Beeline – universal telecom operator. It provides customers with Internet access services, mobile and fixed telephone communications. You can use the company’s communications in almost all territories of the Russian Federation.
The subscriber can independently manage services and control the Beeline balance using his personal account and application. But before using online self-service services, you must carefully study the procedure for registering your personal account, its capabilities and the rules for logging into the system.
How to register in your Beeline personal account?
To find out how to register in your Beeline personal account, just try to do it. Following the prompts, the user will invariably come to the procedure for requesting a password to access the section specially designated for him to manage his personal account.
In fact, the registration process itself is reduced to a minimum. The operator's subscriber is already logged into the system by default. The password that comes via SMS gives you the right to access your personal section. What’s convenient is that in your account you can compare expenses according to different tariffs (issued in your name) and choose the best one for yourself.
Data recovery
To restore access to your account by phone number, perform the following steps:
- Go to the official website https://moskva.beeline.ru/. In the upper right part of the window you will find the “Personal Account” icon. In the dialog box, select the “Phone or login” option.
- Indicate the number to which the account was previously registered. Click the “Continue” button.
- Reuse the cabinet icon. Select the item “Receive code via SMS”. A message will be sent to your phone with the required combination of characters. Enter it in the appropriate field and click the “Login” button. The subscriber is taken to his profile. Here you need to find the Settings icon.
- In the pop-up window, select the “Password and access” option. They enter the code received on the phone and come up with a new combination. Click the “Change” button.
After completing all the steps, you go to the main page of the personal account. The next time you log in, use the previously specified combination.
Password recovery process.
Login to your personal account “My Beeline” for individuals or legal entities
In order to log into the My Beeline personal account for individuals or legal entities, it is advisable to first read the login instructions. The fact is that for legal entities there is only one such office, but for individuals there are three.
Authorization of organizations takes place using login data previously received at the company’s office. Due to the fact that additional security parameters have been introduced for enterprises, login problems may occur. Individuals do not have such problems. You can request a login password an unlimited number of times, they will send it for free.
Login by phone number
The easiest way to log into a previously created personal account is by entering your mobile number. The client just needs to enter the main page of the site, and by clicking on the “Personal Account” link, a pop-up window will appear where he can enter his number.
After clicking on the “next” button, a one-time password will be sent to your mobile phone to access your account. Here you can get a permanent password if for some reason it has not yet been generated.
In the future, to log in correctly, it is better to use a permanent password.
Login using login and password
When logging in using your username and password, be careful. If an error is made, the system will issue a warning and require you to re-enter the data. For convenience, when entering data, you can view the correctness of the password you wrote by opening the encrypted data (you need to click on the eyelashes).
On the main page, in the data entry form, enter the mobile number (without +7) and indicate the password previously assigned to the account.
After authentication, the client will have access to his account with full functionality.
Password recovery
If you have forgotten your permanent password, you can always recover it using the first login option “receive a one-time password”, then a confirmation code will be sent to your mobile phone and you can log into your account and change your password. But there is another method; you can use it directly if you do not have access to a computer and the mobile number specified during registration. To do this, you need to call the hotline (8 (800) 700-06-11). The operator will clarify your personal data and help restore access to your page in the Beeline system.
Internet
Beeline home Internet can be connected both separately and as one of the tariff options in the “Everything” line. For a number of technical reasons, as well as for reasons of convenience for subscribers, there is only one personal account for Internet and mobile communications. The functionality differs in just a couple of buttons (more on that below), and the registration/authorization page is the same.
Next, we will consider a method for Beeline in a personal registration account for those who do not use cellular communications from this operator. And for subscribers who already have a SIM card and have simply attached another personal account to it, no instructions are needed: these subscribers will use their previous profile on the site. Find out how to connect mobile Internet to your phone in our instructions.
Registration from a computer in Beeline
As mentioned above, the registration page for mobile and Internet is the same. Therefore, in order to enter my personal account on my Beeline ru to register in the search engine, enter a request indicating the operator and “Local”, then select the first line in the search results. You can also follow this link: click here.
Further:
- Enter your personal account number in the window on the screen and click “Next”.
- Fill in the password box. It is issued by the installer after he has completed the installation and connection of the equipment.
- Click on “Login”.
We logged into our Home Internet personal account for the first time. In the future, you can use the same instructions for authorization. The password you used to register is permanent, but can be easily changed if desired. The necessary buttons are located in the “Settings” section.
Registration from a mobile application in Beeline
Here, too, to create a Beeline personal account, registration is not required. We simply enter the application that was downloaded earlier. Further:
- Touch the “Login” button.
- In the login field, enter the personal account number assigned to you when concluding the agreement.
- Click “Next” and enter the password in the window that opens.
- Click on the “Login” button.
Just as in the case of registering a Beeline personal account for mobile communications, you will be asked to enable the automatic login function. Here you can immediately click “Yes”, since the password given to you is permanent.
