MTS personal account: available methods for logging into your account, password replacement procedure


MTS is a large telecommunications company that provides Internet, television and telephone services to the population. For the convenience of cooperation with clients, an MTS personal account has been developed. After completing a simple registration procedure on the provider’s official account, subscribers have the opportunity to obtain the necessary information and set up mobile communications.

Login to your MTS personal account by phone number

In order to enter the MTS personal account, the client must use his mobile number. Logging into your MTS Personal Account by phone number is carried out directly in the browser when you go to the website lk.mts.ru. The number must be entered in the login field. The client must also enter his password, which he received via SMS. By logging into the account, the client has the opportunity to choose the best tariff, optimizing his expenses, use the “Autopayment” function in order to always stay in touch, order an advance payment, and also control his current balance and the location of his child. All of the above services are provided free of charge.

For clarity, let’s look at step by step how to log into your personal account from MTS using the subscriber’s mobile number:

As you can see, the procedure is very simple and does not require special skills. After logging in, the client receives full access to his account.

Login without password or registration

Customers using mobile Internet from MTS can log into their personal account even without authentication. To do this, you must meet the following conditions:

  1. If you log in via mobile phone, then the Internet must be turned on on the device (wi-fi must be turned off). We go to the pre-installed application from MTS. After which the system itself will recognize your number and proceed to work with your account without entering additional data.
  2. If the client’s Internet works via a modem, then login without specifying a password can be done on a computer. To do this, we begin work using the Internet from MTS. Go to the operator’s website (mts.ru). Confirm your login and open the “Mobile Communications” section. All you have to do is click “Login” again, and the system will recognize the Internet user and open access without additional identification.

How to change MTS password?

Users who do not know how to change their MTS password must first go through the authorization procedure. After this, they need to send an SMS to the specified phone number. This SMS must contain the desired password. Moreover, it must satisfy all the requirements of this service. This means it must have at least 7 characters. In addition, the password must contain not only lowercase and uppercase Latin letters, but also at least one number. It is worth adding that the need to change the password usually arises due to its loss or incorrect entry more than three times in a row.

What to do if you forgot your password?

You don't know what to do if you forgot your password? Everything is very simple! You need to get a new password! In order to receive a password, just click on the link “Receive password via SMS”. Within a few seconds, an SMS with a new password should be sent to the MTS client’s mobile phone, which must be entered into the appropriate form. In such a situation, there is another option for logging into your account. It involves using a social network account. It should be added that the old password will be blocked if the user enters it incorrectly three times in a row. The password change service is absolutely free.

How can I change my password?

To make it easier to work with the system, it is better to change the automatic password that is sent during registration to your own. This can be done using the following algorithm:

  • The “Settings” item will be indicated in the service menu. You must click and go to this section.
  • Next, you need to select the action you want to take. In this case, you will need to indicate that you need to change your password.
  • In the field where you need to enter the old password, enter the code that was sent automatically.
  • Next, you need to indicate the digital combination that you want to use as a password to log into the system. For reliability, you will need to enter this set of characters twice.
  • The system will prompt you to confirm the password change. After successful completion of the operation, a completion notification will be sent.

Functionality of MTS personal account

MTS offers its clients a fairly wide range of services that can be used using their personal account.

In total, the system offers four main blocks of work with your personal account:

  1. Number management. This section offers many services:
  • My numbers. The ability to view mobile numbers assigned to a subscriber, as well as view detailed information on them;
  • Check. Using this section, the client gets access to the main account and expenses on it, and can view information about payments made.
  • Rates. The client can familiarize himself with his tariff plan and, if necessary, change it to a more comfortable one.
  • Limits. In this menu, you can set and disable limits on the number of minutes and SMS spent.
  • Service management. This section gives access to installed and additional services that can be connected and disabled online. It is also divided into sub-items: calls, roaming and Internet. You independently connect the Internet, regulate the amount of traffic available for use, choose services for roaming: calls, Internet. You also receive a set of USSD commands for setting up and managing services.
  • Payment management. In this menu the client has access to:
    • setting up auto payment;
    • replenishment of existing account and Internet;
    • a service for transferring money from account to account or to a bank card.
  • MTS Bonus. A section that allows customers to receive additional benefits for close cooperation with the operator. Namely, it allows you to exchange accumulated bonuses for free minutes, packages with SMS or gigabytes of the Internet.
  • What to do if you have two SIM cards?

    If you have two or more SIM cards, management can be done using one user account. It is very convenient and does not require creating multiple accounts and passwords.

    Any client of the company can perform operations with their SIM cards from one account. However, there are several important conditions in order to do this. Firstly, it is necessary that each of the cards be registered for one person. And, secondly, they need to be connected in the same region.

    To work with all cards in one place, you need a special service. Each card must have the “Manage Numbers” option enabled. There is no need to worry about extra expenses - the service is free. There are several ways to activate it.

    • Through the “My MTS” service. It makes it possible to manage any services. In this section you must select the appropriate item.
    • Using the digital combination: *111*828*1#.
    • When the option is activated, you need to go to the official website and enter the necessary information in the “My numbers” section.
    • You will need to enter the region in which the SIM cards were activated.
    • Specify a valid phone number that will be designated as the main one.
    • Also, accordingly, you will need to enter the desired number (if desired, you can link not one, but several numbers) in order for it to be added here.
    • After you click the “Register” button, the new number or new numbers will be linked to one account. The duration of this operation is about two days.

    Additional numbers that connect to your main user account will be re-registered to another account. The old password will be automatically reset. You will need to install it again.

