How to change the date when the Tele2 subscription fee is charged?


Rate "My Tele2" Suitable for those who want to get constant Internet access from their smartphone at a minimal price. The tariff can be called an ideal and economical choice for young people who, by and large, rarely use telephone calls and, especially, messages. Calls within the Tele2 network do not consume the package of minutes included in the subscription fee.

7₽/day

You can switch to this tariff in the TELE2 Subscriber Account. If you are already a Tele2 subscriber then:

Connect Tele2 My online via USSD command *630*1#

The cost of switching to the tariff is 150₽. If more than 30 days have passed since the previous tariff plan change, then no transition fee will be charged. The subscription fee is charged in full when switching to a tariff plan. Next - a month after the previous write-off, provided there is a sufficient balance.

Other conditions

Services included in the tariff plan

The tariff plan includes free services:

“Transfer of balances”, “International and long-distance access”, “Travel within Russia”, “Roaming abroad”, “Call forwarding”, “Call waiting/Hold”, “SMS”, “USSD”, “Packet based services data", "I'm in touch", "Informer", "Voicemail", "Caller ID", "Access to content", "Unlimited on VKontakte", "Unlimited on Odnoklassniki", "Unlimited on Facebook", "Unlimited on Viber”, “Unlimited on WhatsApp”, “Unlimited on TamTam”, “SOS package”.

3G tariffs from Tele2: “Black” and “Very Black” - detailed description

On November 24, 2014, the mobile operator Tele2 announced the launch of a full-fledged 3G network in St. Petersburg and the Leningrad region and introduced two new tariff packages for using mobile Internet called “Black” and “Very Black”. Thus, Tele2 entered into competition with the Big Three operators in the field of mobile Internet in St. Petersburg and the region. We will tell you about the advantages and disadvantages of the new tariff plans, as well as the cost of connection.

Precautionary measures

Now it is advisable to remember the Latin proverb - “Aware is forearmed.” The meaning of this phrase in the context of providing services is extremely simple. The subscriber must independently monitor and find out which services are active. The actual list of ordered options does not always correspond to the actual one. Tele2 company shows respect for its subscribers and provides a free service “Control of paid services”. New features allow users to receive timely information about connected billable options, as well as see the cost.

To analyze expenses on Tele2, you need to send a request to *153# call. In response, you will receive a message with a list of included services with costs and contact numbers, by calling which you can clarify the details of certain services. People are used to doing home accounting and do not agree if funds are debited from accounts without knowledge. Subscribers have the right to control transactions in two ways:

  1. Make service requests regularly.
  2. Take monthly detailing.

Now there should be no questions left about how to find out your write-offs, especially since situations with unreasonable expenses are not always within the competence of the mobile operator. Often, users themselves provide their phone number to scammers when visiting dubious sites. Therefore, try to turn to trusted online resources so that your money does not disappear into the abyss.

from Tele2

What should I do if I don’t use the Internet, but money is withdrawn?

If you do not use the Internet, but funds are still debited from your balance, then pay attention to the connected services. Check your activated services and subscriptions. To avoid unwanted expenses, you must follow the recommendations:

  1. Do not send SMS or call unknown short numbers. They are mainly related to subscriptions; probably, after a message or call is sent, services will be connected to your account or funds will be debited.
  2. When you activate an option or switch to another tariff, be sure to study all the terms and conditions regarding payment.
  3. Do not believe messages promising big winnings and prizes. Fraudsters often use this method to clean out a subscriber’s account.

It is enough to follow the presented rules to secure your mobile account. Don’t forget - the operator is always ready to help his clients and provide maximum advice on solving the problem.

We save your minutes and GB

Think about how many unused minutes, gigabytes and SMS you burn every month? Their value increases when you understand what they could be spent on: conversations, TV shows, games and correspondence with friends. Tele2 is changing the rules! Now the minutes, gigabytes and SMS included in the tariff plan that you have not used during the month will not expire. Subscribe to the tariffs of the “My” line. Then what is paid will be spent - unused minutes, gigabytes and SMS will be transferred to the next month for free.

Useful information for subscribers

After activating the service, you will receive an SMS message with a service number to which you need to set up forwarding from your old number. To do this, insert the old SIM card into the phone and dial the command **21*[service number]#. . Go with your number

Replacing and restoring a SIM card

  • through payment terminals and payment acceptance points;
  • at ATMs;
  • using VISA/MasterCard bank cards;
  • in the showrooms of mobile operators;
  • by bank transfer;
  • by activating express payment cards.

Connecting to any tariff is completely free. You need to get your SIM card, activate it, and top up your phone balance with the amount of the selected tariff.

Other ways to solve the problem

Tele2 expense breakdown is a table listing user actions and the amount for each service. The exact time of its provision, name and cost must be indicated. In the case of calls, the duration of the conversation is additionally indicated, and when using the Internet, traffic consumption is indicated. The subscription fee is also included in the details.

Contacting support

You can contact Tele2 technical support to control expenses without leaving your home. Here are a few ways to do this:

  • dial 611 – a short hotline number, but you need to call from a Tele2 number;
  • contact the “tele2 Russia” community in the Viber group;
  • contact the operator through the official groups of the mobile operator in Odnoklassniki, VK, Facebook.

You can also contact the support service via online chat on the company’s official website.

The operator will answer your questions at any time, directly in the online chat.

