The basis for the successful development of interaction between clients and the telecommunications organization Megafon is simplifying access to online services and providing the ability to independently manage them.
Megafon is a company with Russian roots and modern information technologies, providing users with high-quality mobile communications, the Internet and additional tools that expand standard capabilities. This functionality was implemented in an online service called Megafon Personal Account.
Megafon personal account | lk megafon ru
Now everything is simple and clear! All that is required for successful authorization is to open the official website or mobile application, enter your phone number as a login and password for it (if you lose it, you can order a new one through the USSD combination). Megafon's personal account is a new control panel available to individuals and corporate clients around the clock. Now you can check your balance, connect a tariff plan or view a detailed statement of communication expenses online, using a mobile phone (app) or computer by visiting the operator’s official website at: lk.megafon.ru.
Open services for self-management:
- View current information about the number, amount of traffic, minutes and SMS remaining on the tariff.
- Top up your balance using a MasterCard, Visa, MIR bank card and electronic wallets Yandex.Money, Webmoney and QIWI Wallet.
- The client can take advantage of bonuses under the Megafon-Bonus loyalty program.
- Help. Now anyone can write a request to the technical support service and receive a response within 3-5 minutes through the Megafon personal account.
- Change the tariff plan or find out the detailed characteristics of the current option.
- Connecting or disconnecting services, both paid and free.
- Optimization of communication costs and ordering details in a convenient format.
- Connecting redirects.
- Mobile Internet setup, traffic management.
The new Megafon personal account has a simple interface, which is designed in accordance with the latest UI trends. Rate it in the app!
Varieties of Megafon-mail
The national operator provides customers with a full and light version to choose from. The difference is in the set of functions and payment. The basic version has a wide range of functionality, but has a small subscription fee. Easy – free and active by default immediately when purchasing a new starter package. Both can be installed on any tariff plan except Telemetry.
What the service has in common is that it works regardless of the account status. If the package is prepaid and activated at the beginning of the month by replenishment, this is enough. There will be no charges for sending or receiving postal messages. A stripped-down version is installed by those who rarely use mobile soap and keep it in reserve. Those who actively correspond and mail out daily will appreciate the advanced functionality of this e-mail. It looks like this - [email protected].
Help with working with the office
Considering the peculiarities, some clients have difficulties with certain actions in their personal account or at the login stage; below are the most common questions and answers to them. Use these tips or contact the Megafon hotline, which operates 24 hours a day using the toll-free number 0500 (from a mobile phone in Russia).
How to get a password or login to enter your Personal Account?
An activated and registered card for an identified client in a Megafon communication salon allows you to independently make a request for a number or password in the login form.
- Find out the phone number . Dial the command: *205#. The number will appear on the screen.
- Get a new password . Dial the command: *105*00#. We will send the password via SMS.
After the password change is initiated, you must set a new one:
- Log in to your personal account using the code and login previously received via SMS.
- Go to the Settings section and select Login Settings.
- Change the old password with a new one using two forms and save the changes.
Login to your Personal Account from your phone
Megafon's development deserves high awards, as evidenced by the corresponding ratings in the AppStore and GooglePlay catalogs. The corporate style is consistent on all screens, the adaptive ability of the application to be displayed equally allows you to quickly navigate both on a tablet and a mobile device. Logging into your Megafon personal account without a phone is possible through the official website or program. Call 0500 for help.
To authorize using a phone number and password, you can use a PC browser or a mobile application, in which everything is simpler and clearer than in the computer version. Links to official extensions are provided on the right and below.
How to log into LK Megafon from a computer
Using a browser on a personal computer or laptop, such as Internet Explorer, open the official Megafon website or immediately visit the login form - lk.megafon.ru. Enter your phone number and password in a free format (you can use “8”, “+7” or starting with the operator code). Example of entering a number: +7 978 013 55 2X.
If you don’t have a password for your account, just dial this USSD request from your phone - *105*00#.
Email MegaFon light version
This type has the advantages of taking up little space, costing nothing and being useful at any time. Features of Light e-mail :
- Box size – 100 MB;
- The daily limit for receiving letters and their notifications is 50 pieces;
- You can communicate unlimitedly within the network with other subscribers;
- Exchange of correspondence with other domains – 3 pcs. in a day;
- The size of the incoming letter is up to 10 MB.
Restrictions of this type apply to synchronization with a Google account and exchange with other domains. You cannot connect third-party mailboxes and do redirection, as this requires more memory. The arrival of a new alert is displayed only by SMS, push notifications are not available.
Control from a mobile phone in the application
Mobility is an important condition for saving time in modern realities. Today, every network subscriber can use the Megafon Personal Account application directly from their phone. The company has implemented and developed software to work on devices with pre-installed Android, Windows and iOS operating systems.
