Personal account “Home Internet and TV” from MTS: registration and change of login and access password

Mobile operator subscribers who have been using the remote office service for a long time know that logging into the MTS personal account using a personal account is carried out in a simple way. But there are alternative methods of logging in and obtaining a password for a remote account. Each of them is unique in its own way and uses different provider tools to access the service. Some allow you to log in with registration data, others through accounts on third-party resources, and others allow the client to log into the account without authorization at all.

Because the user may find himself in different situations with different hardware and software at hand, the operator gives clients several ways to access the account management service. The service is available to those who have activated the “Home Internet and TV from MTS” option. The personal account number is indicated in the contract for the provision of TV and Internet services, as well as in a special “subscriber card” issued upon registration of the contract.

The login password is also specified in the contract. The account number is required to manage the activated service. When concluding a contract, each subscriber opens a personal account in the communication salon, through which you can identify the user of the services and monitor the fulfillment of obligations under the contract. The personal account consists of 11 digits. You can find it in the following sources (including the contract).

1. Agreement with MTS.
2. Form (card) of an agreement on the provision of Internet and TV options.
3. Customer support at 0890.
4. Official portal of MTS.

Here we discuss in detail the task of authorization in the personal account by personal account number for customers using television and home TV from MTS, and a description of various additional service tools is provided

How to access the MTS service

The capabilities of the MTS operator are open to all officially registered clients of the company. The functionality of the service we are describing is no exception in this regard. It becomes available to any user after completing the registration procedure.

Registration in your personal home Internet account

You can register and gain access to your MTS personal account only on the operator’s official website. The operation can be carried out from any accessible device with Internet access.

Registration process step by step:

1. Go to the operator's website. It's easy to do. As a rule, links to the official MTS website are on the first lines of any search engine.
2. On the main page at the top there will be a “My MTS” button. Click on it.
3. In the list of sections, select “Internet and TV”.
4. Open the registration form, fill in the required fields.

Information provided by the client during the registration process:

• personal data;
• information about the contract;
• a valid electronic mailbox;
• Login: Password.

Before registering, it is advisable to prepare an agreement in advance.

Since 2021, MTS customers have the opportunity to log into their personal account from their home TV screen. To do this, you need to turn it on, enter the menu, click on the desired item. In the field that opens, enter the last name and first name of the owner of the connection agreement. Authorization is carried out once. At subsequent logins, the system opens the entrance to the account without a password.

Recovering lost login data

You can restore access if you don’t have your password at hand (forgotten, lost) in 4 ways.

1. On the official website, open the “Personal Account” page. Find the “forgot password” button and click on it. Confirm password reset. Receive a new one in SMS (will be sent to the connection phone), enter it.
2. Call the hotline: 8-800-250-08-90. Describe the problem to the operator and follow his further instructions.
3. Contact technical support on the official website by asking a question in the appropriate window.
4. At the nearest MTS branch. You must have a passport and a service agreement issued in your name. If the owner of the contract cannot visit the MTS office in person, he can entrust the data recovery procedure to a trusted person. The order must be confirmed by a notarized power of attorney.

Login from PC

You need to go to the official MTS website. Select the “Personal Account” section in the menu and go to the page. Enter the subscriber's phone number and password in a special form, if one was previously set. Otherwise, ask the system to send the password via SMS to your phone by pressing the appropriate button. Once received, enter in the specified field and log in.

Afterwards, the generated password can be changed. This can be done in the “Tinctures” section.

Login via app

The main condition for using the application is that the phone is actively connected to the Internet. You can download the “My MTS” program from one of the mobile application stores or from the operator’s official website. The software is distributed free of charge and does not require a large amount of memory.

Logging into your personal account through the application is only possible if you have a SIM card. If it is inserted into a phone on which “My MTS” was installed, the login will be carried out automatically. If your phone has another SIM card, you will need to enter your phone number and password when you log in (a confirmation code will be sent to the number specified in the contract).

How to log in without a phone number

You can enter your personal account using your personal account number. It is specified in the contract. You can also find out by contacting the technical support service by calling the hotline. During the conversation, the operator will ask you to dictate your passport data, and after verification, if the answer is correct, he will give you your personal account number.

How to log in using your contract number

Login using contract numbers is required for users of home Internet and MTS satellite television. They must go through a complex, lengthy registration procedure using documents for the provision of services and their passport data. Follow the algorithm:

Step.1 Go to the official website of the operator, repeat step 1 from the first algorithm. In step 2, select Satellite TV accordingly. Click on it.

Step 2: Scroll down to the login buttons - click on the option that suits you, depending on the type of service you are provided with.

Step 3. On the new page, specify the login document option.

Step 4. Enter your contract number in the Login line. In the password line - accordingly, the password.

