Beeline personal account - login by phone number, registration, recovery

Beeline – universal telecom operator. It provides customers with Internet access services, mobile and fixed telephone communications. You can use the company’s communications in almost all territories of the Russian Federation.

The subscriber can independently manage services and control the Beeline balance using his personal account and application. But before using online self-service services, you must carefully study the procedure for registering your personal account, its capabilities and the rules for logging into the system.

General information about the service

Login to your Beeline Personal Account.
Your personal account is a convenient electronic tool designed to manage your tariff plan and personal account. All necessary actions are performed in 1-3 steps. Using the service you can:

check your account status, find out the amount of the subscription fee, the cost of tariffs and options;
get details of expenses, Internet connection statistics;
view the characteristics of new offers, connect or configure them if necessary;
block your home Internet or television while you're away.

Login to your account on the old version of the site

Go to your personal account

The old personal account is located at the link:

https://my.beeline.ru/

Authorization of an individual:

Click on the active line “For individuals”.
Enter your login or phone number, secret code.
Click "Login".

For business clients (legal entities):

Click on “For legal entities”.
Enter your account information and click “Login.”

On the old site, authorization through social networks is available. But it only works for individuals. persons There is a line “Login via” and 2 buttons: f and B (Facebook and VKontakte). Just click on the social icon. networks.

Personal accounts from Beeline

The company offers 2 types of services intended for different categories of users.

mobile connection

You can use this account option from Beeline at any convenient time. It is allowed to obtain a new password before each authorization. The service’s functions allow you to receive details of the services used over the last month, check the status of several personal accounts issued for one client, track expenses, and top up your balance.

Home Internet and TV

For the convenience of the operator and clients, the functions of the Beeline Personal Account are divided into categories. The version is browser-based, so the user can easily work with the service on any computer.

In your personal account you can get detailed information about the tariff plan, the possibility of connecting additional packages, and methods of replenishing your account.

If Internet access is limited, a special section appears with connection statistics.

In your personal account we will find out information about your tariff plan.

How to change Beeline tariff plan

This option is associated with comparative analysis. Before you change your tariff, you will be presented with all offers for comparison. To do this, you need to enter approximate data about what you expect from the new tariff. For example, you need the Internet more or you make frequent calls. After choosing a tariff, you need to click on the appropriate button and debits from your account will be made under the new conditions.

Additional functions

You can contact technical support consultants for help. You can call the hotline or write a message in a special online form. In addition, you can use the following options:

Transfer your number to Beeline.
Find out about current promotions.
Receive information about services and tariffs.
Receive information about bonus programs, points accrual rules and how to use them.
Find out the addresses of the nearest Beeline offices and their operating hours.

When you click on the link for additional services, a menu will open where you can select the desired section. The set of functions may differ depending on the client category (corporate client or individual).

Beeline's personal account allows you to get the fastest access to settings and additional services. Previously, if any questions arose, you had to contact a technical support operator, or go to a communication center to solve problems.

Now, in a couple of clicks, you can log into your Beeline Personal Account to manage your tariff and services, control calls, traffic, SMS and phone balance yourself. The subscriber only needs a phone, tablet or computer connected to the Internet.

Benefits of use

The positive qualities of the service in question include:

quick viewing of information about the status of your personal account and connected options;
details of expenses with time indication;
convenient tables and graphs with the ability to set the necessary parameters;
cost optimization by quickly disabling or activating additional services;
manage any options without visiting a service center;
easy access to settings;
ability to manage multiple numbers;
account replenishment without commissions;
providing information about promotions.

Registration of your Personal Account

To open a service intended for mobile users, perform the following steps:

Go to the website Beeline.ru. Fill out the forms by number. The combination must consist of 10 characters without the country code.
Click “Continue”. Enter the password that you receive via SMS.
Sign in.

When registering a personal account for home Internet, follow the above link and enter your personal account number instead of a telephone number. You can view the necessary information in the contract. After clicking the “Continue” button, indicate the password provided by the Internet master who connected it.

