Today, all mobile operators have mandatory tariff offers, and there are fewer and fewer tariffs without a monthly fee. This approach is due to the fact that it is more profitable for users to pay for the services they use in packages, since this way they can get a significant discount when compared with paying for each minute, message, or megabyte.
And quite often, users are faced with a situation where certain communication services turn out to be unavailable, since there is not enough money on the balance to pay for a new package. Therefore, it is important to monitor when your number is charged for the main tariff plan, and for additional options.
Today we will tell you how subscription fees are debited for tariffs and options from MegaFon subscribers: how the debiting occurs, how to find out the date of the last withdrawal of funds, and when and on what date the money for tariffs and services will be debited next time.
Principles for charging subscription fees from Megafon, find out the date when this can be done
To ensure that the date of debiting the funds does not become a sad surprise, it is advisable to know how to check it.
It is important to know that for Megafon users there are two ways to charge fees - daily and monthly.
For the daily method, debiting occurs every day at the same hour, which corresponds to the time of the initial payment and connection. Some services are provided to the subscriber free of charge for 7-10 days, but after this period the amount is withdrawn in full.
The monthly write-off form is carried out according to the following rules:
- if the subscriber switches to a new tariff, the amount is withdrawn in parts: half - immediately, the rest - on the 16th day. In subsequent months, the amount will be written off in full. Remember: the debit date corresponds to the date of the first replenishment;
- if the write-off date is 29, 30, 31, and there are no such dates in the current month, the write-off will occur a day earlier, then in the original mode;
- If there is not enough money in the account at the time of debiting, the service is disabled. However, as soon as the account is replenished and the subscription fee is charged, the service is activated. In order to find out the amount of money in the account, the subscriber needs to dial *100#.
If paid messages or other services (horoscope, weather, jokes, news, etc.) are connected to the user’s mobile device, then money will also be charged for these subscriptions. You can check connected paid services by dialing *583#.
Rules
To find out when they will charge you for the tariff or Internet option on your MegaFon cell number next time, you need to know how the subscription fee is charged for the tariff or, for example, Internet option used. This information will allow you to accurately determine the required date.
There are three options for how payments can be made for using a particular service or tariff - daily, once a month, or after a certain period of time.
When paying for a tariff or option on a daily basis, there may be an option for mandatory payment only if the service is used. So, for example, on the “Switch to ZERO” tariff, a fee for calls on the network, amounting to six rubles, is charged only on those days when the subscriber makes a call to the megafon number of his region.
However, in the same tariff offer there is an additional option “Switch to ZERO+”, which allows you to make unlimited calls on your home network and use a traffic package. When using this option, the payment is withdrawn every day, and this is regardless of whether or not the subscriber used any communication services, or whether the phone was turned off at all. Similarly, the fee is deducted for some package tariffs, which are no longer available for transitions today.
Monthly payments also vary. So, on the “Turn On!” tariffs. is written off strictly once a month, which corresponds to the day when the tariff plan began to be used by the number. For example, if you started using “Turn On! Communicate” on October 31, then the next payments will be withdrawn monthly on the thirty-first day. The exception is February - in this month the fee is written off on the twenty-eighth or twenty-ninth (leap year), and in the remaining months on the thirtieth, if they do not have the thirty-first day.
Read more: Cadastral map of the Tver region official website
But if you use a postpaid or corporate tariff, then the monthly fee is charged on the first day of each month. However, such a rule may also apply to individual prepaid tariffs, and this information can be clarified in its detailed description.
Also, on some tariffs, and on most options with monthly payment, the mandatory payment is written off once every four weeks. This means that payment for it and the provision of a new package occur every twenty-eight days. As an example, we can cite all the new options from the “Internet” line.
Find out the date of the last expense transactions
provides its clients with different ways to check recent charges:
- By dialing *512# on a mobile phone, the subscriber will receive an SMS with the time and date of the last 5 charges;
- You can dial *105# and order an express detailing service. The subscriber will receive an SMS to the phone or a letter to the email address with information about each debit for the last 7 days, including calls, SMS and Internet traffic;
- Each Megafon client can use their “Personal Account” on the official website https://lk.megafon.ru/login/. After logging in, the user can get an answer to his question through the “Expenses, replenishments and details” section. There are several ways to detail the write-off of funds: one-time, monthly and with a monthly report. Please note that some of the types are provided by the company on a paid basis.
Debt repayment methods
Megafon notifies the client about the occurrence of debt via SMS message. It is worth clarifying that the debt accumulates regardless of whether the subscriber’s card is active or not. If the client does not intend to use communication services, he needs to write a statement about this at the company’s office. You should not lose the contract and information card issued during registration. It spells out the obligations of the parties, as well as data that the subscriber may need (code word, contract duration, tariff name, additional services). Another way to notify the client is to call the security service. This happens when a number is blocked due to a large debt to the company. There’s no point in letting things get to this point; it’s better to pay off all your debts on time. If questions still arise about the debt, the client can contact the operator at 0500.
offers its clients several ways to repay debt:
- pay at the nearest Megafon office, and the operator will immediately unblock the number;
- repay using electronic wallets - Webmoney, Yandex Money and Qiwi. To do this, go to the “Payments” section, select a cellular connection and operator, enter the required amount. As for Qiwi, you can only pay through a terminal or bank card;
- online payment through your Personal Account on the company’s website - select the “Top up account” section, enter your phone number, amount and confirm with the password sent to your mobile number. For many clients, this is the most convenient method, since it is not tied to a bank card and does not require extra costs for paying commissions. Another advantage of your Personal Account is the ability to enable automatic payment. The amount required by the subscriber will be debited monthly on the specified date;
- by bank card is the safest way. To make a payment, you need to log into your account, select the “Payments” section, cellular connection, operator and enter the required amount. All manipulations are confirmed by a password sent to the subscriber’s mobile number;
- using the SIM menu - the least popular method. You need to log into Megafon PRO. Then select the “Megafon” sub-item, then “Payment” and “Bank card”. There is nothing complicated about this, especially since the client is helped by tips.
