Personal account service
Changing the tariff using your personal account is the easiest method of managing tariff plans. In the menu of your mobile phone, you need to open your personal account, go to “Internet Assistant”, click on the plans and options tab and, at the very end, “Change tariff”. A list of available tariffs with short descriptions will appear on the screen. It is among them that you can choose a new one that is most suitable for yourself. After this, in literally three steps you can switch from one tariff to another.
Using SMS deactivation
You can disable an existing service package via SMS command. To do this, you will need to send a message with the name of the tariff to the recipient 111, and then select a new plan and activate it. The same can be done by sending an SMS without text to number 6262.
In addition, you can send a message to 111 with the text “2163”, after which you will receive an SMS with a password. This data is necessary to change the tariff using the payment terminal. You will need to log into your Personal Account by entering a password and, following the instructions, deactivate the current package and connect a new one.
Attention! Switching to another communication service package is free of charge if it is changed no more than once a month. Otherwise, 150 rubles will be debited from the card account.
We refuse the MTS tariff using the USSD command
For those who do not have constant Internet access, there is a very simple way to manage tariffs - using USSD commands. MTS has assigned each operation a code number, with which each subscriber can manage all services. Such code numbers can quickly disable all tariffs and just as quickly connect them, if necessary.
Initially, you should find out which tariff plan is connected to your number. There is a command for this - *111*59#. After this, you need to carry out the following manipulations: dial the command *111#, open the tariffs tab, click the “Response” button in it. The page that appears has information on the actual rates. We select the most suitable one and activate it.
Below we will look at how you can disable some tariffs.
Mobile application "My MTS"
The operator recently released a specialized utility that copies the personal account service. Now managing mobile communications has become much easier. Just install it and enter your phone number, after which you will receive a notification with a security code, which you need to enter in the registration field. The interface is largely reminiscent of the web version. The program is freely available and compatible with all known operating systems of cellular devices.
You don't have to pay to use the app. There are several ways to download it for free from almost any file hosting service or software store. But if you are going to download the installation file, check it for viruses and the source where you got it from. Otherwise, your equipment may fail, and personal information may fall into the hands of fraudsters.
After the first launch, you will find yourself on the front panel of the utility. The client's personal data and account balance are displayed here. Select the Tariffs section and find the one you want to switch to in the list. Click on it and install it, disabling the old one.
Tariff "Bit": how to simply disable it?
The “Bit” tariff is quite popular among MTS subscribers. But there are situations when you need to activate another tariff, so it is advisable to disable the old one. To disable “Bit”, you need to contact the MTS service center for help. Just keep in mind that the MTS office will only be able to help you if you have documents with you. Otherwise, they may simply refuse to help you.
In addition, you can get rid of the tariff manually by dialing a combination of numbers - *111*252*2# or *252*0#.
How to turn off options
They are disabled in the same way as services and subscriptions. Therefore, it makes sense for you to go up one or two sections of the article. Here we will look at ways to deactivate the most popular options:
- "Locator". You need to send an SMS to 6677. The text is “OFF”. If you only need to temporarily refuse the option, type “PACKAGE STOP” in the content (the list of friends will be saved);
- “Caller Identifier” (“Caller ID”). Enter *111*47#;
- "Beep." Dial *111*29#;
- “Everywhere feels like home.” Use USSD combination *111*38#
- "Black list". You will need the code *111*442*2#;
- "MTS Music". Use the combination *111*9590#;
- “Call for free to MTS Russia 100.” Disable the option with the code *111*868#.
Getting rid of the “Super MTS” tariff
Since “Super MTS” is not an option, but a package, it cannot be simply disabled. You can switch to another tariff that is available and suits you in all respects. A list of available tariffs can be seen on the MTS website.
If you want to refuse, then you can turn your attention to the “Smart mini” tariff. This plan also offers its users free calling within their region. To switch to “Smart mini” you need to dial the following request on your phone – *111*1023#. This transition will cost you completely free.
You can switch from the “Super MTS” tariff to “Red Energy” using the request - *111*727#. Red Energy offers to make calls in its region without a monthly fee and at the same price. But in this case, the transition will cost you 150 rubles.
If you need to disable the option, and not the “Super MTS” tariff itself, then in this case it is best to call the operator to find out what options are active on your number, and then deactivate them.
Combination to find out your tariff for a shift
Before you refuse communication services provided as part of a particular package, you need to find out what tariff is connected to a specific number.
You can do this in one of the following ways:
- contact customer service by dialing 0890;
- use a mobile application or account on the operator’s website;
- enter the combination *111*59#.
Important! To receive information about the connected tariff plan by calling the Hotline, you must confirm that the caller is the owner of the SIM card. To do this, you will need passport data or a code word.
Additional Information
If you have any questions while connecting or disconnecting a tariff, as well as MTS services, you can call the operator at any time of the day or night. To get help, you just need to dial the short number 0890 and reveal the essence of your problem to an experienced specialist. This number operates not only in the Russian Federation, but also in Uzbekistan and Belarus.
All calls to technical support numbers are completely free for MTS subscribers. In order to be connected to a live consultant, you will need to listen to the voice menu, then press 2 and 0. Only after these simple manipulations will you be switched to a live MTS operator.
