Login to your Rostelecom personal account using your personal account on lk.rt.ru

Rostelecom is one of the leading companies in Russia, providing its subscribers with digital communication services: Internet, telephony and television. In addition, subscribers can connect additional services: smart home, cloud storage, cybersecurity, etc.

For convenience and speed of interaction, Rostelecom created a single personal account lk.rt.ru, allowing subscribers to perform numerous actions: from obtaining reference information to changing tariff plans.

Features and functions of your personal account

Access to the lk.rt.ru personal account gives the user the opportunity to independently control the type and volume of telecommunications services provided. With a remote personal account, there is no need to come to the office to resolve issues. In the user's personal account space, the user can perform the following actions:

control the balance, payments, charges for communication services provided by the company;
view and print all necessary invoices;
pay for communication services without interest in any convenient way;
set up automatic payments;
manage tariff plans and the services that are connected;
take part in the bonus program;
arrange delivery of invoices by email;
receive qualified assistance from company specialists.

How to recover your login and password?

The more data was specified and confirmed in the “Personal Information” section, the easier it is to restore access to the unified personal account (UPA) of Rostelecom; logging into your personal account (for the Internet or any other service) is carried out in 4 ways, but only some of them are suitable for restoring access:

phone number;
email;
unique login.

To restore access you will need to perform the following steps:

On the login page, click “Forgot your password?”.

In the window that appears, enter your login if the client remembers it. You can also use email or phone, but only if the user has access to them.

You will be sent an email containing a link, or an SMS with a recovery code to your phone.
After clicking on the link or entering the code, a window will open in which the service will ask you to create a new password; it should not match any of the last three passwords.

After registration and authorization, ELC opens up many new opportunities for clients - comprehensive management of connected services, payment and control of expenses for lk rt ru, the ability to change and connect new services.

Registration in your personal account on lk.rt.ru

To create an lk.rt.ru account, select the “Register” tab. Fill out all lines and click the “Continue” button.

To check, you must enter the code that the system sent to your phone or email. If everything is specified correctly, the system will report the authorization data to the ELC.

Note! After the first authorization, the system will offer to attach a personal account under which Rostelecom provides communication services. You can skip this step and come back to it later.

Services

In Rostelecom ELC, the client - that is, you - can perform the following actions:

Check your accounts, monitor the inflow and outflow of funds;
Pay the bill for Rostelecom services without commission interest;
Connect to bonus programs, within which you can accumulate and spend points on communication services or additional functions;
Engage in connecting or disconnecting certain services at will;
Change your tariff to another, add options to the tariff, remove them, etc.;
Make payments to other organizations from your Rostelecom account.

As you can see, the functionality is quite wide, so all new subscribers are recommended to create such an account to make their life easier and more convenient.

Login to your Rostelecom personal account for individuals

Authorization in the Rostelecom LC is also performed on the website lk.rt.ru. Use your login/phone number/email and the code from the message. Fill out both fields of the authorization form and log into your personal account.

Personal account Smart home Wink

Rostelecom Lyceum Bonus Program My rights and benefits

Important! The login and code for access to the World Wide Web are not suitable for logging into Rostelecom.

How to log into your Rostelecom personal account using your personal account number

You cannot log into your lk.rt.ru personal account using your personal account. Some time ago, each service in any region had its own personal account. After centralization within lk.rt.ru, logging into your personal account is carried out only using the methods described above. In addition, such measures ensure an adequate level of security for working in a remote personal account.

Login to ELC lk.rt.ru by phone number

To log into your personal account, follow the link and click the “Login” button. Enter the authorization information - the mobile phone number you provided during registration and password. If all the data is correct, you will be logged into your personal account lk.rt.ru.

Other authorization methods

If you want to log into your personal account using your email address or login, you should enter this data in the first field. The system automatically recognizes the specified information and compares it with the data in the database. Authorization in your personal account is also available using social networks.

How to recover the password from a single personal account if you forgot

Since the password for authorization in the Rostelecom account comes via SMS, quite often users are faced with the fact that they have lost the password, for example, they deleted a message and did not duplicate the code anywhere. If you lose your password on the site, you can start the password recovery procedure.

Restore password

1.Click the "Forgot Password" button.

2.In the form that opens, fill in all the required information.

3.Enter the verification code from the picture.

4.Wait for a message with a new password to your email or mobile phone.

Login by personal account number

After Rostelecom switched to ELC, logging in by personal account number is no longer applicable . Only the phone, e-mail or alphanumeric login that you specified during registration are available for login. Therefore, make sure during registration that you entered the correct numbers or email addresses, since your personal account number will no longer “help you out.”

