MTS - personal account login by phone number

MTS personal account is your personal tool for managing your accounts, tariff plans and communication services on the official website of the mobile operator.

Thanks to your account, you can connect/disable additional services, change tariff plans yourself, order call details and much more.
To quickly enter your MTS personal account, simply follow the link ☛ https://login.mts.ru/.
You can immediately log into your MTS personal account only if you already have a login and password. If you do not have this data yet, you can register, to do this, read on.

How to register in your personal account

In order to take full advantage of all the functions of your personal account, you need to go through a simple registration procedure. To do this, first of all, go to the official website www.mts.ru and select “My MTS personal account” in the upper right corner.

Next, follow all the steps:

Go to the official MTS website
and in the upper right corner click on the “Login” link

Next to the login form, click on the “ Registration
” button. The system will ask you for your
personal information
, enter it. Also include your mobile phone number.

to your phone via SMS
message, which must be entered on the website for confirmation.

And then create a new password
that you will use to log into your personal account. Make it complex enough to protect your account from intruders.

Login to your account without login and password

This method is applicable only on a device using an MTS-Connect modem. All you need to do is click the login button and the user will be taken to their profile page. In this case, access to the Internet should be provided only through the MTS operator network. Instructions are provided below.

Go to the login page from your smartphone.
Ignore the authorization form.
Click on the link to the question: “How to log into your Personal Account from a tablet.”
Then clicks on the login button.
It is suggested to change the phone number. Let it be as it is.
Select “Login” and find yourself on the main page of your account.

Login from tablet

For a tablet PC, logging into the subscriber's account will be very simple, especially if the tablet works with an MTS SIM card and connects to the Internet through it, i.e. uses the internet.mts.ru access point to communicate with the network. In this case, it is enough to install the “My MTS” application on the tablet and launch it. No login process will be required and the user will be automatically taken to their profile.

Opening a personal page from the company’s official website on a tablet is carried out in a similar way.

Other login methods

When it is not possible to receive an SMS with a code from your provider (for example, there are problems with receiving SMS messages) or you cannot request an SMS message from the site, you can use other options described below to receive a password.

Service USSD command. You need to dial *111*25# by pressing the call button and wait for the password to appear on the screen. Enter the phone number and the received password in the window on the authorization page.
SMS message. You will need to send a free letter with the text “Password” to 3339 . After some time, a letter with a password code will be sent to the client’s phone, which can be safely entered and used as a permanent one. This password has an average degree of complexity, unlike the code from the MTS web portal.
Your password. This method invites the SIM card owner to come up with an access password himself. To do this, you need to send an SMS from your phone to the short number 111 with a text like “ 25 code ”, where instead of the word “code” there will be an invented combination of symbols. For example, a message to 111 with the text “25 Samovoz12” will set the password “Samovoz12” for authorization in your personal account. The invented combination has the following restrictions: length from 6-10 to 10 characters, includes large and small letters, as well as numbers.

Comment. The number of times you can enter a password when logging in is limited to three attempts. If the limit has been exceeded, you will have to request a new SMS code.

I forgot the password for my MTS personal account - what to do?

Recovering the password from your MTS personal account if you lose it is also very simple.
To do this you only need 2 minutes of time. To do this, also go to the official MTS website using the link https://login.mts.ru/ and next to the login form, click on the link “Receive password via SMS”.

Enter your phone number and receive a new password via SMS message.

Results

It only takes a few minutes to log into your account using your phone number. Difficulties may arise due to heavy network load, which slows down user verification and authentication. In other words, the notification on the phone comes late. To resolve the issue, you must send a second request.

If you have further difficulties logging into www login mts ru into your personal account using a phone number without a password or entering a code, contact the operator at 0890 or 8-800-25-008-90. The specialist will request the client’s personal information for identification. Please note that some services may incur additional fees. If communication with the call center is carried out from the territory of another country, you must dial +7-495-76-601-66. Using the specified phone numbers, you can get advice from an MTS specialist on all issues, including if you are unable to log into your personal account.

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How to log in using your phone number?

An MTS client can access his personal account using his phone number. First, in your browser you need to go to the site page at lk.mts.ru. In the login field that opens, you need to enter your mobile number.

The client must then provide a password, which he will receive via SMS.

After logging into a personal account, the client will have the opportunity to optimize his expenses by choosing the most suitable tariff, always stay in touch using the “Autopayment” function, order an advance payment, monitor the status of his balance and the location of the child. The listed services are provided free of charge.