“My Beeline” application, installation and registration
The program is distributed free of charge and is available in all application stores: App Store, Google Market and Windows Store. To find it, simply type the name of the application into the store search bar. Further:
- Click on the “Install” button.
- We wait for the download and installation to complete. No participation is required here, the system will do everything automatically.
- When the “Open” button appears on the screen, click on it.
Above we described for Beeline how to register in your personal account.
Now you need to do the same thing: log in to the system with your username and password. If you use only mobile communications or are connected to the “all” tariff, you should enter your phone number as a login. For those who only use the Internet, the login will be the personal account number.
Beeline call details
If you need Beeline call details in your personal account, then you are on the right track. This is one of the most reliable and convenient ways to obtain an extract from a subscriber’s personal account. A detailed report can be downloaded in a convenient and familiar xls office format.
The request can be made in the specially designated finance and detailing section. Before creating an order for detailing, you must select the period of interest and click the button to generate a report. Working with the report is simple - you can study it in the program interface or download it in a format familiar to you. The file shows payments, expenses, even the number of SMS.
Instructions: how to recover your password
If you have repeatedly tried to remember your password but were unable to, you will need to recover it. This procedure will not take much time.
Sequencing:
1. Enter your Login, which matches your phone number (no spaces or parentheses needed).
2. Activate the “Receive password via SMS” request. A message containing a code will be sent to your smartphone. This code is temporary, so it will be canceled after some time. 3. Immediately enter the code in the “Password” input field and click on the “Login” button. 4. Go to “Settings”, find the “Password and access” item. In the “Current password” input field, enter the code received via SMS. In the “New Password” line, write your password and activate the “Change Password” request. The recovery process is complete and you can now log in to your account using a new password. Using the phone number, access to your personal digital TV and home Internet account is restored. This can also be done using your personal account number. If you lose your personal account data, you can receive it by phone or e-mail, which is reflected in the service agreement.
Personal account “My Beeline” for mobile communications
You can use the My Beeline personal account service for mobile communications at any time of the day. Moreover, there is no longer any difference between the first input and subsequent ones. You can ask the system to generate a new password before each login to your account.
The functionality of the personal service for clients allows you to receive account details no more than 31 days in advance, compare several personal accounts opened for one subscriber, control expenses and top up your account balance. The service is intended for active people who do not want to waste time visiting the office.
How to log out of your personal account
After completing a session in your account, be sure to follow the logout procedure, especially when using someone else’s computer or smartphone, so that strangers cannot use your personal information and personal account. To exit, you will need to find the shutdown icon on the top of the display in the main menu of the portal. After this, the system will automatically redirect you to the login start page.
A similar procedure is performed on a computer or through a mobile program for a smartphone.
Personal account “Home Internet and Television”
The subscriber self-service system called the personal account of “Home Internet and Television” is available only to clients of the cellular and communications operator. For the convenience of the provider and service users, the offices are divided by type of service.
The personal section of the site is a browser-based version, so the user can easily read the content from any computer, regardless of its settings. The user will receive extended information about the current tariff, possibilities for its expansion and payment tools. If your connection is metered, you can view detailed statistics on network access in a special section.
Functions
We figured out how the scheme for the Internet at home from Beeline (personal account) works at the entrance. Now let's talk about its functions. Above, we have mentioned more than once that a subscriber can use Beeline home Internet, being connected to any tariff from the “Everything” line, or not have a SIM card from this operator at all. And if the process of gaining access to the personal account is approximately the same, then there are differences in its functionality.
Internet only
All basic information about the Beeline home Internet in the subscriber’s personal account is located on the main screen. At the top of it is the account's personal account, below is the current subscription fee, the name of the tariff with a brief description. On the right side of the screen there is a financial block: balance, data on the current billing period, and the “Top up account” button.
Other options:
- You can view the tariffs available for connection by clicking the “Tariffs” button at the very top of the screen, then “Home Beeline”.
- Find out which services are available for activation, which are already activated and disable unnecessary ones - the same way as in step 1
- View traffic – “Details” button. Find out how to find out how much money you spend on Beeline in another article.
- Blocking a personal account – section “Block number” (main screen).
Please note: to add money to your balance, you do not need to look for a special section in Beeline - your personal account for home Internet. Just click on the “Top up account” button on the right side of the screen and the system will offer you the available options.
How to find out your Beeline Internet balance, you can read the link about all the methods.
For those who are connected to the “Everything” tariff plan
By and large, your Personal Account here looks the same as if you only used mobile communications. Only two new buttons appeared. The functions under them are distributed as follows:
- "Internet at home." View and change the tariff plan, connect or disconnect at the very bottom of the screen).
- "Together". Find out or top up your balance, request expense details, see statistics, connect a “Trust payment”, etc.
It will not be possible to block an Internet at Home account in My Beeline separately from your personal account. This can only be done in conjunction with blocking the SIM card or by personally visiting the Beeline office. You must have with you a service agreement and a passport / other identification document for which this agreement was concluded.
