In order to control their own numbers, manage them and track account movements, network subscribers "Megaphone" can use convenient self-service services. Their advantage is that access to "Personal Area" organized around the clock, and the resources themselves are equipped with a very clear interface, which you can work with even just relying on intuition.
All mobile operators, in order to provide quality service to their subscribers, create a special software tool - a personal account. The operator Megafon has a personal account equipped with a wide range of services provided and great functionality. Now customers do not need to waste time and money visiting service communication centers.
Despite the prevalence of this service among all telecom operators, LC Megafon is distinguished by its options. The ability to use all settings is provided exclusively to the operator’s clients. The main convenience of using a personal assistant is that there is no need to connect an additional function or service. All telephone subscribers can take advantage of the additional feature by default. In order to start working with the application, you do not need any special skills.
Main features of Megafon personal account
Megafon's personal account will help the user perform various manipulations with his account:
- manage your tariff plan (change the tariff, view information on your tariff);
- connect and disconnect services:
- replenish an account;
- get full details of your account;
- obtain information on connected options;
- find out your bonus account balance and spend points;
- contact customer support online.
Using your personal account from Megafon, you can completely control your communication costs while saving your precious time.
Login to your personal account Registration
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Megafon personal account login by phone number
To gain access, you must go to the official Megafon website www.lk.megafon.ru/login/. The mobile communications company divided personal accounts by user type. There are two types of access – personal account for corporate clients and individuals. To obtain access to a personal account, individuals only need to fulfill a few conditions.
How to get an access password to your Megafon operator personal account?
The connection procedure is very simple. In order to register in your Megafon personal account via a computer, you need to find out your login and password. The login is a personal phone number. To obtain a password, you must use one of the following options:
- Use the Unstructured Supplementary Service Data request and send a set of characters and numbers *105*00# by pressing the “Call” key.
- Send a set of numbers 00 in the text of the message to the short number 000110. In the response SMS you will receive the password to access your personal account data.
- To complete the registration procedure, you can use the free call service to the short number 0505 . Using voice prompts, in the “Tariff plans and services” section, receive a randomly generated access code. The company also provides the opportunity to independently set a convenient password.
The personal account provides the service of managing personal functions and accessing the balance of mobile funds. You can also request the remaining minutes according to the current tariff plan. In order to log into your profile, you must click the “Login” button on the official page.
After entering the password incorrectly more than five times, access to personal data will be blocked. To resume the profile, just execute the command *105*00# . If the above algorithm does not help, you can get the password again by calling the operator. In a matter of minutes the problem will be solved.
In order to get into Megafon’s personal account, logging in using your phone number is very simple. The numbers are entered in any convenient format, after which the command *105*00# . In response, you receive an SMS message with the required password.
Sections of the main site
Experienced users know the location of the blocks and the information found in the sections, so the following information will be useful for beginners to understand in more detail where to click to get the desired result.
Rates
The company is trying to develop and provide its subscribers with a high-quality and high level of service at optimal prices. It is worth noting that Megafon’s tariffs are developed taking into account an in-depth analysis of customer needs, which is why almost every solution quickly finds its audience and becomes popular and in demand.
This section displays current tariffs to which you can switch or archived ones, to familiarize yourself with the terms of service and cost.
The “Go to Megafon with your number” function is also located here - it is intended for quickly adapting new clients in the transition from one mobile operator to another while preserving the digits of the number.
Internet
Every user of mobile communication services is faced with the need to gain access to the global network. There can be many reasons:
- Communication on social networks and instant messengers (Vkontakte, Facebook, Odnoklassniki, Twitter).
- Watching videos on specialized media portals (YouTube, Vimeo).
- Listen to music online from popular sites and applications (Yandex Music, Apple Music, Vkontakte).
- Reading news feeds.
- Work with email and documents.
To find out which Megafon Internet options are available for connection, you need to go to the corresponding section of the main menu.
Useful information : the company provides high-speed Internet access in accordance with modern communication standards 4G and 4G+. In almost all major cities, the network connection is stable and at high speed.
Services and options
This category is a must-visit because it contains the most important and key information on all services, additional functions and their configuration.
The section contains options for managing payments and transfers (replenishing an account and funds from one number to another), as well as services for intercity travel, entertainment and family.
It is recommended to go to each menu item and look at the possible options for connecting, and to activate them, just click on the button to receive the current instructions.
Roaming
This section is intended for those who travel from one region of the Russian Federation to another, and also visit foreign countries.
At Megafon, roaming is considered one of the most profitable, thanks to the presence of partners in all countries of the world.
To learn in detail about existing services for saving money while traveling, select one of the available options and connect the appropriate one:
- For trips around Russia.
- Travel around the world.
