To help its customers, Rostelecom has created an operational user support service. It not only accepts applications for installation or configuration of communications, but also answers the most pressing questions of users. Technical support staff work around the clock. Separate numbers are provided for different questions and categories of users. Among them there are also short ones designed for calls from a Rostelecom home phone.
To connect to the Internet, telephony or television, the client does not have to go to the provider’s office. You can order a visit from specialists to connect to the desired address online. Specialists transfer the client to a manager responsible for drawing up a contract for communication services.
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Landline telephone - tariff plans
If you are going to disconnect your home phone, check the current tariffs. There are many of them, they are designed for different categories of consumers. Here you will find both unlimited and savings offers. First, let's look at the unlimited tariffs for home telephones that are valid for Rostelecom subscribers from Saratov.
The “Unlimited (GTS)” tariff is used by a large number of Saratov residents. But few people know that he is not the only one. For a subscription fee of 445 rubles/month they receive local unlimited. For rural residents, the monthly fee is 345 rubles/month. Many subscribers actively talk long distance, spending a lot of money, but do not even suspect the existence of an alternative - this is the “Unlimited Russia” tariff plan with unlimited long distance. The monthly fee for it is only 490 rubles/month - we connect and save on calls.
At outdated but still operating telephone exchanges, the “Subscriber” tariff plan works. It provides local unlimited for 335 rubles/month. Another unlimited option is designed for those who prefer to have long conversations on weekends. For these subscribers, a “Weekend” tariff has been created with a monthly fee of 263 rubles/month. Calls on weekdays are charged at 56 kopecks/min.
If you need a landline number for infrequent calls, there is no point in paying for unlimited. We recommend taking a closer look at the following tariffs:
- “Time-based (GTS)” – the subscription fee is 180 rubles/min, calls within Saratov are charged at 56 kopecks/min.
- “Time-based (STS)” – the subscription fee is 180 rubles/min, local calls cost 48 kopecks/min.
- “Combined 100” – 100 minutes within Saratov are included, the monthly fee is 219 rubles/month. Local calls above the package – 68 kopecks/min.
- “Combined 350” – 350 minutes within Saratov are included, the monthly fee is 335 rubles/month. Local calls above the package – 44 kopecks/min (beneficial for most subscribers).
For long and regular calls, choose unlimited tariffs for your home phone; for short and infrequent calls, choose time-based tariffs. This will help save money in your budget.
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Interactive television from Rostelecom in Balakovo - rewind programs, pause, record a program, every moment of the program will be under attention. When connecting a second TV, you will need to connect an additional TV set-top box, at an additional cost to the current tariff plan.
Tariffs for digital TV
In an effort to become a leader in the field of digital TV, Rostelecom launched two services for viewers at once. The first is called “Interactive TV”. The equipment used for its operation works exclusively through Rostelecom communication channels. In order to capture an additional portion of subscribers, the operator created an independent one. It works on any communication channels - you can connect to other providers via cable or Wi-Fi.
As part of both services, subscribers have the following options:
- Viewing control – recording with rewind, pause.
- – connected for 48 hours, especially for a fun weekend.
- Additional thematic TV packages - a large selection of channels of any genre.
- Video rental services are a real cinema in every home.
- “Multiscreen” is a service for watching TV channels on several devices simultaneously.
- Information and services – additional information without a computer.
All additional features are paid separately (if not included in the selected tariff).
Let's consider tariff plans for. For an initial trial, you can connect to the “YOUR Starter” tariff. It has 129 TV channels for 320 rubles/month. The next one in the line is “YOUR Optimal”, which includes 160 channels for 420 rubles/month (the most profitable solution). The “YOUR Advanced” tariff includes 191 channels, the subscription fee is 620 rubles/month. The “YOUR Premiere” tariff plan costs the same, including more than 50 movie-themed channels. For 1,700 rubles/month, viewers are provided with 234 TV channels as part of the “YOUR Maximum” tariff plan.
Tariffs for are slightly different. The simplest tariff plan here is “Light”. There is nothing superfluous in it, only 35 carefully selected channels, including federal ones. It is connected by making a payment of 1000 rubles. It is charged only once, there is no subscription fee.
Additional rates:
- “YOUR Starter 2.0” – more than 100 channels of various directions, monthly fee – 320 rubles/month.
- “YOUR Optimal 2.0” – more than 120 channels of different themes for 420 rubles/month.
- “YOUR Advanced 2.0” – more than 140 channels for 620 rubles/month.
- “YOUR Maximum 2.0” is a gigantic selection of channels for 1,700 rubles/month, there are almost 200 of them.
To connect digital TV, you need to purchase a set-top box. Their cost for is from 3850 rubles, for – 3990 rubles. The playlists in them are updated automatically.
Connect your home Internet and Rostelecom television
Interactive television from Rostelecom in Balakovo, rewind programs, pause, record a program, every moment of the program will be under attention.