You can go to a detailed description, statistics of downloads and installations with an average rating in the official catalogs of the Apple Store, PlayMarket and Windows Store using the buttons below.
Full version of mobile mail service
Subscribers who have little access to the reduced functionality have the right to request the connection of the basic one. You need to do this yourself, since the lightweight one will be available by default. In fact, you should make the transition from the lowest to the highest level, which includes:
- Memory 500 megabytes;
- Each sent file can weigh up to 25 MB;
- Maximum incoming messages – 200 pcs., push notifications available;
- Outgoing to all directions and domains;
- Additional linking of up to 5 third-party emails;
- Synchronization with Google;
- Management in the form of filtering messages, creating contact groups, setting a calendar, setting up notifications, reminders.
The peculiarity in this case is the monthly fee of two rubles per day. The first week is provided to a new participant of the program free of charge, as a test week. If you don't like it, you can go back to a lower level.
Download Megafon Personal Account to your Android / iOS phone
Immediately after downloading and installing your Megafon personal account, you will be able to log in to the Personal Account service without a login (phone number) and password. Use the links below to start downloading according to your smartphone's operating system.
The development department has integrated the Megafon personal account into the VKontakte social network, now every identified user can open the official community and take advantage of all the capabilities of the application from a computer.
Security Recommendation: Follow the basics of privacy and storing personal information online. Never visit dubious resources and install files located on them, do not save your logins and passwords on sites that are not related to the official Megafon website - all this can lead to data loss and technical problems with your phone.
How to disconnect
It makes sense to turn off the service if it is no longer needed and you don’t have to pay two rubles every day. You can simply downgrade to a variation without paying using the tips above. It is also possible to forcefully disable the function in the following ways:
- In the personal account profile;
- Using SMS to special number 5656 with the text stop or stop with a letter corresponding to the type of option - L, P to choose from;
- The combination *656*0*N#, where N is 1(P) or 2(L).
If you encounter difficulties when trying to configure, contact the dispatcher for help or an employee in the customer service department.
Contacts
PJSC Megafon is always happy to help customers. Below are several ways to quickly contact a support specialist, use the most convenient option:
- Online chat on the website. To start a dialogue, log into your Megafon personal account and click “ Contact support ”.
- SMS message to the short number 0500. In Russia, SMS is free, outside - at roaming rates.
- Through social networks Vkontakte, Facebook, Twitter, OK, WhatsApp, Viber (links to groups are at the top and bottom of the site).
- Call customer support at the number from a mobile phone: 0500 . For other operators - 8 (800) 550-0500 . When abroad of the Russian Federation: +7 (926) 111-05-00 .
Please do not forget to leave feedback on the quality of service after completing the consultation, this helps improve the quality of the support service.
What does it represent?
- As already mentioned, it is a full-fledged email service in which the user can fully control his mailbox via SMS messages.
- Using SMS messages, the subscriber can receive and forward emails, view any media files, create and control email folders, add contacts to the blacklist, forward incoming emails from external mailboxes, synchronize the mailbox with a Google account and phone contacts, take notes and much more.
- connects automatically and each subscriber receives his own personal mailbox with the address “ 792********@megafon. mobi ", where " 792******** " is the subscriber’s mobile phone number. However, if you already have a mailbox that you don’t want to change, you can set up forwarding of incoming letters.
. Easy version
How to connect Megafon mail
To connect you can use SMS messages or ussd command
Connection via SMS
- SMS with the letter L to number 5656 - to connect the easy version
- SMS with the letter P to number 5656 - to connect to the full version
Connection via USSD
- *656*2# - to connect the low-speed version
- *656# - to connect the full version
When you activate this service, you will receive a response message with a link to log into your mailbox.
Description
The Mail option allows you to send or receive emails and attachments. The company's subscribers can combine up to 5 other email accounts with the service. During registration, an address is issued, which consists of a mobile number, followed by the designation @megafon.mobi. It's easy to remember the address, but you can't change it.
The service can be used by any MegaFon subscriber, without being tied to a tariff. To use the option on your phone, you must have access to the Internet. You can configure notifications that come in the form of regular SMS or in the notification panel. Time and frequency are set in the program menu. If this feature is not needed, then it is easy to disable it for all letters or a specific address. With notifications, the user sees who wrote the letter, what the subject is and a link to read.
Outside Russia and in other cities, the service is available, but traffic is paid according to the tariff. "Mail" is used in 2 main versions: light and full.
Features of the corporate account
When connecting a corporate account, an organization can independently perform the following actions:
- Exercise complete control over expenses, both for the entire account and for an individual subscriber number.
- Request all account information electronically.
- Manage communication limits.
- Receive information about connected services, as well as activate/deactivate additional services.
- Batch tariff plan management.
- Create forwarding to all numbers.
- Replace the SIM card as soon as possible.
