“Dom.ru Business” is a section of the Internet provider “Dom.ru”, specializing in providing services to legal clients. The operator provides users with telephone communications, the Internet, and also provides services for installing video surveillance and cloud PBX. Moreover, the organization cooperates not only with representatives of small businesses, but also with large enterprises. A separate group includes the government segment and communications companies. For the comfort of existing business clients, a Dom.ru personal account option has been developed. The profile is used to quickly resolve all technical issues and independently make settings for connected services.
Personal account features
The user’s personal account can be divided into 2 parts. The first is intended to inform about the details of the concluded contract for receiving services, about the status of the account, including details of all payments. In the second part, the functions are directly configured:
- Specifies the connection protocol;
- The Internet stream is filtered;
- The rules for operating the cloud service are specified;
- Redirection is established.
The entire list of possibilities depends on what service the client receives; some of them may be initially specified in the service agreement.
Mobile application Dom.ru
Many clients prefer to use mobile gadgets. Especially for them, the provider developed the Dom.ru application, which is filled with the same functions as the computer version.
Where and how to download the Dom.ru application
In order to download Dom.ru to a mobile gadget, you need to go to the Google Play application store or the App Store according to the operating system of your phone or tablet. In the search bar, type the name of the provider and download the first sentence from the list.
You can download the mobile application completely free of charge
It is better to download Dom.ru from trusted application stores
Dom.ru TV application
After downloading Dom.ru TV, the provider’s subscribers have access to a huge number of movies, TV series and other materials that can be viewed on their mobile device. The entire list of application capabilities is presented below:
- you can start watching a program on TV and continue on your mobile device;
- TV on a mobile phone – subscribers have access to more than 200 channels that can be viewed online at a convenient time;
- . After its activation, you can view the broadcast in the recording;
- a huge selection of television films, series, cartoons that you can buy and watch at a convenient time;
- the ability to support up to five devices under one contract has been implemented;
- The built-in TV program will remind you of programs and series.
You can view extensive content throughout Russia.
Authorization in your personal account
To log in to your personal account from the official website Dom.ru Business, the client needs to go to the “Personal Account” tab. There will be several login forms presented here, but they are designed for clients with a specific agreement. Accordingly, for a client who uses the Internet, a login and password will be required from the provider; for telephony, a phone number and PIN will be required. If a subscriber uses several services of one company at the same time, the account will be single, and it will be possible to enter it using any of the connections.
All details for logging into your personal account are specified in the service agreement. If the password is lost, the client will need to recover it, indicating the information about the company that arranged the service. Please note that when logging in and recovering your password, you must indicate the city where the service is provided.
How to register and apply for connection
In order to use all the functionality of the Dom.ru provider platform, you must first register on the official website. This can be done by submitting an online application in which you need to fill out the following fields:
- FULL NAME;
- cell phone number;
- e-mail.
After sending the application, within 24 hours the manager will contact the subscriber to clarify the details.
The city is determined automatically, it can be changed manually
Managing your personal account Dom.ru Business Internet
In the personal account for users of Internet services, navigation is carried out in sections:
- Statistics for viewing services provided for a given login;
- Reverse zones for IP management;
- Tariff management to check the technical characteristics of the service (speed, subscription fee);
- Content filtering to exclude the ability to use certain resources with specified logins.
The balance will be indicated in the upper right corner, and there will also be a button for paying by card.
Reviews about Dom.ru
The Dom.ru provider has been providing telecommunications services to individuals and legal entities in many regions of the country for more than 15 years. Millions of Russians use the portal’s personal accounts and highly appreciate the quality, reliability of communications and excellent Internet speed. Subscribers also note regular promotions, the ability to choose a convenient and profitable package offer, and the full functionality of the personal account.
Feedback from a regular subscriber about Dom.ru services
More details on Otzovik: https://otzovik.com/review_6538288.html
Review from a regular user about the Internet Dom.ru
More details on Otzovik: https://otzovik.com/review_7168532.html
Review from a regular user about the Internet + TV Dom.ru
More details on Irecommend: https://irecommend.ru/content/5-let-bez-bed-internet-letaet-kabelnoe-pokazyvaet-operativnaya-tekhnicheskaya-sluzhba
Managing your personal account Dom.ru Business Phone
Opportunities for Telephony are in a separate section if the subscriber uses not only the telephone, but also the Internet from the provider. This section is much smaller than the previous one:
- Statistics for viewing call history (cost, duration, direction);
- Forwarding to set up rules if one of the numbers does not answer.