Receiving a password for the first login to your account.

Possible problems with LC

The site is a software package, and its functionality is not immune to any failures or errors. During use, certain difficulties may arise:

problems on the part of the provider. It happens that you can’t access your personal section, although the Internet generally works. This happens when the provider has interruptions in communication, perhaps something happened to the server. Usually such issues are resolved quickly. If you have no time to wait, use a computer connected to the Internet from another provider;
When entering the site an error is displayed. As a rule, this is a matter of updating and improving functionality, that is, the portal is temporarily unavailable. To make sure of this, call the hotline;
password error. Most often, subscribers cannot access their personal account because they provide incorrect details. As already mentioned, after 10 incorrect attempts, access is blocked for 1 hour. It is recommended to remember the password or write it down and hide it in a secluded place. If you add your email in the settings, you can use the “Send code by email” option.

To make logging in easier, link social media pages to your Beeline account.

Login methods

The authorization method depends on the version of the service and the type of code selected (permanent or temporary).

In the new version of LC

To gain access in this case, perform the following steps:

Go to the main page https://beeline.ru/login/. Enter the number used during registration. Click the “Continue” button.
In the new window, click on the inscription “Get password”. A message containing a verification code is sent to your phone. The combination is entered in the appropriate line.
Click the “Login” button. The system offers to replace the one-time code with a permanent one. It should consist of numbers and Latin letters, arranged in random order.

In the old version

In this case, enter the office as follows:

Open the main page of the Beeline website. Enter the number without the country code in the Login line. Click the “Get password” button.
An SMS with a verification code is sent to your phone. Press the “Done” key. The old version of the web interface will become available to the user.

By number

This is the simplest authorization method, for which you need to enter your mobile number by clicking on the “Personal Account” link. After clicking “Continue” you will receive a message with a one-time verification code.

Features of the mobile version

The operator's clients can install the My Beeline application for free. Its capabilities completely replicate the set of functions of the service used on a computer.

The program is downloaded from the Google Play or App Store catalog.

After the installation process is completed, open the application and log in to the system using the login and password specified at the registration stage.

Options for logging into your account.

Permanent and temporary password

If necessary, the user can replace the one-time combination with a more convenient code. After performing this action, you will not have to constantly request the combination of characters required for authorization. To set a permanent password, click on the “Change” link. After this, enter the old and new code.

Mobile app

Subscribers can use a free client for smartphones, the functionality of which is the same as the web version of the site. The application is available for gadgets on Android (Google Play) and iOS (App Store).

How to download “My Beeline” to your phone (using Android as an example):

Open the application store, also known as Play Market.
Enter the query “Beeline” into the search bar.
Select the “My Beeline” program, click “Install”, give it the necessary permissions.
After loading, a corresponding icon will appear on the desktop.

To log in to the application, use the same details as on the website. New users can register here.

What is available in the free program “My Beeline”:

checking internet balances, minutes, SMS;
balance control, viewing details;
refill;
connection/disconnection of services, change of tariff;
communication with technical support;
participation in promotions;
receiving cashback for online purchases.

Integration with Google Fit has recently appeared. For every 10,000 steps, the user is credited with additional mobile Internet.

Direct link to download the application on Android:

For Apple phones:

Data recovery

To restore access to your account by phone number, perform the following steps:

Go to the official website https://moskva.beeline.ru/. In the upper right part of the window you will find the “Personal Account” icon. In the dialog box, select the “Phone or login” option.
Indicate the number to which the account was previously registered. Click the “Continue” button.
Reuse the cabinet icon. Select the item “Receive code via SMS”. A message will be sent to your phone with the required combination of characters. Enter it in the appropriate field and click the “Login” button. The subscriber is taken to his profile. Here you need to find the Settings icon.
In the pop-up window, select the “Password and access” option. They enter the code received on the phone and come up with a new combination. Click the “Change” button.

After completing all the steps, you go to the main page of the personal account. The next time you log in, use the previously specified combination.