Let's take a closer look at how to log into your personal MTS client account using your mobile number:

Using any search engine, you need to find the page that appears for the query “Login to your MTS personal account,” go to it and click “Login”;
an authorization form appears on the screen;
It is important to fill out this form, correctly indicating your MTS number, whose account you want to access, and the password used when registering your own client page, then you need to confirm the login.

As you can see, this procedure is not difficult to perform; no special skills are required. After logging into the system, the client has full access to his personal account.

Technical support service and MTS hotline

All MTS clients can contact technical support staff with any questions regarding the operation of their personal account and the services provided in general. From Russia you can call the short number 0890. After listening to the answering machine, press 1-0 or 2-0.

Important! If you have questions regarding problems with telecommunications equipment, dial 8 800 25 00 890, then press 1 and 0. Citizens of Ukraine can use the speedy number 111 or 0 800 400 111. Calls to the support service are free of charge.

Login without using a password or registration

Customers who use mobile Internet from MTS do not need to undergo authentication to get into their personal account. They just need to fulfill a few simple conditions:

When logging in via your phone, mobile Internet must be turned on (you need to turn off wi-fi). The MTS application must be installed on your phone, go to it. That’s it, now the system itself will set your number and individual data; when you switch to working with your personal account, you no longer need to enter them.

if the Internet operates via a modem, then the client has the opportunity to log into the account without a password and on a computer. To do this, you need to start working using the Internet from MTS. Go to the website mts.ru. Confirm your login and then enter the “Mobile Communications” section. Next, you just need to click on “Login” again, after which the system itself will identify the MTS client using the Internet and provide access without asking for a password.

MTS bonus - connection and use through your personal account

A program from a company called “MTS Bonus” was created to provide subscribers with special advantageous offers, discounts, packages, etc. Subscribers can manage bonuses directly from their Personal Account. You can see the bonus balance on the main page of your account.

Connection to this service is available to every network client. When you connect most packages, it even connects automatically. After activation, you will be awarded points for your spending on services and other paid activities. They can also be added to you as part of a promotion, holiday, and so on.

Accumulated points can be used as payment for services, as well as exchanged for cash. This will be a convenient way for customers to save money. Here you can manage payments and spend bonuses, for example, on purchases. It is also possible to transfer points to another subscriber of your choice.

Activation of the service is carried out as follows:

You can contact the communication salon in person.
Log in to your Personal Account and manage the points system right there.
Submit your application using the link https://bonus.ssl.mts.ru/#!/about.

This is definitely a great opportunity to save your money. So don't miss it.

What should I do if I need to change my password?

Customers wishing to change their password must first log in. Next, you need to send an SMS to the provided phone number. It is in this message that the new password should be indicated. The procedure will be successful only if the user takes into account all the system requirements when creating a password.

Namely: the security combination must consist of at least 7 characters, contain at least one number and capital letters of the Latin alphabet, in addition to lowercase ones. The need to change the password usually arises when it is lost or entered incorrectly more than three times in a row.

Changing access to your personal account

This procedure is necessary when there is a suspicion that the password has been compromised by unauthorized persons, or it has been forgotten. Sequence of steps.

Log in to your account via SMS code.
Open the “Settings” menu, select the function to change the password.
The old access code will be the combination of characters that came in the SMS upon entry.
We enter the invented new combination into the next two text fields on the form.
After clicking the “OK” , the settings will be applied and the password will be changed. This is verified by a simple re-authorization.

It is important not to forget the established alphanumeric sequence and try to avoid disclosing the code to unauthorized persons as much as possible. To avoid the browser remembering the code, it is recommended to work in the system in Incognito mode.

Why am I not receiving an SMS with a code?

When, upon entering a remote office at the stage of receiving an SMS letter with an access code, there is a long wait for the SMS, but nothing still appears on the smartphone screen, the client has a question about the delivery of the letter from MTS. Here we can highlight only some of the reasons for the inability to receive a message with a password when accessing the mobile account.

There is a glitch in the SMS notification system. Problems that arise on the provider's side are usually resolved in a short time and do not pose a potential threat. You should wait a bit and try to log in again later.
Message delivery service is disabled. Here you need to check the ability to receive and deliver letters in the settings menu of your mobile device. The name of this function varies slightly on different gadgets and OS. If this setting is deactivated, you must return it to the active state.

