Tele2 personal account login by phone number is a quick and convenient function. You need an account to control your expenses, balance and services. What should you do if you don’t remember your password, if you want to order details, but only have a mobile phone at hand? The answers to these and many other questions are given in the article below.
After reading it, everything will be sorted out. Useful reading not only for those who have recently joined Tele2, but also for those who want to learn some of the subscriber’s tricks.
Login to your Tele2 personal account via computer
In order to use all operator functions, you must be authorized. Registration is carried out automatically when the subscriber purchases a SIM card, so additional steps are not required to create a Tele2 personal account. Click the “login” button. It is located in the upper right corner.
Login to your personal account
There are two types of login to your Tele2 personal account:
- no password;
- by phone and password.
If authorization is taking place for the first time, then one method will be available: only by mobile number. Thus, the user undergoes a kind of registration. When using this login method, you need to enter your phone number in the box.
After some time, the Tele2 password code will be sent via SMS.
The second login method is convenient because you don’t need to keep your mobile phone next to you. You only need to receive a password once and no SMS. Click the button in the lower right corner.
Following the instructions from Tele2, we write the data in the window. We enter the code from SMS, now it will be a permanent personal password. Please note that it must be activated within 10 minutes! You can also use this function if you lose your password. Login is complete.
When logging in again, immediately enter your number and password and go to your Tele2 personal account.
Contacts
If questions arise, the client has the right to use the technical support service using a toll-free multi-channel number within the network - 611 (no charge). If the call will be made from a landline phone, you need to dial 8 861 218 55 00.
Tele2 is a modern mobile operator that operates for maximum user comfort. Feedback is available on social networks Vkontakte, Odnoklassniki, Facebook, Twitter and YouTube.
The only correct official website of Tele2 that operates in Russia is tele2.ru, there are no other options.
Tele2 and location
After logging in, a question appears at the top of the page whether your region is Moscow and the Moscow region. To change the location, click on the selected city (the inscription in the upper right corner). Next, a full-page window opens, which contains a complete list of Russian subjects (regions, districts, republics, territories). To quickly find the desired phrase, enter your city in the Tele2 search bar. Click on the displayed result. Ready.
Don’t worry, your personal account remains the same for all Tele2 users, regardless of the subscriber’s place of residence. Voronezh, Chelyabinsk, Krasnoyarsk, Tula, Novosibirsk, Kursk, Nizhny Novgorod, Volgograd, Perm. All these and other cities have the same cabinet.
How to increase network access
If you can’t transfer traffic from your phone, you can enable internet extension options. The following additional services are available for Moscow and Moscow Region:
- Additional 100 MB or 500 MB until the end of the day;
- 500 MB, provided after your package is exhausted;
- 3 GB or 5 GB per month.
Other additional packages may be available in the regions; check out their list on the official website.
We hope that from this article you received the answer to whether it is possible to share the Internet on Tele2, and were also able to explore alternative ways to transfer the rest of the traffic or increase the network access package.
Main sections of Tele2 personal account
No. 1. Review
Your personal account consists of 7 sections.
“Overview” opens when you enter your account and is the main personal page. Basic information is shown here, i.e. the number of gigabytes available for use, minutes for calls and SMS, as well as money in the account.
No. 2. Tariff and balances
The second section of Tele2 is “Tariff and balances.” Here you can see extended information about the tariff. In the middle is the name of the package that provides the service. The balances of calls, internet and messages are clearly presented. Under each heading there is information about when the new subscription fee will be charged. The icon in the lower left corner is the exchange of minutes for gigabytes. Our other article describes in detail how to use this service.
No. 3. Balance
The next section is “Balance”. The name speaks for itself. However, in addition to the invoice amount, you can order some services here, namely:
- Link a card. May be useful for quickly replenishing your account.
- Inform about balance. Notifications about a decrease in the amount of your Tele2 bill will be sent to your phone.
- Auto payment. The balance will be automatically replenished from the linked card.
No. 4. Services
The most numerous section of Tele2’s personal account. It is divided into two parts: my services and all services. The first one presents those that are connected now. It is possible to disable each of them at any time.
The second part describes all the services that can be connected, both paid and free. To use them, you need to click the “Connect” button on the side, but do not forget to read the detailed information first so as not to make a rash action.
No. 5. Expenses
This is where you can order details. This section also describes all expenses for the current month, and by switching the menu, you view the history of all your payments.
No. 6. Profile
Click the “Profile” tab. And open the Tele2 personal data settings. If necessary, we edit your residential address, name, and email. Here we change the password, block the SIM card, add new numbers.
No. 7. Alerts
The section is not of any practical nature, but informs about new implementations of Tele2 and the selected tariff.
Free detailing
Detailing is a function of detailed checking of calls and messages, financial expenses for the current month. The service appeared relatively recently on the list of possibilities, but has firmly won its place in the sun. This is convenient: you do not need to visit the sales office to understand the sudden and often unexpected debiting of funds. And it’s easy, because requesting details will take no more than two minutes. The cost depends on the nature of the request. If a subscriber orders a test at a communication store, the price will not exceed 100 rubles. If through an online account, then it’s free. The last option is much simpler and easier. To make a request, click Tele2 Login Personal Account, click on the circled ruble icon, then on the phrase “Expenses”. The page will be updated, providing information about all financial expenses for the current month, including calls, messages and entertainment services. If you scroll through the list, a black “Order details” button will appear at the bottom. Select the time period for which you would like to see detailed characteristics, enter your email address and confirm the request. Within a few minutes (less than an hour), the system will send an automatically generated document with all the clarifications to the specified email address. If over time the old address becomes irrelevant, you can specify a different email address at any time.