Personal accounts of automatic telephone exchanges and video surveillance work according to similar schemes. Also in each profile there is a payments tab with details of expenses and the possibility of registration.
Cloud PBX 1 additional services
There is a package “Effective sales”:
- If, when a client calls, all operators are busy, the system itself will offer a call back. As soon as the manager is free, the system will automatically make a call to the client;
- If the system detects a missed call, an SMS message with an apology will be automatically sent to the client instantly. The manager will also receive a notification;
- “SMS business card” service to help sales managers. The client will not get lost after receiving a business card with the manager’s contact information.
To make your sales skyrocket, try Cloud PBX. Test period – 7 days!
Cloud PBX tariffs for legal entities
- Light - for young companies a telephone number with basic capabilities. Three employee profiles. The cost of a subscription fee for a dedicated landline number is included.
- Business - a full-fledged PBX for small sales and customer service companies. Five employee profiles. Algorithms for call distribution are included: “One at a time”, “Increasingly” 2 user groups are included in the version.
- Pro – for those who are larger. Fifteen employee profiles. Algorithms for distributing calls “One by one”, “Increasingly”, “All at once” are included. 5 user groups are included in the product version.
Customer support through your personal account Dom.ru Business
Customer support is provided through the “Consultation” tab in your personal account and on the main page of the site. On the main page, when clicking on a section, the visitor will be asked to select a question section:
- By connection;
- For maintenance.
There is no such option in your personal account, so communication immediately goes through the “Service” branch. Each section opens a feedback form, where you need to briefly indicate the essence of the question and contact information. If a faster response is needed, subscribers can call 88003339000 for existing service clients and 88002228634 for new clients who want to connect.
Password recovery
If you need to recover the password from your personal account, then perform the following series of actions:
- Open https://lkb2b.domru.ru/login.
- Click on “Remind Password” at the bottom of the form.
- The transition to https://lkb2b.domru.ru/login/recovery is in progress.
- Perform identification. Here you will need to indicate all the data of your company, including the location of the access point, as well as the Taxpayer Identification Number.
- Follow the step-by-step instructions provided in the system. After identification, the system will automatically send a message to linked contacts with new login details.
Tip: you can log in through social networks. In this case, you will not need to enter a password at all, so you can quickly access the functionality of your personal account.
Rates
- Business Drive with access speeds up to 2Mbit/s, 1 white static IP address.
- Business Drive with access speeds up to 3 Mbit/s, 1 white static IP address.
- Business Drive with access speeds up to 5 Mbit/s, 1 white static IP address.
You can choose a different Internet tariff and additional services. Prices start from 1,000 rubles/month, depending on the city where you connect and speed limits too. The operator will calculate the subscription fee, discount and connection.
Bargain! And call 8 800 333 9000. Calls within Russia are free!
Telephony tariffs 1 additional services
These solutions provide an unlimited number of simultaneous unlimited calls. Technologies allow you to create packages of minutes and adjust the number of phone numbers depending on the growth of the company. Dom.ru company managers will help you choose beautiful, easy-to-remember phone numbers. If you wish, you can keep all the numbers when you move to another office. The ability to connect telephone packages of prepaid minutes and communicate with colleagues and partners at a lower price. This is especially beneficial if your company makes a lot of long-distance calls in Russia and other countries. Total savings can be up to 70%. When selecting a service package, indicate the approximate duration of calls per month to all directions separately, and the calculator will calculate the cost and recommend the package that suits you.
Connection occurs subject to technical availability under the terms of current telephony tariff plans and license fees.
It is calculated that thanks to round-the-clock technical support, the number of network failures is about 1%. For a successful start, you may need the following solutions:
None of them fit? Call the manager and he will individually select a package that suits the specifics of your business. Cloud telephony: Don't lose your customers, create accounts for all your employees.
Cloud technologies will allow you to stably manage your technological process and control everything even from a distance. Improve the quality of your sales
Optimize your on-net phone calls. Get the entire breakdown: by number of calls, direction of calls, number of minutes and on what days.
Integrate your CRM with telephony. Gain visibility into every client call and immediately greet the company and client by name, which will greatly increase your credibility. You can also immediately see the details and names of the subject of the transaction.
