Tele2 personal account: account registration, site functionality

Tele2 communication stores operate throughout Russia. Polite and attentive staff will provide assistance in any situation. It is much easier for the client to manage the number and services independently through the Tele2 personal account. The registration procedure is simple. The interface is understandable to users of any age. Using an account saves time and provides new unique opportunities.

Registration of a personal account

To start using your Tele2 personal account, you need to go through a simple registration procedure on the company’s website. To do this, you need to open the link https://tele2.ru/lk in your browser.

A feedback form with two windows will appear on the monitor screen:

• "No password"
• "By number and password."

A beginner needs to select the second window and enter his phone number. Then you need to click on the “Remember or get password” tab.

After this, an SMS message will be sent to your phone from the provider containing an access code to enter your personal account. By entering it in the appropriate field, the subscriber will complete the registration procedure and gain access to all the features of the personal profile.

The received password is saved for future visits to the account.

Description of old tariff plans for the Chelyabinsk region

Among the archived tariffs of Tele2 today:

1. 3G+ Connect with per-minute billing and 10 MB of Internet for 17 rubles;
2. Next with per-second billing and 10 MB of Internet for 17 rubles. 1 minute on Tele2 in your home region costs 1.70 rubles, subsequent minutes are free;
3. VIP without a monthly subscription fee, within which 0.35 rubles are charged for the first minute of the call, then from 2 to 5 minutes the client does not pay for mobile communications;
4. Unlimited 12_2019, offering unlimited calls to Tele2, 500 minutes and unlimited traffic for 600 rubles monthly;
5. Unlimited 08_2019 with similar conditions, but for 500 rubles/month.

All these tariffs are closed for connection.

Login to your personal account

You can log into your Tele2 personal account through a mobile application or through the company’s website.

Login algorithm on the site:

1. On the company website you need to select the “Personal Account” tab. It is located in the upper right part of the monitor screen.
2. Enter your phone number.
3. In the feedback form that opens, select the “No password” tab.
4. Enter the password received in the SMS message and start working in your personal account.

Important! If the user has saved the password received during registration, he can constantly use it to work in the Personal Account.

Login algorithm via mobile application:

1. Install the My Tele2 mobile application on your smartphone.
2. Open the application.
3. Enter the password received when registering an account on the site.
4. If you have forgotten your password, ask your operator to send you a one-time code.
5. Enter the secret digital combination received via SMS.
6. Start working in LC.

Removing the program

The service is an information portal that provides quick access to special services or short newsletters. Users get the following features:

• View information about the tariff plan and connected services;
• View account balance;
• Order settings;
• Subscription to horoscopes, jokes, recipes and tips;
• Subscribe to weather forecasts or various chats;
• Downloading media content from directories.

The text of messages pops up on the screen at the wrong time - you can accidentally tap the subscribe button with your finger and lose money on paid options!

To avoid an unpleasant situation, you need to remove the Tele2 menu on your smartphone. You won't be able to delete the application - it's a built-in functionality. But you can get rid of annoying notifications!

• Open your smartphone keyboard;
• Dial *152*8# ;
• Press the call key.

Ready! You were able to remove the Tele2 menu from notifications with a short command - pop-up messages will no longer bother you!

Helpful advice. Hold the service icon with your finger and drag it to the farthest folder - this way you minimize the risk of accidentally opening the program.

There is a second option - you can disable the Tele2 SIM card menu through the smartphone settings! Shall we try?

• Open your mobile settings;
• Go to the “Applications” or “Programs” block;

• Scroll the screen until the service name appears;

• Click on the application icon;
• In the list, find the “Stop” button;

• Click on it and confirm the action;
• Reboot your mobile phone. Ready!

We told you how to go to the Tele2 menu and turn it off by pressing a few keys. Try the method in practice - it will work flawlessly.

Features of Tele2 personal account

Subscribers who use their personal account note that all problems are resolved much faster than when contacting support.

A personal computer is a multifunctional workplace, the capabilities of which are constantly expanding and becoming even more convenient.

The user can:

• request balance;
• top up your account and other network subscribers without commission;
• see the terms of your tariff plan;
• change the tariff plan;
• disable/connect services;
• see the structure of communications and Internet costs;
• order details of calls and expenses for paying for other services (the file in the selected format will be sent to your personal email);
• block the SIM card;
• form groups with friends and receive discounts on communication services;
• change the number to a more convenient one and notify family, friends and acquaintances about it;
• to plug ;
• find out your cashback history;
• change settings;
• fill in your personal profile information.

If older family members have difficulty using your personal account or do not know the basics of using a computer, you can add their phone numbers to your personal account and manage your accounts in the same way as your own.

Corporate rates

The Tele2 provider actively cooperates with business clients, legal entities and individual entrepreneurs. They are provided with more favorable conditions with large packages of messages, minutes and Internet. Such conditions help simplify and speed up interaction within the organization or with consumers. The procedure for connecting legal entities. persons differs significantly from individuals. You will need to provide a certain set of documentation confirming the status of an entrepreneur (registration certificate, etc.), as well as information about the company’s employees.