However, you may need it later when working with the cabinet itself, which will need to be “linked” to it if the system did not do this on its own.

Login for legal entities

Rostelecom services are used not only by individuals, but also by business owners. They also have access to their personal account on lk.rt.ru. To obtain a login and password, a legal entity or its authorized representative must collect and submit a package of documents. This can be done through a personal manager or by mail, including email, as well as on the official website. Fill out all fields of the form and submit it for review.

After reviewing the documents, the login and password are sent to the applicant in the manner specified in the application. The list of documents for legal entities is presented below.

1.Application in the prescribed form.

Important! It is necessary to certify this document with the seal of the organization and the manager’s signature.

2.Identity document.

3.Power of attorney if a third party acts on behalf of the manager.

Authorization of legal entities in the Rostelecom lk.rt.ru personal account is performed from the page using a login and password.

What should you consider before authorization?

The client can use any service of the company, even until he creates a personal account on the official website of PJSC Rostelecom. By the way, you can register at the office. on the Rostelecom website and in the “My Rostelecom” mobile application for devices based on Android or iOS - functionally, both services are very close.

The question related to how to log into your Rostelecom personal account (PA) has several simple solutions. But before logging into your profile, keep a few points in mind:

Login to the Rostelecom account is possible only after preliminary registration on the website or in the mobile application. After concluding a contract for the provision of services, you need to create a personal account.
Any Internet user can register, regardless of whether he is a client of the company or not.
Using the old link cabinet rt ru (Rostelecom personal account), login and registration are impossible by any means; now the personal account is located at the link lk rt ru.
You can log in to your personal account in lk rt ru (Rostelecom personal account), unfortunately, this cannot be done using the contract number or service login. Do not confuse the service login from the contract with the unique login that the client receives after registration via SMS or email.
To manage connected services, you will need to link your personal account in your personal account and/or service login.

Internet speed check

Since Rostelecom is one of the main Internet connection providers, many users are interested in the actual data transfer speed. You can check your network speed on various sites that provide this service, for example, Yandex.Internetometer or Speedtest.net. Go to any of the listed sites and run a speed test. After some time, the site will show diagnostic results, which can be compared with the declared data in the tariff plan.

Please pay attention! Diagnostic results may vary depending on line load and the number of devices connected to one line.

Advantages of Rostelecom

It is no coincidence that Rostelecom has become perhaps the most popular Internet provider in Russia. There are a number of reasons for this, among which the following can be noted:

Coverage map (list of regions on the right) . It was Rostelecom that was the first to come even to the most remote provincial cities, already at a time when competitors could offer their services only to large cities with a population of over a million;
Large coverage and networks throughout the country allow the company to set affordable prices for its services without sacrificing quality;
Connection quality . Rostelecom ensures that the network operates without interruptions and promptly resolves any problems that arise;
Constant monitoring of the quality of services in the Internet sphere and their implementation for individuals and legal entities;
Connection speed . Rostelecom has one of the highest Internet connection speeds in large cities due to the large number of servers;
Many different tariffs, among which each user can choose exactly what suits him;
Additional services such as video surveillance, smart home, etc.

Pay by credit card online

One of the obvious advantages of the Rostelecom personal account is the ability to pay for services by bank card. Such balance replenishment is carried out instantly and without commission on lk.rt.ru.

Attention! To pay using a bank card, you must add a personal account so that the program can see the amount to be paid.

Select the appropriate payment type.
Indicate the invoice that needs to be paid.
Check the amount due.
Make a payment by entering your card details and confirming the debiting of money from the card.

You can receive a payment receipt via mobile phone or email.

Services

Now we will tell you in more detail about what Rostelecom is and what services it provides.

The company has been on the market since 1992 and now has more than 100 million customers. The structure includes 79 branches and one representative office. Today the following services are available to users:

Internet – fiber optic, ADSL (via telephone line), connection to Wi-Fi points.
Television “Interactive” and “Interactive 2.0” (available also for subscribers who connect to the Internet from other providers).
Home (landline) telephone.
Cellular.
CCTV.
Service "Smart Home".

Now you know that no matter what services you use - be it television, telephone or home Internet Rostelecom, you will not be able to enter your personal account using your contract number or personal account, but there are a large number of other ways that we can offer you to take advantage of.