Step 5. If you do not have a password, click on the Forgot password button. To restore this data, you need to indicate the contract number, as well as the phone number to which the contract is linked. You will receive an SMS message with a recovery code, valid for 15 minutes.

Interface for personal home Internet account from MTS

The main page in the personal account contains information about the user’s personal data, connection address, contract number, data on the status of connected services.

For convenience, your personal account is divided into 4 sections:

• “Account Management” – the main page described above;
• “Fund expenditure” – this section contains information about account debits for a certain period (the system provides several options);
• “Services” – here you can view traffic statistics and top up your balance, view the catalog of anti-virus programs, find out their cost, and, if desired, activate them;
• “Notifications and settings” - more often, this section is looked at for only one purpose - to change the access password to your personal account.

From each section you can get to any other. The interface is convenient and intuitive. The service is not overloaded with functionality, only what is necessary.

What to do if there are problems with access?

How to get to your Personal Account if suddenly there is a problem with access and you cannot log in? As a rule, this problem occurs if the password you enter during authorization does not work - that is, you enter the wrong password. The solution to the problem is simple: on the login page, click on the “Receive password via SMS” button in the same way as you did when you first logged in.

From the short number 3339, which belongs to the recovery service of MTS OJSC, a message with a new password will be sent to your mobile phone. The new password sent must be entered in the appropriate field, and you will be able to log into your Personal Account again. Then, in the settings, change it again to your own, more convenient one.

Attention! When entering a new password sent by the 3339 service, be careful about the case - some letters in the password are capitalized, some are lowercase. This is done to increase the degree of protection and complexity of passwords.

What opportunities does the MTS home internet account offer?

A personal account is essentially a client’s personal mini-office on the operator’s website. Without leaving your home, at any time of the day, you can manage services in real time, monitor and analyze traffic and expenses, and instantly receive information about your account status.

Contract and personal account numbers

This is a unique combination of a certain number of characters. Assigned to each subscriber, it helps to instantly identify the user and facilitates the interaction between the operator and the client.

The personal account is also the contract number and is indicated on the corresponding document.

View your account status

Information about the status of the client’s personal account is contained on the “My Accounts” page. This method is not the only one. About others, below.

You can obtain information about the account balance in the home Internet service in the following ways:

• call the technical support hotline;
• in one of the official MTS salons;
• call the short number 0890;
• via USSD command to number 6100. Usually, the response to the request comes instantly, in some cases you need to wait a few minutes. The maximum time limit is 20 minutes;

After waiting for the response from the duty manager, request the necessary information. The specialist will provide it within a few minutes.

Top up your balance

The operator tried to simplify the account replenishment procedure, first of all, to make it as accessible and convenient as possible for users located in different places and conditions.

Among the most popular replenishment methods are the following:

1. Through special terminals installed in bank branches and salons of the MTS operating company. To carry out this operation, it is enough to know the phone number or personal account and follow the instructions of the system.
2. From the personal account of the bank (Sberbank Online, etc.), of which the user is a client.
3. In the "My MTS" application.
4. In some cell phone stores.

In shopping malls, shopping centers and other public buildings, special terminals are installed where you can pay for practical services, top up your balance, etc.

Changing tariff plan

You can change any tariff, regardless of your place of residence. The exception is archived, inactive offers. Switching to most plans is free. There are several paid ones.

A package offer, for example, which consists of payment for mobile communications (calls, SMS), home Internet, as well as high-quality digital TV. It is worth clarifying that in this case, it is not the transition itself that is paid for, but the equipment provided as part of the service.

Another option for a paid transition to another MTS tariff, which also involves the purchase of special equipment, is a connection using GPON technology. To implement it, a certain amount of optical fiber is required to extend the wire to the apartment and the modem (there are options to purchase in installments, or in some cases, rent).

A subscriber who decides to switch to a tariff plan that provides for the use of another technology can first clarify whether this is technically possible. This can be done by contacting technical support or using one of the search programs offered by the operator.

Checking the ability to connect your home Internet to a different address

There are several ways to check the availability of technical connectivity at a specific address. The simplest and most convenient:

1. Call the phone number 8-920-103-37-50, get comprehensive information about connection options at the address you are interested in.
2. On the official website of the operator, fill out a special form (before sending, check that the specified telephone number for communication is correct), and wait for feedback.

Attention ! Today, home Internet connections in private homes are not provided by MTS in all localities.

Cost details

You can view the details of expenses on your personal account in your personal account on the “Account Management” page in the “expenses” section, which contains all the information about write-offs (for convenience, there is an option to select a period) or contact one of the operator’s official showrooms (a passport is required) .

Regarding traffic

Some operator offers have a “traffic limit”. Why is this being done? Limiting traffic allows you to better control traffic consumption. The second reason is that if a person spends little time on the Internet, this tariff is more profitable for him. You can find out more information about your tariff by contacting the technical support service or calling the operator on the hotline.

