How to disable MTS-INFO completely or individual subscriptions is a pressing question for many subscribers, because the option is installed automatically. In addition, it is not free (at a minimum you will have to pay 3 rubles daily, not counting the cost of the order).
Complete disabling will guarantee that you will not accidentally connect to paid content and will stop receiving advertising messages from the operator (teasers). If you wish, you can refuse either a separate service from MTS “Info” service or disable one order. More on all this below.
Description of the service
What is MTS-INFO and how does the option appear to the subscriber? When you activate a SIM card in your phone, the service connects automatically. Information about it can be found in your personal account or directly on your smartphone. This is a list of information or entertainment services provided: music from MTS-INFO, news, sports events, weather, horoscope, etc. You can see the full list.
The advantage of using it is that there is no need to connect to the global network: receive up-to-date information in any case in the form of SMS or voice message. But if they sent you a hyperlink, it will be useless.
The MTS-INFO service is conditionally free. You pay a subscription fee - 3 rubles per day and watch the feed endlessly. But when you connect a separate service, you will pay for it. The cost varies from 5 to 65 rubles per day, in roaming it is even more expensive.
MTS-Info service - what is it?
This service appeared at the dawn of mobile communications. At that time, the Internet in our country was poorly developed, the devices did not have many functions. But in order to make the most of their capabilities, the operator has created a service to provide additional services and inform subscribers.
Nowadays, the usefulness of this option can be questioned. The service is not popular among subscribers. But the company continues to support it and improve it little by little.
That is, MTS info is an additional service for ordering services. You can find a number of items in the menu, including:
- Weather.
- Horoscopes.
- News.
- Dating profiles.
- Jokes.
- Exchange rates.
- Communication, etc.
Now all this information can be freely found on the Internet. After the widespread use of smartphones, people practically stopped using the option. It is possible that the company will soon refuse to support it and permanently remove this service.
How to unsubscribe on the site
If you want to know how to unsubscribe from MTS INFO, then know that the deactivation is done on the website in the operator’s personal account. There you should go to the “Service Management” section and find the “My Content” link.
On the left is a menu where all subscriptions are divided into categories. Choose and look for the one you refuse. After clicking on the name, tap on the “Disable” button. You will not be able to completely refuse the service here, since you can disable MTS-INFO information messages only from your smartphone. However, you can delete individual subscriptions.
“Content Ban” option
This option allows you to prevent accidental or intentional calls, as well as sending messages to short numbers. Due to this, you will not be able to activate paid subscriptions. This is especially true for children and pensioners who do not fully know how to use smartphones. The service has a number of exceptions, for example, these numbers are not blocked by the option:
Subscribers can activate “Content Ban” in one of two ways:
- by calling the contact center at 0890 or 8 800 250 0890 if the call is made from a landline phone.
- in person at the MTS communication salon (take your passport as identification).
This service is also available to corporate clients. There is a wider list of activations for them:
- connect the ban in the MTS communication salon;
- use your personal account (section “Connecting services”);
- send the application by fax to the number: +7 (495) 766-00-58;
- use "Virtual Manager";
- send your application by email.
How to disable the mts-info service (in the ru zone) on your phone
When installing a SIM card in modern smartphones, a menu appears. You can find it in the SIM card menu (Sim Toolkit or “Sim Card Feature Set”).
Here you can do the following:
- Turn off all information messages altogether. To do this, go to settings and select “Turn off” - here’s how to abandon MTS-INFO completely.
- Select a specific subscription, log into it and click “Unsubscribe”. Please note that ordering the option twice within 3 days will enable it automatically.
If you don’t find such a menu on your phone, it means you have an old SIM card. Go to the sales office and replace it with a new one.
Connection features
Subscribers whose phones have the “Subscribe” option in the Info menu can personally activate the service available in this section. The company does not provide bonuses for this connection method. Tariffing for services is taken into account from the moment of activation. Their daily payment ranges from 4-7 rubles including VAT. Every day, previously activated services from the menu are automatically renewed unless they are disabled by the subscriber.
Services Mood, Exchange Rate, Weather Forecast, Horoscope are activated automatically after two requests (for a specific service) over three days without bonuses. For a one-time request for these services, 10 rubles are deducted from the account. And the “Dating” service is provided free of charge with one request.
Other ways to disconnect
Send a USSD request *152*22#, touch the call button. Then enter "3" - refuse all.
Also, to refuse MTS-INFO, the support number is 0890. You will have to go through the voice menu and wait a long time for the connection. Or pay 20 rubles. for a quick connection to the operator. When you hear the person's voice, explain what the problem is and your service will be disconnected.
In the sales office, you can also refuse options - any employee will do this. You will need a passport and a phone number.
The “Content Ban” option is available for corporate clients.
Connect it and you will be sure that your employees will not spend extra money on entertainment at your expense. If our article helped you, please like it!
Menu functionality
To use MTS Info, follow these steps:
1. Make sure that your mobile phone has a SIM card with an operator menu installed.
Note. Installing and turning on a SIM card is performed in the standard way: turning on → entering a PIN code.
2. Find the “MTS-Info” item in the phone settings.
Note. Typically, the service is located in the section “MTS Services”, “Applications”, “SIM Tools”, “Additional”, “Communication”, “Service”.
3. Select the service you are interested in from the list:
- when SMS notifications are activated, a response is received from the operator in a message;
- when the voice service is activated, a voice menu is launched to select a subsection (according to the instructions);
- When ordering media content, you receive an SMS with a URL to download the ordered file.
How to protect yourself from unwanted subscriptions and where can they come from?
