Gone are the days when you had to call an operator to connect to services, or simply change your tariff plan. Today, all cellular companies offer convenient self-service services. And this does not mean that the operator has shifted its responsibilities onto the subscriber’s shoulders, but, on the contrary, makes the use of its services easier.
Using a personal account, or as it is also called “Service Guide” at MegaFon, allows you to significantly simplify the use of operator services, and Internet access is not required for this. Today we are talking about all the possibilities of a personal account for MegaFon subscribers through the official website, application, and from the phone.
Possibilities
Account management, replenishing the balance, connecting services and options, changing the tariff - this is not a complete list of possibilities for the subscriber after registering a personal account and service guide on a MegaFon mobile number on the website or from the phone. Of course, the possibilities differ when using a network connection, or simply for MegaFon service guide commands, but this is more likely to have an impact on the overall ease of use.
Logging into your personal account on MegaFon is easy, since you use your mobile number to log in, and you can access the service guide through your phone without a password. Also, it is worth keeping in mind that you will not be able to register in your personal account without a MegaFon mobile phone, and this guarantees that another person will not be able to enable access to the service guide without access to your cell phone.
Regardless of which version of the MegaFon personal account the user uses and how he prefers to register (from a phone or via a computer), the possibilities are practically the same. The functionality of the MegaFon service guide does not differ from the region, since it is the same for Moscow and the Moscow region, Volga region, Buryatia, or Siberia, since registration and login to your personal Internet account are identical.
There are significant differences in the convenience of MegaFon’s personal account across different channels, which is due to the fact that USSD commands from the phone are used to log in, or to connect and disconnect services. And you will need to remember them. At the same time, you can connect the MegaFon Internet account and use the service guide in St. Petersburg or the Volga region, without the need to remember special codes.
It does not matter what device is used to log into the personal account by a MegaFon subscriber - a smartphone, a Samsung tablet or an iPad, and what operating system the gadget has. The MegaFon service guide system and personal account application are free, and only traffic is paid if the connection is not through the operator’s cellular Internet service. You can use your personal account for free on the website and through the application in any city in Russia, with the exception of the Crimean region.
The capabilities of the system are not only no different from calling an operator consultant, but significantly greater. So, when you call, you can ask a specific question about a specific service. In your MegaFon personal account, you can go to the “My services and options” section and get information on everything that is connected to the number and which are available for activation. Here, another issue can be resolved immediately on the go, if you notice an unnecessary service or a paid subscription.
Also when using balance information. You can request details in the MegaFon account, top up your balance, set up automatic payment, and much more. You can ask all these questions during a call, but here everything is available when it is convenient, and without waiting on the line. And if you can’t find the answer in your personal account, then you can ask a MegaFon employee directly in the service guide using the online chat.
general information
First, let's note that this is Megafon. This option allows you to set up flexible management of expenses that are intended to pay for entertainment and reference services. Similar options are provided by both the operator and the company’s partners.
We figured out that this is payment for content services at Megafon. Let's look at the main functions of the option:
- Funds to pay for services will be debited only from a certain balance;
- Other options and services are paid from the subscriber’s main LAN;
- It is impossible to achieve a negative balance;
- If there are insufficient funds on your balance when ordering a service, it will not be received until you deposit enough money for the purchase;
- Money transferred from a special KS to a LAN can only be spent on communication services, but will not be available for transfers and mobile payments.
The main function is that it is simply impossible to remain without communication. Complete control of expenses - that’s what a content account is in Megafon.
The option is provided free of charge, there is no subscription fee and no additional cost for connection. Let's figure out how to create a Megafon content account to limit your expenses.
How to create an account
You can create a MegaFon personal account for any number, both the one used on the phone and the Internet SIM card in the modem. The last option is very convenient, because, unlike a special application for a modem, an account on a website or through an application will greatly facilitate the management of services.