Connecting and disabling additional packages

The operation is available from your personal account. MTS provides the opportunity to independently connect and/or disconnect any additional services provided by the company.

If you have any questions, you can contact the operator or contact one of the MTS offices.

payment history

Controlling your account status and monitoring financial transactions helps you manage your own funds more correctly and minimize errors in planning expenses. MTS takes into account all the needs of subscribers.

You can view your payment history:

• in your personal account on the “Account” page;
• through the My MTS application;
• by contacting one of the company's salons (to obtain this information, you will need to present your passport).

You can study your payment history at will, on a case-by-case basis, or set up sending reports for a selected period by email.

Termination of an agreement

The procedure is not complicated, but mandatory. Otherwise, the operator company, having no information about the intentions and actions of the subscriber, will continue to provide services in accordance with the contract and charge fees for them in the prescribed manner. You can terminate the contract at the MTS salon. You must have your passport with you.

Important! Not all official MTS stores are vested with these powers. To avoid wasting time, the subscriber can first call the operator’s hotline and clarify the addresses of the salons performing the procedure.

What about competitors?

This offer is available for connection not only to MTS consumers. Other large mobile communication providers in Russia also have similar services in stock. Let's take a look at what they offer:

1. Megafon “SMS notification in social networks”. The subscription fee is 3 rubles per day. The list of partner sites is similar to MTS. Reply messages to service numbers are not subject to tariffs in your home region.
2. Tele2 "SMS alerts". The service is provided free of charge, but you pay the cost of each outgoing SMS. Tariffing occurs as through the operator’s internal network within the registration area. All incoming notifications are not subject to settlement.

Currently, Beeline does not have any similar offers for connection. After a short comparison of characteristics and prices, it is clear that all operators are on the same level.

Attention! The article described the cost and features of the options in the Moscow region. If you live in another region, request information about services at the company's communications offices.

MTS Online is an ideal solution for lovers of correspondence and communication, for consumers who spend most of the day on social networking sites. The function significantly simplifies and improves the use of sites; you will receive timely notifications about new events and respond to them instantly.

Using your personal account through a mobile application

A personal assistant called “My MTS” makes it much easier for subscribers to manage the services provided by the company.

The assistant helps solve the following issues:

• receive information about the account balance;
• monitor expenses;
• get acquainted with new services, tariff plans, conditions for their connection;
• independently connect and/or disconnect the services offered by the company;
• replenish an account.

Also, the subscriber can add the numbers of loved ones to his account and, if desired, top up their balance.

Visit via interactive console

Most modern TV models support an Internet connection via Wi-Fi. You can also use this function to log into the user interface. Communication with the MTS personal account “Home Internet and Television” via personal account can take place directly from the TV screen. When using an interactive set-top box, you don’t even need to enter standard login details. You must enter your first and last name in the form fields, after which you will be automatically redirected to your account. The device will remember your login information and will switch to the service automatically in the future, without asking for information.

Payment for home Internet from MTS via Personal Account

The deadline for paying for home Internet is until the 1st of the next month. There are several ways to do this. “Autopayment” is considered the best. On a certain date of the month or upon reaching the specified amount in the account, an automatic debit without commission is made from the subscriber’s bank card. The main advantage of this payment option is that there is no need to constantly remember to make payments on time.

Other payment methods:

• via an electronic wallet. Service name – MTS Money;
• in your personal account;
• by bank card;
• in one of the Russian Post branches;
• at any payment terminal installed in a public place;
• in the official showrooms of the operator (via the terminal or pay at the checkout).

If it is impossible to pay the bill for using the service on time, you can use the “Delayed payment” option provided for such cases.

It will also be useful for subscribers to learn about the possibility of paying off accumulated debt in installments. On the company’s official website, you should fill out a special form (enter the date of payment, personal account number, indicate the service, the amount of the down payment), and send it to the site.

Additional features

The MTS Home Internet personal account also provides several convenient additional functions:

• Personal electronic mailbox – supplied absolutely free of charge;
• Anti-virus program for active fans of online surfing;
• Hosting for hosting your own website.

It is also possible to connect the listed additional features via lk, or at the nearest regional service office. Subscribers who regularly use the company's services receive bonuses and can partially repay the cost of communications, telephony and television broadcasting. Additional services in the form of MTS anti-virus programs are suitable for desktop computers, laptops, as well as modern smartphones based on Android and iOS.

Conditions for connecting home Internet from MTS

1. The main condition for connecting to the service is technical feasibility. You can check it in several ways. Use a special program on the website, contact technical support, go to the nearest MTS store.
2. Select equipment and a suitable tariff.
3. Leave a request to connect.
4. Provide company specialists with unhindered access to the equipment installation site.

The work is carried out in a short time. The Internet becomes available after connecting and paying for the service.