Internet tariffs Rostelecom

Tariff name	Speed, Mbit/s	Options	Cost, rub./month
Express 100	100	-101 channel TV online -Free router	449
Express 200	200	-101 channel TV online, -Free router	499
For Internet 60	60	-101 channel TV online	500
Reboot 100	100	-101 channel TV online, -Free router	1 year – 500 further – 300
				For the Internet everywhere 200	200	-101 channel TV online, -Free router -5 GB on Yandex.Disk -Mobile communications on special terms	800
Gaming 500	500	-101 channel TV online -Free router -Kaspersky (for 2 devices) -Game options	850
				For peace of mind 200	200	-101 channel TV online -Free router -Video camera and “Video surveillance” service with archive storage for 7 days	900

Rostelecom also offers its subscribers “Internet + Television” tariffs, which can be found in more detail at this link.

What is Rostelecom ID?

Rostelecom ID is the right granted to all its clients to receive their own single personal account, which they can access from a computer, phone, tablet and any other gadget. Also, when using your Rostelecom personal account, it is easy to contact the operator and resolve any questions or difficulties that arise as quickly as possible. The client will be able to independently control additional options and services, change his tariff, learn about new products, discounts and promotions of the provider, etc. In other words, having an ID, a Rostelecom client will be able to connect services completely independently and ensure that the tariff is not changed without the subscriber’s knowledge.

If you wish, you can find out about new tariff plans in ELC and connect one of them yourself, take advantage of individual offers and much, much more. Moreover, all operations are carried out literally in one click; for this it is not even necessary to directly contact the operator.

Rostelecom application

Rostelecom subscribers can access their personal account from any mobile device. In this version of the personal account, all functions are available as on the website:

manage accounts and services;
participate in the bonus program;
find out the addresses of the nearest offices;
get specialist help.

Download the Rostelecom application for Android

Users of Android devices can download the official Rostelecom application on GooglePlay. After downloading the program, you need to install it. Authorization in the application is performed using the previously received login and password.

Download the app for iPhone, iPad and iPod Touch

Owners of devices with the iOS operating system can download the Rostelecom mobile application in the AppStore. After installing the program on your device, you will need to enter your username and password.

How to log into your account - functions, capabilities

To go to the personal section you need to go to the page. Please note that the provider has divided resources for businesses and individuals; you can go to the business service management system using the link on the page. The same applies to managing “Interactive TV” and “Internet”.

Self-service system

For individuals it is required:

enter your account name and password. The login can be phone, email or alphanumeric name;
log in through social accounts registered to a specific e-mail and connected to the system;
new subscribers can log in for the first time and undergo verification.

For this:

log in and select a region from the list (use the hints on the right that describe the rules and acceptable characters, the password must include at least 6 numbers and letters);
read the User Agreement;
if the registration button is active (if it is not active, check that the entry is correct), go to the confidential part of the site and enter personal data;
at the next stage, enter your full name and year of birth, you will need to confirm your mobile and registration email used for prompt communication and restoration of access to the client’s record;
Confirm your email using the link that will be sent in the message within 24 hours. Confirm your mobile number using an SMS password.
For registration, information about the number of the serviced telephone and the contract (personal account) is required;

Registration in a Single Account allows you to manage all connected services. The login should not match the values you use to log into local RT services.

How to restore access from LC RT RU (Rostelecom)?

There may be situations where the user for some reason has lost access to his personal account. Most often this happens if the subscriber simply forgets the password. It's not scary, it can be easily restored using a phone or email.

All you need to do is fill out the password recovery form and create a new one. However, it happens that a subscriber has lost access to email or phone and is unable to recover this data - this is much more difficult. In such a situation, you will have to come to the Rostelecom office in person and identify yourself or send a photo of your passport to the support service.

Rates

Connection of services and payment for them are made in accordance with the tariff schedule. Information on packages and tariffs relevant for your region is freely available. You can get acquainted with it on the official website by following the links several times:

Package options and prices:

Open the main page of the Rostelecom website.

Hover over "Packages".
In the drop-down menu, click on the “Tariffs” link.

See what's included in each package and service costs

Having selected the appropriate tariff, click “Connect”.

You can find out about tariffs in the same way:

for the Internet

for mobile communications

Login to your account via social networks

Along with the typical login system, when using email or phone number, it is possible to log into your personal page through social networks, using Yandex, Odnoklassniki, Mail.Ru, Google, Facebook, VKontakte. By visiting the official Rostelecom page in any of the above social networks, the user will learn a lot of unique information.

Classmates. The page on this social network provides interesting information about cinema; you can choose a suitable film to watch in your free time.

In contact with. The page of this popular network contains information about subscriber support, current promotions and offers, and information about news and events that have occurred in the company.

Twitter. If you are looking for important information about the activities of Rostelecom, presented in a concise form, then this is the place for you. This page contains news about the company that has not lost its relevance.

Facebook. On the page of this social network you can find the latest, interesting information about the company, as well as events and activities that have occurred or planned in the near future, including current company news.