Communication on credit
It doesn’t matter which cellular operator you subscribe to, everyone sometimes has a situation when they need to make an urgent call, but their account balance is negative... I also thought about this and introduced “Credit of Trust”.
- “Promised payment” is activated for 3 days and will not cost the subscriber a penny. After this period has expired, the company notifies you of the need to close all debts and disables the service provided.
But not everyone can connect to the “Minus Services” service. The service is available to those customers who have been using the number for more than 3 months and have spent 600 rubles during this period. The service can also be activated for a subscriber if a month before the request for the promised payment there was a balance left in the account. However, it should be taken into account that the size of the loan directly depends on the current tariff.
You can get the service:
- by number *106#;
- via SMS to number 0006 indicating the amount of debt;
- by calling number 0006.
The positive side is that the subscriber can take out a loan for a period of more than 3 days. To do this, the amount spent by the client over the last 3 months should not be less than 700 rubles. And one more important condition - the card number must be registered for one subscriber, therefore, this service remains unavailable to legal entities and corporate clients.
You can apply for a “Credit of Trust”:
- free of charge by contacting the salon and presenting your passport;
- paid by dialing *138# and then follow the instructions;
- for a fee by contacting the company office.
It was not for nothing that it introduced a paid activation method. 3 months after connection, the amount of “Credit of Trust” will be credited to the subscriber in the form of bonuses. However, to receive them you need to be a member of the Megafon-bonus program. You can join it for free by dialing the number combination 0510.
Important! It is impossible to connect the “Promised payment” and “Credit of trust” at the same time.
Types of detail
One-time detailing
Upon request, detailed information about all expenditure transactions and the cost of each service is provided.
Possible time period – any within the last 6 months.
The first request is free. If you make subsequent requests within the same day, the cost of detailing will depend on the time period of the required report. The cost of the service must be clarified, as it may vary in different regions.
How to make a request:
- send a request from phone *105*803#;
- make a call to number 0500 and follow the instructions of the electronic informant.
A report for an earlier period than 6 months can only be obtained at the operator’s salon.
Monthly details
A detailed transcript of calls and other actions, as well as debits and charges for the calendar month is provided. The service can be activated on an ongoing basis.
Cost – 90 rubles/month.
Comparison of ways to find out about debits.
Delivery methods - by email, Russian Post or courier (specify the cost of delivery when ordering the service).
How to make an order:
- call from your phone to the short number 0500;
- make a call from any phone to the toll-free number 8-800-550-05-00.
Payment for services for corporate clients
Everything is clear with the provision of communication services to individuals. What should legal entities and corporate clients do?
Typically, it is most convenient for organizations to replenish their account using non-cash payments. Invoices are issued monthly on a specific billing day. The ability to use the Personal Account for a corporate client is a necessary condition. Often they require you to top up your account in advance before the billing period. In this case, the client goes to the Personal Account and finds the item “Issue an invoice for prepayment.” You can also receive an advance invoice at any office by giving your personal account number or phone number, organization and the required amount.
The negative side of non-cash payments is that funds are not credited immediately, but within several business days. But this can be fixed if you send a payment receipt via your Personal Account or email with a request to provide. Cash payment is one of the options for repaying the debt of corporate clients. To do this, the account is replenished in any terminal with cash, through a bank card, an electronic wallet, and also using a special Megafon payment card. You can also deposit funds into your personal account in person at any company office.
Blocking a number
Block your number if you have lost your phone, plan not to use it for a long time, or it has been stolen. If your phone is lost or stolen, blocking the number will help protect the funds in your account from unauthorized persons. During blocking, the subscription fee for the tariff and services is not charged.
There are two types of number blocking:
- Voluntary blocking, which is activated when the balance exceeds the shutdown threshold. You can activate this type of blocking not only when contacting MegaFon support or showrooms, but also yourself in your Personal Account or the MegaFon application.
- Blocking of services due to the loss of a SIM card, which is activated with any balance and only when contacting support or MegaFon showrooms.
The number can be blocked for up to 180 days.
After this period, the number will be unblocked automatically. Cost Subscription fee for - 0 ₽ (from the 1st to 7th day), starting from the 8th day the subscription fee is 1 ₽ per day.
Subscription fee - 1 ₽ per day. How to block your number
- Send a request to connect the service via the “Write to us” feedback form in the Support section.
In the text, indicate the phone number that needs to be blocked, the reason for blocking, the full last name, first name and patronymic of the owner of the number and passport data (series, number). - Call the Customer Service number or 0500 (from MegaFon number)
