How to block a Yota SIM card: step-by-step instructions

Not long ago, a completely new telecom operator, Yota, began operating in Russia, offering its subscribers favorable conditions for calls and unlimited Internet. This created serious competition in the communications market, which led to a reduction in the cost of services from other representatives. The reason for purchasing the product was the lack of roaming. The tariff plan remains identical, regardless of movements. Questions began to arise related to how to block a Yota SIM card in order to keep one for yourself.

Through the Internet

Each subscriber can have several SIM cards. But over time, some of them become unsuitable, even if they belong to the same Iota company. To avoid having extra money withdrawn from your balance, you should figure out how to block a Yota SIM card using Internet access.

ET does not have the ability to deactivate SIM cards using USSD commands and without notifying the consultant. As for working via the Internet, here you can use:

1. Personal Area. It is considered the most popular and popular, as it significantly reduces the time spent. Initially, you should register in it and receive personal login information. To do this, use the link corp.yota.ru. This service will allow customers to carry out various manipulations with all remaining SIM cards and choose their own tariff offers. The list of functions performed includes replenishing the account balance, transferring funds, adding or removing individual options. To deactivate a SIM card, go to the appropriate section called “SIM Management” and follow the instructions displayed on the screen.
2. Sending an email to the technical support service with the need to block a specific SIM card.
3. Online chat on the official website of the mobile operator. You can first consult on this issue with a specialist who will tell you exactly how you can block Yota SIM cards. On the offsite there is a question mark in the top right corner, after clicking which the subscriber is sent to Support. You can also click the “Ask a question” button, where fields to fill out appear: name or personal account, place of residence, question. After this, “Ask” is clicked and the user is redirected to online chat. A response from the consultant usually arrives before five minutes have elapsed.
4. A similar chat is available in the mobile application, which can be downloaded without problems through the “store”, depending on the software of the device.

As a result, the issue of SIM card blocking is instantly resolved without leaving home, which is very beneficial for cellular customers.

When you need to block a Yota SIM card

Such actions are resorted to very rarely. Users need this to protect their personal data, electronic wallets and bank cards from hacking. Common reasons for blocking:

1. Losing a smartphone. If the user has lost his SIM card, he will block it for his safety.
2. The device was stolen by thieves. Criminals can easily hack a user's social networks. In addition, using a SIM card they have the opportunity to access a person’s bank accounts.
3. The user leaves for another country. During the period when he is not at home, he will not need the services of an operator. Therefore, to save money, he stops using Yota.
4. The person is no longer satisfied with the operator’s proposals. So he wants to stop using the number and pay for it.

Most often, situations arise when a person simply loses a device or it is stolen. If you do not block the SIM card, many unpleasant consequences can occur. For example, attackers will hack all of a user’s social networks. In addition, criminals will be able to write off all a person’s honestly earned money from their cards.

Call to operator

Subscribers of the mobile company Eta can contact the operator via a phone number. After contacting the manager, all that remains is to ask him a question, which is clearly formulated in advance for an appropriate answer. The question may also be related to how to block a Yota SIM card.

It is important to clearly indicate the reason why the SIM card is blocked. This may be not only a categorical refusal to provide further services, but also temporary departure. In certain situations, which will be indicated by a technical support specialist, you will not have to deactivate the SIM card.

When visiting a country other than Russia, you will not need to block your SIM card, since there cannot be a negative balance here. This process will only save the remaining balance, without subsequent withdrawal.

A request of similar content can be sent by message to number 0999. All that remains is to receive a notification from the operator about the deactivation of the SIM card.

How to block SIM card Yota

When a person is dissatisfied with YOTA's services or his phablet has been stolen, he can stop using Yota. Now there are many methods on how to quickly do this. The operator specifically provided for situations so that people could block the card, since unforeseen circumstances happen quite often:

Through your personal account or application

This method is most often used by subscribers so as not to resort to the help of an operator.

The company does not have USSD combinations that could be blocked. First you need to download the application for Android or iOS.

In the search, find the Yota application. Then open it. In addition, the blocking function is also available on the network website. Then you need to:

1. If a personal account has not yet been created, then create one. Registration is available through the downloaded program. You can use the address via the link if it is impossible to access Yota via phone. There people will be able to monitor their balance, manage their SIM card, and see how many megabytes and messages are left. Additionally, it is possible to change the tariff.
2. Open main menu. Then find the “Card Management” section
3. In the menu that appears, click on “Block”.