(read more…)
Rostelecom has a technical department that operates 24/7: toll-free number throughout Russia 8-800-100-08-00 .
Convenient connection of two services.
technical support :
Tariffs for home Internet and television from Rostelecom , this page shows the basic tariffs for home Internet and television services.
Rostelecom Balakovo technical support.
To connect to Home Internet and television services from Rostelecom in Balakovo, simply fill out an online application or call the Rostelecom hotline.
connection from Rostelecom is carried out using FTTB technologies, Internet speeds up to 100 Mbit/s, GPON technology from 100 Mbit/s, and ADSL technology up to 8 Mbit/s. The installer runs the wire into the apartment and connects to the router.
Phones
Sales Service and Service Support: 8-800-100-08-00 Mobile Communications Help Desk: 8-800-181-18-88 Help and Information Service for subscribers of Saratov and the Saratov Region: Hotline for cases of theft and damage to lines communications: 8-(845)-2-73-44-22 Custom service system for subscribers in Saratov and the Saratov region: 8-124 Information and reference service on the provision of intrazonal, intercity and international connections for subscribers in Saratov and the Saratov region region: 8-141 Reference and information service on the provision of universal communication services: 8-142 Customized service system for subscribers in Saratov and the Saratov region: 8-181
Every day, the provider's employees process thousands of calls and messages received from clients (including potential ones). You should know the telephone number of the Rostelecom hotline in Saratov. Since it will be required in the following cases:
- If you want to connect a new service, find out the conditions for its connection, subscription fee, etc.;
- If you have lost access to a particular service for unclear reasons;
- If technical advice is required related to current/connected offers from Rostelecom;
- If you have, in general, any questions related to home Internet, interactive television, home telephone, mobile communications. These and many other services can be resolved with providers over the phone.
Home Internet
Connecting Home Rostelecom in Balakovo is easy; to do this, select a tariff that is convenient for you and submit it as an application online through the website or contact the connection department using a toll-free number. The first available manager will advise you and answer your questions about installation. Rostelecom quickly accepts applications and FREE connection.. Find out more about the services of Rostelecom Balakovo
High-speed Internet Rostelecom Balakovo.
Kaspersky Safe Kids;
In order for you to make a connection, you need a connection specialist to come at a convenient day and time for you. The specialist will lay the Internet cable, configure the equipment and you will be able to use Rostelecom services.
Rostelecom's activities in the region
We will begin our review by studying the activities of the operator in the Saratov region - we will introduce readers to contacts for assistance, and tell you about the location of service offices. The Rostelecom hotline is available by phone number 8-800-1000-800. You can reach here from any phone, both landline and mobile. The support service works around the clock and is ready to solve almost any customer problem. Some automatic services also operate on the line.
Get help on financial issues, terminate an agreement with Rostelecom in Saratov, connect communication services in another locality in the region, apply for line repair - all this can be done at the nearest subscriber department. Let's present their addresses as a list:
- G. Saratov, st. Chekhova, 2.
- G. Saratov, per. Mirny, 11/13.
- G. Saratov, st. Bolshaya Gornaya, 277/279.
- G. Engels, st. Volokha, no. 9.
- G. Marks, st. Marksa, 45.
- G. Balashov, st. Karla Marksa, no. 30.
- G. Volsk, st. Komsomolskaya, 164.
- G. Pugachev, st. Toporkovskaya, 6.
- G. Rtishchevo, st. Soviet Constitution, 1.
- G. Balakovo, st. Prospekt Heroev, 24.
- G. Petrovsk, st. Kirova, 131.
- G. Krasnoarmeysk, st. 1 May, no. 57.
- G. Atkarsk, st. Sovetskaya, 62.
If you need the address of the main office, we have to disappoint you - they are equivalent. If one of them cannot resolve a particular issue, you will be sent to another office.
In addition to the hotline and official offices, a personal account has been developed for subscribers from Saratov. It will solve most problems, with the exception of those related to inadequate quality of services. Here you can pay for communication services, work with the bonus program, view detailed information on payments, change the tariff or connect/disconnect services.
By the way, you can pay Rostelecom with a bank card via the Internet not only in your personal account, but also on the operator’s website in the “Payment” section. A region code is not needed for payment via Sberbank Online.
In order to enter your personal account, you need to go through the registration procedure - it will take a couple of minutes. Enter your phone number or email address in the registration form, set your desired password, and select your region. After confirming your account and authorization, add the services you use to your personal account. You will also be able to manage the services of your relatives and friends (with their consent, of course).
and TV
Connect Internet Television and Mobile communications.
Service package
In order to connect to a home Internet tariff from Rostelecom, it is necessary that your apartment building has equipment with wiring from Rostelecom. If you have equipment from Rostelecom in your home, you just need to select one of the tariffs on the website and submit an application. If you need additional help, you can always call the hotline, the manager will answer your questions and help you choose a tariff plan and create a connection request.
§ Rostelecom’s personal account will help the user manage connected services without leaving home.