Good to know : in this category you can find a section with answers to frequently asked questions, which is recommended to visit before choosing options for activation on the number.
Stock
The Megafon Bonus loyalty program is designed to interact with subscribers by crediting special points to the account and providing the opportunity to exchange them for minutes, SMS or gigabytes of the Internet.
In this category you will find current special offers and discounts that you can take advantage of at this time.
Payment
Everything related to crediting funds to the subscriber’s personal account is located here. The section will help you set up an automatic payment or pay off existing debt, as well as top up your account in one of the convenient ways, using a bank card or electronic money (Yandex, Qiwi, Webmoney).
Devices
In fact, all the items here represent categories of the online store. Here you can purchase RosTest-certified mobile devices (phones, smartphones), tablets, routers at competitive prices.
Particular attention is focused on the global electronics manufacturer from the United States of America under the Apple brand. The latest generation iPhone can be bought here at a profit and in a couple of mouse clicks.
Support
The subscriber has the right to count on highly qualified technical support from the mobile operator’s employees around the clock.
In this section you can get answers to pressing questions, see a map with the location of branded communication stores, as well as find out useful information about the user’s account and open contact information about the company.
Personal Area
It is located on a separate website and is designed for remote subscriber interaction with basic functions and services.
To enter your Megafon personal account, you just need to authenticate by entering your login and password. Immediately after this, all functionality and the ability to fine-tune the number will be open.
Internet account Megafon for corporate clients
This service is in particular demand for corporate clients of this network. It has a number of advantages and is therefore very attractive. At his own discretion, any manager of an organization can select or subsequently change a tariff plan for himself and his employees, check all movements of funds for a certain period, ordering call details.
If there is a need to spend a certain limit of funds on communications, then it is easy to organize it yourself. In addition, you can always connect an answering machine, the necessary tariff options, roaming, if the situation requires it. The ability to work through your personal account allows you not to waste your personal time and very quickly deal with emerging issues.
Video review of the office
Some users find it convenient to familiarize themselves with the capabilities of their personal account visually. Therefore, we offer you several video reviews with navigation through the subscriber’s personal page and a description of its capabilities.
How to log into your personal profile on the Megafon website and what capabilities it has is described in detail in the video review:
If you use the Megafon mobile application, then you can order details according to various parameters. The cabinet review describes in detail how to do this:
The capabilities of the mobile application are described in detail in the video review:
Office addresses and work hours
The addresses of Megafon salons and their work schedule can be found in your personal account. But you can also get information on the official website. A coverage map is also available here, which is useful for those who are going on a trip or want to buy a SIM card from a cellular operator.
Find out more
When you go to this page, the service automatically determines the region where the user is located. You can switch to the city you are interested in by clicking on the “Change region” link at the top right. Select your option from the list that appears. Below you will see a map with the geolocation of all mobile operator offices. On the left side of the screen you can set metro, city, street and additional search filters. This will help you find the desired object.
Account replenishment and automatic payment through your personal account
To top up your account through your personal account, you need to go to the section called “Payment”. You can transfer funds by following the following algorithm:
- Select your most preferred payment method. Both credit cards (Master Card, VISA) and electronic wallets (Webmoney, Qiwi, Yandex Money) are suitable for replenishing your mobile phone account.
- Enter the phone number to which funds will be transferred.
- Indicate the exact amount, taking into account the minimum and maximum payment restrictions (100 and 1000 rubles).
In the “Payment” section you can activate automatic replenishment of your mobile phone account. To do this you will need:
- Specify the number to which the bank card will be linked.
- Enter the confirmation code identifying the owner.
- Link the number to a credit card.
Automatic payment is activated when the mobile phone balance drops below 30 rubles. MegaFon sends an SMS message to the bank’s official website, after which 100 rubles are debited from the card to replenish the account. Activation of this service is absolutely free. The amount of the additional commission is indicated in the corresponding section of your personal account.
Hotline number
In the event that you need the help of an operator, advice on tariffs and services, Megafon offers you to use several methods:
- In your personal account, use the chat to contact the operator.
- Use the feedback form. Before sending a message, check out popular questions and answers. It is possible that here you will find a suitable option without turning to managers for help.
- Write an appeal through popular social networks: VKontakte, Odnoklassniki, Facebook, Twitter in the Viber messenger. By becoming a member of the group, you will get access to up-to-date information on tariffs and promotions of the mobile operator.
In addition to the above methods, you can dial the support phone number:
Condition | Hotline number |
From Megafon's mobile number when in Russia | 500 |
For subscribers of other operators | 8 or *0500 |
When calling from abroad | +7 |
Reference! Subscribers of the mobile operator Megafon call the hotline for free if they call from the operator's SIM cards.