These procedures will take approximately 5-10 minutes, given that the Yota program has already been installed. If you don’t have a phone, you can log in from a browser on your computer. It will be even faster than from a smartphone.

Before blocking, it is worth understanding why to do it. If the SIM card has been lost, then this is a mandatory process. However, in the case when a person simply wants to stop using Yota, it is better to leave the card. Since the subscriber’s unique combination of numbers will be lost. If the user wants to return, he will not be able to restore the previous combination of numbers.

Via online chat support

In order to quickly answer various questions from users, the Yota administration has launched online consultants. Managers will address any question that a person has. They will even help you pause your SIM card. The user will only need to use a special form on Yota. It's very simple. You can use the function if:

1. Open the operator's only official website.
2. Find the special “Online Support” page. Then find the “Ask a Question” section.
3. In the form that appears, you will need to indicate your initials and what exactly the person is interested in.
4. Click on the “I’m asking” window, then you will be redirected to a special dialogue.

The connection with the manager is carried out in 5 and, in extreme cases, 10 minutes. After this time, the manager contacts the Iota subscriber and answers any of his questions. In this chat you can ask to pause the SIM card. It is enough just to write a direct request.

You can also ask the manager other questions related to the network. The app on your phone also has online chat. To enter it, you need to open the software itself. Then find the appropriate section and wait for the connection.

In addition, users will be able to ask any questions to corporate email, which is constantly monitored by managers. You just have to wait for the answer.

Call to the call center

The main advantage of this method is that absolutely any phone will do. If a person has lost his device and is far from home, you can use someone else’s smartphone. Use it to call an expert and ask to suspend the card. The service operates 24 hours a day. To do this, a person will need:

1. Dial the number.
2. Wait for a free expert to answer the phone
3. Ask for blocking.

Next, the specialist will offer to stop using the card. However, the person has the right to demand that the person dictate his special account number to the operator. If the subscriber does not remember it, the operator will be forced to refuse.

The user must indicate why blocking is necessary. For example, leaving a city or country. You can also say that the phone was lost or stolen on public transport. After listening to all this, the manager will tell you what needs to be done.

A specialist may offer services temporarily or permanently. In the second case, it will be impossible to restore the card. If a person leaves the country but returns back, then there is no point in doing it forever. Therefore, before you stop using the services of this operator, you will need to think about why blocking will be required. Since Yota does not withdraw money if a person has a zero balance. Accordingly, it will be impossible to go into negative territory. However, if a person has a lot of money in his account, it is better to use a temporary freeze.

The call center is still accepting text messages from its customers. For this purpose, people have been provided with a special telephone number 0999. The administration will also send responses to requests via SMS.

Office visit

This is one of the longest blocking methods. Since for this a person will need to go to the company’s office. This can be done if it is located close to home. If the user lives far from the office, then it is better to use other methods.

Subscribers of the Yota operator are served in communication stores. They can also go to special offices. The addresses of all these establishments are located on the operator’s website. In addition, the location can be found by calling the operator. The manager will also provide the address of the nearest branch via online chat.

In a communication salon or office, the user can solve absolutely any issue. Only in order to block the SIM card, he will need to take his passport and a previously concluded agreement with him. After this you need:

1. Approach the manager with a request to block the card.
2. Answer all his questions.
3. Fill in the form.
4. Wait for blocking.

After this you can go home. Blocking occurs within 5-10 minutes. You can ask a consultant in the office any question. The main advantage of this method is that you do not need to block it yourself. The manager can do everything for the subscriber.

Visit to the company office

There are also customer service offices of the mobile company, as well as service centers where you can go to block your Eta SIM card. Their addresses and contact phone numbers are displayed in the corresponding section on the official website of the cellular operator. This information can be obtained in the mobile application or in online chats.

When visiting offices, you should have with you not only the contract for the provision of services, but also the passport of the applicant (owner of the SIM card). In addition to blocking the SIM card, all other possible difficulties in the work are also resolved here. In any case, competent employees will communicate with you and can offer alternative solutions to the problem.