Benefits of the service

The personal account “Home Internet and Television” www.dom.mts.ru is a convenient service that provides clients with significant advantages:

1. To use the functionality of the system, no additional equipment or financial investment is required, it is free;
2. High speed of messaging with the provider - receipt of funds, changes in tariffs and other options are triggered almost instantly;
3. Availability of connection to the global network and television broadcasting without visiting operator offices;
4. High quality of service;
5. Simple and intuitive interface.

In any section of the provider’s main resource there is always the opportunity to quickly contact technical specialists, get acquainted with information about the current tariff, balance, etc.

Checking connected services

Very often there are cases when free connected services become paid or additional services are activated without your knowledge. Which are absolutely not used, but payment for them continues to be withdrawn.

There are several ways to find out which services are connected.

1. Dial the combination *105# and a window with a bot will appear. Select the numbers 2 after 1. You will receive an SMS where everything will be described in detail.
2. You can dial the auto informant number 0890 or wait for the operator’s response.
3. Go to your MTS personal account, select the “Service and services” category, all information will be described in detail.

What to do if you lose your details

Losing your login and password is a standard situation in which you should not panic at all. You can restore data using the company's 24-hour support service. To do this you need:

• Call a single toll-free number 8-800-250-08-90 (calls cost nothing for subscribers throughout Russia);
• Ask a technical support specialist to recover or create a new password;
• Give your last name, first name and patronymic, code word and/or contract number;
• Wait for verification of those named;
• The specialist will tell you the password or send it in text format via SMS message.

The restored details can be used immediately after communicating with a technical support specialist. The proposed algorithm also works to restore a login from a personal page.

What else do you need to know

The MTS company is famous for its fairly strict contractual conditions. Subscribers are required to have absolute discipline and strict compliance with the terms and conditions of the documents. It is important to remember several features of contracts with a provider before connecting:

1. In case of early termination of the contract, equipment rental fees are not refunded;
2. In case of termination of cooperation with the operator earlier than one year after the conclusion of the cooperation agreement, the client is obliged to pay a penalty (the amount varies individually);
3. Many subscribers complain that they cannot access their personal page and often experience problems with the speed of their Internet connection;
4. The documents indicate that a high-quality connection is connected free of charge, but customers still pay for cable laying.

There are more profitable offers from other operators, but MTS, a company with great credibility among Russians, is in demand. The quality and success of cooperation depend on the subscriber’s region of residence and the individual circumstances of working with the organization.

• Official website: https://www.mts.ru
• Personal account: https://lk.ug.mts.ru/#/auth/login
• Hotline number

TTK tariffs

The official organization TransTeleCom (TTK) offers customers certain package tariffs. For example, they offer a single tariff, it has access to the Internet and a connection to television. With such opportunities, you can save money and purchase additional bonuses for the whole family.

The company offers package offers:

• Social package - contains more than 60 channels. Internet speed is 70 Mbit/sec . Monthly payment - 490 rubles.
• The basic package includes more than 90 channels. Transfer speed - 70 Mbit/sec. Monthly payment - 640 rubles.
• The advanced package has over 115 different channels. It has an Internet speed of 70 Mbit/sec . Payment for 30 days - 739 rubles.

Special themed packages are also available to clients. You must log into your personal account and leave a request. The site allows you to quickly disconnect from a specific service.

Thematic packages:

• Amedia Premium (HD quality). The package contains 2 channels. Payment in http.lk.ru - 100 rubles/month.
• "Sport" package . Contains 6 channels. Payment - 149 rubles/month.
• Children 's package - it will have 10 channels. You must pay 199 rubles per month.
• For Adults - will contain 4 channels. Mandatory payment - 359 rubles per month.
• Educational package - Get access to 15 channels. Payment for 30 days - 249 rubles.
• "Match! Football" . Within its framework, 3 channels are available. You can pay 380 rubles for 30 days in your personal account ttk..
• "Match! Premier" . This package can be activated after logging into your personal account. The monthly payment is 299 rubles.
• For a subscriber who is interested in films, there is a package offer - Cinema . The monthly payment is 249 rubles and you can connect to 14 interesting channels. The cost of connecting tariff packages within the user’s personal account is 1 Russian ruble.

Prices for tariffs and conditions of all offers are valid at the time of writing. Current information is provided on the official website of TTC.

How to find out your tariff

There are often cases when a previously selected tariff becomes archived or the terms of service change without any notification; for clarification, you can order room details. The user needs to open his personal account once a month and check his tariff plan.

There are several ways to do this yourself;

1. Dial the toll-free number *111*59# and press the call button. Within a few minutes you will receive an SMS notification with the name of the tariff plan.
2. Call the operator 0890, the wait for the operator lasts from 1 to 30 minutes.
3. Login to your personal account via search