To log into the service guide system on MegaFon, you need to obtain a password for authorization using the command *105*00# from your phone. In the future, you can change the password to a more convenient one when you first log in, or using the settings of the account itself. Remember that you can only get a password for your personal account through your phone, even if you use the service guide login on your computer through the official MegaFon website.
In the future, it is enough to indicate your phone number in any format and your password to use the service guide of the MegaFon mobile network. For convenience, and in order not to constantly enter a password, you can save your login information for the service guide in your browser, or in the mobile version of the MegaFon website. You can also set the application to save your password.
Important!
When you first enter the application, the system will prompt you to create a PIN code that will be used in the future. This allows you to increase the security of using the mobile version of your account.
If you encounter difficulties registering in your MegaFon personal account, you can watch a detailed video with instructions on the operator’s website.
Separate rules for using the MegaFon corporate customer self-service portal. Despite similar capabilities, authorization in it is possible according to more “strict” requirements. Here it is not enough to simply send a request from one of the corporate numbers, but you need to send an application by email, or contact the operator’s salon.
The cost of using the service guide service for MegaFon corporate users is also zero, and you should only pay attention to how much it costs to connect a particular option in your personal account.
Receiving a password using a USSD request
To enter the Megafon service, you need a password. In addition to the method described above for receiving it via SMS, there is also the opportunity to make a USSD request. To do this, you need to dial the following combination on the phone screen:
*105*00#
, and press call. The screen will display an access code, which is the password. The service operates around the clock, and owners of all mobile phones will be able to receive a password.
How to use
If you open your MegaFon personal account, you can use it not only on your computer, but also on your tablet or smartphone. A single password is used everywhere, so you won’t need to re-register for each gadget.
If you connect the service guide, you can use access to your MegaFon personal account via USSD *105#. You can install the MegaFon service guide application on your smartphone or tablet for free from the official application stores for Android and iOS.
The interface of the site, as well as the service guide application, is as simple as possible, and you will not have any difficulties when searching for a particular service, service, or option. All information is divided into separate blocks that will help you quickly navigate.
The system has three main points that allow you to resolve all issues related to the use of a cell phone - billing, services, support.
In the “Account” Section you can find out its current status, order a detailed report, and also view previously ordered ones. Here you can replenish your balance from a bank card, or use the system for linking your card to set up automatic replenishment.
This section opens up the opportunity to use additional benefits of the operator’s cellular communications. You can not only use the accumulated cashback, but also activate its accrual if you are not yet a member of the loyalty program on the “Turn On!” tariffs. The operator recently updated the catalog, and now subscribers have even more opportunities to use various services and unlimited communication services for free.
The main features of your personal account, for the sake of which most users activate access to it, are in the “Services and Tariff” section. Here you can manage all the services and options used by your number, change the tariff package, manage call forwarding and barring, and also, if necessary, block your phone.
The “Support” item of the service guide will also allow you to configure it - change the password, as well as set up automatic notifications from the operator.
A similar system is provided in the mobile application, which also allows you to use all the features of your personal account. Please note that the sequence of menu items is completely identical, and you will not have any difficulties when working with any of the self-service system options.
Changing the tariff to more favorable ones
Current tariff plan
The telecom operator regularly offers its subscribers new profitable tariff plans that allow them to save on the most frequently used services. If your tariff does not suit you, you can select a suitable one on the Megafon Guide website, and make a replacement and connection. For this you will need:
- Log in to the Megafon Guide system.
- In the left column, find the “Services and Tariff” button and click on it.
- Select the “Change tariff plan” option.
- Determine the appropriate tariff by first studying its features and details.
- Next to the selected tariff, check the box and click on “order”.
If the operator determines a fee for changing the tariff, the specified amount must be on the account for automatic debiting.
Additional features
If you have any questions, you can use the “Support” item in your personal account. This allows you to get answers to most of the questions that users have. So, if you go to this section of the service guide, you can find out why a service is not connected, this or that service is not working, or MegaFon’s tariff is not changing, right in your personal account.