Card recovery

Disabling a SIM card is not difficult, but not all subscribers know whether it is possible to unblock it. You can restore your SIM card; to do this, you should visit the Yota main office. Users should be aware that partner centers do not provide recovery services. When contacting a consultant, you must have with you:

• identification document of a citizen of the Russian Federation;
• SIM card agreement.

A SIM card with the old number is issued quickly. The client must fill out an application for a card and then receive a duplicate. In this case, the remaining funds on the balance will be saved on the new SIM card.

If a smartphone is lost or the SIM card is broken, each user can deactivate it. To do this, use the official phone application. The user can also call the hotline. To restore your SIM, you will have to visit the main office, taking your passport with you.

No further use

If the subscriber does not see the point in further using the SIM card, it can be blocked, either temporarily or permanently. In the first case, you can contact technical support representatives by number and inform them of your desire. The operator will temporarily suspend financial transactions with the personal account for the specified period, and no subscription fee will be charged.

In the second case, you will have to personally contact the provider’s office. At the same time, you need to understand that such a service can only be provided in official service offices. Here an application for termination of the service agreement is written, the number is blocked irrevocably, the remaining funds are transferred to the specified bank card details.

What may be the cases that require blocking:

1. Your phone can be stolen on the street.
2. Loss of the device or leaving it somewhere without the possibility of return.
3. You can go to another country for a long time.
4. You have decided to change operator.
5. Your SIM card has deteriorated and needs to be replaced.
6. The card needs to be blocked because it is unusable.

In the first two cases, it is recommended to block the SIM card immediately, since the number may have a password associated with entering, for example, Sberbank, or other banks where you have an account. It is not a fact that an accidentally lost phone will fall into the hands of an honest person who will try to find you and return what was lost. Most likely, they will immediately try to extract all the important passwords for receiving money from it. If possible, it is better not to save them in the phone’s memory, and clean it from time to time.

Methods

It is possible to block an Yota SIM card using:

1. Operator web interface, from the user account (only for users of routers and Internet centers).
2. A software application installed on a mobile gadget (for owners of smartphones and tablets).
3. Contact a call center (24 hours a day) or a Yota point of sale.

The telecom operator divided its users into 2 categories:

• mobile device users;
• accessing services through Yota equipment.

The latter can manage their resource only by creating an account.

Bypassing Yota internet distribution blocking step by step instructions

In order to successfully bypass the blocking introduced by the Yota operator, subscribers who distribute the Internet from a smartphone to their computers and laptops only need to perform a few steps aimed at editing a branch in the registry, as well as replacing the hosts file.

You can edit the registry as follows:

Launch the Regedit program by pressing the key combination “Window” + “R” and writing its name in the window that appears. Start the HKEY_LOCAL_MACHINE branch, which contains all the parameters and configurations of the local computer, relevant and saved for each user of the system. Open the subfolders “System”, “CurrentControlSet”, “Services”, “Tcpip”, “Parameters” one by one. While in the “Tcpip” folder, pay attention to the window located on the right side of the Registry Editor interface. Right-click on an empty space in the Registry Editor window and create a new 32-bit DWORD value. Give the new parameter the name “DefaultTTL” (without quotes, in the same case). Double-click on the new option to launch its properties. Place the marker in the Decimal field and enter the value 65 in the field. Remember to close the Registry window to save your changes

Don't forget to close the registry window to save your changes.

Next, you need to make changes to the hosts file, which is located on the Microsoft Windows system. This measure will allow you to protect yourself from the fact that the Yota operator will figure out your intentions to bypass the block in modem mode and gain access to work with torrent trackers. You can replace the file as follows:

Performing a block from a mobile device

The algorithm is similar to the above:

• the user of a smartphone or telephone must first download the corresponding Yota mobile application, install it and log in;
• go to the application and fill out registration data;
• A chat window will open in which the operator is presented with a client problem or blocking request.

From your account on your mobile device, you can send a request to the operator either by email [email protected] or by sending an SMS to 0999.

Create a personal account

It’s easy to register in the Yota system:

1. Enter https://www.yota.ru into the search bar. The interface of the provider's Internet resource will open.
2. When concluding an agreement, the operator assigns the client a personal number and access password. This data should be entered in the fields marked with a yellow arrow.
3. This is your Yota user account.

As you can see, with a small balance you can immediately use the operator’s services, albeit at a very low speed.

The most important thing is to write out separately and save all the data specified during registration, even the “secret question”.