All actions with the SIM card should be performed through a manager or representative in your organization. If necessary, request a power of attorney and visit the operator’s salon yourself. Standard installation algorithms are not provided.

What to do if you lose your password

Losing your password does not lead to your personal account being blocked. Restoring it is not difficult at all. To do this, you need to enter the authorization window on the company’s website and click on the “Remember or get password” tab. In a few seconds, an SMS message will be sent to your phone with a new password to log into your personal profile.

How to connect

If you change your mind and want to use the service again, here's how to connect it:

• This cannot be done using a USSD request, so go to the service itself and change the status again, this time to “Connected”
• You can connect only topics that interest you, visit the appropriate section and select the desired newsletter

We also recommend reading about how to disable all subscriptions on Tele2; this useful information is in our other article.

How does this look on modern smartphones? Let's look at the screenshots:

Advantages and disadvantages of the Tele2 operator

Today, the Tele2 operator is one of the four providers that control the country's mobile communications market. Its share in this company is less than 20%, but the provider is the youngest member of the team and is conquering the market much faster than its competitors.

The operator has the following advantages:

• low tariffs for mobile communications and Internet access;
• continuous improvement of working conditions and tariff plans;
• flexible approach to each client;
• the ability of subscribers to save money;
• exchanging minutes for Internet traffic;
• simple and understandable tariff conditions;
• openness and transparency in relationships with clients.

Among the disadvantages, users note:

• small communication coverage area;
• periodic occurrence of failures and errors in the system;
• network problems outside the city;
• slow internet connection speed.

Important! To become a Tele2 client and enjoy favorable tariffs, you need to purchase a SIM card in communication stores or other points of sale.

Peculiarities

Tele2 menu has a number of features:

1. Although most of the applications are free, some content will be paid for. So, you should pay for all services that require receiving SMS. The fee is charged only for selecting the desired item. The message itself is not charged.
2. In many phone models, the menu is written in Latin. To change the language, you can use the appropriate service.
3. Tele2 is distributed throughout the Russian Federation, which means the “Menu” service can be used in any city and region of the country.
4. When you are in roaming, the fee increases.

Payment for Tele2 services

To constantly stay in touch, you need to top up the balance of your smartphone. You can do this in the following ways:

• through your personal account by linking a bank card to it;
• through communication shops;
• through electronic wallets Qiwi, Eleksnet and Web wallet;
• via ApplePay, GPay, SamsungPay.

The provider has provided other ways to replenish your account:

• . By sending a message to number 313, you can ask for a certain amount of money to borrow. Its size depends on the subscriber status and the amount of monthly communication expenses. A message will be sent to your phone with information about the loan amount, the fee for its use and the final date for repayment of the debt. If the conditions satisfy the subscriber, the money will be sent to the phone instantly. You can pay off the debt with a one-time payment, and it will also decrease automatically every time you top up your account.
• . You can contact your friends or family for help by sending an SMS message with the combination *123*X#, where X is the phone number of another subscriber, which can be serviced by any operator in Russia.
• . With its help, you can top up the account of a Tele2 subscriber or another Russian operator. To complete the operation, dial the combination *145# and the corresponding menu item.
• . Connecting it will make it possible to continue communication with a zero balance. The subscriber will not even notice that the funds in the account have run out. At the moment when the balance becomes equal to -30 rubles, the provider will automatically top it up with a pre-agreed amount. You can find out about the amount of the promised payment in your personal account or in the Tele2 mobile application.
• . With its help, you can ask for a loan of funds by sending an SMS to number 315 with the text “+”. The response SMS will contain information about the payment amount and commission amount. If the conditions are acceptable, consent is sent to the operator. The funds are credited to the account. You can order no more than 500 rubles.

Ways to turn off pop-up notifications

In 90% of cases, it is after activating paid options on the smartphone that “Tele2 Menu” constantly pops up, so subscribers are wondering how to remove push notifications and intrusive advertising offers.

In addition to the fact that pop-up SMS messages that come to a smartphone are annoying, they sharply reduce battery productivity because they do not go out until the subscriber completes one of two commands. In addition, users often encounter the fact that paid subscriptions are canceled automatically, without the user’s knowledge. The most reliable way is to call or message the operator with a request to turn off the unauthorized connection and block advertising.

Addresses and telephone numbers of Tele2 sales offices in Belgorod

Contacts Tele2

If you can’t cope with the procedure yourself, you can use the customer support service by calling the Tele2 hotline. There are several options for contacting her. The current list is as follows:

• 611 — a single number for calls from any region. The call is free, but you must call from a Tele2 phone;
• Each region has a number for calls from home phones. For Moscow and the Moscow region this is +7 (495) 97-97-611;
• The official website of the operator has a convenient online chat with company employees. You can use it via the link: //tele2.ru/help/article/online-chat .
• Write a message to the operator through the official Tele2 VKontakte public page at the link: //vk.com/tele2 ;
• Go to the nearest Tele2 communication store in person and contact a consultant. It is recommended to take with you the passport on which the SIM card is issued.