    MTS details in LC

    Continuing the topic of detail, it is worth saying that the information received can be displayed in two ways. The first option is to generate a report directly in the user’s account. If the client wishes to print the received data and use it for his own purposes, he must arrange for the report to be delivered to his email address specified when registering his account. It should be noted that MTS details in your personal account are not the only advantage of this service. Among other advantages of this service, I would like to note the ability to track the remaining traffic.

    Is it possible to disable the cabinet?

    The user account allows you to stay on top of your mobile communications expenses at any time and anywhere. This is a service that helps you solve problems yourself without contacting a call center or support service.

    However, if you still need to disable this service, there are several ways to do this.

    • You can deactivate the service while logged in. All instructions can be found in the settings section.
    • This procedure can be performed in a communication salon. Our staff will help you do this quickly.

    MTS personal account: phone

    To use the Personal Account, the MTS user must undergo pre-registration. To do this, you will need a mobile phone, which will receive an SMS for registration. Therefore, during the registration process, the mobile operator customer must enter only his phone number. An SMS with a password should arrive from number 3339. Next, you must enter the received password in the appropriate field and log into your MTS personal account. You should also use your phone if you lose your password. It is worth noting that SMS and other services provided in the user account are absolutely free.

    How to add a second number through the official application?

    1. Using the My MTS mobile service, it is very easy to link an additional number to your account. This will require a minimum of action and time.
    2. You must open the application on your electronic device.
    3. In the upper left corner you will find an “Add” button. It must be pressed.
    4. The system will offer you a special field where you will need to enter a new phone number. You will also need to provide the password that you used to log into the service assigned to this number. When everything is registered, the system will begin processing the request. The operation will be completed within a few minutes.

    MTS personal account: account

    One of the main features of this service from MTS is the ability to manage your account. Moreover, this service provides completely unique advantages. One of these advantages is the ability to detail the invoice. In other words, the client can receive full details of the calls made over the past six months. Moreover, he will not have to pay for using such a service. You can check your account in your MTS personal account in the “Expense Control” menu. Next, the user must select the “Conversation detailing” item, specifying the date range and report delivery options.

    Is it possible to add a second number?

    If several mobile numbers are registered in the name of one subscriber within the same Russian region, they can all be added to your personal account.

    To do this, you need to connect on each number (it is provided free of charge). To connect, you need to dial the following combination of characters on your phone: *111*828*1#. You can activate this service in your personal account.

    MTS personal account: traffic

    Tracking traffic in your MTS personal account is a very popular service that has recently been used by more and more clients. This is due to the fact that today a mobile phone is not only a device for sending and receiving calls, but also a modern gadget that provides round-the-clock Internet access. Using the mobile Internet today you can communicate on social networks and forums, search for the necessary information in search engines, read books, correspond via email, etc. You can find out the remaining traffic in the “My Account” section.

    Overview of key account features and capabilities

    A review of the functions will be carried out based on the mobile version of your personal account. The full version has similar functionality. Let's look at how to top up your account, activate autopayment, activate and deactivate services, find out the balance of your Internet package, minutes and messages.

    View the rest of the service package

    Data about the connected tariff is displayed on the main page under the mobile phone number.

    To view detailed data, use the following algorithm:

    1. Tap on the tab marked in the picture.
    2. Scroll the page to the item “Package balances”.

    1. Use the Swipe Left gesture to display full information.

    Refill

    Instructions:

    1. On the main screen, click the “Top up” button.
    2. In the drop-down list, indicate the method of replenishment.
    3. Enter the payment instrument number and details.
    4. Tap “Top up”.

    Connecting auto payment

    Step-by-step algorithm:

    1. On the tab bar, click “Finance”.
    2. Activate the “Enable automatic payment” button.

    1. Select a service from the drop-down list.
    2. There are two options available: “By threshold” or “By schedule”.

    For the first method, you need to indicate: number, minimum balance threshold, payment amount, replenishment limit, payment source. To activate, click the “Connect auto payment” button.

    The second method involves indicating the frequency of debiting, the start date and time of payment. In addition, you need to write the amount and enter the details of the payment source. To activate the service, you must click “Connect auto payment”.

    How to log into your personal account from a tablet?

    If MTS clients are interested in the question of how to log into their personal account from a tablet, then they should know that this can currently be done using a special mobile application. By installing this application, the user can easily control their expenses and manage services directly on the tablet screen. This application displays the current personal account balance, the number of accumulated bonus points, as well as available bonus offers and services. In addition, in a special application you can view traffic consumption statistics and send (receive) SMS.

    Advantages

    It solves several very significant problems.

    • The client no longer needs to look for an existing communication center to resolve the issue. You can perform the necessary actions yourself without leaving your home.
    • Consultation with a company branch is only possible during business hours. Using an office expands the time frame. You can perform all necessary operations at any convenient time.
    • Working with the service solves the problem of queues. The client no longer has to wait for the salon consultant or communication line to be free to resolve their issue.
    • Increases efficiency. The client performs the required actions independently and learns about current offers and discounts. Thus, he can make cooperation with the company as fruitful and mutually beneficial as possible.
    • You can use the service both on a desktop computer and on a mobile device. The cellular company has developed a special application “My MTS”, which operates on different platforms: iOS, Android and Windows Phone.

    Useful application for monitoring funds

    The MTS operator, in order to make it more convenient for its subscribers to control their mobile account, provides them with the opportunity to take advantage of the LC benefits directly from their smartphone.

    This became possible thanks to the “My MTS” application, which allows you to use all the functions that are in your account, practically without consuming mobile traffic. You can download it on any phone running Android or iOS.

    My MTS on Android ⇒

    My MTS ⇒

    It is available for downloading directly from your mobile phone, and after following the links provided on the MTS operator website.

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