If you find yourself in roaming, then they will help you solve the problem by calling another number - +7(495)766-01-66. This number can also be used by those who are abroad and urgently need the help of an experienced MTS consultant.
Finally, it should be noted that above we discussed how to disable the tariff plan in a convenient way. The MTS company cares about its customers, therefore it provides profitable and economical communications for everyone.
In the operator's showrooms
In almost every locality or city you can find bright shop windows and signs of the MTS company. The easiest way without confusion is to simply visit any nearest branch of the provider. Ask consultants or sellers to transfer to another contract and deactivate the old one. To do this, a number of conditions must be met:
- You must be the owner of the SIM card, and the contract must be drawn up in your name. Or you need to have a receipt or power of attorney in your hands if you are working with someone else’s SIM card.
- To refuse the tariff, you must have a passport.
- No debt on your mobile account balance.
- The subscriber's SIM card must be in working condition and not blocked.
Cancellation of options and services
As mentioned above, sometimes the user does not need to try to cancel the MTS tariff - perhaps he is simply not satisfied with paid options or services connected in a voluntary-compulsory manner. Such add-ons are usually included in the basic set of services associated with the package itself, that is, when you upgrade to a new plan, you will also activate them at the same time.
Most often, the first months of use are free, and after that, a subscription fee is included - monthly or daily. This is the main reason why people want to disable these services.
So, instead of disabling my MTS tariff, just get rid of unnecessary add-ons. This can be done easily in the following ways:
- Through your personal account or mobile application;
- By calling the operator or visiting the company’s office;
- Through the “Expense Control” assistant: dial *152# + green handset, select “Paid services” from the menu. In a couple of seconds you will receive an SMS with a list of connected options, and commands for canceling them will also be indicated.
- Via USSD request. Codes are obtained using the method indicated above or on the website in the section describing the service.
Here is a list of the most popular add-ons and commands to disable them:
- GoodOk (setting a melody for dialing) - for the first 60 days it works for free, and then the counter turns on - *111*29#. Remember that this is not the only way you can turn off the melody instead of beeps;
- Anti caller ID - *111*47#;
- Call for free to MTS Russia 100 - *111*868#;
- One way to disable Everywhere, like home is *111*38#. But there are other ways;
- Bit - *111*252*2# ;
- Super Bit - *111*628*2#.
Check who the phone is registered to?
If you are puzzled to disable all MTS services once and for all, first check whether your number is personal and whether it is registered to someone else. This could be if you bought it, for example, at a crossing or at a stop. Unfortunately, you cannot legally change the owner yourself, as well as choose other tariff plans, so you can only use them as is.
Of course, each number owner can use a personal account for the number and change the tariff plan, but the number will still not be registered to you. This will be revealed, for example, if there is a desire to connect to 4G Internet, and to do this the owner needs to change the card to USIM; this can only be done if you have a passport.
At the same time, not being the owner, it actually doesn’t matter to you what payments are charged to the phone; you have no obligations to the company. You don't need to disable anything, you can just get rid of the card.
You are the owner - you should turn it off
If you are the owner of a mobile card, you can freely manage your account; this can be done in two ways:
- change the tariff to another one, for example, to a plan with prepayment for services and disable all paid services;
- terminate the contract with MTS - this can only be done on the basis of an application in the store or by blocking the card in your personal account.
The cellular company MTS provides ample opportunities for personalization of services, methods for improving the quality of service and access to personal service management. Therefore, deactivation of services is possible both using telephone and electronic services, and in person in a communication salon.
Options for changing the current TP
Looking at the situation in more detail, you understand that at this stage, making the transition from one tariff offer to another is much easier and simpler than ten or fifteen years ago. The developers made sure to have various tools for this action:
- Personal Area;
- Special teams;
- Corporate customer service offices;
- "My MTS" (mobile application).
Thanks to the current review, you have the opportunity to figure out how to put all this into practice.
Disabling the tariff using the operator
You can quickly switch to another MTS tariff package with the help of a company employee. To do this, you need to enter the short number 0890 or the regular number on your smartphone. The call center consultant will briefly tell you about all the tariffs available for connection and help you choose the best one.
In addition, you can go to any MTS communication salon. You can find the salon closest to your home using the interactive map available on the website. To do this, enter the name of the locality into the search box and see all the available options.
Changing the tariff plan
Let's figure out how to disable the free plan and change it to a monthly payment plan without visiting a network of offices and without a passport. A number of methods allow you to choose the most acceptable option, but the USSD command remains the most convenient.
Service office specialists will help you disable the current tariff on MTS. It is very easy to find the nearest offices - a map of their locations is published on the operator’s website. We have before us an excellent tool that allows you to disable the MTS tariff and switch to another tariff plan, and in the most visual mode. “Personal Account” is a powerful system for managing subscriber numbers. To gain access to your account, you need to receive a password in the form of an SMS - to do this, go to the system page and indicate your number there.
What should I do now, put 310 rubles. and change the tariff to the one that suits me, will this money be recalculated for the new tariff or will it simply be written off and the new tariff will have to be paid additionally?