Password recovery process.

Functionality of the Personal Account

For the convenience of the client, the service interface is divided into categories.

Replenishment and money transfers

Using this tab, users pay for:

mobile communications;
housing and communal services;
Internet;
fines and loans.

For subscribers with a postpaid payment system, the functions of the “Transfers” section become available after activating the “Mobile payment” option. To create a separate account, send a USSD request *110*271#. Before paying for a service or transferring money, you need to top up a special balance. After this, select the desired transfer option, fill out the form that opens, and confirm the operation.

Carrying out monetary transactions in the personal account.

Detailing of operations

Before starting the procedure, they undergo authorization on the Beeline website. After this, perform the following steps:

Go to the “Finance” section and open the “Details” tab. Specify the period for which you want to obtain data. Click the “Create report” button. The maximum period for detailing is 8 months.
Click on the “Save” icon. Select the format of the downloaded file. Check the box next to “Send by email”. Click “Save” again. The finished document is downloaded to your computer or smartphone.

Order details in your personal account.

Connecting and disconnecting services

You can manage options and view the list of used functions through the website or mobile application.

After authorization, go to the “Services” section, agree to the terms of use, click “Connect”, confirm the action.

The list of active options is in the “Profile” section. To disable a subscription, move the slider next to the name to the left.

In the “Profile” tab you can see the active options.

Switching to another tariff

Before performing the operation, the system offers to compare all plans. To do this, enter information about the necessary services, for example, the required amount of traffic or calls. After comparison, click the “Connect” button. From the moment the tariff is activated, the service will be provided under new conditions.

Tariff replacement.

Adding a second number

To link an additional phone online, perform the following steps:

Log in to the system. Find the “Tariffs and Services” section on the main page.
Select the “Add number” option. If the tariff plan does not allow this action, the corresponding item will be missing.
Enter the contact details of the other subscriber, who will have to confirm the binding via SMS message.

Security Settings

This section is provided to reset or change your password. Here you can set the method for restoring the verification code and the function of accessing your account via the mobile Internet.

Manage your family's numbers

Using this section, the user can choose favorable tariffs for all linked SIM cards, connect options, extend Internet speed, regulate expenses, and top up accounts.

Other options

In addition to the main functions, the account provides users with the following capabilities:

transfer to Beeline of a number served by another Russian operator;
obtaining detailed information about tariffs and options;
participation in bonus programs and other promotions;
study the addresses of the nearest service centers.

Rates

A complete list of tariffs with their descriptions is available in the section of the same name on the website. From time to time, new offers appear there; as a rule, they are promotional (only for new subscribers) or with a limited connection time. Available tariff plans:

Home Internet. A dedicated line is provided with connection speeds up to 100 Mb/s. The operator does not focus on maximum speeds, but on the quality of communication and the affordability of the tariff. In general, now there is no need for even 100 Mb/s; for most common tasks, 30 Mb/s will be enough. To make the tariff even cheaper, the subscriber can refuse to purchase a Beeline router;
Home Internet + TV. Digital television is still in demand. There are a lot of tariffs, which determine the number of TV channels and Internet speed. To connect, a special set-top box is used that receives digital television. It also has interactive viewing functions: recording, stopping broadcasts, repeating missed programs, viewing from a mobile device. Installation time is about half an hour, and setting up the set-top box is even less (thanks to the clear interface, the user can do this himself);
All in one. This line includes tariffs aimed at family or office. What is available: Internet, digital TV, mobile communications. The subscriber can connect up to 5 people to the account and shares services with them;
Mobile connection. Beeline is the largest cellular operator in the Russian Federation. Since many people now use smartphones, mobile Internet is included in the tariff along with minutes and SMS. There are “flexible” tariff plans, where the subscriber sets how many minutes, SMS or gigabytes of mobile traffic he needs. At the same time, Beeline mobile communications also operate abroad.

There are also tariffs designed not for smartphones, but for tablets, where the emphasis is not on the number of minutes, but on the volume of mobile traffic.