Personal account “Home phone” and “Internet Light”
In order to visit the personal account of “Home Phone” and “Internet Light”, you must be a current subscriber of the operator. The number of the concluded agreement will be used as a login, and a password can be requested via Beeline’s contact phone number.
If you have forgotten your password, you can always use the recovery or re-request option. You can do this an unlimited number of times. The office has maximum functionality, which completely saves the client from additional visits to the communication salon. Here you can apply to increase your Internet speed or pay for services.
Registration
Each subscriber connecting to Beeline automatically receives his own personal account on the operator’s website, regardless of what type of service he ordered. Therefore, we are not talking about how to register with Beeline (home Internet and television) in your personal account, but only about gaining access to your profile. And then there are nuances:
- If you already use cellular communications from Beeline, and your home Internet is connected under the “Everything” tariff, then for the first login to your profile you need to send the USSD code *110*9# from the number to which your personal account is linked. In response, you will receive an SMS with your login (same number) and one-time password.
- If you are connected, but do not use mobile communications, then you should use your personal account as a login (you can see it in the contract), and the password should be a permanent one, received from the installer after activating the profile.
All that remains is to enter this data into the authorization form and click “Login”. Access has been obtained, you can start using it. Look at the current tariffs for home Internet and digital TV.
Main Menu Elements
Among the main menu items, users can expect the following:
- replenishment of account balance;
- account verification;
- service connection;
- news for users;
- payment information.
Also in your personal account you can download an anti-virus program with up-to-date databases, set up SMS notifications, take advantage of accumulated bonuses by exchanging them for gifts, change your login password/login.
Main functionality of your personal account
A list of activated services, information about the current tariff plan and balance status are always available in the client profile. At the top of the page there is a main menu, which consists of the following items:
- “Tariffs”: contains the name, parameters and description of the tariff plan used. There is an option “Change tariff plan” and a convenient sorting of current and profitable tariff offers is implemented.
- “Services”: allows you to view all active and available services. It is enough to remove or check the boxes to optimize the list by deactivating the less useful ones and connecting the necessary ones: an important section containing information about payments, balance status, details of services received. Here you can view by date all movements in the account and the purpose of their purpose, set up monthly e-mail sending of a detailed financial report in xls or pdf format.
- “Application history”: this section stores information about the subscriber’s relationship with the operator. Applications for connection (disconnection) of services, account replenishment within the framework, etc.
- “Help and Feedback”: contains answers to frequently asked questions and helps the subscriber overcome the problem. Here you can “Create a request” to the operator and receive an instant response.
- “Payment methods”: Beeline customers are given the opportunity to determine the minimum account limit, replenish the balance of their number and the number of loved ones through the website, from a bank card, using a one-time payment in automatic payment mode. An application for connection is available in this section.
- “Recommended offers”: subscribers often do not have enough time to monitor the optimization of operator offers regarding services and tariffs. If (at Beeline’s discretion) the current terms of cooperation are less beneficial to the client than any other tariff plan, the company places a corresponding offer in this section.
Application "My Beeline"
Beeline network users can order all services remotely without visiting the company's office. You should use the special application “My Beeline”. The user will be able to track all information regarding his own activities. After logging into the personal account, a well-designed page will open in front of him, where all the important options of the official website are available.
How to install an application on iOS?
For iPhone users, the “My Beeline” application is available for download on the upstore. It completely replicates the functions of a computer cabinet, and also combines a nice design and an intuitive menu. You can visit a store with software either from a computer using a direct link located on the Beeline website, or directly from a mobile phone by entering the application we need in the search. When logging into the application from a mobile device, authorization will be carried out using the same data as for a computer.
How to install the application on Android?
For mobile devices with an Android platform, an application is also available on the website with software. To search, go to Google Play and write “My Beeline” in the search bar. The system will find the desired application, after which you can go to it and download it.
Downloading will also be available from your computer if you have paired the Google system. During the downloading process, the system will ask for permission to download to your mobile, and after confirmation and downloading, Beeline’s personal account will appear on your mobile. In order to find the program using a computer, a link is provided on the Beeline main page.
My Beeline personal account login by phone number
It’s worth noting right away that the functionality is divided into the so-called “All in One” personal account, which is suitable for solving standard tasks and issues related to mobile communications and “Home”.
The first is ideal for a smartphone, USB modem, and tablet computer. Also, it can be used for those subscribers who have entered into an agreement to service several numbers.
What opportunities open up after logging in:
The procedure for launching the program after installation is identical to logging into the main account - first you need to request a password using the combination *110*9# and then enter it along with your login in the appropriate lines.
After the first login, the application will remember the settings and will not require authorization when launched in the future, which saves time and simplifies tasks.
Good to know: in roaming, the cost of Internet tariffs significantly exceeds the standard ones for your home region and Russia. In order to save money, it is recommended to connect to the application or personal account via free Wi-Fi networks.