First of all, let's note that unwanted subscriptions themselves can appear for two reasons.
- Actions of attackers. As a rule, if a phone number somehow ends up in one of the online databases illegally, your contacts may end up in the hands of criminals. Companies of this kind send all kinds of SMS containing “promotions and special offers”, this happens under the guise of an official message from the MTS company. If you inadvertently activated one of these offers or simply responded to a message, a corresponding subscription may be connected to your number. The surest way to avoid this is to ignore messages and find out about MTS promotions and offers directly from the official website.
As you can see, protecting yourself from receiving unwanted subscriptions is very simple: ignore messages with “profitable promotions” from unknown numbers, and limit your visits to sites with dubious content.
If you have already become the unlucky owner of many paid subscriptions to MTS that came from nowhere, you can do the following: dial the USSD request *152*22# in the call field, and then press the call key. This will cancel all paid subscriptions. You can also do this using your personal account, the My MTS application, or by contacting the consultants of the nearest service center.
How to check if you are connected
There is no need to check anything - no connection required . Moreover, it is already connected to all subscribers, and in order to use it, just visit the SIM menu in your mobile phone. Just go to the desired location and order the content you need. Information will be received in the following forms:
- In the form of regular text SMS (for information services);
- In the form of SMS with links (to download ordered content);
- In the form of voice calls (for voice services).
So you can use it immediately after turning on your mobile phone.
Do you need to sign a new contract?
MTS sales offices in Moscow are located extremely conveniently in relation to the nearest entry points to the metropolitan metropolis. If you need to receive a new package of services from the company, you can contact any selected branch and conclude an agreement for the provision of communication services.
MTS LLC strives to improve its services, therefore offering its subscribers the best conditions for using mobile phones. In addition to concluding an agreement, you may be offered cellular devices in exchange for a guarantee of using communication services for a certain amount of time. This is a huge plus, since you will no longer need to purchase a device.
MTS information at the number “0890” + “0” is also one of the ways to get answers to all questions regarding the operation of communications. If you cannot approach the employees “at their place of work,” simply contact the operator on duty and tell him your questions. Be sure that specialists will always find solutions, no matter how complex the problem may seem.
Let's sum it up
MTS info is an extremely dubious service in our time. Its main drawback is that the prices for content are too high. The operator could reduce the cost several times in order to increase the level of demand from subscribers.
The option cannot be disabled. It is provided by default to all subscribers of the operator. But you can set a ban on purchasing any content from a mobile phone, thereby limiting the use of the service. MTS info does not have a subscription fee; the client pays only when placing an order.
Contacting a communication salon
Service offices and communication shops in your locality will help you refuse the intrusive services of the MTS operator.
- Go to the nearest operator's communications store.
- Ask the consultants to disable MTS-Info on your phone.
- Show your passport.
This procedure takes a few minutes. If the phone number is registered to another person, you will need a power of attorney from him, certified by a notary. After disconnecting, you will receive a notification about the refusal of the service, and money will no longer be debited from your account.
With this service, you can protect yourself and your loved ones (for example, children or elderly parents) from connecting to paid mobile resources. Using the “Content Ban” service, you can not only get rid of intrusive hi-tech news, but also protect your phone from calls and SMS from paid numbers.
The service can be activated by both individuals and corporate clients of MTS. The feature is also good because it is provided to network subscribers free of charge. That is, not a penny will be taken from the subscriber’s account both for the connection and for its use.
You can activate the option in several ways:
- call the telesystem support service at 0890 and ask the operator to enable the service on your number;
- apply for connection to the office of your cellular provider (with your passport).
Immediately after turning on the service, you will no longer be bothered by intrusive advertisements for cellular products, and the possibility of accidentally connecting paid subscriptions will become zero.
Comparison with
This is a new version designed for java phone users. After dialing the USSD combination *100#, you will have access to convenient functions:
- By clicking on “Info”, you can view package data and account status;
- A convenient interface for the Entertainment catalog is provided.
Payment, as in MTS-Info, is charged only for requests. The only advantage of “2.0” is the ability to use it in roaming ( activated by the USSD combination *100# ).
Refusal by call
You can offer a rather unpopular, but very effective method of canceling one or another paid subscription. We are talking about calling the operator. To call MTS, you need to dial 0890 and wait until they answer you.
Next, tell the operator that you want to unsubscribe from News and Weather. The employee will check for connection. If the subscription is actually completed, the employee will submit a request to disconnect. The answer will not be long in coming - you will receive a notification. This process is absolutely free. But, as already mentioned, he does not enjoy the great love of the subscriber. After all, sometimes it’s easier to unsubscribe from paid services yourself.
Disconnection by calling the operator
The MTS help desk always provides assistance to subscribers in resolving many issues regarding the operation of cellular communications.
- Call the toll-free number 0890 from an MTS phone, or the federal number 8800-250-0890, which is also free.
- Listen to the answering machine instructions
- Select the button that will connect you to a support specialist.
- Ask a specialist to turn off the number.
Your passport information will be required. To disable the service, you will need to wait a few minutes, after which you will receive a notification that the service has been disabled.
Do you have specific questions for employees?
If you want to discuss important details on the quality of cellular communications or “raise” the topic of writing off money from your balance, you can contact the main MTS offices in Moscow, since in this way you will be able to “reach out” to the management team of the brand. Without a doubt, such an action will be more helpful than going to offices or service sales branches with complaints.
IMPORTANT: Detailed information for each address of MTS LLC (buildings in Moscow) is located on our resource or on the portal of the main website.
