those for whom one and a half hours of calls per month is enough. Includes 100 local minutes with a subscription fee of 288 rubles/month for urban areas and 253 rubles/month for rural areas. Calls above the package in the city and rural areas cost 78 kopecks/min.
- “Combined” - a tariff for more talkative subscribers from Kamchatka. The version for the city includes 280 minutes for 390 rubles/month, for rural areas – 225 minutes for 335 rubles/month. Calls above the package on both versions will cost 58 kopecks/min.
- “Time-based” – a tariff without included packages of minutes. The subscription fee for urban areas is 235 rubles/month, for rural areas – only 200 rubles/month. Calls are charged at 64 kopecks/min.
There is another interesting tariff plan in Kamchatka, it is called “Weekend”. The subscription fee for the urban version is 380 rubles/month, for the rural version – 345 rubles/month. The tariff includes unlimited calls on weekends and holidays. Calls above the package will cost 64 kopecks/min.
Login to your Rostelecom personal account
The application developers took care of their clients and implemented all the necessary functionality for comfortable use of the personal account. After creating an account, there are several authorization options.
- By mobile number.
- Through the agreement number with Rostelecom.
- By personal account number.
Authorization is possible using any of the methods described above. The account can be used only after confirmation of registration data.
Login using your personal account
This method only works after binding. You can see your personal account number after logging in. It is used for the following purposes.
- To top up your account.
- To pay for services.
- For subscriber identification.
- To link your personal account.
Authorization is also possible through social networks. This will speed up login and quickly find out your personal account number.
Via mobile
During the registration process, the user provides his phone number. Linking to your personal account is carried out automatically. In the future, the client can use the number for authorization; the phone can replace the login.
When registering, it is strongly recommended to use a phone number, as this data is much more difficult to lose.
Mobile tariffs
In Petropavlovsk-Kamchatsky, as well as throughout Kamchatka, a cellular network from Rostelecom has been deployed. It offers local subscribers a variety of tariff plans at affordable prices. True, there is not as much traffic here as on tariffs for other regions. Let’s start studying them with package offers from the “For Everyone” line:
- “On all L” is a junior tariff plan that includes 3 GB of Internet traffic, 700 minutes to any numbers in the country, unlimited traffic packages for Facebook, Vkontakte, WhatsApp, Viber and TamTam, a package of 50 regional SMS. The subscription fee is 490 rubles/month.
- “On all XL” is the senior tariff plan in the line, which includes 5 GB of Internet traffic, 1000 minutes to any numbers in the country, unlimited traffic packages for Facebook, Vkontakte, WhatsApp, Viber and TamTam, a package of 50 regional SMS. The subscription fee is 690 rubles/month.
The included services can be shared with other subscribers - they are combined into groups.
Classic package tariff plans from Rostelecom for residents of Kamchatka:
- “Super SIM S” - the set of included services consists of 1 GB of Internet, unlimited traffic for instant messengers and social networks, as well as unlimited calls to all Rostelecom numbers in Russia. The subscription fee is 7 rubles/day. Any calls within the Russian Federation cost 2 rubles/min.
- “SuperSIM M” - the set of included services consists of 1 GB of Internet, unlimited traffic for instant messengers and social networks, 300 minutes within Russia, 50 local SMS, as well as unlimited calls to all Rostelecom numbers in Russia. The subscription fee is 290 rubles/month.
- “Super SIM L” - the set of included services consists of 3 GB of Internet, unlimited traffic for instant messengers and social networks, 700 minutes within Russia, 50 local SMS, as well as unlimited calls to all Rostelecom numbers in Russia. The subscription fee is 490 rubles/month.
- “Super SIM card XL” - the set of included services consists of 5 GB of Internet, unlimited traffic for instant messengers and social networks, 1000 minutes within Russia, 50 local SMS, as well as unlimited calls to all Rostelecom numbers in Russia. The subscription fee is 690 rubles/month.
You don't need minutes - exchange them for gigabytes of traffic. The network also carries over unused balances to the next month.
Also, for subscribers from Kamchatka, a tariff plan “Supersimka Free” has been developed without a subscription fee. Calls within the region cost 90 kopecks/min. The cost of Internet traffic is 15 rubles for every 10 MB. To order SIM cards with all of the above tariff plans, call 8-800-1000-800.
What is happening in the house in the absence of the owners, has the pet done something nasty, what are children doing in the absence of adults - the newest service from Rostelecom called “Video Surveillance” will help you find answers to all these questions. It involves recording what is happening in front of the camera on the operator’s servers. Key features of the service:
- You don’t need an expensive DVR with a hard drive - Rostelecom takes on its role.
- The camera is accessible from anywhere in Kamchatka and around the world - just use a special mobile application or a regular browser.
- The simplest setup of the equipment - it will take 15-20 minutes at most, depending on the technical literacy of the user.
- Easy uploading of recording files – up to 5 files per month, each lasting 30 minutes.
- Possibility of monitoring several cameras at once - for several apartments or large households.
- Camera delivery by courier - no need to go anywhere.
The camera confidently sees in the dark at a distance of up to 10 meters, has a viewing angle of up to 92 degrees, and provides a resolution of 1280x720 pixels. For the equipment to operate, an Internet channel with a bandwidth of 512 kbit/s is required (not necessarily from Rostelecom).
Residents of Kamchatka will be able to purchase cameras under the following conditions:
- In installments for two years for 300 rubles/month - the price already includes the subscription fee for the service itself. Individuals who want to connect to the Internet or TV from Rostelecom (or who are already using these services) will be able to take advantage of these offers.
- For 4990 rubles with annual service - a solution for subscribers of other operators.
Buy a camera, connect it to the Internet, register in the Smart Home service from Rostelecom, register a video camera in it and monitor your home from anywhere in the world.
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