Summing up the review of authorization methods in your personal account by mobile number, it is possible to highlight several modes for accessing your personal account, each of which is convenient, depending on the specific case.

Authorization method	Applicability
Automatically	On any device with an active connection to the MTS 3G/4G/LTE network, Wi-Fi
By phone number	When logging in from a PC, laptop or smartphone
Via social network	With active online communication in communities
By personal account	In case of using multiple SIM cards

Thus, MTS personal account provides mobile login for a wide range of subscribers. This method, being the most acceptable in many situations, allows you to always open your profile. Using it, the client will always have information about his personal account.

Possibility of detailing in the subscriber's personal account

The information obtained during account detailing can be displayed in the following ways. The first of them is in the form of a report directly in the subscriber’s personal account. If the user wants to print the data for later use for his own purposes, he should order the report to be sent by email to the email address specified during registration.

It is important to note that detailing is far from the only service provided by the MTS service in your personal account. Other advantages of the service include the ability to track the remaining traffic.

Services, tariffs and benefits

Operator Mobile Telesystems is a leading provider of mobile and fixed-line communications services. In addition to the main idea laid down when creating the provider, in 2021 the company offered a huge selection of directions:

cable and satellite television broadcasting;
Internet access;
digital services;
a large range of mobile applications;
financial;
IT solutions in the field of system integration, monitoring and other things.

A large selection of tariffs and the ability to connect additional options is one of the strengths of MTS. In some tariff plans, you can set your own package limits. If you wish, you can always switch to MTS from another operator, while maintaining your phone number.

Important! MTS offers an average price range, but the largest selection of services - from mobile communications to banking services.

Is it possible to add a second number?

If several mobile numbers are registered in the name of one subscriber within the same Russian region, they can all be added to your personal account.

To do this, you need to connect on each number (it is provided free of charge). To connect, you need to dial the following combination of characters on your phone: *111*828*1#. You can activate this service in your personal account.

Management of services in the account

Below we provide the main functions and instructions for using them. Read these tips and it will be easier for you to use your personal account. In separate materials we tell you how to block an MTS SIM card, how to top up an MTS account from a bank card and other details.

Useful cabinet functions

The functionality of your personal office will also help you optimize your communication expenses, choose the most suitable and economical one from the range of MTS tariffs. The “Autopayment” option on your number will allow you to stay in touch 24/7, excluding disconnections and blocking of the number.

If you are the owner of a corporate tariff and the connection is paid for by your employer or other organization in your personal account, you can issue an invoice for prepayment by bank transfer or automatically set up payments on a schedule. This functionality will also be useful for close relatives, especially children and pensioners, who cannot always quickly replenish the balance on their own.

By the way, the MTS personal account allows you to control a lot - for example, services connected to children or the elderly, their location, track expenses, block a number or additional services if necessary, and much more.

How to add an additional number?

If several MTS numbers are registered in one region of the Russian Federation for the same person, then the MTS.ru personal account should make it possible to link these numbers in a single interface. Each of the numbers must be connected to your toll-free number.

To activate this service, you need to dial the code *111*828*1# and call it or in the personal account of each individual number. Next, you will need to follow the link and add the desired numbers to one personal account; using the link, you need to indicate the region and phone numbers that you want to link. Then, after clicking “Register”, within 2 days the company will process the application and the service will be connected.

How to disable or delete your MTS personal account

Often on our website, users wonder how to disable their MTS personal account or how to delete it. This option does not exist for subscribers; the account will only be deleted along with your phone number, that is, upon termination of the contract with the operator.

Useful application for monitoring funds

The MTS operator, in order to make it more convenient for its subscribers to control their mobile account, provides them with the opportunity to take advantage of the LC benefits directly from their smartphone.

This became possible thanks to the “My MTS” application, which allows you to use all the functions that are in your account, practically without consuming mobile traffic. You can download it on any phone running Android or iOS.

My MTS on Android ⇒

My MTS ⇒

It is available for downloading directly from your mobile phone, and after following the links provided on the MTS operator website.

conclusions

MTS offers subscribers various options for managing their number, which greatly facilitate the use of cellular communications. When using the “My MTS” service, you will not need to wait for an available operator when calling a consultant, and remember many short numbers and codes. In just a few clicks you can manage your services and tariff plan, make a top-up online, and get up-to-date information about your balance online. And if you have any questions, you can ask them via chat - there operators answer faster than with a voice call, and the correspondence history can be saved to your phone or computer in a text file.