Functions available not only to Tele2 subscribers
Let's look at the three tabs at the top of the page. Let's move the mouse over "Mobile communications". A context menu will open, consisting of two subheadings. It contains everything you need to connect to Tele2, select a number, change the tariff. If you exit your personal account, the contents of the menu will not change.
The second tab is “Services”. It includes cashback services, various transfers and top-ups, in general, everything related to payments.
And the last menu tab is “Support”. By hovering the cursor over it, we see that here you can ask questions, find the FAQ and contact us in case of problems.
How much does it cost to switch tariffs?
The transition service is essentially provided free of charge, but in some cases, due to the difference with the existing tariff, the subscriber may be charged an additional fee. In addition, if you often switch from tariff to tariff (more than once a month), then the service will also cost money.
- Switching to the “My Tele2” package will cost the subscriber 150 rubles if less than a month has passed since the last switch. If this is the first transition for the subscriber, then it will be free.
- Switching to the My Conversation packages, as well as two versions of My Online, is free. However, the personal account balance cannot be empty; there must be an amount sufficient to cover the monthly subscription fee. When you switch to these plans, the subscription fee is automatically charged.
- The subscriber switches to the “Classic” and “Internet” packages free of charge if this is the first switch. If within a month there was a procedure for changing the tariff, then the subscriber will pay 40 rubles.
Tele2 for business
Tele2 provides a special package of services for corporate clients. The advantage of this type of office is lower prices for legal entities than for individuals. The subscriber can manage the entire group of numbers at once and control all expenses.
Connecting a personal account to business clients
In order to transfer the personal page of an ordinary user to a business, you need to fill out an application on the Tele2 website and get acquainted with the conditions for providing the function at the corporate customer service office.
Find the “For Business” tab at the top and click on it. Scroll down to leave a request and press the button. The next page is a form to fill out.
The application for registration of a personal account includes:
- Name of the organization
- Contact email
- contact number
- "How can I call you"
- TIN (taxpayer identification number)
We set up the desired tariff, additional options, indicate all the necessary personal data, and Tele2 preliminary calculates all expenses. We fill out an application and wait for the operator’s response about the possibility of receiving the order.
Tele2 personal account services for legal entities
The functions of the Tele2 corporate account are as follows:
- receiving notifications about the balance status;
- connecting and disabling Tele2 options;
- formation of groups of subscribers working in it;
- changing the tariff plan;
- complete payment history;
- regular detailing;
- issuing an invoice for prepayment;
- receiving certificates of acceptance and delivery of services provided.
Thanks to the “Remote Service” service, a legal entity can request options by email, namely:
- SIM card blocking;
- changing personal data of page users;
- recovery of PIN and PUK codes;
- setting a spending limit;
- changing contact information for sending invoices;
- recovery of subscriber login data;
- transfer of payments made by mistake.
All actions made using the personal page are automatically considered completed by the subscriber, so pay attention to preventing unauthorized transactions and requests.
How to use your personal account using a mobile phone
The most convenient way to log into your personal account without using a browser is the My Tele2 mobile application. It is suitable for both iOS and Android users. Therefore, it is freely available on both the App Store and Google Play.
Type tele2 in the search bar. We look for the desired option and click download.
How to log into your personal account through “My Tele2”
To log in from your phone, open the mobile application. You cannot log in using your phone number without a password. Therefore, we log into the subscriber’s personal account using the old password or go to get a new one. To do this, click on the “Get password” sign. Enter the phone number in the input field and click “send”. After a couple of seconds, you will receive a new password in the messages, which should be entered in the next window. Login completed.
Main functions of a mobile personal account
There is no point in describing both applications running on IOS and Android, since their interface is completely the same. Based on the version supported by iPhone.
In the mobile version, unlike the computer version, the personal account is not divided into clear sections. However, its functionality (for the average user) is completely the same.
To check your account status, click on “Balance”. The page that opens will have the same tabs as in the computer version. An important addition to the application is topping up your balance via Apple pay (Samsung pay for Android). Contactless payment is always fast and convenient.
In the Tele2 application it is easy to monitor connected services. They are displayed on the main page of your personal account. The number of both paid and free options is viewed.
As for services and payments, there is the “Expenses” button at the very bottom of the display. One click will allow you to order details a month in advance.
Let's return to the main page. Tele2 offers one more additional option: share gigabytes. This option is new, so it is not available on all plans. available on the “My” tariff line:
- My Conversation;
- My Online;
- My Online+
- My Tele2.
Another important aspect of the account is personal information. To edit it, click the filter icon in the upper right corner. Next, select “Profile” and click “Edit”. By the way, this is where the exit button from your Tele2 personal account is located.
General information about your tariff can be found by clicking on its name. The next page will show detailed information about the package at the moment, the opportunity to exchange minutes for the Internet, share, and change the tariff if the subscriber is not satisfied with anything.
The “More” tab shows the subscriber possible cashback for purchases, various discounts and bonuses. She is at the bottom (second from the right).
And finally, the “Help” button. When users have questions, they only click it. The section shows the nearest Tele2 offices and provides a link to contact technical support.
Transferring tax balances to another month
The question of how to transfer the remaining traffic to another month needs to be studied separately and in detail. Almost every tariff has a certain system of limited access to the network.
This service is available on tariffs of the “My Tele2” line.
It is important to know that the transfer is carried out to the next month. After completely using up the minutes and gigabytes of the old package, a new one will automatically connect. Do not try to cheat and stretch out the time of use, the transfer is valid for thirty calendar days. In this article you can read how to find out how many megabytes are left. You can add additional options that are compatible with your tariffs.
Additional services include network access packages “7 GB”, “20 GB” and “50 GB”, as well as the “Internet to tablet” option. On these services, transfer is carried out by default. Please note that the data is given for Moscow; to clarify the availability of these services in the region, use the official website of the mobile operator or call the short number 611.