Youtube . Interesting information on the official page is posted in video format. To view videos offered to users, you must use the address https://www.youtube.com/user/rostelec. You can find useful information on this page about setting up your router or managing your personal page.

Adviсe

You can find out the answer to any question related to interaction between Rostelecom and the subscriber by calling the hotline number. After analyzing the flow of incoming calls, operators found out what interests the majority of clients. Take a look at the selection of FAQs we have prepared, perhaps the information you need is here.

How to set up a Rostelecom personal account

Follow these steps:

Go to the main page of your personal account. Find your login in the upper right corner - click on the arrow next to it

In the menu that appears, select the appropriate item:

Personal information

Change personal data, password

Linking to social networks

Link your personal account to your social network account. This will help you log in if your password is lost.

Safety

Configure input data for authorized devices

Notifications

Read system notifications, find messages for past periods

Action Archive

What operations were carried out through your personal account in a given time period?

View debt

There are 7 ways to find out your balance:

Call the hotline at 8-800-100-0800. Be prepared to tell the operator your personal account number, address, and full name.
In your personal account

The option is available to registered users who have at least one personal account linked to their personal account. In this case, just log in – information about the current debt is on the main page.

Send a USSD request by typing *102# call button on your mobile phone keyboard.
Setting up an autoinformer. The system will enter your number into a special database and will remind you of the outstanding debt and its repayment period.
Using the My Rostelecom application for owners of devices running Android and iOS.
Through the Sberbank terminal. The service is available to everyone, including subscribers who are not Sber bankers. Select the required tab and enter your Internet password. The information will appear on the screen.
Through Internet banking (only for Sberbank clients). You need to log in to “Sberbank Online” using your login and password, find the “Transfers and Payments” tab, select “Internet and Television”, enter the region, enter information on .

Find out the phone number from your personal account

Situations when a subscriber forgets their home phone number are less common, but they do occur. The operator foresaw this point and offered several solutions. You can find out the phone number:

Looking at the contract for the provision of services;
By calling the hotline at 8(800)1000-800;
Look into your personal account: this option is relevant if the personal account under the contract for the provision of telephony services is registered in the account.

I can't log into my personal account

There are several reasons why a subscriber does not log into his personal account:

Problem	Solution
You are entering your login password incorrectly	· Click on “Forgot your password” · Enter your login information – login, email, phone number · Receive an SMS message with a recovery code, enter it into the form on the website · On the page that appears, enter a new password Write down your password in a notepad!
Subscriber is not registered	Go through the registration procedure as indicated in the instructions above
The browser is not functioning correctly	· Login to a different browser Log in to your account If you were able to log in, then there is a problem with the browser. Try downloading the new version and restarting your computer. Then log in again
There is a virus on the computer	Download a reputable antivirus program, install it on your computer, launch the application and scan. Once the scan is complete, reboot your device
Internet connection interrupted	Try opening another site. If there is no access, restart your PC and router. If these steps do not solve the problem, contact your service provider by phone
There are problems on the server	Troubleshooting technical problems usually takes about 15 minutes. Try logging in a little later or contact support to find out the cause and estimated time for troubleshooting

How to pay for equipment

Choose one of the ways to pay for Rostelecom equipment:

Pay by personal account number: indicate the invoice number and deposit the required amount through your personal account on the Rostelecom website or using payment terminals of the operators Rapid, Cyberplat, Svyaznoy, Comepay;
By printed receipt: by reading the barcode at the cash desks of Euroset, Russian Post or Sberbank terminals.

Hotline number

Let's look at the contact details where you can contact representatives of PJSC Rostelecom. Their list is as follows:

8 (800) 1000 800 - a single support number for all clients. Operates around the clock and throughout Russia;
8 hotline telephone number for residents of Moscow and Moscow Region;
8 telephone number of the sales department for residents of Moscow and Moscow Region;
Feedback form on the company's official website;
Email for direct inquiries from all clients is [email protected] ;
Email for direct inquiries from media representatives is [email protected] .

How to activate the service

It is also fashionable to operate services yourself - adding new ones and removing those you no longer need. If, for example, you use telephony and would like to add interactive television, Internet from RTK, follow the instructions on how to activate the service:

Login to your account
Click "Order a new service"

Select the desired link – “Individuals” or “Corporate clients”

Select the service you are interested in and click “Order”

At the bottom of the page, fill out the forms required to connect

Wait while the system processes the request

The following message will appear on the page:

After checking the technical feasibility of connecting the new service, the operator will contact you to clarify the details. In case of refusal, a corresponding SMS message will be sent to the specified mobile phone number.