Unlike the old version of the MegaFon service guide, the new one has a password-free login to your personal account when connected via cellular Internet. You can disable this feature to protect your data and funds. This is relevant if you use traffic distribution from your phone to other devices. If the function is active, then all users connected to the device to receive traffic will also be able to log into your MegaFon SG without a password.
Tele2
id=”sub4″>
You can fill out an application for opening a content personal account at any Tele2 subscriber service center. For this operation, the owner of the SIM card must have a passport with him. An additional account is opened within 10 days, of which the subscriber is notified via SMS.
After this period, the subscriber's expenses for basic communication services (calls, SMS, Internet) will be debited from the main personal account, and expenses for content - from the content personal account.
In addition to going to the salon, the subscriber can activate the service independently using the USSD command *160# . Please note that all operations to open, close, and manage a content personal account are free.
A description of the capabilities of a content personal account is published on all regional Tele2 websites in the “Actions with number and account” section.
When requesting a new content service, a Tele2 user receives an SMS with the name of the option, its cost, and the name of the content provider that provides it. To connect the service, the subscriber must send a confirmation in response. Thus, Tele2 subscribers are protected from accidentally accepting the connection of an unwanted subscription while surfing the Internet. Separately, it is worth noting that if the balance is zero, funds are not debited from the account, the subscriber will not “go into the red” and will not be able to use the paid service until an amount sufficient to write off the cost of the service appears on the content personal account.
If your smartphone still receives regular SMS from some entertainment service that the subscriber has not subscribed to, you can always unsubscribe from it using the USSD command *189*6#. In response, the subscriber will receive an SMS with active subscriptions and commands to disable them.
conclusions
The personal account service on MegaFon is a real alternative to contacting an operator. Using the service guide is free and also saves time. Even a novice user will understand it and can easily connect or, conversely, disconnect services, view the options active by number, and change the tariff.
To log in, you use a password, which is received automatically the first time you log in via SMS to your phone number. You can change it to a more convenient one at any time, and not worry that strangers can use the access, and if you forgot, then request a new one.
The login information is the same for any device. This allows you to receive information at any time, and in a way that is convenient for you. Additional channels via SMS or USSD will allow you to use the self-service service even in the absence of an Internet connection.
What is MegaFon Service Guide?
Service Guide, or in a new way, Personal Account, is a set of services aimed at independently managing your account and subscriber number settings without outside interference. The server allows you to do this every day, around the clock.
The interface of the “Personal Account” self-service system is designed in such a way that subscribers who do not have the skills to work with such programs their number without any problems
Both the new and old versions of the program contain all the necessary tools for work, which are divided into categories for convenience.
The new version of the “Personal Account” application has a more thoughtful and convenient interface.
List of emergency numbers
- 101 – call fire departments;
- 102 – police call number;
- 103 – ambulance;
- 104 – gas emergency service;
- 112 – operational and emergency rescue service (Unified Service).
By dialing the emergency number using the voice menu, you can easily contact representatives of the fire, gas, medical and police departments.
Certain mobile phone models can also accept regular emergency dialing numbers – 01, 02, 03 and 04.
More details about the service
is fully consistent with Federal Law No. 229 “On Communications,” which mentions the right of any subscriber to decide for himself what content to use.
The service is provided as follows:
- Having turned it on, you need to allocate to the account that appears the amount that is planned to pay for entertainment packages.
- This account will be used exclusively for affiliate subscriptions.
- If there are insufficient funds in this account, the provision of services will be suspended.
Please note that there is no charge for connecting the option or for using it.
Its essence is to divide the smartphone balance into two different accounts:
- money will be withdrawn from the main person to pay for the tariff with its options, calls, messages and work on the World Wide Web;
- in another account, funds should be allocated exactly as much as is necessary to pay for paid subscriptions. Typically, users leave an amount here for a certain period of time - a week, a month, or more.
If the “Content account” option is not enabled, services of any nature will be replenished with money from the operator’s single SIM card balance.