Contacting the company directly

Information about expenses is private, so only the SIM owner can receive it. This can be done at a Tele2 communication store or at the company’s office. To confirm your identity, you will have to provide the employee with your passport information. It is also recommended to have a “starter package” with you, which is issued when purchasing a card. It contains information about the PIN and PUK code, which will help in identifying customers.

If you need to find out the cost of a SIM card at the Tele2 office, if the direct owner of the phone cannot go there himself, his friend or relative can do this. In this case, the third party will need a power of attorney to receive details of someone else’s number. It must be certified by a notary.

For owners of corporate numbers, the instructions on how to check expenses on Tele2 indicate that it is necessary to have a power of attorney on behalf of the head of the company.

In the generated expense report for the Tele2 card, not only paid services are often listed, free calls within the package are also listed. Please note that ordering details via the Internet is a free service, but it is limited to recent months. In the office, companies can provide a printout of all expenses for the last 3 years. But the issuance of such a document is paid here, regardless of whether the report is generated for a day or a month.

How to control expenses on Tele2 through your personal account?

The personal account was created so that subscribers could independently manage their account. Here you can either view the list of connected services on Tele2 or disable unnecessary options. In order to understand where the money is going from your mobile account, you need to periodically go to the “Expenses and Payments” tab.

To work with a personal account, the subscriber must register on the website tele2.ru. It is also suitable for receiving up-to-date information on promotions and new conditions.

Here is the procedure after gaining access to your account:

  1. Go to the "Costs and Payments" section.
  2. Select the month you are interested in.
  3. Enter your email address to receive the report file.

A response email will be received within approximately 20 minutes. If you haven't received it, check your Spam folder.

You can also view your payment history in your personal account by selecting a period of the last 10 days, a month or six months.

Note! Choosing the right plan can also affect your mobile phone costs, and in most cases this is a free option.

Forced change of Tele2 tariffs from 01/28/2020

From January 28, 2020, your tariff will automatically be updated to the Classic v version. 1. You will have access to calls to all numbers in your home region - 1 rub./min. You can switch to another tariff of your choice now at tele2.ru/my. More details by calling toll-free number 655 or at tele2.ru/291119

I followed the link, it says that the subscription fee is 0 rubles, but if you look at what is included in the tariff, the tariff designer opens, in which all the sliders are at a minimum and all options are disabled, but at the same time the subscription fee is 200 rubles and there is no way to make it less.

Also follow the link to download the pdf file:

here it seems that only the name of the tariff changes.

Calling the specified phone number is a robot with advertising, you won’t achieve much.

Since 2014, I have had a tariff without a monthly fee (so simple 04-2014) - it’s very convenient, on average I spend 500-1000 rubles a year, since this is not the main SIM card, but special people know this number, I need it.

I googled it - in September they also forcibly transferred people with tariff names like Green, Yellow - while the tariff forcibly included some service for 1 ruble per day.

So, tariffs without a monthly fee are becoming a thing of the past?

What's the point of sinning on the consequences when the name of the cause is known to everyone?

I once had a beeline before, I changed it because it had very poor reception in a certain place in the city where I worked. became a megaphone, which was guilty of stealing traffic at night, and now, with a subscription fee of 570 rubles, it still charges another 1.8 rubles for SMS and landline calls. MTS is the same but a little more expensive, not an option. Iota is a megaphone. Tele2 in the subway and in those places outside the city where I go works 100 times worse than a megaphone.

Hello. If you have any unresolved questions regarding communication services, please write to us in private messages from the official community (Vkontakte, Facebook, Twitter). We will be happy to help you!

To resolve the issue.

They are all ghouls. I just switched from Megafon to T2, and then the same thing started happening

These Tele2 ghouls, extortionists. Don't use their services!

Because of this spitting, I am fundamentally changing the operator. There was the Orange_2016 tariff with per-second billing, the fee for which was constantly raised by bitches (in the end up to 90 kopecks/min), and now there will be a classic cockerel with a minute rate of 1.2 rubles/min. No fucking need. Too quickly, he barely straightened his crest and caught up with the three of evil, now there is no difference from them.

Tele2 explained to me online that there will be no subscription fee in my new tariff, so personally my question to them is closed

I just requested my balance using a USD request, and immediately received a subscription to cartoons for 8 rubles. ((They work efficiently.

On Tele2 the balance is *105#, and cartoons *-100!)))

I also have Tele2 old “strike” tariff in 2021, every month they called and asked me to change the tariff

I also have “My Online 11 2018”, but they raised it by 40 rubles

What about the 2012 tariffs? I still have a SIM card with this one.

If no debits are made on the SIM card for some time, then the operator begins to debit funds at a rate of several rubles per day and, when the balance is reset to zero, stops servicing and puts the number back into circulation. Like so.

No, I use a SIM card. It is interesting that the tariffs of the 14th year are transferred to the new ones, but not the 12th.

Rather, by transferring them they cover for themselves the most unprofitable ones on which more or less decent subscribers sit. After all, purely theoretically, there are more subscribers on the unprofitable 14th year than on the unprofitable 12th. And once they transfer everyone, they will continue to look at which tariffs are the most unfavorable for them. So they will get to your tariff.

The motive also wanted to unilaterally change the tariff for me, but it didn’t work. Apparently the contract states that they do not have the right to change the cost of the tariff. I also charge 200 rubles for a year without a subscription to receive SMS calls and occasionally outgoing calls as a backup. Number since 2000

Dear author of the post, hello! Please write to us in PM (https://vk.com/tele2) your phone number. We will advise you in more detail.

the post has only 4 pluses, but you are still here) wrote

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